Hotéis em Bruxelas

Prós: Arrived late and left early but the hotel still left a very good impression. Excellent location with valet parking. Helpful staff and understated rooms. Especially like the nice touch of Tintin posters in the room. The concierge was excellent.

Contras: Nothing that I noticed. Everything was top notch.

Prós: Clean and comfortable! Nice view,nice location!

Prós: Front desk staff was wonderful -- rooms were comfortable.

Contras: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Contras: At breakfast on both days our stay the breakfast staff were confused over whether we had booked breakfast or not (we had) - this was a little embarrassing and anxiety provoking for us and a bit unnecessary - especially as it happened both days. on the first day when it was established we had booked it should the error should have been corrected for the second day - but obviously nobody bothered to check. - this was a little unprofessional and really shouldn't have happened.

Prós: Perfect location, just off the "grande place", in the heart of Brussels. Staff was very friendly, arrived by car, valet took over car, luggage was transported ...friendly reception. Quality of the bed was very good, soundproof windows so almost no noise despite being downtown Brussels.

Contras: The bathroom was not up to standards, straight forward ugly, shower could not be closed completely so water ran out causing flood on the floor. Bar personal was minding their own business, saw a man sitting there for 20 minutes without being waitered despite his trying to get attention.

Prós: Perfect location, very hospitable staff.

Contras: All was wonderfull.

Contras: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Prós: It is a perfect location for any kind of visits. Staff very friendly and helpfully.

Prós: Location was fine. Building was clean and in a good area. Room was very space efficient. The housecleaning crew was great and went above and beyond when we were in a rush and left the room a mess.

Contras: The toilet could have been cleaned better from the previous resident of the room. Beyond that the breakfast buffet is a little overpriced, I would have purchased had the price been more agreeable. Beyond that it was a great experience.

Prós: Good breakfast, good location, helpful staff, all good

Prós: Location

Prós: The bed was huge and really comfortable. The hotel was really quiet so slept really well. Nice location in a quiet square, about a 10 min walk away from the busy Grand Place

Contras: Nothing, everything was great!

Prós: The property was okay, the rooms nice, the location 15 minute walk to the main square, and nice restaurants close. The one’s used by Belgium’s and that you have to book as they are that popular.

Contras: The customer service here was not good. For a 4 star hotel they should have done more, we had cause to complain and they made us feel like a nuisance for doing so. When arriving we were booked into a room already occupied so got a shock as we opened to door to find people in it. Then we were put into a twin room after specifically requesting a double, but were not told until we found out in the room, last thing you need when arriving after the last flight just wanting a drink, and to relax after a long day. Then told there were no other options but ask in the morning. By this time the bar had shut and we were told if we wanted a drink there was the mini bar or a bar down the road. In the morning we were and moved to a double room, and told this was the best they could do for now, but might be able to do some thing later... no communication from them after that. Upon checking out just told that the manager might call us to offer deals on future stays, given they couldn’t do that while we were there I won’t hold my breath

Contras: Breakfast too expensive at 30€

Prós: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Contras: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Prós: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Contras: There were no towels in the room but they brought them quickly

Contras: Small room

Prós: They make every effort to exceed expectations.

Prós: Staff were happy to help, room was clean and had a nice view.

Contras: Nothing it was all great nothing but 5 stars!

Prós: Very friendly helpful staff, very clean room

Contras: Breakfast is VERY expensive (not taken). Pillow was very large (thick) - would be better to have 2 thinner ones for those that want thick pillows

Contras: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Prós: Comfortable and it works. Good restaurant

Contras: Shower wasn’t the best. Arranged late checkout and then desk manager queried it on checkout!?

Prós: Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information.

Contras: Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.

Prós: Great breakfast, super friendly staff, loved my stay

Prós: english style, well renovated, good rooms parking in center of brussels

Contras: availability of people on the bar & restaurant not soo many receptionists available

Prós: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Contras: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Prós: Friendly and kind staff, convenient location, very clean and comfortable room!!!!

Prós: The location is nearby the Metro, 1/5. It’s easy and convenient to go to city center.

Prós: Perfect location for easy access to EU institutions.

Prós: Nice Location in the EU Quartier!

Prós: Cozy room and good breakfast.

Prós: Spacious and clean room

Contras: Nothing

Prós: Ordered room service and although it took longer than I had hoped, they did apologise and it was excellent food.

Prós: Very convenient location for work with EU. Nice clean spacious rooms with all needed amenities. Iron board and iron is a plus.

Contras: The pillows were too soft. I was not able to sleep well because of it. I asked the reception for a more firm pillow but it was not provided. This was really uncomfortable and though I find the hotel extremely good might not choose it on my next trip unless adequate pilloare guaranteed.

Prós: Modern rooms in an accessible part of town. After trying a few different hotels in Brussels, this one has become my favourite. Rooms are spacious and staff is very helpful. Wifi, TV etc all works (not as common as you'd think). The bar/ restaurant is good and their office centre really good to get some work done.

Prós: - Nice selection of fresh bread for breakfast

Contras: - Internet quite slow; have to pay extra for 'high speed internet' - 'Gym' (which was only three treadmills and some weights) not acceptable for a Marriott hotel at this price level - Parking difficult to enter

Prós: Clean, nice room.

Contras: Bit of noise coming from the neighbours.

Prós: The modern furniture and concept.

Contras: Better signage to indicate the Fitness Room. And please a more update trade mills.

Prós: In general everything else was cool. Breakfast was awesome with waffles, pancakes and fresh bakery. The hotel stands in the quiet place and close to the city center.

Contras: Didn't like that they give small plastic bottles with shower gel and shampoo everyday instead of placing big dispensers in rooms. First of all it isn't really ecological. And sometimes one bottle is not enough for two people.

Prós: Very good breakfast

Prós: Location was great, close to everything central. We were lucky enough to get a room upgrade! Room was large, bathroom very clean and the bed was very large and comfortable.

Contras: Only very small things to comment on. The lighting in the room could have been brighter and it would be nice if the TV was larger given the size of the room. We didn't add on breakfast because it was very expensive.

Prós: Close to Metro station.

Contras: The guy on duty at the evening is not friendly.

Prós: The location was great, and the staff very helpful. We enjoyed having a drink at the bar in the evening.

Contras: The rooms looked like they hadn’t been redecorated since the 1970s. They really need a facelift!

Prós: The friendly stuff, the location and the hotel

Contras: Everything was perfect

Prós: We liked location. Quite street but near to all you want. Restaurants, bars, coffee, pharmacy, etc. Welcoming staff. Nice room. Fresh water and some snack at reception was very helpful and nice. Possibility to open the window and feel fresh air.

Contras: Maybe it needs some renovation. It was not bad, but still when you are traveling you want a maximum from the place where you are staying. Small lobby - Large lobby always is an advantage.

Prós: Very good location, and breakfast.

Contras: Nothing

Prós: This hotel has good central location in a quiet, safe area of Brussels. The communal areas of the hotel are quiet and elegant. The staff is professional. The prime location and "good" reputation could be capitalised on if staff reacted to all customers, perhaps not just its regulars.

Contras: View of wall from our window. (6 nights stay) Dim / unsafe lighting in bathroom Tired, out-dated decor in need of updating. Insufficient sockets for phones etc. Cost of breakfast 29€ which we didn't have.

Prós: Excellent hotel, excellent staff, excellent location. Traditional but smooth and comfortable.

Contras: I liked everyting.

Prós: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Contras: The dinner I ordered in room service was not a good taste for me.

Prós: The staff is kind but helpless.

Contras: I left the comments in advance for honeymoon, but the room is not prepared well for two person. Only one cup, one bath bathrobe in the room. I called the front desk three times, and then they bring another DRITY cup in the room, no bath bathrobe. The toilet is broken which can not flush. And there is no more room to change. The staff can not fix it until 1:30 AM!!! The room is just not prepared well. There is only one piece of facial tissue leff in the box. So the night I left in this hotel was a nightmare, I CANNOT USE TOIILET, NOT MORE CUP FOR MY WIFE, NOT TISSUE TO CLEAN THE NOSE!!!! The staff only say sorry but DO NOTHING,And I CANNOT talk to manager on duty at once. The only reply I have is just sorry from NEXT DAY.

Prós: Staff were very friendly and helpful! Everything was walkable, however I do like to walk and it's about 30 mins from the center

Contras: Nespresso machine was broken. Bed was great but not luxurious you might find in other hotels

Prós: Lovely hotel in a great location, staff with good energy, good breakfast. Clean and comfortable. The knight armor is real in the lobby

Contras: Great hotel bar, but missing my fav beer Tripel Karmelit

Prós: Location + Breakfast

Contras: Staff

Prós: O hotel é excelente. A limpeza, o atendimento dos funcionários. A localização não poderia ser melhor. O café da manhã também é bom. Fica próximo da praça central e fiz grande parte de tudo à pé. O tamanho do quarto também é muito bom.

Contras: O ar condicionado não funcionou muito bem. Também não tem telefone no quarto, para quem viaja sozinha isso não é bom.

Prós: On the whole nicely decorated. Rooms are a good size for the location and beds are comfortable.

Contras: Noise from guests closing their doors late at night and early in the morning (the doors don't close properly unless pulled shut). Variable hot water temperature in the shower. Very limited English channels - only news channels in English BBC World, Bloomberg, CNN etc.

Prós: It is a comfy place, with not many amenities. Simple, elegant, functional. Very good location

Contras: Some extra things would be nice: coffee maybe? WIFI in top floors slightly lacking.

Prós: + great value for money + great position near the center + clean + friendly staff + fast check-in & check-out + good breakfast + silent rooms

Prós: + clean + great location + friendly staff + nice rooms + good breakfast + silent rooms

Prós: I liked the location only a 10/15 min walk to the centre city, and staff were really friendly We had an overall good experience, I would stay again

Contras: There wasn’t anything I didn’t like , everything was good

Prós: Location is close to the old part of town.

Contras: The street side of the building is very noisy from the bars close to the hotel.

Prós: Amenities are amazing! Location Is ideal, just steps away from all public transportation.

Prós: Lovely room with amazing view and super comfy bed!

Contras: Room service was very poor! Food was bad and was charged more for the drinks than what was on menu in room. I told staff and they said it was an old menu. Once I called the front desk it was corrected on final bill.

Prós: Location is super = subway station and not far to airport by taxi Use electro scooter to get fast to City center and railway Breakfast is very good and tasty Awesome design of hotel = very cool. Luxury))

Contras: the door closing shower or toilet (only one choice) = that is dumb

Prós: love the location, and love the room size and fabulous view. Unfortunately the windows were very dirty. the hotel did leave a message though that they would be cleaning windows. Also, the hotel seems to be a bit dated and the room is very much like a NH type room. very basic not much charm. having a human touch would be nice. Also I did not find a shower cap.

Contras: feeling of old needs cleaning

Prós: Great stay, lovely room with a superb view.

Contras: Staff slightly slow at the bar downstairs.

Contras: Beautiful room. Complimentary drinks

Prós: Nice room and amazing view.

Contras: Breakfast like 3 stars hotel.

Prós: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Contras: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Prós: Angelique at the desk was a gem.

Prós: I loved the upscale nature of this hotel and an added bonus is it’s smack dab in the middle of fashion row.

Contras: The breakfast left a little to be desired.

Contras: The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.

Prós: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Contras: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Prós: Location, staff service and great breakfast

Contras: Nothing

Prós: Breakfast is at the level you would expect from one of the best hotels in Brussels

Contras: Service at the bar or breakfast is not the level you would expect for a 5 star hotel

Prós: The hotel is fabulous with a wonderful atmosphere and wonderful hospitality service. Great restaurant and spa amenities. Lovely room with a super comfortable bed and pillows.

Contras: The toilet is beautiful but it doesn’t flush well. It was quite a frustrating experience.

Prós: Rooms are clean ,big and quiet, location is good with easy access to public transport. Staff are professional

Contras: They blocked €100 per night , which was quite a lot.

Prós: It’s all good

Contras: Nothing

Prós: I travel a lot with work and stay in hotels about 6-7 times a month. For a 5* hotel it leaves a lot be desired. The hotel has an arrogance of a 5* but with 3-4 quality. The breakfast was appalling, I have had better at a premier inn. Facilities in the hotel in general were good but only good, I expect excellent when using the hotel. In my opinion the hotel doesn't know what it wants to be,

Contras: food and atmosphere were severally lacking

Prós: The service and amazing hotel -etc, etc

Contras: There was a double charge on my card due to a mistake on the part of someone on the front desk (I had paid ALREADY in advance). I believe this was resolved - but if not, I want my money back.

Prós: Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Contras: Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

Prós: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Contras: The arrangement of having the shower in the bathtub is a bit cumbersome

Prós: Staff was very kind and helpful. They make you feel very welcome.

Prós: The bed is huge and very comfortable. Nespresso machine and kettle in the room.

Contras: It was quite cold in the room, and the thermostat could not be adjusted. The room was smaller than I expected. The bathroom is a bit dated. New (more powerful) hairdryers would be helpful.

Prós: Breakfast is fine

Prós: The breakfast and the room.

Contras: The cleanliness

Prós: Excellent breakfast and nice decorations

Contras: My room faced in the back street so the view was not good. So I would rate down the value for money rate

Prós: Very nice, large room. Everything that is necessary for nice stay: coffee and tea, iron, good bed and lot of space. Excellent breakfast.

Prós: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Contras: cleanliness not spotless; reception often congested.

Contras: the fitness room could be better

Prós: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Contras: NOTHING

Prós: the location was excellent, close to bars and restaurants, and parts of Brussels we like, but also grand place was not too far away. The comfort of the bed was really great and the room was super quiet.

Prós: We were made welcome from the start. On arrival, the reception by Clement was fantastic. He was informative and very helpful and with the information he provided, our first time in Brussels was so successful and enjoyable. All the staff at Sofitel Hotel Europe greeted us with a smile, answered any questions and were polite throughout. The facilities are excellent. We will be back.

Contras: Nothing

Prós: Great staff and a class place. Food and bar top notch

Contras: The price. That said ok value for money.

Prós: Love this hotel and its location on place jourdain-really pleasurable stay

Contras: The commute to EU meetings was inconvenient because the hotel staff do not call taxis in advance This is a surprise at place of this quality and cost

Contras: Expensive but typical euro pricing

Prós: perfect location, just a couple of steps from metro/tram station, close to Grand Place & train station as well. Spacious room, great gim, excellent breakfast choices

Contras: lighting was poor in the room. When you're staying in a city that is gloomy like Brussels, an extra lightbulb can really make the difference.

Prós: Room was very nice and modern.

Contras: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Prós: Location of property was perfect. Close to metro station and within walking distance of the city center. Receptionist was very pleasant and helpful. The complimentary bottle of water was a thoughtful touch. Breakfast was really worth it and I enjoyed the fact that it was served until 11:00.

Prós: The lobby looked ok.

Prós: The breakfast buffet was excellent.

Contras: The is huge construction outside of the hotel, It would have nice to know in advanced about it.

Prós: Decent location, good rooms, friendly staff.

Contras: The fact that the free WiFi is super slow, and one has to pay to get some decent internet. In this day and age with data hungry machine is not good enough.

Prós: Near city center

Contras: Worst wifi of all time. Very noisy street

Prós: The location and the room size. The hotel itself is very modern and up to bar with the America hotel standard. The fitness room is literally like an actual gym.

Prós: Nice and friendly staff

Contras: To be more customer focused.

Prós: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Contras: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Prós: Nice and clean

Contras: Staff at check in was very nice except for one of them which was rude when we were checking in and the following day

Prós: Bed, quiet bedroom, breakfast, location

Contras: Price

Prós: The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay.

Contras: Loved that it's close to airport, but it was a little difficult to get to even using gps.

Prós: The hotel is conveniently located near Brussels airport. I stayed for one night waiting for my flight out of BRU. Overall it's a well-maintained property with spacious rooms and a very nice fitness center.

Contras: I stayed on a Saturday night. It turns out that the hotel restaurant is closed on weekends. I either had to go to downtown Brussels (a 30 min commute) or order room service. I opted for the latter, which wasn't bad at all but I would have preferred to eat at the restaurant. There is also no shuttle to the airport on weekends. If you are an airport hotel, you should provide shuttle to the airport 24/7.

Contras: reserved for 3 people. amenities (bottled water/chocolate) for 1 was supplied. 28 euros for parking was ridiculous

Prós: the room was great. Lots of space and the bathroom was awesome.

Contras: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Prós: Breakfast superb ... lovely gorgeous big room

Contras: Nothing liked everything

Contras: black design and to much focus on design and less functionality Location of hotel in no go area..

Prós: Staff is helpful and flexible.

Contras: N/A

Prós: Spotlessly clean hotel with a good quality breakfast. Provided vegan options on request.

Contras: Artwork felt a little frozen in time

Prós: Excellent in every respect.

Prós: Bed sheets and pillows Etc Size of room Thank you for upgrading my room

Contras: Location Tv Steps to room

Prós: Superb hotel situated in the Arabic area of town, 15 minutes walk from all the tourist area. Staff were fabulous, speaking 5 languages that I could pick up. Secure underground parking under the hotel. Breakfast was everything and a bit more. Delicious.

Contras: Nothing

Contras: The WiFi wasn’t very good I had to keep signing in every time I was using my phone :/