Avaliações de viajantes
Avaliação geral
7,7
Bom
Baseado em 191 avaliações
Embarque
8,1
Conforto
8,0
Tripulação
8,3
Entretenimento
6,6
Comida
7,2
Encontre passagens baratas na Cayman Airways
Ida e volta
Econômica
Informações sobre a Cayman Airways
| Código IATA | KX |
|---|---|
| Rotas | 25 |
| Rota principal | Cayman Brac Gerrard-Smith a Grande Caimão Owen Roberts Intl |
| Aeroportos em que opera | 10 |
| Aeroporto principal | Grande Caimão Owen Roberts Intl |
Avaliações recentes
Avaliações dos viajantes
24
14
12
6
7
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9,5
Prós: yes as always. seats comfortable with sufficient leg room
Contras: missing in flight entertainment
avaliação de
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8,0
Contras: More drinks/beverages
avaliação de
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3,3
Contras: Leave on time. More leg room
avaliação de
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10,0
Prós: Boarding
avaliação de
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5,3
Contras: The flight delayed and we weren't informed
avaliação de
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7,0
Contras: Cayman Airways is always late.
avaliação de
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7,0
Contras: Complimentary food
avaliação de
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6,4
Prós: Crew was good and plane was new...loved the big above storage
Contras: The online process was TERRIBLE. Navigating the website / getting boarding passes was like 1999. Need a massive upgrade. Also for a 4 hour flight, you need some kind of on-board entertainment. And if not, let passengers know.
avaliação de
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10,0
Prós: crew was courteous and helpful
Contras: in flight entertainment
avaliação de
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3,0
3 1/2 hours late
Prós: Short ride
Contras: The plane was 3 1/2 hours late...I was constantly getting updated that the departure time was changed from 8:15pm to 9:30pm to 10:15pm finally to 11:05pm. When the plane did arrive, no one could tell us what happened—they literally said “we don’t know why it’s late”. YOU’RE THE AIRLINE; if any one should know what’s going on, it should be you!
avaliação de
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8,0
Grand Cayman
Prós: Super nice people
Contras: Their airport under remodeling so from arrival gates to departure gates is a hike around the outside. Very crowded departure area with limited seats.
avaliação de
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8,0
Prós: Would be great to have screens if World Cup in airport
Contras: I like the seats
avaliação de
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6,0
Baggage
Prós: Business Class staff friendly and professional
Contras: Paid for an upgrade , baggage wasn’t tagged as priority and came out last on arrival and box that was professionally wrapped and labeled fragile was crushed up and unrecognizable upon arrival. Baggage staff using unprofessional language, calling me “Baby”
avaliação de
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9,6
Safety first
Prós: I Marked only boarding lower because we did it twice. That was just fine though. The crew was apologetic for having to re board another plane for mechanical problems. They kept everyone up to date of the changes and how we were to progress along the route. Everyone on board understood the crew didn't want to change planes and redo all the pre- flight start ups more than passengers wanted to change after boarding. The crew was most apologetic and super efficient. Well done
avaliação de
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10,0
Couldn't be better
Prós: The cabin attendant was unbelievably efficient and professional. The airport was marvelously clean. The staff was helpful. It's rated the best airport in the Caribbean for a very good reason.
avaliação de
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9,0
Flight was great. But the airport isn't quite yet.
Prós: The flight crew in the plane was terrific. Once the new airport is done is going to be fabulous.
Contras: The gate area was overcrowded the sound system was terrible. Once the new airport is finished it will be wonderful. Until then we'll just get by.
avaliação de
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7,0
Comfortable flight
Prós: The seats are so much more roomy than the other airlines that fly there. It was very comfy.
Contras: It was a short flight with no entertainment or food. Nothing not to like.
avaliação de
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6,0
Contras: We were in business class and it took 40 minutes to receive a drink. Also, there were no power/charging plugs anywhere. Very disappointed
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6,0
Contras: i missed my flight and my ticket was worthless, no credit was given to alienate the financial burden of buying a one way ticket into Grand Cayman. Somewhat sad.
avaliação de
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2,0
GCM to MIA. Delayed over 6 hours - no reason
Contras: Late flight, poor customer service.
avaliação de
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2,0
Pilot was rude and unprofessional
Prós: Nothing
Contras: The pilot caused passengers to have major delays. He was rude and unprofessional.
avaliação de
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10,0
Great airline
Prós: On time, room to spread out, and free rum punch - what more could you ask for.
avaliação de
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5,6
Prós: Crew in Grand Cayman did all they could to help us. Hotel and transfer help.
Contras: Flight delayed missed connecting flight. No compensation.
avaliação de
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7,3
Overall a good flight
Prós: I liked the view and the flight attendants was very helpful.
Contras: Nothing much was serve to eat just juice or tea, a small biscuit or chips could do.
avaliação de
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8,6
Prós: Personized service.
Contras: Paid for business class and the seat was broken and did not move.
avaliação de
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4,0
Boarding NMIA
Contras: The time to board process. They let up through flowing pre boarding then while.at the gate turned us bad only to be Called back again to walk some distance
avaliação de
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8,6
Prós: Crew and food
Contras: No tv, movies
avaliação de
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2,0
zeroo balance
Prós: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!
Contras: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!
avaliação de
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5,3
Good flight. Boarding agent was unbelievably rude!
Prós: Flight was on time. As always on Cayman Airways, the flight attendants on board were so friendly.
Contras: There is no on-board entertainment to speak of. The Cayman Airways agent at the gate was EXTREMELY rude... sticking out her hand was her way of asking to see our boarding passes and passports. No eye contact, no words. Then "Who's Lucy?" (my 4 year old girls name is Lila). When we said "ahh, Lila?", she exhaled loudly and handed our docs back, and that was it. My wife and I were left staring at each other, half in disbelief of what we'd just witnessed. I wished I'd looked for a name badge... would have loved to out someone like that by name. Cayman Airways are hardly the most on time airline, and their planes aren't new. Their whole stick is free checked bags, rum punch and the friendliest staff. They start failing there, and they may as well shut er down.
avaliação de
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10,0
Prós: After Caribbean Air the seats feel like bussiness class even in cattle class. The staff are friendly, they (normally) give you an entire can of soda (no snack though - short flight). Seats are comfortable (for economy).
Contras: Always leave a little late. (But at least didn't leave a lot late.)
avaliação de
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9,3
Perfect
Prós: After being stranded in Chicago by Delta, Cayman Airways saved the trip! Crew was great and loved the rum punch served!
avaliação de
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9,3
Trip was great
Prós: It was not crowded...arrived in a timely manner. Staff were warm and approachable.
Contras: I liked everything. Flight was great. Nothing to complain about.
avaliação de
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4,0
Prós: I was not happy when I watched the ground crew drive off with my luggage because the flight was over weight. Seems to me the company should plan flights better.
avaliação de
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8,6
Prós: Very smooth flight from take-off to touch-down. Flight attendants were very polite.
Contras: Unfortunately, our arrival gate was not available after an early landing which created a delay on the tarmac of about 45 minutes.
avaliação de
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6,6
Prós: No food on these short flights and only juice or water is free to drink. I had a very short transit time and cabin crew were great in getting me off plane as quickly as possible.
Contras: We departed later than planned due to late arrivals, so my arrival was delayed thus making my transit time even shorter. If people can't turn up on time on such a small island for an international flight they should be stopped from travelling.
avaliação de
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10,0
short cool flight
Prós: small plane and flying so low was a great experience!
avaliação de
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10,0
great flight
Prós: everything
avaliação de
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9,6
Easy flights, slept the whole time
Prós: there was food on the plane from new york
Contras: no complaints
avaliação de
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10,0
another easy flight
Prós: provided a flight to la ceiba!
Contras: no complaints
avaliação de
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8,0
Prós: There was no food or entertainment provided so not able to speak to that. The dring is refreshing and the staff pleasant
Contras: a minor snack say crackers and cheese or something else. this is especially recommended for the late and early flight
avaliação de
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5,0
Nothing stood out
Prós: I LOVED the fact that neither of my flights were delayed
Contras: None.
avaliação de
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4,0
Five hour delay for a one hour flight
Contras: The flight was exactly 5 hours delayed (scheduled for 5:20 PM and departed at 10:20 PM). There was a small apology but that was it- no food or drinks offered, no voucher, etc. It was very disappointing. When we got on the plane, there was a 45 minute baggage loading delay. It seemed like there could have been more haste involved in loading considering at that point there had already been a considerable delay. The worst part was, there was very little update the whole time. At one point we were told there was a technical issue so a new plane was being brought in from Grand Cayman but they time delay kept increasing without an explanation. I understand delays but to have no updates is just inconsiderate. It just seemed like there was no consideration. I will not fly with this airline again.
avaliação de
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5,6
Non-stop CYB-MIA
Prós: Wonderful to enjoy the only non-stop jet service from Cayman Brac direct to Miami.
avaliação de
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7,6
Prós: Free luggage check in 2 bags Free run rum punch
Contras: Absent entertainment (no tv, movies) No wifi
avaliação de
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10,0
Perfect
Prós: Fun flight attendants smooth ride easy exit
Contras: Perfect trip
avaliação de
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8,5
Prós: A little slow on boarding....but overall good efficient crew. Love the luggage for free! We were able to take all of our snorkling gear and our sand shoes without having to buy them there!
avaliação de
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10,0
Excellent trip
Prós: Everything was great
avaliação de
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7,3
didn't eat food so cannot rate
Prós: Loved the no charge for 2 bags per customer and so nice at Cayman ticket cou ter
avaliação de
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10,0
Prós: I have gotten into the habit of using Cayman Airways over American . The employees make you feel more comfortable in their desire to please. I return to Georgetown frequently. It is my favourite Caribbean island and Cayman Airways makes the trip even more pleasurable.
avaliação de
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6,0
Contras: No food served.
avaliação de
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6,6
Prós: They served a meal on flight.
Contras: The cabin wad freezing! People were wearing winter jackets!
avaliação de
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5,0
Ground Crew broke the plane
Prós: Not much.
Contras: The ground crew broke the auxiliary power unit while de-icing the plane. We went back to the gate by bus, and we stood around for hours with no information from Cayman Airlines. Initial problem wasn't CA's fault, but they could have communicated better.
avaliação de
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7,3
Contras: Flight was delayed two hours or so.
avaliação de
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10,0
No problems
Prós: Easy flight. Lot of care taken in weight of plane. One of our bags came in a later flight. On a previous flight to Little Cayman we came in by helicopter due to plane issues. Super.
avaliação de
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5,6
UNPLEASANT FLIGHT ATTENDANT
Contras: There is one flight attendant, African American lady who I have had unpleasant experiences in every flight I've taken with Cayman airlines. I'm currently living in the island and have flown 4 times to and from Florida and this woman was there. She needs to be retrained!! Unfortunately I didn't get her name but please make sure you guys select your staff, she dosent know what hospitality means and what kindness is. She's rude when talks to you, she woke up my husband and I by pushing us and demanding to take our earphones off but she was very mean! In other ocasions she almost yield at me cause I had my phone near my ear and said: "you're not supposed to be on your phone "! -No stupid, I wasn't, theres this thing called Airplane mode. Plus, in another flight, NYC-Cayman 3 flight attendants were seating behind us and chatting and laughing out loud disturbing the whole flight after being delayed for 3 hours at the airport... very unpleasant!!! My husband and I are reconsidering if we want to fly with KX again, every time something unpleasant happens, besides of the fact that 90% of the times your flights are delayed by HOURS! We travel a lot and never has experienced so many delays in one airline. One more thing, we are new yorkers, we're thick akin, if we complaint is because something is really wrong. I hope you guys do something about the quality of your service. Regards
avaliação de
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2,0
They cancel the flight, at first did not offer lod
Prós: The hotel in caymans
Contras: The reason for canceling and delay causing me to spend thee days on a two hrs flight
avaliação de
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2,0
Too tardy
Prós: The hotel
Contras: Leaving late miss my conection
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2,0
Prós: Nothing
Contras: Flight delayed for over 6 hours. Didn't arrive home till 3am. Poor customer service.
avaliação de
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6,0
MISSING JACKET
Contras: On the plane, I left my down jacket and was told to go to the Airport to the Cayman Airways desk. I did that and nobody could help me find the coat. I went twice and still no coat. Could you help me find it? It is dark green/black with a hood. I was staying at the Southern Cross Club. Sincerely, Margaret Conroy 1815 J.F.K. Blvd. #1016 Philadelphia, PA 19103 USA
avaliação de
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4,0
Rough start to our vacation
Contras: We got notified the night before that our original flight was cancelled. We're thinking...CANCELLED! This is our big vacation flight. So we had to call the airlines to get us on another, later flight. That flight was delayed with the crew not being able to clear immigration. Not their fault but Caymen Airlines should be better prepared for this type of delay. Anyway, we arrived just in time to clear customs and immigration to get our rental car before they close at 11pm. Rough start to our vacation.
avaliação de
Status do voo
Mapa de rotas da Cayman Airways
Principais aeroportos em que a Cayman Airways opera
- Aeroporto de Grande Caimão Owen Roberts Intl (GCM)
- Aeroporto de Cayman Brac Gerrard-Smith (CYB)
- Aeroporto de Little Cayman (LYB)
- Aeroporto de Miami (MIA)
- Aeroporto de Tampa (TPA)
- Aeroporto de Kingston Norman Manley (KIN)
- Aeroporto de Havana José Martí (HAV)
- Aeroporto de Nova York John F Kennedy Intl (JFK)
- Aeroporto de La Ceiba Goloson Intl (LCE)
- Aeroporto de Montego Bay Sangster Intl (MBJ)
Informações de contato da Cayman Airways
- KX Código IATA
- 0800 031 3360 Ligue
- caymanairways.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.