Hotéis em Bruxelas

Contras: Room is very old. Charge €6 for a bottle of water.

Prós: Spacious room w comfortable bed

Prós: The service ,unbelievable good

Prós: Perfect location. Nice staff. Goood breakfast. Big rooms.

Contras: Nothing

Prós: The hotel was very central and had an impressive reception area.

Contras: We had to change rooms three times . The standard of accomodation was extremely disappointing for such a renowned hotel. The rooms were cold and very noisy from the street below. The room we eventually ended up in smelled of stale cigarette smoke. We did not have the energy to ask to be moved again. We would never consider staying there again.

Prós: Lovely decor and atmosphere

Contras: The pillows were not very good - I woke up with a neckache!

Prós: a lovely art deco hotel with good facilities, free and extensive breakfast buffet included. Free mineral water in bar a nice touch.

Contras: apart from a small bathroom so toilet right next to bath (which was ok) the breakfast buffet hot trays were at best lukewarm

Prós: The Cafe

Contras: Old and tired hotel.

Prós: It was a beautiful hotel, well located and the rate on booking.com was very good.

Contras: Room did not have a view ( looked onto a brick wall, which made the room very dark. Not a major issue.

Prós: Location

Contras: Tried to charge me 30% more than the booking price. Long waits checking in and out. Staff overall very unfriendly with some exceptions.

Prós: Location is good.

Contras: It is an older hotel, but that also makes it unique.

Prós: Every thing great, very friendly staff, excellent breakfast

Contras:

Prós: The cafe outside,

Contras: Breakfast was not up to the standard of the hotel. Actually very bad. Rooms on the backside not very interesting

Contras: breakfast starts on sunday at 730 (late) check in was messy. staff tried during our checkin, helping another guest

Prós: The room is big for the price we paid. The bar downstairs was nice and the bartenders were friendly and even made us specialty drinks that weren't on the menu

Contras: We got to the room late in the evening, the receptionist gave us our room key. When we got to our room, our key didn't work. This happens sometimes so we weren't too upset. I came back downstairs and told another guy at the desk that we had just arrived and that our key didn't work. He fixed it and apologized, we headed to our room. When we opened the door, a woman shot up out of bed and asked "who's there". I felt terrible. Tried to apologize quickly as I spun out the door. I went back down to the desk and the people working had figured out what happened because the lady I walked in on called the front before we got down. They gave a voucher for 1 free glass of wine or beer and gave us the new key and apologized once more. When I turned to walk away, I realized that the same room that we just interrupted that woman in was still written on the key holder card. I turned and told him "this the same room we just came from". He said "oh, oh, I'm sorry." And gave me the right number. But he almost sent us back to the wrong room a third time. All kinds of other things went wrong while we were there. Loud construction RIGHT outside our window at 6am every morning. We were told we would get a five dollar voucher for the bar for every morning we didn't get our room cleaned and we never got it. 4 days in a row, we didn't want our room cleaned. We didn't care about the voucher, but when we went to the desk to ask for an extra bottle of water for our room (which comes with a free bottle of still water and sparkling every morning if you get it cleaned) the desk attendant said we couldn't have free water if our room hadn't been serviced. But when I mentioned that we never received our vouchers, there was some reason we couldn't get that either. I was so frustrated from no sleep from the construction and all the other issues (many of them too small of importance but also too many to list) that I stopped listening to their reasoning. I had decided that I'll never stay at this hotel again. Which is unfortunate because I had stayed there one night last time I was in Belgium. I didn't have much interaction with the staff as it was another late night. I just needed a bed for the evening. My only complaint was the location was kind of inconvenient but after this experience, i realized the problems are far worse than the location

Prós: Very good!

Contras: Pillows!

Prós: Great staff, great breakfast

Contras: noisy

Prós: Breakfast was organized properly during the Covid regulations. They were very flexible in cancelling the last few days, we had to leave earlier due to work being cancelled.

Contras: the garage is difficult and not adjusted for business travel

Prós: Abundant breakfast and the self-service waffle machine is definitely a nice touch. Very comfortable bed. The room is simply designed but the hotel interior is quite stylish. Very kind and helpful staff.

Contras: Basic room amenities and had to ask for dental kits at the reception. Bathroom towels felt a bit old.

Prós: Newness of hotel. Up to date and fun.

Contras: No

Prós: The room was very spacious and the hotel is bright, modern, and clean. Good price but mainly made up of business travelers (we were on our honeymoon). Didn't try the restaurant/bar (Smoods) on the first floor because the priced seemed absurdly high. Would be great for a longer term business stay because of the separate desk area in the room.

Contras: Not much negative to say. The location is a bit of a hike from the tourist hotspots like the Grand Place. It's close to the Botanique metro station which was convenient but it would have been nicer to have a quicker walk to the city center instead. If you do walk to the city center from the hotel, make sure to walk through the gardens and then down Rue Neuve - it's much nicer than walking between all of the business buildings.

Prós: Great breakfast simple fresh room decor

Contras: Hotel will not loan adapter most basic thing in most hotel bug charged almost 10€ for one. Stayed with other hotels in area none does this

Prós: Very good and spacious rooms, clean and comfortable beds, very polite and friendly staff, very good fitness room with amazing view to the city, and very very good breakfast The nice smell in the lobby is very welcoming Location; short walk to the city and the metro station is maybe 50 meters away

Contras: The parking is quite expensive

Prós: We liked the art work in the room and the TV prompter for information

Contras: The staff was really rude when we were checking out. There was a problem with an overcharged credit card and they made it to seem like it was our fault and took forever to fix it. Also the location was close to a bad neighborhood and it was really far from the city center

Prós: The rooms are spectacular for a 3 stars hotel and the staff is very kind and helpful.

Prós: excellent reception at the front desk from the arrival until departure

Prós: The staff were very friendly and helpful. You were able to choose your room based on the decoration. The rooms were very comfortable and quiet. Also, the hotel is very close to a tram station and about a ten minute walk to the train station. My room was very clean and seemed new. Also, why go for a hotel breakfast when you can buy a delicious waffle in the Grote Markt?

Contras: The deadbolt on the back of our door wasn't working properly, but the room still locked.

Prós: I liked the fact that the rooms are of good size, as well as the cleaness of the hotel in general

Contras: I found few employees quite rude. There is one called MC that is very rude. I also didn't like the fact we didn't have water in the room fridge and we need to ask for water downstairs in the reception.

Prós: Very modern, well designed hotel. Helpful staff. Nice size, comfortable room.

Contras: Our room weren't cleaned properly on our arrival, the trash was still there and there were strings of hair in the bath tub.

Prós: Friendly staff, nice room

Contras: Extremely slow wireless, odd selection of TV channels

Prós: My room was spacious and they offer a good buffet breakfast with a wide range of choices. The free wi-fi in all rooms also came in handy. The hotel is close to the metro and bus- and tram stops.

Contras: They are currently undergoing a big revamp and as such parts of the hotel are under construction. I experienced a bit of construction noise, but there were no problems regarding dust etc.

Prós: Near Metro Station, Big clean rooms

Contras: Arrangement of the breckfast room, to many different places

Prós: Location

Contras: Cunstruction work, to nosie

Prós: Gift toy, free wireless, clean room

Contras: price of 150€ per night is too expensive. Similar quality hotels are around 120€ per night.

Prós: I was particularly impressed by the covid prevention measures.

Prós: Staff was really nice.

Contras: I'm really glad that we had only one night in this hotel. Room wasn't clean properly, lots of dust, the air-conditioning wasn't working it was just making noise but not chilling at all and if you don't want to wash your hair with a soap make sure that you will bring your own shampoo. We didn't have anything in the minibark, we had tea bags and coffee but no kettle or coffeemaker... If you want to drink anything you can go to the reception and buy drink in the wanding machine. Very poor breakfast selection for vegetarians even scrambled eggs was with bacon, and everything was packed in tons of plastic. That's my first complain ever and I'm really sad that it has to be in Brussels... :(

Prós: Everything was just PERFECT, beginning from staff, through the room itself and finishing with breakfast, it was amazing experience. Next time when I am in Brussels, I'll stay at this hotel.

Prós: Really clean and welcoming staff

Contras: NA

Prós: The central position

Contras: - the old furniture - the room wasn't big - the breakfast was poor

Prós: I like your staff how they treat the guest, very accomodating and respectful. Keep it up!

Prós: Very pleasant and modern hotel in the heart of Eurocracy land, with some good eating and drinking places in close proximity. Metro is very close and easy to use. Beakfast is very good. Staff very accommodating.

Prós: The service was very good. Even though I arrived at the hotel earlier than the check in time, I checked in immediately without any delay. The room was very clean.

Prós: nothing specific

Contras: poor lighting in the rooms

Prós: efficiently run,good breakfast and served till noon on weekends

Contras: n/a

Prós: The view to the street in the rainy weather

Contras: They have charged me euro 8 per minute for an international call. That was far too expensive. Moreover, the breakfast was not included in the rate - euro 25 per person extra for breakfast.

Prós: Very nice, modern hotel, which is located right next to the European Commision and a metro stop. Several good bars and restaurants close enough to stagger back, but far enough away that they don't disturb you. Very clean room, and friendly English-speaking staff.

Contras:

Prós: Standard high, and quality excellent, the cost due to the promotion was fantastic and I would recommend this hotel to anyone

Contras: Had booked dinner, and we had to wait to be seated, price of meal in the hotel slighlty more than the restaurants near by but standard high.

Prós: Location, service attitude

Contras:

Prós: location for EU is excellent.

Contras: local staff hopeless. valu for money the poorest. 10 min to get to your room if you stay in the backwing of the building

Prós: The beds were absolutely amazing.

Contras:

Prós: The location was perfect it’s right in the middle of all the touristy things to do. Walkable distance to great shopping, site seeing, and tons of restaurants. Breakfast was great, standard but filling!

Contras: Nothing it was a great place

Contras: last day receptionist wasn't helpul at all

Prós: Very centrally located and close to Grand Place.

Prós: Very close to the city central. Staff are professional.

Contras: Room is not so big.

Prós: Good location near city center. and close to railway station. Nice breakfast with big assortment and fresh fruits and juice. Clean room with good sound isolation.

Prós: Very near the city centre, 2-3 mins walking distance

Prós: Location of the hotel is excellent, as it is near the metro as well as Grand Place

Contras: Towels had holes in them and bed linen was not clean

Prós: The breakfast, the room, the pool, the videogame at the lobby were very nice.

Contras: There was a line to take the breakfast. We had to wait about 20 minutes to have a seat.

Prós: Good sized room with comfortable bed and excellent bathroom. Tea and coffee making facilities were good.

Contras: I was disappointed that the pool was too shallow to have a swim - probably more of a splash pool.

Prós: nice hotel for a city-trip, kids enjoyed swimming pool though it was very small

Prós: I like the location,value and cleanness of the Hotel.

Contras:

Prós: Great location. Only 2 min. walking distance to the Grand Place. Nice area. The pool was great, we used it every night. 2 saunas, VERY relaxing! Open until 10pm. The staff was helpful and went out of their way to help us figure out where we were going and would call taxis for us. The rooms were nice, the pictures on this site do them no justice! Nice bar area and bartenders, open until 1am! :) Would definately stay again!

Contras: Only wifi and certain rooms, had to use lobby area to get on the internet. Very expensive to use. 10 euro for one hour and 25 euro for 24 hours. The beds were a little to hard. Beckfast was WAY to expensive. 15 euro per person per day. They over charged us for the room by 100 euro. But once we mentioned it they quickly fixed the problem.

Prós: It was easy to find at it was placed in a perfect area, close to everything - Metro was round the corner as well as the central station. The area had a lot of very good restaurants just next to the hotel. I would stay here again if i had to go to Brussels.

Contras: No

Prós: Complaint about a broken light bulb fastly dealt with. Very pleasant stay.

Contras: The fact that internet on the computers in the lobby was not easily/freely accessible for checking emails or train departures. A slight inconveniance...

Prós: Great location. Modern facilities. Spacy rooms. Good value for money.

Contras:

Prós: It had a portable AC unit that was loud and noisy.?it was either hot or cold in the room . Staff was not very friendly or helpful. Room could have been cleaner.,the plave was tired looking. Not at all beautiful like in the pictures. .

Prós: - the normal rooms are a lot more spacious than in other hotels, and there is a big bathroom - very good location: walking distance to railway station, center of town - friendly service

Contras: - as in a lot of hotels: not always enough power plugs to connect laptops. We had to unplug the reading light to do so - I would prefer a shower rather then a bathtub

Prós: Friendly staff, comfortable room. Very good breakfast.

Contras: Paper cups for coffee in the room

Prós: Very nice room, excellent breakfast, friendly staff.

Contras: Nothing

Prós: Staff was friendly. Overall Hotel was clean.

Contras: Due to COVID19 the Hotel restaurant was closed. Therefore breakfast was served as room service. Coffee was served with mold in it. The Hotel did not make an effort to make up for it - just brought fresh coffee. Heating of the Hotel was set very high, so we needed to use the air con to cool down the room. Bed was very firm.

Prós: Rooms are perfect and clean and great atmosphere in hotel

Prós: City is pretty

Contras: Service

Prós: The location of the hotel was great to get to other areas.

Contras: The packing of the hotel has low capacity in the parking garage and the hotel parking lot has no security my car got broken Into and all the items in my trunk and inside me vehicle were stolen.

Prós: Very nice playced.

Prós: It was in the middle of the city and shopping malls

Contras: I was told it is 5 star but it was only 4 star !!

Prós: Very pleasant stay, comfortable well appointed hotel. Good location. Excellent value.

Prós: Everything worked great. Personnel was very helpful. Cleaning was exceptional. Good location.

Contras: Room interior was old and worn.

Prós: nicely situated and nicely decoarated hotel. very decent. I recommend

Prós: The staff, in particular Nancy, were absolutely fantastic and made for a very pleasant stay. The Hotel and location were stunning. Great stuff altogether.

Contras:

Prós: Le Plaza is a dream hotel. Best ever. Location, staff, room everything great.

Contras: Breakfast was a bit expensive

Prós: Perfect location :)

Contras:

Prós: The room was fantastic and the staff very helpfull

Contras:

Prós: nice,large room and common areas were very attractive

Contras: high cost of internet service-this is free in many hotels

Contras: Shower does not work!!! To hot.

Contras: The room, the landing and the lift were dirty and soaked in smoke.

Prós: Room is big, and location is Ok.

Contras: Room is old and with some flaws.

Prós: The hotel is well situated and not too expensive.

Contras: It’s time to have a global renovation because the hotel is really getting old.

Prós: Nice, quiet and cheap(er) hotel outside the city center. Everything was alright

Contras: Nothing hotel related, it's located about 40 min of walking from the city center, but if you like walking, there's no problem at all ;)

Prós: Very large room with a huge bed. Friendly staff. Of course, it does not attract 4 stars, but at such a price it is quite acceptable.

Contras: Internal sound insulation is poor. The internet is weak. Cleanliness could be better. Available slippers would be by the way.

Prós: gd service nice people at the reception.....everything perfect

Contras: no....everything ok.

Prós: room was very big ,location

Prós: The Breakfast was great, the staff very helpfull, rooms large.

Contras: Our bathroom was quite small, however our friends had a huge bathroom with a bath, so we were just unlucky for us. Television did not work properly but we did not complain so to be fair they may have been able to fix.

Prós: They upgraded me to a very nice room with a huge bed and bath.

Contras: The front desk staff acted like we were a bother.Hotel was not within walking distance of sightseeing.

Prós: Definitely the breakfast! Outstanding scrambled eggs.

Contras: The elevator is scary! And it's really cheap to set plastic glasses on the bed rather than in bathroom! Definitely not up to a 4 star rating!

Prós:

Contras: Poor sound isolation of rooms

Prós: preparedness of the staff to solve all unexpected problems (i.e. concerning the belated payment from the agency) with the guest, rich breakfast offerings

Contras: breakdown of the internet application was not fixed, not even within a week; no attainable wider map of Brussels

Prós: Large room, quiet surroundings, closeness to tramstation.

Contras:

Prós: Nothing

Contras: First room I was given (101) was cavernous with threadbare carpets and peeling wallpaper. The windows had no security locks (first floor). It felt dirty even if it wasn't. The second room (314) was nowhere near as good as the regular 2* I stay in, although the hotel was billed as 4*. The business centre appeared to comprise a computer which wasn't working. There was no room service. There was inadequate room information (no details of where the buffet breakfast was; the TV channels were out of date - BBC1 was supposed to be channel 131 but was instead channel 53). The remote control didn't work. It was difficult getting in & out of the shower since the door couldn't open fully because the toilet was too close. The regular price for the room was a staggering Euro 200 per night - although I had to pay Euro 400 per night because Brussels was so booked up. My regular 2* is Euro 90 per night. I met someone the following day who had stayed at the same hotel a while back and agreed it was very poor.

Prós: The Warwick was perfectly located near food, shopping, the train station, and museums. The room was very clean and the bed was very comfortable. We had no issues at all during our stay. We would definitely stay here again when in Brussels.

Contras: Nothing

Prós: The location between the train station and the Square

Contras: The room its very small and for the housekeeping its not perfectly

Prós: I thought the breakfast was nice, and the beds were comfortable.

Contras: I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.

Prós: Excellent overall, nice furnishings, perfect location.

Contras: Wifi was spotty - signal was fine in the bathroom, but not on the bed. Absolutely nothing else to complain about, though.

Prós: The location is VERY convenient, VERY easy access to Grand-Place and the animated area around.

Contras: Norhing negative except that due to COVID19, services are limited - this is NOT the mistake of the hotel.

Prós: Great location, just a few steps from grand place

Contras: Old shower difficulty to regulate hot/ cold temperature

Prós: good position to visit the city

Contras: The room was available only 1/2 hour after the time. only 1 person at the check-in, a lot of people waisting time for their turn. the hall with rain inside. Hand gel empty and the hall bathroom without towel and soap (for all the afternoon)

Prós: An elegant small hotel in a perfect location, within easy walking distance of the central train station and the old city hall (which is absolutely stunning). The rooms, while small, are richly paneled, unlike many other European hotels. and very comfortable.

Contras: Others have commented on the street noise. True, there is a nightclub across the street, and true, people are on the sidewalk all night long. Still, my room was on the third floor facing the street and the noise didn't bother me at all: it was very muffled and steady.

Prós: Location is very good easy to reach and move around the town.

Contras: Nothing really. the rooms were not ready to check in till 15:40. The Bathrooms made noises so much that we could not sleep so we checked out of the hotel after one night. no compensation offered.

Contras: 1-my 2 d time there.i had to wait for more than hour for check in , was waiting in the lounge, instead of visiting Brussels.such a waste of time. 2-breakfast wasnt worth 22e , because there was no buffet which i understand due to the pandemic,but i only got a hot drink,bread croissant and an omelette, nothing else. even at a 2-star hotel i can get a fuller breakfast for less than 10e. i understand that because of the covid , things are different and slow but for an alleged 5-star hotel, you should nt have your guests chevk in after 4pm , and not warn them when the room is finally ready.there must be a compensation

Prós: Staff was very helpful and professional.

Contras: My experience was exceptional. Everything met expectations.

Prós: Room layout Location to key places to visit, rail/metro station Very helpful staff

Contras: Limited breakfast selection

Prós: Super

Prós: Hotel is very well located in the city center - ideal for tourists.

Contras: Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.

Prós: The location close to Grande Place is excellent.

Contras: Old fashioned bathroom, with even a little bit of moisture in the corners.

Prós: Location is good. staff are excellent and very nice.

Contras: Nothing

Contras: The bed was not very comfortable which is dissapointing from a hotel of this standard

Prós: Excellent location just around corner from The Grand Place

Contras: Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.

Prós: staff was very nice, location was perfect, room service breakfast was great

Contras:

Prós: Great location, nice rooms and we thought the price was really reasonable.

Contras:

Prós: Location and standards

Contras:

Prós: Service of staff especially the front desk staff

Contras:

Contras: Shower and toilets are not nice

Prós: I would not recommend this hostel. The only saving grace was that it was inexpensive.

Contras: No amenities, there were two showers in the entire building. If you stay on the top floor you must walk 4 stories to use the shower. The bathroom smells of cigarettes. Very cramped. The Wi-Fi disconnects several times each evening. The staff were grumpy. The location is far from the city.

Contras: The shower rooms were out of service except one. So, it was a bit of queue in the morning.

Contras: One toilet to about 16 plus people. No soap no towel

Prós: The place

Prós: The location was very convenient and it was a good quality/price deal

Contras: The rooms were ok but someone from the reception entered the girls dorm in the middle of the night to look for something and turned on full lights, like torches don't exist. The bathrooms were really small and non appealing. The kitchen was a bit dirty. But in the end this would be all fine when related to the price we are paying. However we had a bad experience with one of the receptionist that spoke to us not in a nice way when we asked if it was possible to change from dorms to room. We were ready to pay more, the room was unoccupied, but he just did not want to try to arrange us, acting like he didn't see what was the problem in sleeping in a dorms being woken up all night by people entering and exiting and turning on the light. Politeness and customer service was inexistent at that point.

Prós: Very peaceful place with very hospitable and gentle owners.

Contras: -

Prós: Very, very basic hostel. The only good thing was nice wireless Internet. The man at the recption was friendly but this could not make up for the lousy place.

Contras: Could not use credit card. No towels, no soap, no chair, not even a hook or anything to hang your coat on.

Prós: Dirty toilet. No service at all.

Prós: Comfortable beds crammed into a converted apartment on Bld Général Jacques, no curfew (just ring to be let in!), always people hanging around the common kitchen and reception are, so make friends!

Contras: It's small, so prepare for close quarters.

Prós: Nothing

Contras: The kitchen was not in really bad condition, the toilet was not clean and especially the toilet seat was in poor conditions.

Prós: Nothing positive about this hotel, I am sorry

Contras: I stayed at the hotel for 2 nights, the loud noise and music from other guests was unbearable, on the second night a guest came into our room and was shouting abuse at the owner and woke all of us up. The owner eventually asked him to leave. so all in all not a good 2 days, with no sleep. I will never be staying at this hotel again and will not recomend it to anyone.

Prós: The hotel was beautiful. There’s no doubt about it. I loved my room. Everything was well put in places. You have airconditioning, flat-screen tv and a very nice bed. I loved the fact that there were multiple switches for different set of lights. I also ABSOLUTELY love the fact that they have a mini refrigerator, that was really useful. The bathroom was very nice as well.

Contras: The check-in was a freaking NIGHTMARE ti say the least. Their computers were so low. They couldn’t seem to find anyone’s reservations on their computer (NOTE: they said that this happens occasionally) so they asked if i could wait so that they could handle other clients check-ins while I’m sitting there hoping for my name to pop-up on their computer. And so then i had to get in line (yes, there was a long line, in fact, there is always a long line) & i had to wait yet again for half an hour until it was my turn again. And when it finally got to my turn, they finally found my name but they almost forced me to pay AGAIN even after i repeatedly told them that i already payed for my room. Long story short, i stood there for five or ten minutes longer until it finally got sorted out. But then comes my neighbors. The neighbors were very loud and you could hear them screaming all day long. What i just hated about them is that they were just yelling in the hallway and in their room all the damn time. At some point, I thought that they came back from the bar and that they got drunk but on my last morning there, they actually woke me up with the same disgusting attitude of theirs. Those early birds were yelling at like 8’ in the morning. It was unbearable. I packed my things and left earlier. There was also a whole other mess during my check-out but i just want to forget about that too. I’m never going back there. Ever again.

Prós: The rooms were nice, just like the free shampoo and shower gel. The rooms are spacious and the hotel is located in a nice area.

Contras: Staff could really do better, as I've had a few discussions about payments through booking though staff said the rooms weren't paid yet. The beds could be very hard and the rooms can be very noisy at night.

Prós: staff are friendly and co-operative

Contras: the rooms are not sound proof and electric connection are not near the bed,

Prós: all the staff friendly and fully co-operative

Contras: the rooms are not sound proof

Prós: I like the location

Prós: Nice hotel good location staff were responsive

Contras: There was a problem with the Hot water

Prós: central,confort,clean,excellent reception specially mrs ASMA EL BORJI ,excellent image of the hotel

Contras: the bath room is poor in soaps and shampoing..the price of breakfast is high

Prós: Public parking is next door to the hotel. Breakfast is really good.

Prós: Well located near a Metro station and in shopping area

Contras: Hotel must be close to a police station as there was a lot of noise from sirens. Breakfast wasn't included in the price and was expensive for a family of 4.

Prós: Location and Value for money

Prós: The location is excellent. Close to all transport and shopping centres as well as good restaurants. It is reasonably priced as well.

Contras: The rooms are not isolated as such is the adjoining room noise disturbing. The breakfast is of poor quality for the price.

Prós: Cheerful pleasant staff

Contras:

Prós: large room.

Contras: no hot water during 1 day!

Prós: The location was excellent. We only stayed 1 night so didn't have time to really assess the hotel facilities

Contras:

Prós:

Contras: No hot water first night

Prós: Quality of the breakfast , location of the hotel in the center of the city

Contras: no

Prós: Modern, spacious, quiet, well-appointed, clean rooms in nice area near the airport. Large flat-panel TV with good channel selection in many languages. Large comfortable bed and pillows. Excellent WIFI connection in room. Mini bar is stocked with beers, sodas, snacks. In-room safe. Tiled bath with walk-in shower in addition to separate tub/shower combo. Hotel restaurant was convenient with varied menu, food was tasty and nicely prepared with room service available. Try the Jupiler Belgian beer on draft! Breakfast buffet (included in the room price) opened early and offered scrambled eggs, bacon, sliced meats and cheeses, pastries, fresh fruit, juices, teas and coffees among other entries. Shuttle service to the airport was prompt. Staff was very friendly, helpful, and spoke fluent English. They were able to print boarding passes for us and provided a train schedule (station is just across the street) if needed to visit Brussels center. Would definitely book this hotel for easy access to the airport and the service and amenities it provides at a very reasonable price. The hotel would also have allowed us to cancel the reservation if needed with no penalty. Glad we didn't need to do it.

Prós: The room was perfect and very comfortable. Great bed.

Contras: Would have liked to have some coffee pods in the room.

Prós: Location was excellent since we were flying in and out of Brussels.

Contras: No top sheet on the bed and no washcloths in the bathroom. I think it is a European thing.

Prós: The facilities and breakfast was good

Contras: There was some irregularities and uncertainty about the airport shuttle

Contras: Shuttle service, have variety in dinner and lunch,

Prós: The room was well designed with a very nice bathroom. The bed was comfortable and the location, near the airport and the train station was ideal.

Prós: We stayed at this hotel so that we could be near the airport - it is just a 5 minute ride from the hotel to the airport. The bed was extra firm - so very comfortable.

Contras: The lobby was under construction, which was unsettling. The hotel advertises a "free shuttle service" to and from Brussels National Airport, but we had to pay nearly 16 Euros for the shuttle! Thank goodness we still had some Euros to pay this driver. Shuttle service should be free to the airport that is only 5 minutes away and advertised as such. Due to COVID-19, breakfast was brought to our room so we couldn't go to the breakfast room to have breakfast and choose exactly what we requested for breakfast. Breakfast was very limited and it was cold when it arrived. Cold scrambled eggs, cold "HOT" chocolate, cold water for tea, whole fruits that were advertised as cubed and we had no knife to cut the 2 apples and 1 orange. Plus we asked for only wheat rolls and/or bread and we were given 1 tiny wheat roll and lots of sweet pastries. Why ask for our specific order if you are not going to honor the requests?

Prós: The location of the hotel was ideal, across the street from the train station and close to the airport. The lobby is nicely appointed and the check-in staff were very warm, professional, and helpful. The room was very spacious and comfortable.

Contras: I woke up up with about 8 bites from maybe a spider? The food at the restaurant was adequate.

Prós: Cleanliness Customer service Comfort

Contras: Far away to city center Nothing walkable distance

Prós: i was there not because of the airport or breakfast but just as a test since i go to many hotels,, i wanted to try your facility and omg,, what a beautiful surprise,, the room you have is just awesome,,

Contras: big room with lots of space,, super clean and so so quiet.

Prós: The proximity to the airport was amazing.

Contras: Everything was fine!

Prós: Friendly staff and clean

Contras: The fridge was empty and when we needed water we needed to go down to reception add a new credit card, preauthorize 40€ and then buy a bottle of water from a vending machine. It was ok procedure but for the price paid you expect water for 2 people in the fridge when you arrive. Missing signs for the hotel parking in the airport.

Prós: Location

Contras: None

Prós: location, efficient service, gym, free wireless

Contras: long queue at check-out: I was there on apparently a busy day

Prós: The location of the hotel was across the road from train station which went into Brussels Central

Contras: The cost of the breakfast was not value for money at 20 Euros

Prós: Very good location for the business purpose.

Contras: No restaurant or any thing to visit for enjoy.

Contras: We had to carry our own cases to our room at 3am & we are almost 70 years old!

Prós: I just slept there, about 5 hours. However, I appreciated the design of the room and its furnitures as well as the good soundproofing.

Contras:

Prós: very friendly staff, location (in business park, close to airport, train and city)

Contras: i don't understand how hotels nowadays even dare to ask 7.5 euro per half hour for a slow wireless connection

Prós: new fresh hotel, very friendly staff

Contras: There was no information in the room about the hotel facilcites like the gym and restaurant(s). The minibar was for some reason locked

Prós: the room's furniture and space

Contras:

Prós: Pleasant 'non-standard' room layout, not just a box

Contras:

Prós: Very clean, great customer service provided by Joshua.

Prós: The hotel was easy to find and parking garage is secure. The hotel is very nice and the staff was wonderful! I understand during this COVID time some things we have to sacrifice but they provided more than I expected and even assisted with some great information for sites or things to enjoy around the area. The room was clean and very comfortable.

Contras: It's a really small thing and not a big deal but none of the ice machines were operational on 3 of the floors I checked. However, the staff member at the front counter was really great and assisted with getting ice.

Prós: Everything brilliant hotel

Contras: Nothing

Prós: Good location and very lovely staff. That’s my second stay in here and not my last.

Prós: Very quite place and the staffs members are very friendly..I really enjoy my stay and i will keep coming to you as good customer as long as you organise me goog prices.

Contras: NA.

Prós: Very friendly and helpful staffs. Clean room and comfort bed.

Prós: personnel

Contras: The window was broken, so we couldnt open it. The restaurant menu is very limited.

Contras: The bedroom we had in this hotel suffers very badly from unrelenting traffic noise. Location of the hotel very good for business in Brussels. It is definitely not the hotel to stay in for leisure.

Prós: Convenient location near the airport and the ring road. good restaurant, indoor parking clean and well equipped rooms, and excellent service

Prós: We used it to stay over before our flight from airport zaventem. We liked the room because it was clan, spacey and tastefully decorated.

Contras: Quality of reception service varies. Our wishes given with the booking for a quietly placed room were ignored (room was next to rather noisy road) and during weekends the airport shuttle service runs on a very limited timetable.

Prós: Clean facilities and very helpful staff. Also nice and quiet.

Prós: Room and Bed comfortable, staff very helpful

Contras: not applicable

Prós: Everything was unexpectedly nice. Especially, the big spaces of the hotels (rooms, breakfast area, reception, restaurant, etc.) create a unique and relaxing experience.

Contras:

Prós: The hotel was beautifull especially the lobby and bar. The staff was friendly and efficient.

Contras:

Prós: It was a very nice, apparently new hotel. By far the nicest Courtyard hotel I've stayed in. Very convenient to the airport and area businesses.

Contras: This was way overpriced for a Courtyard. The location is not good for sightseeing or shopping and finding a reasonable, good restaurant other than the also overpriced hotel restaurant was a challenge. Once you learn the tricks of transportation to and from this hotel, it's not as isolated. I would recommend it with the price and isolation caveats.

Prós: The hotel had everything we needed and it was well located. It was clean, safe and staff were helpful.

Prós: Ten minutes walking for the town

Contras: Small room, toilet didn’t flush, there were no space to accommodate clothes , the room don’t have a good distribution of the space, there were no enough space in the shower to put personal items

Prós: room smaal side but for price was excellent, stayed 3 nights, central to tourist area

Contras: bathroom quite small

Prós: Very nice breakfast with various opportunities, nice location in a very safe area

Contras: The price of 140 eur for a night and the cleanliness (bathroom and the bed cloth) of the room absolutely did not match.

Prós: Great location

Contras: It was fine

Prós: Excellent location, comfortable hotel

Contras: Breakfast is too expensive

Prós: Easy check-in and reasonable, convenient parking just across the street.

Contras: Price of the breakfast - too high.

Prós: With this chain, you get consistent quality which is perfectly adequate for business and other short trips. Value for money, therefore, is favorable. With this particular location, you get an additional bonus of staying in a relatively quiet location at the very center of Brussels.

Prós: Central Location. Very friendly helpfull staff

Contras: Very small room, particularly bathroom. No tea making facilities in room, (this is common) but they would give you hot water from the bar. We Irish like our tea.

Prós: The hotel is extremely well located and inexpensive. I tend to stay at IBIS Ste Catherine when in Brussels. A bit basic, but after all I only have to sleep there and would not have time to enjoy other facilities.

Prós: Good central location, only a 20 minute walk from Eurostar terminal. A good basic hotel but not sure what all the wires/pipes were down the corner of our room

Contras: Beware, there are three Ibis hotels in Brussels, don't walk to the wrong one like we did.

Prós:

Contras: The Restaurant

Prós: It's location was excellent. Great staff. Very accommodating! Decent price. I have no complaints. I asked for and received a room on the inner courtyard. Bed comfortable. I thought the cost to use the internet (wi-fi) was expensive and unfortunately only available in the lobby! (not complaining)

Contras:

Prós: good location, friendly staff

Contras:

Prós:

Contras: A lot of noise from other parts of the building at night.

Prós: . Good hotel. Very expensive for the quality during weekdays. More reasonable during weekends. . Friendly helpful staff specially the manager and bellboy Internet reception was weak/non-existent in my first room. Switched to a room in another floor. Better but still not great.

Contras: . Not near the any of the tourist things (city center, Grand Place, Centeral Train Station . Had to take the metro to go anywhere or do anything. . Weak internet signal. . Breakfast not worth the price.

Prós: I liked the way they welcomed and assisted me

Contras: It was just ok considering its a 5 stars hotel

Prós: Very good facilities, convenient to go anywhere

Prós: breakfast was ok, location was ok for my business trip

Contras: bit out of date, all needs an interiors overhall. But clean and nice staff.

Prós: Lovely place and super kind personal

Prós: Good location. Beautiful park, restaurants, bars, fastfood, supermarket just near or in walkable distance. Situated near metro station, tram and bus stops. Great breakfast offer. Friendly and helpful receptionistes and consierges and other staff I've met (except one breakfest hall manager)

Contras: It wasn't the worst experience, but 5star hotel has to make some improvements. Cleaning: I found few long hairs (not mines ) in the bath and on the floor and glass wall was dirty. There was no extra roll of toilet paper in room. Two days latet I had to ask for it because the cleaning staff didn't bring the new ones instead and sanitary bags neither. Could not open the window to get fresh air. My room was on 7th floor and elevator didn't work for all day long even it was planned just for few hours. No any excuses or bonuses. 5-star hotel, but no hair conditioner, no toothpaste/brush, no slippers provided. I made a cup of instat coffee with creamer in the first evening and didn't get replecement during all 5 day stay. One of the breakfast halle managers chased guests from one table to another even when there were not many eaters. I felt uncomfortable during breakfast time watching him lifting guests up from their chairs to make a change. Even more... I had the feeling that he was counting each mouthful of food eaten during a meal

Prós: Complimentary slippers!

Contras: Misunderstanding over room-service order.

Prós: The room facilities and the staff who were really fast and professional.

Contras: The cleanliness was poor, I found a piece of glass on the floor and in the bath!!! The vaccumming was not really good either.

Prós: good location, easy access to highways

Contras: in the last 18 months the staff (restaurant and room ) has deteriorated to the point that they do not either speak or understand anything other than french.

Prós: I appreciated the fact that most of the staff are multilingual. Moreover, the staff was always very helpful, either with information or in handling any request for additional service, which were dealt with promptly and without additional charges.

Prós: Excellent value for the price (at least on week-end). Helpful and knowledgeable staff. Convenient location near underground. Nice rooms.

Contras: Ridiculously expensive breakfast (20 EUR), but there are many breakfast opportunity near. The services are good, but it is rather a 4 star not a 5 star hotel.

Prós: location, room

Contras:

Prós: Excellent facilities. Room large and comfortable. Staff very friendly and welcoming. Proximity to center, either by auto or metro.

Contras:

Prós: Good price/quality and accessibility

Contras: Exaggerated breakfast price and watery coffee

Prós: Excellent location; nice hotel, friendly staff, good value for money

Contras: beds were a bit hard, shower head kept falling

Prós: small hotel with all the facilities very quiet despite busy location

Contras:

Prós: Great location.

Contras: It didn't have a very personal touch but it was fine for a short stay.

Prós: Excellent location, great price, good breakfast(included)

Contras: The staff that received us wasn't so helpful and had a bad attitude

Prós: The hotel and the room were clean, most of the reception staff nice. Although 10 minutes on foot from the Grand Place, there was no traffic noise. The corridors, the reception and the elevator look elegant.

Contras: I mostly did not like the facilities. The furniture was ok, but the shower unpractical and not at all for tall people. There was just a small shower head, no movable "arm", placed on ca. 170-175 cm height. One has to distort oneself to take a shower if you are 180 cm or taller. The walls were thin as paper - in the room hall one can hear the conversation of guests above. The bin in the bathroom one has to open with the hand - if you try to open it per foot pedal, it slides away from you until you cannot reach it anymore. The light next to the bed does not have a screen, so the light is much too strong for a nightlight.

Prós: Great location, nice staff, simple but all you need.

Prós: It was very clean, great localization, in the center but no notice when you sleep! Loved it

Contras: Liked it all

Prós: Very good location, near to the Grand Place. Breakfast was okay, despite the Covid-19 situation. The staff is kind and helpful.

Contras: The room smelled (canal smell), the wifi was almost completely unusable (7th floor).

Prós: La ubicación es muy buena, tiene muy buenos bares y sitios clásicos como la plaza principal.

Contras: La habitación es muy de negocios, y las duchas botan mucha agua hacia afuera.

Prós: Paid 90€ for the room for one night - great value! Breakfast was a nice continental breakfast, sadly no warm breakfast available. The hotel is pretty central so you can walk into town in minutes. The staff were pleasant and the rooms were clean. Would recommend.

Prós: Location was perfect--about 20 min walk or less from Grand Place and Brussels Central Station. Hotel itself was nice enough, especially for the cost. The amenities are a little old, but everything worked just fine and was comfortable enough for a one-night stay. There was a slight mix-up with the booking, but it actually worked out in my favor; I had requested a single room but this turned out to be unavailable so they let me have a double at the same price instead. I would definitely stay here again

Prós: Room was very clean, new flooring, room had a fridge, nice comfy bed, bathroom was clean. Front service was very nice and helpful. Location was perfect, walking distance to main attractions, parking was right behind the hotel. Price was very good and pet friendly. Will most likely to stay there again.

Contras: Construction and remodeling going on, but it was ok.

Prós: Close to touristy areas

Contras: It might be a 2 star hotel but that doesn't mean you skimp on cleanliness. It was also SO loud, even at 2am. When we called to complain about a domestic dispute in the room next to ours (throwing furniture and screaming) they said they'D get to it when they can. Didn't happen.

Prós: Close to the grand palace and train station.

Contras: slow wi-fi.

Prós: everything! The welcome by the reception staff, the cleanliness of the hotel and room, the ambiance, the breakfast service and the "black" head waiter who was very pleasant and graceful in looking after us.

Contras: The restaurant prices. 5 euros for tap water served from a bottle. Martini served straight in a regular glass rather than in a martini glass.

Prós: Great position: very close to the city center, to the main attraction and to public transportations

Prós: Very good hotel for the price

Contras: no

Prós: The room was spacious and clean.

Contras: The breakfast room was an absolute horror, with hundreds of tourists fighting for food and a table. The facility is a disgrace to an otherwise decent hotel. The water in the shower was too cold and the pressure too low.

Prós: Good location; nice staff; Spacious lobby and bar gives relaxed athmosphere and room to relax.

Contras: Rooms basic but clean

Prós: --the efficient check-in --the very large (by European standard) of the room --the absolutely excellent buffet breakfast included in the room price

Contras:

Prós: The staff were nice.

Contras: The hotel is in a very seedy, unsafe area. The room was cramped and even though it was a non-smoking room, it smelled like cigarette smoke.

Prós: very nice hotel, in an ideal area

Contras:

Prós:

Contras: Breakfast OK, but could be better

Prós: It is very close to the sightseeing spots and near to the central station. Breakfast room is spacious and comfy. Staff is really friendly.

Contras:

Prós: Clean, big room.

Contras: Area is pretty dangerous at night.

Prós: Do not stay here

Prós: Very clean and spacious rooms, nice and quiet hotel. 20 minute walk from the center.

Prós: Breakfast was really good, delicious and very nutritious. Location of the hotel is great, we just walked to all main sightseeings. The staff is pleasant and very helpful. The only problem was the heater that was located in the corner of the room, so it was chilly when we were entering the room, but warm right net to the heater.

Contras: The only problem was the heater that was located in the corner of the room, so it was chilly when we were entering the room, but warm right net to the heater. The bathroom has no hooks, so when you want to take a shower, it's up to you to decide where to leave your clothes... which is not very comfortable.

Prós: I cant say I liked something.

Contras: Not comfortable bed and pillows. Old fashioned room. Bad view. Forced to have breakfast in our room due to corona virus new law. Not allowed to sit on the lounge with company. The staff doesn't speak english, only a couple of people(I dont even know how is that possible).

Prós: The relatively low rate, the rich breakfast buffet and the flexibility of the reception stuff when I asked to keep the room till early afternoon on the departure day without extra charge

Prós: The hotel's location was very good, both in terms of walking distance to the main attractions of Brussels and in terms of public transport access - the hotel is very close to a subway station.

Contras: While the reception was usually manned with friendly and helpfull staff, there was one person who was less than friendly and seemed to be bothered by any request from the guests. However, the biggest problem of the hotel are the very thin walls. You end up hearing not only what happens in the hallway, but also what goes on in the rooms next to yours. Thus, stay away from this hotel if you need a good night sleep to, e.g., perform well at a business meeting the next morning.

Prós: Walking distance of Grand Place

Contras: Breakfast, rooms, hotel area, pics deceiving

Contras: Breakfast was pretty bad. Coffee worst in the world.

Prós: stay were really friendly and helpful. And just being a 6 minute walk from the major tourist attraction "Grand Place" was excellent.

Contras: Bathroom, didn't look too clean. Locks on room doors old fashioned and I didnt trust them.

Prós: The bathroom was large and clean.

Contras: Although relatively clean, the hotel needs renovation.

Prós: pick-up from station. Good food.

Contras: Back door always open so cold when eating dinner. School party staying at the hotel were very noisy in the corridors. No apparant cable TV - no English channels found anyway.

Prós: Good and comfortable

Contras: The neighbourhood is not so ideal

Prós: good hotel staff

Contras: breakfast is not as good as it should be for a 3 star hotel. In many 2 star hotel you will find it better. Juices are filled with water.

Prós: Friendly staff.

Contras: The location. The area looks very "shady", especially at night.

Prós: - Clean, bright and big room, comfortable bed; - Poor breakfast, but good and tasty, friendly staff at breakfast restaurant; - Very safe area, near metro/train station.

Contras: - We had only one small shower bottle for 2 days and when we asked for more, the reception man barely gave us one bottle more; no slippers (like in pictures); - Dirty towels, old style bathroom. 3 stars, definitely not 4 stars!

Prós: Very good location near Schuman station, good internet, good breakfast (but rather expensive), clean enough.

Contras: Bathroom is very tired, shower doesn’t work properly. Some smell in the room. Rather expensive.

Contras: Low temperature in the room 814 (under the roof) - missing valves on radiator and noisy airconditioner makes it unable to increase the temerature in the room.

Prós: No carpets in the room, finally!

Prós: Location is excellent. Rooms are spacious. Staff was very helpful. Great to have a chance to make coffee myself.

Contras: Carpet flooring is never nice in my opinion.

Prós: Spacious, clean rooms and very good breakfast

Prós: Location was convenient to access the European Commission as well as the city centre (good metro connection)

Contras: Hotel rooms have very bad insulation. Sounds from other rooms, from the elevator, from the street invade your room!

Prós: Everything, the room was just perfect! big and tidy

Contras: no free tv channels(

Prós: The best thing about this hotel is its location. The Hotel is located in the European Parlament area of Brussels. Room was spacious and clean.

Contras: The thing that I didn't like in this hotel is the room equipment. Although you have a kitchen set, there are no pots or pans, so acctualy it is useless... There was also no tea or coffee, and in the minibar there were only cold drinks.

Prós: I liked the easy access to metro, and the ideal location next to the European Commission and very close to the Jubileum Park.

Contras: The hotel could use more experienced personnel (languages spoken, attention to details).

Prós: huge room,

Contras: overall more a 3star than a 4star hotel.

Prós: Staff is very nice and helpfull. Room is good facilitated with airco. Room is large and good located in the EU part of the city. Perfect that they have own parking, to bad that reservation of a parking place was not possible in advance, but I was lucky (and early).

Contras: sauna (not for free) and fitness are in a small dark room behind the stairs, not nice set up, sorry does not invite to use, and do not make a safe impression.

Prós: Helpful, cheery staff

Contras: Hotel furniture looked its age

Prós: The quit in the room on garden side

Contras:

Prós: Comfortable accomodation

Contras: