Hotéis em Cancún perto de Ayuntamiento de Benito Juarez

Contras: One of the guys at the reception was not gentle or friendly. Did not welcome us very well And was not patience.

Prós: I can not believe during check out the staff charged me for something I did not eat. The check out staff was rude and insisted I pay for the missing item. I had no choice to pay for the item. I can not imagine if they had accused me of more charges.

Contras: This hotel should be reviewed for extortion.

Prós: There is a free parking area at the hotel.

Contras: It‘s quite noisy here. Room is spacious but very basic.

Prós: The cappuccino was pretty good.

Contras: The rooms was small and stinky. The breakfast was really bad and expansive. They looked our room 6min after check out.

Prós: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!

Prós: Everything was fine.

Contras: I didn’t like that they asked all guests to wear a paper bracelet throughout the stay for security reasons! There must be better ways to identify guests maybe through a door that opens with a code or an access card or whatever, but this tagging of guests thing was one of the weirdest things I have seen at a hotel and I have seen a lit!

Prós: It is clean, and not too far from the city centre. You can easily take a bus (R-1) to go to the beach. There is a restaurant where you can have some breakfast, and there is also a supermarket very close to the hotel, that is very convenient.

Contras: There is a swimming pool, and some deck chairs, that is great, but the swimming pool is kind of small (smaller than expected), and if you want to get a sunbath, the place is, most of the time, in the shadow. The “fitness center” is quite small too.

Prós: Good location, clean room, We just stayed 1 night but it was good.

Contras: Hair dryer doesn’t work. We wanted to warm up the room but we couldn’t achieved because of the air condition.

Prós: Good value

Contras: Good location, near the casino

Prós: Beautiful room, clean and comfortable beds, hot shower

Contras: Employees don’t understand English

Prós: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.

Prós: It was nice and very clean

Contras: No microwave in my room

Contras: I wish parking was available, that's all that was missing for us.

Prós: Hotel in a main area, so you have everything by hand: restaurants, bars, shopping, activities etc. We like a swimming pool on the roof and gym next to it.

Contras: -

Prós: Location in the city centre, perfect accommodation and conditions inside the room.

Prós: The front desk staff were not that helpful to queries and does not offer any alternatives. Not proactive enough to be in the service industry. However, the hotel make up to the location to restaurant selections. 10 marks for that!! Fantastic location!

Prós: Location and access to the Mall

Contras: Noise

Prós: Great location at the mall , lots of food choices

Contras: Is not a beach property, mainly business hotel. But a nice place !

Prós: Comfortable hotel close to the shopping in Cancun but away from the beaches.Rooms were clean and staff were helpful.

Contras: nothing

Prós: The breakfast was great but the hospitality was excellent. My housekeeper Monserrat left me little notes that brightened my day and she would keep my room extremely clean.

Contras: N/A

Prós: Execellent spot 1min from ADO bus station. Great pool for morning swim. Near a good restaurant (try the micheladas!!!). Must go !!

Contras: Pool and bar close early

Prós: The best hostel we stayed in during our 7 weeks in Mexico. Very nice pool and clean common kitchen area.

Contras: Our room was beautiful, just the private bathroom is in need of a little renovation. Nevertheless free shampoo, conditioner and shower gel, which smells very nice! Too little seating space next to the kitchen.

Prós: The location was perfect, the bar area was pretty awesome as well. The best was the staff that was very warm and welcoming.

Contras: The rooms need a little bit more of ventilation even with the FAN and the AC on you could still feel the room to be warm.

Prós: Close to bus station. Safe stop to land on first night.

Contras: Loud music from bar. A bit too much $ overall.

Prós: Its my second time there and again, everything was perfect! I had an amazing room with private bathroom, they upgrade me for the second time without ask and they are really taking care of the cleaning on this place, lots of alcohol gel everywhere, its very nice, makes you fell safe... Thankyouuu!!! I will always be back!!!

Prós: Everything was great! So close to the ADO bus station. Room was very clean and the staff super friendly! Thank you very much!

Contras: We were the told clearly the price for this one night stay. However On arrival the price had increased, and if you wished to pay in American dollars a surcharge of 5% was applied, none of this was indicated at the booking. To then add insult to injury, there was no key for our room! We had to be let in to our room by the security guard who had the pass card key- we had booked well in advance, it was no surprise we were arriving. The basics of any hotel is a key for the room.

Prós: Really close to ADO bus station downtown - easier for you to go airport or other cities from Cancun Swimming pool

Contras: Only one key per room, air conditioning remote control is not inside the room, basic form facilities

Prós: Location not bad

Contras: The ironing was not working and eelectric shock came out . The hair dryer was dirty and not working , the room services went inside when i told him not to

Prós: I unfortunately did no like a single thing and it’s very unusual I always try to look for positive things in order to give a constructive feedbacks but there were non this time :(

Contras: Cleanliness- full of dust and dirty in our room and in the hotel Areas such as gym, pool, bar and restaurant, also it was full of coackroaches and fruit flies in our room/shower Staff - the staff member that helped us at check in wasn’t the friendliest and also the bar and restaurant staff / we spoke with other staff member during our stay to address our complaint who apologized but did nothing to help with our concerns of cleanliness and noise in the establishment Noise - they gave us room 25 which was close to a ice machina that was making a hell of a noise they said that they would turn it off at night but this didn’t happen and we couldn’t sleep until 4 pm Breakfast - very poor quality food and choice Location - close to Cancun downtown on a very busy street, there was nothing interesting and we didn’t feel really safe there

Prós: The rooms are spacious, the pool area looks nice. The a/c works and the hotel was quiet when we stayed there. (Maybe lack of guests?). The room looked like it did on the booking pictures.

Contras: The breakfast is very bland. Small selection and the taste was nothing good. Every morning we would think ‘not this again’. The shower have enough hot water, making it uncomfortable to shower. The personell at the small store in the hotel are rude and the restaurant that the hotel had didn’t really work.

Contras: Dirty nasty rooms with mold all over them.. I would not recommend someone to live here

Prós: The pool was amazing . Breakfast was great and the staff was fantastic

Contras: The rooms felt unclean and gross ...this is definitely not a 4-star hotel ....

Prós: The staff are excellent. The bedrooms are large and well presented. There is a nice bar at the pool and pool facilities are excellent. The breakfast is good. The location suits us.

Contras: It is now just a bed and breakfast establishment and many extra services and the bar are no longer available.

Prós: The pool, jacuzzi, large room very comfy bed.

Contras: Charging for keys.

Prós: Very centrally located-----there's a great coffee shop downstairs, a bar/Breakfast area; helpful staff. Parking under the building. Walking to a shopping center, pizza & food market. Room was small but clean and a good view.

Contras: _______.

Prós: Everything

Contras: Very nice place

Prós: Lovely view from our room

Contras: Place seemed a little run down

Prós: Most horrible checking in experience.

Contras: Check in process

Prós: Location, location, location

Contras: The used Ammonia based cleaning products and have very deficient room maintenance practices, I once almost intoxicated by letting the service people enter the room and they left Ammonia filled environment.

Prós: Every thing was as expected.

Contras: no

Prós: Location

Contras: Pretty small room very basic ok to sleep over night

Prós: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.

Contras: Very basic furnishings, small rooms. Pricy rates

Prós: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.

Contras: THEY DIDN'T ACCEPT $US DOLLARS WHICH WAS EXTREMELY INCONVENIENT!!! ONE OF MY RESERVATIONS WAS CANCELLED AND I STILL DON'T KNOW WHY. WE HAD TO WAIT OVER AN HOUR TO GET ANOTHER ROOM. THANKFULLY ANOTHER ROOM WAS AVAILABLE.

Contras: Ibis Cancun is centrally located and easily accessible to super market, Hotel Zone, Buses, Shuttle and with the economical tariff. The Hotel has a restaurant and the Travel Desk. The staff are courtous. Enjoyed the three day stay.

Contras: The kitchen lounge and supermarket next door closed at 10pm. Would be nice if the kitchen would extend their hours.

Contras: Café um pouco fraco.

Prós: Value for money, staff is very polite

Contras: I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava

Prós: The staff was very nice

Contras: Location

Prós: Located at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces. Traditional architectoral style. Internet was good.

Contras: Hardly warm wáter from the shower.

Prós: Great bang for the buck. This hotel is only ten minutes away from the Isla Mujeres ferry. There is an awesome bar around the corner. Highly recommended if you need a no frills place to sleep/rest/etc.

Prós: Good service!

Prós: Ok value for money, the bathroom was spacious and the shower nice and hot. Nice big room too. I really appreciated the guard, he took care of me when a group of guys were harassing me a little bit and carried my luggage. It's also a quiet hotel.

Contras: Rooms weren't very clean and the check-in was chaotic and slow. Restaurant understaffed and super average. Worst is the location though, dangerous area. And the swimming pool is empty!! So that was a big disappointment in the hotness of Cancun. Wouldn't stay again.

Prós: The neighborhood isn’t safe and I almost got robbed around 9 pm. The staff are helpless and I barely receive any information about the tours and activities.

Contras: There is NO hot water and WIFI at the room. Only at the recipient!!! So every time I want to use WiFi I have to go to the reception. The towels and the bed sheet aren’t clean and I asked to change them. Finally, the last day, the receptionist came inside my room without permission!! He told me I have to go out now!!! I told him it’s 12 pm right now, give me 10 mins. I went to the reception at 12:20 pm and he wanted to charge me late fee!!! I said no and he locked the entrance door and call the police on me. 30 mins later, desperately he let me go without charge. DO MOT BOOK

Prós: The hotel has a decent swimming pool and air conditioning. Breakfast was good.

Contras: The surroundings do not seem particulary safe in the evenings.

Prós: Good food , pool was ok although the sun loungers have seen better days . Decent enough room with air con

Contras: The picture of the poolside loungers must be very old . Shower was poor

Prós: The hotel is good and the working staff was very helpful.

Contras: The area in which it is is unsafe, especially at night.

Prós: It's close to the bus station, and there are a lot of places to eat in the neighborhood.

Contras: There's only one toilet and one shower for a lot of rooms. The toilet is in bad shape. The shower is very weak, and getting the hot water to work is a struggle.

Prós: The employees were friendly and helpful. The tours they offered seemed reasonably priced. The location was good. Breakfast was nothing special (2 pieces of white bread, jelly, cup of coffee and cup of milk), but at least was included.

Contras: Things were just dirty in general. For example, the towel they provided me had stains on it. The bed sheets had stains on them as well, and didn't even cover the entire mattress. The floor was gross. Definitely wear shoes or sandals when there. The TV didn't work half the time (kept losing signal). The worst thing of all, was on the final day I had to wake up very early for my flight. When I woke up, I found 2 big bed bugs crawling on the bed! I managed to wake up early enough before they scurried off to their hiding places. When I killed them, they were filled with red blood, which they clearly got from me. For this alone the hostel gets an extremely negative review, as bed bugs can easily become an infestation and easily be spread. Also there are some sketchy people that stay here. When I was there, somebody had several hundred dollars (US) stolen from their wallet when they left their wallet in the public bathroom in plain view of the hallway and went to get something from their room that was a couple doors away for less than a minute. True they shouldn't have left their wallet in a public area for even a second (I certainly wouldn't), but considering this was in the hostel with not many people in the building at the time, just crazy that somebody would take the chance to do that. I recommend looking for a better place, as this place is just poorly cleaned and they don't really put any effort into trying to keep it clean.

Prós: It was very basic. Just a bed in a room.

Contras: There were no lockers available and the common area was not very nice.

Prós: Staff was helpful when asked questions. Location is really the only good thing about this place. Nothing else is worth mentioning, even at the cheap cost of staying here.

Contras: Room was just dirty all around. Bed sheets, towel, floor all looked like they hadn't been cleaned well in a long time. A/C works, but seems to be a really old A/C unit and was so noisy that you had to turn it off to get any sleep. Breakfast they provide is really nothing, just white bread, jelly, coffee, cup of milk. Hardly nutritious. Also found bed bugs in the room. Thankfully I keep my luggage elevated in a location away from the bed to keep them from hitching a ride and infesting places I go after this place. So my final memory of this place are the bed bug bites that I had after leaving. I can see staying here maybe 1 night if you absolutely had to, but just do yourself a favor and stay away. The price is cheap here, but I'm sure there are better places that care at least something for cleanliness nearby.

Prós: Wifi was good, simple breakfast included, close to ADO station.

Contras: No hot water for shower, the bath towel provided was damp, very loud at night (I am not sure whether it is because they don't have a quiet hour or because they don't enforce it).

Prós: Free coffee :)

Contras: We suposed to have double bed but it was two single instead we pushed them together but it was diffrent beds, one extreemly uncomfortable so ended up sleeping two on one single bed. Toilets and showers dirty and smells bad. Shower draining system bad so finally everything starts floating on the floor so you showering with the hair and stuff floating around you. Wifi around reception only.