Hotéis perto de Aeroporto de Cancún

Hotéis perto de Aeroporto de Cancún

Pesquise hotéis perto de Aeroporto de Cancún em centenas de sites de viagem

Cancún (CUN) - Cancún, Quintana Roo, México
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Melhores hotéis perto de Aeroporto de Cancún

Limpeza
9,7
Conforto
9,6
Comodidades
10,0
Comida
10,0
Localização
9,5
Nota geral 9,5 Excelente
63 avaliações
Limpeza
9,7
Conforto
9,6
Comodidades
10,0
Comida
10,0
Localização
9,5
Limpeza
10,0
Conforto
10,0
Localização
10,0
Serviços
10,0
Pessoal
10,0
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Comida
10,0
Localização
10,0
Limpeza
9,6
Conforto
9,5
Localização
9,3
Serviços
9,6
Pessoal
9,5
Limpeza
10,0
Conforto
10,0
Localização
10,0
Serviços
10,0
Pessoal
10,0
Limpeza
10,0
Conforto
10,0
Localização
10,0
Serviços
10,0
Pessoal
10,0
Limpeza
10,0
Conforto
10,0
Localização
10,0
Serviços
10,0
Pessoal
10,0

Regular 5,0
Prós: The ocean view
Contras: No coments
Excelente 10,0
Prós: Everything
Contras: Lovely place. Would come back
Excelente 10,0
Prós: The all inclusive adults only, the staff was amazing and even remembered our last names!
Contras: It would better if it was situated closer to shopping, restaurants, etc
Excelente 10,0
Prós: Everything
Bom 7,0
Prós: I enjoyed the jacuzzi in our room, it was big! Enjoyed shopping with Fabiana at the swimsuit store, she gave great service!
Contras: We arrived at 2:30pm and did not get a room until 4:30 but they allowed us to stay later at checkout.Also, I asked for Addt’l shampoo/conditioner twice but they never provided it so don’t forget your toiletries in the future. Beach location wasn’t good, the tides were high at this part of island and a lot of seaweed..could not enjoy the beach at all. No activities to engage with other couples...it was super boring, a waste of my money!
Excelente 10,0
Prós: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Contras: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
Excelente 10,0
Prós: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Contras: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
Excelente 10,0
Prós: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
Excelente 10,0
Prós: Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Excelente 10,0
Prós: Fomos muito bem atendidos. A qualidade dos quartos e o atendimento excedeu as expectativas.
Contras: Difícil conseguir vaga nas cadeiras da piscina.
Excelente 10,0
Prós: café da manhã sensacional
Excelente 8,3
Prós: Das cortesias e dos jantares temáticos
Contras: Esqueci um óculos e não devolveram
Excelente 9,6
Prós: Ótimo quarto. Com banheira. Dava pra ver o mar da cama. Muito confortável e espaçoso.
Contras: Poderia ter variação de cardápio nos restaurantes.
Sun Palace Couples Only - Cancún
1ª posição
9,5
Excelente 9,5
63 avaliações
Detalhes
Avaliações
R$ 3.126

Limpeza
9,6
Conforto
9,6
Comodidades
9,5
Localização
9,3
Nota geral
9,7
Nota geral 9,2 Excelente
477 avaliações
Limpeza
9,6
Conforto
9,6
Comodidades
9,5
Localização
9,3
Nota geral
9,7
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,7
Conforto
9,6
Localização
9,3
Serviços
9,5
Pessoal
9,5
Limpeza
8,0
Conforto
8,0
Comodidades
8,0
Localização
8,0
Nota geral
8,0
Limpeza
10,0
Conforto
10,0
Comodidades
9,4
Localização
8,8
Nota geral
10,0
Limpeza
9,5
Conforto
9,6
Localização
9,3
Serviços
9,6
Pessoal
9,4
Limpeza
9,7
Conforto
9,7
Localização
9,5
Serviços
9,7
Pessoal
9,4
Limpeza
9,6
Conforto
9,6
Localização
9,4
Nota geral
9,0
Serviços
9,5
Limpeza
9,0
Conforto
9,1
Localização
8,9
Serviços
9,4
Pessoal
8,8

Bom 7,0
Prós: Food very good, different restaurants Very nice staff
Contras: When we arrived from our overseas flight at 11.30pm we had to wait one hour until they put in our two extra beds for the kids although they knew before that we booked our deluxe suite for four people Room we had was without atmosphere- very big bit not cozy Small plunge pool not really, no view
Ruim 2,0
Prós: facilities were pretty but nothing more special than any other 5 star resort in Cancun.
Contras: will do bullet points because it’s so much. 1) we got food Poisoning and 0 compensation. not an apology. 2) check in staff was awfully snobby and unfriendly 3) restaurants are overpriced and honeslty not that good 4) there was a hurricane and they offered nothing except for guests to stay in rooms, how fun 600$ a night to stay in the room. they did however offer to bring us board games AT AN ADDITIONAL COST 😂 laughable 5) staff was hitting on me and making me feel incredibly uncomfortable. overall I loved my stay at the Atelier Playa Mujeres. stay there, the beach is nicer and the staff is amazing plus it’s so much cheaper has more restaurant options and FAR SUPERIOR food.
Excelente 9,0
Prós: The hotel as whole was amazing. From its sleek and modern design to its choices of restaurants and the sizes of the rooms were spot on.
Contras: The staff are really kind but lacked with English especially at the front desk.
Excelente 8,0
Prós: The hotel is absolutely beautiful and clean. The staff are really nice and has three restaurants with a beautiful Spa and much more.
Contras: I didn't like the fact that we were not informed about the amenities or any information about the hotel such as the restaurants or bar or Spa. It was like we had to find it out ourselves. Not to mention how complicated it was to reach the Spa with no signs to guide you there!
Excelente 9,2
Extraordinary spa, triple priced however extraordinary. Some restraunts worth several Michelin stars, especially I want to mention their Peruvian one and La Punta. Water sports lacking windsurfing- nearby resort had it. Water if too shallow and too mushy for my taste, one needs to go far to get it above hips. Amazing landscaping. It was a spa trip for me and I got it:)
Excelente 10,0
Prós: Architecture
Excelente 10,0
Prós: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Contras: Nothing to doesn't like there.
Excelente 10,0
Prós: Os quartos são fantasticos e com vista para o mar. Comida e bebidas otimas. O preço é bem alto, mas vale o investimento
Contras: Difícil encontrar algo para criticar, mas acho que os caminhos poderiam ser melhor sinalizados
Excelente 9,0
Prós: Tivemos a oportunidade de ficarmos em 3 outros excelentes resorts em Cancun, nessa mesma viagem, contudo, esse foi certamente o mais bonito de todos ! Todos os detalhes , toda a arquitetura e a localização são incríveis !
Contras: Alguns funcionários são muito solícitos, porém, alguns da recepção, em especial, não estão tão comprometidos com a solução de nossas questões. Talvez seja apenas um pouco mais de treinamento nesse sentido.
Excelente 10,0
Prós: O hotel é uma experiência totalmente diferente de tudo. Até a forma como os funcionários nos cumprimentam é diferenciada! Amei demais! Comida boa, bebida boa, ambiente inigualável! 🙏🏼
Contras: Amei tudo!
Excelente 10,0
Prós: Quartos extremamente limpos e organizados, todos os dias no horário quando saíamos para jantar eles arrumavam o quarto e deixavam pronto para dormirmos e com mimos. Funcionários muito solícitos, com sorriso no rosto. Comidas são ótimas, o serviço de bar também! É o paraíso. Voltarei pra lá com toda certeza!
Contras: Nada! Não tenho nenhuma reclamação a fazer
Excelente 9,0
Prós: Arquitetura
Contras: Praia
Nizuc Resort and Spa - Cancún
2ª posição
9,2
Excelente 9,2
477 avaliações
Detalhes
Avaliações
R$ 4.871

Limpeza
8,8
Conforto
8,7
Comodidades
7,3
Comida
7,1
Localização
8,7
Nota geral 8,5 Excelente
1.409 avaliações
Limpeza
8,8
Conforto
8,7
Comodidades
7,3
Comida
7,1
Localização
8,7
Limpeza
10,0
Comodidades
8,5
Comida
8,5
Localização
6,5
Nota geral
10,0
Limpeza
8,8
Conforto
8,8
Localização
8,9
Serviços
8,4
Pessoal
9,2
Limpeza
8,3
Conforto
9,3
Comodidades
6,9
Comida
6,5
Localização
6,7
Limpeza
8,8
Conforto
8,7
Localização
8,7
Nota geral
9,0
Serviços
8,4
Limpeza
8,6
Conforto
8,6
Comodidades
8,0
Localização
8,5
Nota geral
10,0
Limpeza
8,9
Conforto
8,8
Localização
8,8
Serviços
8,4
Pessoal
9,1
Limpeza
8,4
Conforto
8,7
Localização
8,9
Serviços
8,1
Pessoal
8,6

Bom 7,0
Prós: Great access to the beach, and the staff was incredible, and I appreciate the demeanor of the staff. The welcome drink was much appreciated. I also loved the fact they showed us the sister property.
Contras: The food could have been better, breakfast option were "ok" and the breakfast area was incredible hot, no air at all.
Excelente 10,0
Prós: The hotel is very nice, rooms are big enough, restaurant and beach server are awesome check in/out very smooth!! Special thanks to yessely, illiana, dulce in restaurant and Ray at the pool!!
Bom 7,0
Prós: Room service included Most of the staff was amazing
Contras: Food isn’t the best Sales person was very rude in the lobby
Excelente 10,0
Prós: The breakfast was great
Contras: The 3 restaurant were not good at all.
Excelente 8,0
Prós: Was on the strip
Excelente 9,2
My boyfriend and I just got back from Oleo yesterday and as the trip was amazing and the resort was great! I am happy to be home! If you are looking for a place to stay at in Cancun, Mexico I recommend Oleo 100%.
Ruim 3,6
The hotel is old and there are broken windows in the lobby and rust throughout. The windows are dirty and you get watered down drinks. The staff is rude. I was told I would get transportation from the airport at no additional charge and then I ended up having to spend $45 for a 10 minute taxi ride to get to the hotel.
Bom 7,1
Prós: Nice beach
Contras: The pool is small and very cold. Not enough food restaurants
Excelente 8,0
Prós: I loved my stay at this hotel. The rooms are big and clean. Aircons work well. Always had space on the sun loungers and the outside staff was always happy to bring me a new drink The japanese restaurant had amazing food. Really amazing. Dont miss it. The buffet in the other two was of a high standard
Contras: they hotel seem to make a big thing about the japanese restaurant being full and the need to make a booking. And everytime we were there it was half full. I dont get this
Excelente 10,0
it could not have been better. everything was excellent the staff was very friendly and always smiling and asking how they could help. the food was plentiful and well prepared the drinks were well made with high quality liquors.
Bom 6,2
Prós: The staff was very kind and helpful. Room was nice.
Contras: Food was absolutely garbage. So basic is was insulting for the price. New Year's dinner was outright disrespectful and a complete waste of our time. I would have done better at a school cafeteria.
Excelente 10,0
Prós: Receptividade do staff, quarto fantástico, limpeza impecável.
Contras: Um pouco longe do centro .
Excelente 9,0
Prós: Quarto incrível, praia linda, serviço de restaurante otimos.
Contras: ar condicionado do quarto nao gelava suficiente. mas tinham ventiladores que deram conta.
Excelente 9,0
Prós: Hotel maravilhoso. Só tivemos um problema na porta do quarto, não trancava.
Contras: A porta do quarto não estava trancando, cartão ruim. Atendimento bom, mas não solucionou o problema.
Ruim 2,0
Prós: O quarto é bastante confortável
Contras: O hotel é bonito mas o serviço é de baixa qualidade, a comida é péssima. Pode vir se quiser emagrecer.
Excelente 10,0
Prós: Amei cada momento no hotel .Quarto Lindo , ótimos Drinks e restaurantes maravilhosos . A vista do quarto e linda e todos os funcionários do hotel são muito atenciosos e bem Humorados .
Contras: Gostei de tudo
Excelente 10,0
Prós: Apartamento lindo e muito confortável . Vista maravilhosa para a praia de Cancún . Todos os restaurantes com ótimas refeições e drinks maravilhosos . Atendimento dos funcionários e muito bom , todos muito atenciosos e solícitos . Amamos nossos dias nesse hotel .
Contras: Gostei de tudo
Bom 6,0
Contras: Das piscinas , área de lazer muito a desejar, espaço Infantil não tinha
Excelente 9,0
Prós: Comida de restaurante no jantar boa .Pelo preço vale a pena e claro nao seria possível ter lagosta na comida
Contras: Formigas no quarto Comida no bar calorica e nao muda
Ruim 1,0
Contras: SUMIRAM COM UMA MALA NOSSA! Ninguém da suporte, ninguém ajuda! PÉSSIMO ATENDIMENTO! FOMOS HUMILHADOS!
Óleo Cancún Playa - Cancún
3ª posição
8,5
Excelente 8,5
1.409 avaliações
Detalhes
Avaliações
R$ 1.605

Limpeza
8,8
Conforto
8,7
Comodidades
7,3
Comida
3,0
Localização
8,2
Nota geral 8,4 Excelente
735 avaliações
Limpeza
8,8
Conforto
8,7
Comodidades
7,3
Comida
3,0
Localização
8,2
Limpeza
6,5
Comodidades
6,5
Comida
3,0
Localização
8,5
Nota geral
6,5
Limpeza
8,7
Conforto
8,8
Localização
8,5
Serviços
8,6
Pessoal
8,8
Limpeza
8,6
Conforto
8,6
Comodidades
8,6
Localização
8,6
Nota geral
8,6
Limpeza
8,8
Conforto
8,6
Localização
8,0
Serviços
8,6
Pessoal
8,5
Limpeza
8,9
Conforto
8,8
Localização
8,2
Serviços
8,5
Pessoal
8,7
Limpeza
8,7
Conforto
8,6
Comodidades
4,0
Localização
8,3
Nota geral
6,0
Limpeza
8,8
Conforto
8,6
Localização
8,9
Serviços
8,3
Pessoal
8,6

Bom 6,0
Contras: Needed juice or anything to help my husband's allergeic reaction. He was bleeding in is urine. I asked for orange juice or apple juice (for the blood pressure) and for a furst aid kit. THey told me the kithcen was closed (and thereforre no food) and there was no first aid kit.
Bom 7,0
Prós: The hotel is great
Contras: They confirmed an airport shuttle for us upfront, but no one picked us up from the airport and when we arrived, they told us there won't be a shuttle to bring us back to the airport the next day. We booked this hotel only because of the airport shuttle. As you can see in the references this happened to other guests too.
Excelente 9,0
Prós: We needed a taxi to the airport and it was prompt and the correct price! Kinda weird location at first but lots of restaurants and places to shop! Was very pleased with the hotel. Wish I could have had time to eat breakfast! What I had was great! Staff are wonderful!!
Bom 6,0
Prós: It is good located
Contras: It do not have airport shuttle
Excelente 10,0
Prós: Reception
Contras: Luke warm coffee
Excelente 8,2
Prós: Clean and comfortable.
Contras: Nothing fancy. Book online or its a little overpriced.
Bom 6,0
Prós: Localização
Contras: Café fraco Frigobar não gelava TV não funcionava
Regular 4,0
Prós: Localização é o ponto forte assim como o transporte gratuito para o aeroporto.
Contras: Instalações antigas, lençóis desgastados, camas pequenas que não deveriam ser consideradas de casais, banheiro pequeno, ar condicionado com mau funcionamento, café ruim, etc
Regular 5,0
Prós: O café da manhã era bom. Precisei imprimir algumas páginas e gentilmente o fizeram.
Contras: Eles anunciam que possuem transporte para levar e trazer pessoas ao aeroporto, mas prestem atenção a um detalhe: conforme disponibilidade. Ao chegar para o check-in já falei com o atendente que queria saber os horários do transporte para o aeroporto, ele disse que estava indisponível das 9:00 as 12:00, e quando reclamei, disse para falar com o gerente pela manhã. A gerente da manhã disse que o transporte já estava reservado para uma empresa e por isso não estava disponível. O hotel não fica próximo ao aeroporto e tive que gastar 300 pesos com taxi. Pelo preço da diária e pelo que oferecem eu não me hospedarei mais nesse hotel.
Excelente 9,0
Prós: Localização muito boa. Próxima a restaurantes permitindo facilidades durante a estada. Checkin e checkout muito rápidos.
Contras: Número de toalhas disponíveis era inferior ao número de hóspedes no quarto
Excelente 10,0
Prós: Tem tudo por perto e uma churrascaria maravilhosa ao lado.
Contras: Atendimento de primeira e acomodação espaçosa e limpa.
Bom 6,0
Prós: Ambiente limpo e aconchegante
Contras: Nada incomodou
Hampton Inn by Hilton Cancun Cumbres - Cancún
4ª posição
8,4
Excelente 8,4
735 avaliações
Detalhes
Avaliações
R$ 477

Limpeza
8,7
Conforto
8,6
Comodidades
7,8
Localização
8,6
Nota geral
7,9
Nota geral 8,2 Excelente
2.686 avaliações
Limpeza
8,7
Conforto
8,6
Comodidades
7,8
Localização
8,6
Nota geral
7,9
Limpeza
8,8
Conforto
9,2
Comodidades
9,2
Localização
8,8
Nota geral
9,2
Limpeza
7,5
Conforto
7,5
Comodidades
7,5
Localização
7,5
Nota geral
7,5
Limpeza
8,7
Conforto
8,7
Localização
8,7
Serviços
8,3
Pessoal
8,1
Limpeza
8,6
Conforto
7,3
Comodidades
7,3
Localização
7,3
Nota geral
8,0
Limpeza
8,3
Conforto
7,3
Comodidades
7,6
Localização
7,6
Nota geral
7,6
Limpeza
8,7
Conforto
8,6
Localização
8,6
Serviços
8,3
Pessoal
8,3
Limpeza
8,4
Conforto
8,5
Comodidades
9,3
Localização
8,5
Nota geral
8,0
Limpeza
8,7
Conforto
8,7
Comodidades
7,1
Localização
8,6
Nota geral
7,2
Limpeza
8,5
Conforto
8,3
Localização
8,6
Serviços
8,1
Pessoal
8,0

Excelente 8,0
Prós: I liked the swimming pool.
Contras: Breakfast had little healthy options.
Excelente 10,0
Prós: Great hotel to rest after a very long flight from Europe! Rooms are clean and tidy. The garden is great, with hammocks and a very nice pool. We would highly recommend the breakfast buffet! The chef makes the most amazing enchildas. Pickup service was nice. Altough there were some miscommunications on our side, as we were texting Fairfield instead of Courtard (theyre both Marriot and next to eachother). A reply on our messages would be nice instead of ghosting us.
Excelente 8,0
Prós: Attention was excellent.
Bom 6,0
Prós: Close to the airport, free shuttlebus
Contras: The room was very cold. I came in the middle of the night, the room had 17 degree Celcius and the outside temperature was about 27. Also the next day the entire hotel was pretty chilli. So that was a big lack, that made the whole stay uncomfirtable.
Excelente 9,0
Prós: Airport shuttle and breakfast was great!
Excelente 9,0
Prós: Was very close to the airport
Contras: They said lots of people were going to the airport that morning that made us woke up earlier that what we had to, because we thought we could be late for our flight and it was only us. The beds could be wider.
Excelente 10,0
Prós: The excellent reviews helped me select this property and I the reviews were not wrong. Excellent property following all Covid safety protocols and comfortable bed
Contras: Reviews lead me To this property
Excelente 10,0
Prós: I was really extremely happy with the powerful a/c and blackout curtains. I slept like death for 15 hours. The Wifi was excellent, I needed to take a really important work meeting and had no issues. Would stay there again to play it safe just for the trusty WiFi.
Bom 6,5
Prós: Its ok
Contras: Room service terrible
Excelente 8,0
Contras: Airport shuttle was great on way back to airport but their time estimates for pickip were off. They said shuttle would be there in 15 but it took over 30 mins. No biggie but could be improved.
Excelente 10,0
Prós: Omar at the front desk saved our vacation by lending us his phone charger and putting us in a room when we arrived with blocked credit cards and a broken phone charger. Their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab. The eponymous courtyard is beautiful. Nice pool, whirlpool and hot tub. Many of the trees, shrubs and flowers are identified by placards and several species of birds visit or spend the day there. A great place to begin and end your vacation in Playa del Carmen or Tulum if you get in late and/or leave early.
Regular 4,0
Prós: Dios was good service was ok.
Contras: I has to Call front desk three times in the same night,diferente things where broken. Fue shower head was not spraying water the tv channels where hoy programed and fue ac unit did not cool.
Regular 5,1
Prós: The staff was nice and it was easy to get to the airport.
Contras: Tried two different rooms, both were moldy and the blankets were damp. If you have any respiratory issues or allergies to mold you should probably avoid. Wish we had just stayed in the hotel zone since there were rooms only a bit more and they were on the beach. Probably shouldn't walk barefoot either. The carpets were old and matted down and felt dirty.
Bom 6,2
Prós: Nice pool and courtyard. Airport shuttle, flight information and scale for baggage were very helpful. Good food in the restaurant.
Contras: Thin walls and heavy doors made it hard to sleep with people coming and going. The quality of the restaurant was good, but wishes there was more variety. There are no other food options without taking a taxi.
Excelente 9,7
Prós: convenient if your flight gets in late, free airport shuttle, newish hotel, reasonably good breakfast buffet included in hotel price, nice garden with swimming pool that the kids will love. And overall good value for the money
Contras: The hotel was clean but the carpet was still full of other peoples hair, so many that you could see it on a dark blue carpet. If you are expecting a unique touch or experience this might not be the place for you. The hotel and it´s decor is tried-and-proven corporate Marriott non-descriptive design and architecture that could be transplanted anywhere in the world. Then again some people might consider this safe.
Excelente 8,0
Prós: Convenient location to the airport. Clean room.
Excelente 8,0
Prós: We needed a place to sleep, shower, and relax since our flights in/out of cancun from the U.S. were very early/late. Our primary destination was playa del Carmen at an all-inclusive resort.
Contras: Confusing entrance but we found it ok.
Bom 6,0
Prós: I liked that I was able to get a reasonable rate at the hotel at the very last minute. I was supposed to be staying in Isla Mujeres, but arrived later than the last ferry to the island.
Contras: The Marriott actually could not locate my reservation from Kayak. So when I arrived at 11:30pm I had to wait about 25 minutes while the front desk person investigated (and while 3 other people groaned in line behind me). The other issue was more of a problem with the Cancun airport, but it was not very straightforward how to get the FREE hotel shuttle and when myself and the other guests waiting tried to call the number to the hotel we were unable to get through.
Excelente 8,0
Prós: Very convenient and clean for a quick stay next to the airport.
Excelente 9,4
Prós: Very relaxing after a long flight before a long drive to the Riviera Maya. One of the most comfortable beds I've ever slept on
Contras: The fact that the hotel didn't accept US Dollar$
Excelente 10,0
Prós: Complementary water in room.
Contras: The phone number on the sign at the airport didn't work, and didn't mention that the shuttle comes every half hour so we waited and worried about whether were in the right place.
Excelente 8,0
Prós: Close to airport free shuttle Service Nice and comfortable room nice pool area and nice restaurant.
Contras: The hamaks neer the swimming pool are poorly maintain, don't attempted to seat on them.
Ruim 3,3
Prós: The room was clean.
Contras: As a single female, I did not feel safe.
Regular 5,0
Prós: Qualidade dos quartos e areas públicas
Contras: Perdi uma pasta com muitos documentos pessoais da familia e vi pouco esforço e empatia por parte da recepção e segurança para tentar localizar essa pasta. Depois de 32 dias de viagem, eu e meu marido estamos voltando para o Brasil tristes e preocupados. Entre os documentos estava a minha carteira de trabalho, carteiras de vacinas minha, do marido e dos filhos, certidões de nascimento dos filhos e de casamento. Não sei nem se checaram com o mensageiro que nos atendeu no check in ontem e com o motorista do transfer que nos conduziu ao hotel. Outro ponto fraco foi a organização para o transfer. Penamos no terminal de chegada por quase duas horas. Houve até um carro com logo do hotel que se negou a nos levar e mentiu ao controle dizendo que passou no ponto marcado e não nos encontrou. Mais um ponto foi o café da manhã, pois fui cobrada pelo se meus filhos menores, apesar de na reserva constar as 4 pessoas (2 adultos e 2 crianças) e a informação de que estava incluso na compra esse serviço Ainda cito a falta de carrinho para levar as bagagens para o quarto. Já trabalhei na rede Marriott e fiquei decepcionada, pois tudo isso não condiz com o padrão da rede. Pedir desculpas não irá resolver o meu problema. Na pasta perdida havia documentos importantes para a minha vida e de meus familiares. Gostaria que a Segurança pelo menos analisasse as imagens das areas públicas entre a entrada do hotel e o hall de elevadores e também do elevador do 2o. Andar ate o apartamento em que estavamos instalados das 7h30pm do dia 12/10 a 8ham do dia 13/10, periodo da nossa hospedagem. Assim, poderia se checar onde essa pasta branca foi colocada, quem pegou e para onde levou. Também acho importante verificar com o mensageiro que bos recebeu no dia 12/10 e levou nossas bagagens para o quarto e também com o motorista do transfer que nos levou do aeroporto até o hotel nesta data.
Excelente 10,0
Prós: tudo acima do previsto; fenomenal
Contras: óbvio que para quem fosse passar dias em praia ela é mais longe, mas tendo carro ou só estadia visando aeroporto atende muito bem
Bom 7,0
Prós: A proximidade do aeroporto e excelente com transfer para o aeroporto!!!
Contras: O serviço do restaurante deixa a desejar comi uma salada com folhas amareladas velhas e passei mal!
Excelente 8,0
Prós: comodidade para logo cedo ir ao aeroporto para proximo voo.
Excelente 10,0
Prós: Principalmente da proximidade do aeroporto para passar a noite até ao próximo voo.
Excelente 10,0
Prós: Hotel excelente, atendimento perfeito e pra ajudar deixamos o farol do carro ligado e na saída para o aeroporto na madrugada o carro não ligou, pedimos ajuda na recepção e prontamente o Adrian pegou o próprio carro e fez uma chupeta, graças a ele não atrasamos…. Ficaria mil vezes nesse hotel ❤️
Courtyard by Marriott Cancun Airport - Cancún
5ª posição
8,2
Excelente 8,2
2.686 avaliações
Detalhes
Avaliações
R$ 483

Limpeza
8,7
Conforto
8,7
Comodidades
7,6
Comida
8,5
Localização
8,5
Nota geral 8,2 Excelente
2.559 avaliações
Limpeza
8,7
Conforto
8,7
Comodidades
7,6
Comida
8,5
Localização
8,5
Limpeza
9,3
Conforto
10,0
Comodidades
9,0
Localização
8,0
Nota geral
9,0
Limpeza
7,6
Conforto
8,0
Comodidades
8,0
Localização
9,0
Nota geral
8,3
Limpeza
8,8
Conforto
8,8
Localização
8,7
Serviços
8,5
Pessoal
9,0
Limpeza
8,6
Conforto
8,6
Comodidades
8,0
Localização
9,3
Nota geral
6,0
Limpeza
8,3
Conforto
7,7
Comodidades
7,3
Comida
8,5
Localização
8,3
Limpeza
8,7
Conforto
8,6
Localização
8,4
Serviços
8,1
Pessoal
8,8
Limpeza
8,9
Conforto
8,8
Comodidades
7,6
Localização
8,3
Nota geral
7,4
Limpeza
8,3
Conforto
8,4
Comodidades
7,6
Localização
8,5
Nota geral
8,4
Limpeza
8,4
Conforto
8,3
Localização
8,4
Serviços
8,0
Pessoal
8,7

Excelente 10,0
Prós: huge resort with all the facilities imaginable. would have liked to stay there for longer to enjoy it all. loved the view over the lagoon from the room. the hotel is located well by the main road and it is super easy to take a local bus to travel to the malls or other locations on the strip.
Contras: everything was great!
Bom 7,0
Prós: Ok
Contras: Ok
Ruim 1,0
Prós: Staff is terrible. No customer service Beds are sooo old. Pillows are junk
Contras: Nothing
Excelente 9,0
Prós: The beach was very rocky. We couldn't enjoy the ocean as we wanted. But the sand is beautiful. Virgilio at the front desk and the bell boys were amazing with us. Very good customer service.
Contras: The beach. Very rocky. The pool in front of the beach was very dirty in the afternoons. In the other pool in the lagoon the pool was very clean all day.
Excelente 10,0
Prós: the beachfront location was amazing! staff were very friendly
Contras: nothing, we had a pretty short stay (only one night) and had no complaints!
Excelente 9,0
Prós: I loved the view, very clean , and the staff 🤗
Contras: very hard Bed No balcony for ocean view no microwave rooms outdated but still very clean
Ruim 3,9
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
Excelente 8,0
Great location and beautiful beach front. Having a room that we could walk out and be that close to the water was amazing and the ac worked great. Only negative was the bathtub was shedding paint and after a bath, was covered in paint...which was kind of weird. didn't ruin our trip though. beautiful hotel.
Regular 4,4
Very bad front desk people. Room had bad smell and very old.
Excelente 8,8
Property very nice a bit far from all the night life
Excelente 10,0
Great customer service that assisted us with everything that we needed.
Regular 4,0
Prós: breakfast was so goog, the 5-7 also
Contras: The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
Excelente 10,0
Excellent! Victor, who checked us in listened to our needs and placed us in the perfect room. He is superb at his job. Resort is clean and pools are nice and lots of effort by resort to maintain. Every one was polite and helpful to ensure you have a great trip. Breakfast is Fantastic. I will never forget the surprise from Carlos when he drew sand art of our trip. Simply touching and a wonderful send off of the wonderful customer service that Westin offer. If you are looking for a calm, restful retreat from our busy days then look at a stay at Westin, We will return!
Excelente 10,0
This is one of the best resorts I have stayed in. It was breathtakingly beautiful starting from their pools to the views.The staff were very friendly and professional and helpful at all times.For the price we have paid, it was absolutely worth it.The service was excellent and so was the hotel.
Excelente 8,8
Prós: We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Contras: IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
Ruim 3,7
Prós: Beachfront
Contras: No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
Excelente 10,0
Prós: love the view and the room decor
Regular 4,8
Prós: Staff of the hotel. The beach and the view
Contras: In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
Excelente 9,7
Prós: Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Contras: Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
Regular 5,7
Prós: Friendly staff
Contras: This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day before.
Bom 6,3
When we arrived the room floor was wet and wasn't very clean. Also the bathroom had cigarette smoke coming through the vent and we had to close the door the whole night so it didn't stink out the whole room.
Excelente 9,4
Prós: Beaches
Contras: Breakfast too expensive
Excelente 8,0
Prós: The Beach side view was breathtaking. Catered to my husbands gluten free diet. Staff was excellent at every turn!
Contras: Doing maintenance a few rooms away with very smelly glues and chemicals along with noise. Food selection for celiac and vegetarian diets is limited and boring.
Excelente 10,0
Prós: They upgraded us to an Ambassador suite. Best sleep of our entire vacation. Loved the beach and the pool. We reveled in the torrential thunder and lightning while enjoying our rack of lamb, pizza and martinis at the BBQ restaurant under the palapa. Service was great too. Nice view from both balconies in our room.
Excelente 8,0
Prós: very close to the airport one of the 1st stops from the airport
Contras: It is really far from the party zone, had to pay $20 taxi each trip from the hotel to the party zone.
Bom 6,2
Prós: The beach The buffet The public areas
Contras: Poor quality and cleanliness of room Construction across the hall which started at 9am and filled the hallway with dust.
Excelente 10,0
Prós: If you aren't into the party scene, this hotel is located well away from the main "strip" in Cancun. The food is excellent and the menus offer multiple healthy options. The hotel is also very environmentally friendly. Staff is the friendliest we've encountered. They all work very hard but still take the time to be pleasant.
Contras: A little inconsistent about which restaurants will be open on any given night
Excelente 8,8
Prós: I particularly appreciated the excellent English of the front desk staff.
Contras: Internet should be free.
Excelente 8,2
Prós: breakfast was worth the money. dinner was a bit pricey for Mexico, but good. Location was excellent.
Contras: receptionist was a bit slow. Wave was a bit rough to enjoy the warm water.
Regular 5,7
Prós: Cancun is beautiful and the resort is on a great stretch of beach. Pools, facilities, fitness center were very nice. The concierge was great and gave us a perfect restaurant recommendation off property. Bell staff was very good.
Contras: The food and drink service was awful!!! We were completely ignored at times and had orders for food and beverage completely forgotten. 8 of us sat one evening at the Mexican restaurant on campus for 30 min before we even were given menus, and when they finally delivered them, we were given 4 menus. We laughed as it was just so indicative of the 5 days. The fact that the place is really semi all inclusive seems very petty (some menu items and drinks are extra) Felt as if we were nickled and dimed for everything. First all inclusive we swore we'd not come back to. Very disappointing. Pretty place, hope you're not hungry or thirsty
Bom 7,1
Prós: I took my daughter to Cancun to celebrate her 18th birthday. We stayed at the Royal Beach Club with an ocean view room and balcony. We were given the requested upgrade free of charge. Extremely kind and helpful staff! Clean, simple rooms Comfy beds Gorgeous ocean view from our room. Right next to the hotel is some of the best snorkeling in the area. You can rent gear, or buy it from WalMart for the same price and go on your own. David, who waited on us down by the beach heard it was my daughter's birthday and surprised us on the beach with a cake! Quiet, away from tourist madness.
Contras: Nothing fun to do around the hotel after sunset. Charge for wifi (lobby it is free) Pool closed at 8p.m. No hot tub. No heated pool so no one swims after sunset. Brrrr! No free transportation provided by hotel. Breakfast buffet at Royal Beach Club was very expensive.
Excelente 8,0
Prós: Tudo muito limpo e organizado. Os cuidados com a covid e estavam ok.
Contras: Preço um pouco salgado pelo hotel. Ficamos apenas um dia, mas a comparar com outros o custo benefício não era bom. Não aceitam dinheiro, apenas cartão.
Excelente 8,0
Prós: Localização boa! Hotel confortável. Limpo. Grande. Quartos grandes.
Contras: Poderiam incluir o cafe-da-manha mesmo na taxa mais baixa, acho que não seria um absurdo de barato e o custo-beneficio iria aumentar bastante. O hotel e bom, mas nao e excepcional e o valor nao foi tao baixo, adicionar o cafe-da-manha nao seria nenhum absurdo.
Excelente 10,0
Prós: Da estrutura, da vista, dos recreadores em especial Ivano e Ana que são muito carismáticos! Amei as programações.
Contras: Apenas a água do chuveiro não é estável a temperatura
Excelente 9,0
Contras: Ar condicionado muito barulhento
Bom 7,0
Prós: O quarto era realmente grande. Os funcionários eram simpáticos e prestáveis.
Contras: Tinha pedido para enviarem um carro para transporte do aeroporto para o hotel (serviço pago). Responderam HORAS ANTES de eu chegar que não tinham visto o email a tempo e que por isso não era possível enviar carro. Não servem comida depois das 23h00, nem sequer nos quartos, devido à pandemia. Ninguém me conseguiu explicar a relação entre comida à noite e contágio de covid.
Excelente 10,0
Prós: Do atendimento, das instalações, da distância do aeroporto.
Contras: Absolutamente nada
Excelente 8,0
Prós: Os funcionários são gentis e atenciosos, os quartos são gdes embora precisem de uma repaginação. Mas a vista é linda.
Contras: O Hotel é enorme, os corredores que levam aos quartos parecem não ter fim e vc não vê uma câmera de segurança; isso é de se estranhar pois se algo acontecer, vc não tem como provar. Tudo que vc consome tem que pagar na hora e em cartão pois não aceitam dinheiro, isso é frustrante pois se vc não quer usar o cartão, não consegue consumir nem água na piscina. Os corredores ainda tem carpetes, péssimo para quem tem rinite, a TV não é smart e a gde maioria dos quartos com vista para o mar, a janela nem abre, fique atento. Fica longe do centrinho o de tudo acontece; vc precisa estar de carro ou Taxi, no ponto de ônibus vc derrete de tanto calos. Mas é um bom hotel.
Excelente 9,0
Prós: Vista linda, quarto espaçoso e confortável, melhor localização de praia pra ficar em Cancun.
The Westin Resort & Spa, Cancun - Cancún
6ª posição
8,2
Excelente 8,2
2.559 avaliações
Detalhes
Avaliações
R$ 1.156

Limpeza
8,8
Conforto
8,8
Localização
8,4
Serviços
8,8
Pessoal
8,4
Nota geral 8,4 Excelente
16 avaliações
Limpeza
8,8
Conforto
8,8
Localização
8,4
Serviços
8,8
Pessoal
8,4
Limpeza
9,2
Conforto
9,6
Localização
8,8
Serviços
9,2
Pessoal
9,6
Limpeza
7,5
Conforto
6,7
Localização
9,2
Serviços
8,3
Pessoal
7,5
Limpeza
9,2
Conforto
10,0
Localização
10,0
Serviços
9,2
Pessoal
8,3
Limpeza
8,8
Conforto
8,1
Localização
6,3
Serviços
8,1
Pessoal
7,5
Limpeza
8,3
Conforto
7,5
Localização
5,8
Serviços
7,5
Pessoal
6,7

Regular 4,2
Prós: Pool and beach access
Contras: I decided to upgrade my reservation to a room with apparently on the booking pictures ocean view, at least. But at the lobby he told me that there were a « kind of wrong picture »...! And I kind of waste my money for nothing. had a road view.. « kind of highway »... Noisy all night long! Also, when we finaly checked in, we went to the pool and they came over to ask to change the room as they made a mistake... So they would like to upgrade to appologize.. but NO they downgraded. Not sure it reveals the real potential of the hotel but it definetely didn’t worth it!
Excelente 9,2
Prós: Way south from mid/north hotel zone, quieter, smaller than the mega hotels. Nice! Close proximity of the pools (3), beach, bar/grill; a real plus! Great friendly staff!
Contras: Our room on the Blvd. side, while OK, was lacking a comfortable lounge chair in the jacuzzi room. We requested a microwave but "none was available." Night noise was somewhat problematic; next time we'll upgrade, though value of basic room is very good.
Club Regina Cancun - Cancún
7ª posição
8,4
Excelente 8,4
16 avaliações
Detalhes
Avaliações
R$ 1.050

Limpeza
7,7
Conforto
7,7
Comodidades
8,4
Comida
7,5
Localização
8,2
Nota geral 7,4 Bom
1.976 avaliações
Limpeza
7,7
Conforto
7,7
Comodidades
8,4
Comida
7,5
Localização
8,2
Limpeza
10,0
Conforto
10,0
Comodidades
8,0
Localização
10,0
Nota geral
8,0
Limpeza
6,5
Comodidades
6,5
Comida
6,5
Localização
6,5
Nota geral
6,5
Limpeza
7,8
Conforto
7,7
Localização
8,3
Serviços
7,2
Pessoal
7,6
Limpeza
8,1
Conforto
7,3
Comodidades
8,6
Comida
8,5
Localização
8,4
Limpeza
7,7
Conforto
7,6
Localização
8,2
Serviços
6,9
Pessoal
7,4
Limpeza
7,8
Conforto
7,8
Comodidades
10,0
Localização
8,2
Nota geral
10,0
Limpeza
7,6
Conforto
7,4
Localização
8,0
Serviços
6,7
Pessoal
7,1
Limpeza
7,5
Conforto
7,5
Localização
8,3
Serviços
6,7
Pessoal
7,4

Excelente 9,0
Prós: Support from service desk. Nice pool. Cleanliness. Great view.
Contras: The restauramt could propose something more than basic menu. But that point only as possibility not as 'must be' . Air conditioning could be better quality - now high sound level during work - that point to as an possibility not 'must be'.
Excelente 8,0
Prós: The view was amazing. Directly view to the ocean.
Contras: The bathroom was quite small. Toilet and tube in a very, very tiny room. Hardly can turn around. Pool area could need a make over. Wifi a bit lame.
Regular 5,0
Prós: Good location and great pool
Contras: They don’t have wifi in the rooms just in the main areas and those doesn’t properly work. Besides that is a good place
Excelente 10,0
Contras: See
Bom 7,0
Prós: beach view
Contras: no coffee machine in room, Door knobs needs to be upgraded. bad wifi
Bom 6,0
Prós: We only stay for 1 night. The staff was very polite and educated. There is nothing about to say, this was the most cheap front beach hotel with Garage.
Contras: 1 - the hotel needs a lot of renovations, starting from the rooms, WC's and the outside. 2 - I choose it because of the WiFi ( to set all the travel material), and the wifi was so poor. We don't have any connection on our room and outside there was not so much locations. 3 - The front beach as you can see on the pic is not so "good", there are a lot of rocks and to find a safe swimming spot you need to walk few meters to another location.
Ruim 1,0
Prós: The pool front to the ocean and that’s it, everything else is horrible. The apartment, the restaurant, the amenities nothings works well or doesn’t work.
Contras: The mission of this hotel is to ruin your vacation, stress you out and treat you badly, that's what I noticed from everyone who attends you there and doesn't make a point of helping you in anything, not being kind or doing something that adds to you. About the room or apartment I didn't like, it's much inferior to what you might think, everything is very old and doesn't work well, the shower, refrigerator and the air conditioning. On the last day I had to receive a visitor who would come pick us up with a car because I had heavy suitcases, and once again they were thick and unyielding where they didn't let the person in the car, even said for another person going in the hotel one of the guests would have to leave for outside the hotel (WHAT????) THIS WAS RIDICULOUS . and another security said that it was only necessary to ask at the reception for they registered a visitor for couple minutes and at the reception they said: they do not do this. So each one has different deals and gives incorrect information, right on the way out despite all the stress I needed to leave my heavy suitcase there and as expected there is no courtesy on their part, I had to pay 200 pesos for that per day* if I want to do that that’s was the end of the end for me never go back and neither recommend anyone nor visit this hotel.
Excelente 9,2
Even the hotel is a bit old but its clean and have a big comfortable bed. Ac working good. There is small refrigerator and microwave. Oxxo (mini mart) is just 3 minutes walking distance. They dont have hair dryer so bring your own if you need it. The only thing is they dont give water, so make sure to buy yours before check-in if you arrive late and lazy to go out after check in.
Excelente 9,1
Contras: If they had early check in, it would be perfect! Also restaurant says the credit card machine is always broken. So...it is cash only.
Regular 5,4
Prós: Facility and grounds area, beach access from pool area just like every other hotel, clean room with a beautiful balcony overlooking the beach and pool area of the hotel
Contras: Extremely rude girl at check in (Natalia) Our reservation was for a King Size, Non smoking When we got up to our room my wife and I were put into a double bed lockout with another couple who shared balconies with us whose room was a King bed obviously. We called the front desk three times until someone decided to finally pick up the phone only to be placed on hold for 20 minutes so we headed down to see the receptionist personally and asked her to see if she has a King bed available and the answer was no. Reason was, that we booked through a third party rather than with the hotel directly and also there was no availability for the room type. I then asked if we could have 2 shampoo bottles and she refused, claiming that what's in the room is all you get until the next day when the keepers reload you as they re-do your room. Total joke... In the morning my wife went down to check out and to also complain about the poor service and evidently, the two guys (Carlos and Fransisco) who were working the morning shift weren't surprised as they were already aware of their coworkers poor customer service, they checked their availability and showed plenty of King rooms available and sincerely apologized on her behalf. We then went on to have breakfast at their restaurant / bar out by the pool area, breakfast looked so delicious and the view was simply beautiful until they brought out my wife's molded bagel. This was by far the worst stay at any hotel we've ever visited. Thanks for ruining our day and morning.
Excelente 9,7
Prós: The beach and pool access were great. Staff very helpful. Rooms were nicer than expected. Balcony with a great view.
Contras: It's a little far from the rest of the hotels. The water pressure in the shower wasn't great.
Bom 7,4
Prós: Good, cheap hotel on the beach along the main strip. Seems to be a hotel mixed in with condos.
Contras: The restaurant/bar left something to be desired. They didn't have half of what was on the menu at any given time and forgot our orders a couple times. The air conditioner didn't work, and another person staying there at the time said their toilet wasn't working.
Bom 7,0
Contras: A vista do mar é incrível
Bom 7,0
Prós: O quarto é espaçoso e a piscina é muito boa.
Contras: Chegamos a noite e rodamos mais de 1 hora para encontrar o hotel, pq procuravanos por BSEA é o hotel se chama Cancun Plaza. Não tem placas nem letreiro luminoso, muito difícil. A descarga do vaso sanitário é fraquíssima. As funcionárias da recepção não são nada simpáticas
Excelente 8,0
Prós: A vista é maravilhosa. Piscina boa, praia nos fundos. Cama confortável, o quarto que fiquei era ótimo comparado com o visual do prédio na parte externa.
Contras: O hotel por fora parece bem acabado. Antigo... A recepção é meio ruim de acessar, é o mesmo portão dos carros.
Excelente 9,0
Prós: As camas muito confortável
Contras: As tomadas estavam todas com problemas, e o wi fi não funciona muito bem
Excelente 8,0
Prós: Piscina e limpeza do quarto, atendimento excelente dos colaboradores do hotel
Contras: O atendimento do restaurante não é muito bom, somente por um colaborador, os demais são muito atenciosos. O wi fi não funciona no quarto e em algumas aérea livres foi o que deixou a desejar.
Excelente 8,0
Prós: Instalações antigas, mas bem conservadas. Nosso apartamento tinha uma varanda ótima com vista pro mar. A praia em frente ao hotel é linda.
Contras: O restaurante da piscina poderia melhorar o serviço em termos de cortesia dos atendentes e variedades no cardápio.
Bsea Cancun Plaza Hotel - Cancún
8ª posição
7,4
Bom 7,4
1.976 avaliações
Detalhes
Avaliações
R$ 657

Limpeza
7,4
Conforto
7,4
Localização
6,9
Nota geral
5,0
Serviços
7,0
Nota geral 7,3 Bom
284 avaliações
Limpeza
7,4
Conforto
7,4
Localização
6,9
Nota geral
5,0
Serviços
7,0
Limpeza
7,4
Conforto
7,2
Localização
6,7
Serviços
7,1
Pessoal
8,0
Limpeza
7,3
Conforto
7,5
Localização
7,0
Serviços
6,9
Pessoal
8,3
Limpeza
7,2
Conforto
7,2
Localização
6,5
Serviços
6,9
Pessoal
7,9
Limpeza
7,5
Conforto
7,5
Localização
7,0
Nota geral
5,0
Serviços
7,1
Limpeza
7,6
Conforto
7,8
Localização
7,5
Serviços
7,6
Pessoal
8,5

Ruim 2,0
Prós: The breakfast was not included and never ready.
Excelente 10,0
Prós: It suited my expectations according to the cost. The courtyard was beautiful. Don't expect a 5-star experience, but enjoy it for what it is. The concierge advised me to use Uber, which saved me money. The owner, an older gentleman, spoke English. This was useful because I spoke no Spanish.
Contras: I thought breakfast was included but he never offered it. Only coffee was offered to me.
Excelente 10,0
Prós: No breakfast ( COVID-19)
Contras: Everything was ok
Regular 5,0
Prós: the pool
Contras: they charged me more than the booking price, i payed for a triple room with two beds, i have one bed and a baby crib. wifi doesnt work at all, have to use my own data.
Excelente 9,0
Prós: The owner will take care of U, need food -he will deliver, he even offer me his car to do my errands!!!!
Contras: Its a transit hotel, dont expect luxury . Its safe , don't be scared
Excelente 8,0
Prós: All good. Hare Krishna
Excelente 8,0
Prós: The mansion was beautiful and a great price. The staff were really friendly and accommodating.
Contras: Just a tiny bit unclean and a couple of bugs but that is to be expected considering the location is situated next to a few trees.
Regular 4,0
Prós: No breakfast was available.
Contras: They couldn’t find my reservation they asked that I pay afán when I arrive the room was dirty and smelled like pee. The tv didn’t work. No breakfast was available and the receptionist would say the supervisor is not available I know nothing.
Excelente 9,0
Prós: Bom👏
Regular 5,0
Prós: Limpeza, ar condicionado.
Contras: Quarto sem tv e com internet muito ruim.
Ruim 1,0
Prós: O lado de fora muito bonito
Contras: Eu reservei um quarto com ar, varanda, banheiro e cheguei não tinha mais nenhum, me colocaram em um quarto velho sem ar, banheiro velho, parece que não era usado a anos, pra tomar banho não saia água direito e da pia uma água marrom. Tive que pedir para o rapaz fazer algo pois estava muito calor e ele me colocou em um quarto c ar, que acredito que era de algum funcionário. Me cobraram um valor que não era do site, e eu fiquei nem meia diária. Não volto
Regular 5,8
Contras: Informamos que sairíamos as 5:00 da manhã para o aeroporto e o recepcionista informou que abriria o portão nesse horário. Entretanto, as 5:15 o portão continuava trancado e não havia ninguém disponível e nenhum canal de comunicação. Chamamos, batemos palmas, gritamos, buzinamos, e nada. A sorte foi que um hóspede se compadeceu e nos deu um número de celular. Ligamos é só então o Sr. apareceu. Conseguimos sair depois de uns 20 min. Lá nao volto mais.
Ruim 1,0
Prós: péssima localização, esqueceram a uma das reservas, não ajudaram com informações necessárias. Nada mais a declarar.
Contras: péssima localização, esqueceram a uma das reservas, não ajudaram com informações necessárias.Nada mais a declarar.
Regular 5,4
Prós: Gostei do banho
Contras: Não gostei da localização e do conforto.
Mansion Giahn Bed & Breakfast - Cancún
9ª posição
7,3
Bom 7,3
284 avaliações
Detalhes
Avaliações
R$ 141

Nota geral 0,0 Ruim
0 avaliações

Yurinn - Cancún
10ª posição
0,0
Ruim 0,0
0 avaliações
Detalhes
Avaliações
R$ 410

Nota geral 0,0 Ruim
0 avaliações

Hostal Ecoplaneta - Cancún
11ª posição
0,0
Ruim 0,0
0 avaliações
Detalhes
Avaliações
R$ 219

Nota geral 0,0 Ruim
0 avaliações

Residencia Los Encantos - Cancún
12ª posição
0,0
Ruim 0,0
0 avaliações
Detalhes
Avaliações
R$ 180

Limpeza
7,7
Conforto
7,6
Comodidades
6,0
Comida
3,0
Localização
8,1
Nota geral 7,0 Bom
755 avaliações
Limpeza
7,7
Conforto
7,6
Comodidades
6,0
Comida
3,0
Localização
8,1
Limpeza
2,0
Conforto
2,0
Comodidades
2,0
Localização
2,0
Nota geral
2,0
Limpeza
3,0
Comodidades
3,0
Comida
3,0
Localização
6,5
Nota geral
3,0
Limpeza
8,0
Conforto
7,6
Localização
7,9
Serviços
7,2
Pessoal
8,1
Limpeza
8,0
Conforto
8,0
Comodidades
8,0
Localização
8,0
Nota geral
8,0
Limpeza
7,4
Conforto
7,2
Comodidades
6,5
Localização
6,9
Nota geral
6,5
Limpeza
7,7
Conforto
7,7
Localização
8,2
Serviços
7,1
Pessoal
8,1
Limpeza
7,6
Conforto
7,3
Comodidades
2,0
Localização
7,7
Nota geral
2,0
Limpeza
7,6
Conforto
7,6
Comodidades
8,0
Localização
8,5
Serviços
7,4
Limpeza
7,5
Conforto
7,2
Localização
7,9
Serviços
6,8
Pessoal
7,3

Excelente 10,0
Prós: The room , the pool and the gulf water
Contras: The food
Excelente 10,0
Prós: The staff and food at palm terrace was amazing speedy service and smiling faces .
Contras: That there’s no shuttle from airport
Excelente 9,6
Prós: The servers at restaurant and on the beach were super pleased.
Contras: The front desk called once a day in days in a row. Both days I was in a meeting.
Ruim 1,0
Prós: I liked the view we had .... and the friendly staff
Contras: I did not have access to the pool or the beach when I returned from the tours it does not have a TV there is no hot water there is nothing to do
Regular 5,0
Prós: Nice and clean pool. Friendly and helpful staff. Clean and spacious room.
Contras: The hotel recently opened after closing for quarantine. When booking there is no relevant information about what works there now. Of all the restaurants listed in the description, only one worked. The pool bar did not work. This is a minus. But the staff compensated for this by the fact that the waiter constantly went and delivered everything in order, in this regard the staff was wonderful. In addition, the SUSHI Bar, which is described as a stylish sushi bar, did not work. Also in the description is written GOOD COFFEE. There was only Americano, no cappuccino, no latte. It’s good that milk could be added to coffee. Also for sweets from all positions there were a maximum of 3-4. If earlier all this at the hotel was 4 *, now it has become no more than 3 *. But this is most likely a complaint to the hotel management.
Excelente 10,0
Prós: Property has nice pool and it’s own beach. Got a nice room facing the pool and the sea. Decent restaurant, open till 10 pm. Convenience store right across the road. You can take a city bus to Hotel Zone for only 12 pesos (60 cents US). 15 minute ride
Contras: Pool only open till 5 pm.
Ruim 2,0
Prós: The worse Hotel I’ve ever stood at. The Best western is 10 times better!
Contras: Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.
Bom 7,1
Prós: The extras to the room. They gave a bottle of champagne in room, cake and snacks delivered to room in evening at no extra charge. Greeted us with a cold beverage at checkin. The main resteraunt is nice, good food and prices and great service. the breakfast buffet is great, many choices.
Contras: Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we found the details were all wrong. they had not booked a taxi they booked a different tour, different time of day and all wrong details and werent really helpful to fix it. we ended up making calls on our own phones and barely got a taxi on time after a lot of panic.
Ruim 3,5
the place is crappy
Bom 6,2
Prós: The staff were all very friendly and accommodating. The beach, of course and the food was good as well.
Contras: I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expect you to leave it with the signed bill. I don't mind filling them out and giving them to the front desk at checkout, but leaving with my server that I will probably have again during my stay seems odd. Also, couldn't they just throw out the bad reviews when they pick up the check? Overall, nice people and a way to stay on the beach on a budget, but I doubt we'll return.
Ruim 2,8
Prós: Service in the reception is so slow.
Excelente 10,0
Prós: Excellent resort. Good ocean view
Bom 6,2
Prós: The overall experience was good. The guy at the reception gave us good recommendations for local restaurants. The whole personal was very polite. The room was clean and we had an awesome viiew of the beach.
Contras: The hotel looks rundown and a bit tacky. They were painting the hallways when we got there. The shower in our bathroom was missing a door. The ac wasn't cooling enough and the room next to ours was gutted.
Excelente 8,0
Prós: My boyfriend and I really appreciated the cleanliness of the hotel and the ocean view our room had. Bed was huge and comfortable. Most of the staff was extremely courteous and generous. Beach and pool area was really well taken care of and definitely where you will be spending most of your day. My absolute favorite part was lounging on the not too crowded beach in a cabana with an on the house piña colada.Food is pretty good too.
Contras: The location is alright..a little far from anything going on but busses are only 1$ to get there and they stop right in front of the hotel every 3-5 minutes. The hotel itself, while some parts are updated is a little disappointing compared to the pictures, but since it is clean and beachside and the beds are comfy you kind of forget the rest. The one thing that stuck out to me I didn't like was upon check in I felt like I was trying to be sucked in to paying more, since i prepaid online. You just have to be firm "no I paid for two nights already. No I did not add the breakfast option. No I did not want an extra bed there's just two of us" but if you're firm and know what you ordered you'll be fine. That was just ONE staff member out of everyone though, everyone else was really courteous and kind. Overall I got what I paid for a beachside hotel with soft sand and a relaxing pool.
Excelente 10,0
Prós: Amazing
Contras: The view
Excelente 10,0
Prós: Excellent hotel of this class...looks like a newer property and it is kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in Cancun I have experienced. Fresh fruit (strawberries, blueberries, oranges, apples, and bananas) in addition to all the other hot and cold items. This stay was during several events in town and they handled groups well. Parking is adequate with some overflow in the back, lower lot. I was upgraded to a suite which was very nice and spacious with microwave and refer. I'll be back to this place and highly recommend to others when in the area. Thanks a lot for the lovely time
Bom 6,8
Prós: The pool and the closeness to the beach. Compared to other all inclusive hotels in the area, Bel Air had good food.
Contras: The rooms were outdated. The A/C is not adequate so you room will be humid.
Ruim 2,0
Prós: Nothing!!!
Contras: It was really annoying that they gave me a room that was just painted. I stained the clothes I was wearing when I sat on the jacuzzi. When I was on the pool I ordered a couple of beers that's it.. At the end they were charging me for several meals worth like $100... I complained about it and the member staff confirmed that I ordered that amount of food... After all I ask them to show me videos of it. Of course there weren't any so they just ask me to pay for what I really consumed. I do not recommend this hotel at all!
Bom 6,5
Prós: The staff was great besides while dining for breakfast.
Contras: The air broke in our room and it took over 6 times for them to finally move us to another room..
Excelente 10,0
Prós: They made us feel really special
Bom 6,0
Prós: Da piscina... excelente perto do resto.
Contras: O café da manhã continental era melhor não ter. Horrível... modelo novo pra mim...
Regular 5,0
Prós: Localização é muito boa e a vista do quarto também é linda
Contras: Estrutura deixou a desejar, tudo muito velho, em especial os elevadores, no lixeiro do quarto tinha o lixo do antigo hóspede, com areia no quarto
Excelente 9,0
Prós: Quando chegamos fomos atendidos pela sra Claudia, que falava muito bem português, que junto com suas colegas nos trocou para um quarto com vista para o mar excelente. O serviço de bebidas, quando se esperava o garçom era um pouco demorado, mas quando se ia até o bar, lá era bem rápido, aplica-se também ao bar da piscina, mas como era na própria piscina, não havia problema, e um ponto ótimo isso na minha opinião, ter um bar na piscina!. Estação de Ônibus próxima que liga o hotel à toda a Zona Hoteleira e centro de Cancun. o pessoal da portaria, que consegue transporte (táxi etc) a um preço justo. No geral, o custo benefício é bom, pois para um resort em cancun, o preço cobre os poucos defeitos.
Contras: Houve problemas com o chuveiro, não havia água quente, mas todas as vezes que chamamos, fomos atendidos rápido, mas aconteceram mais de 3 vezes. O All inclusive tem horários e é sempre a la carte, só no café da manhã que é buffet mas as bebidas são a la carte, ai demora um pouco também para ser atendido, mas depois do pedido a comida vem rápido. O hotel é um pouco longe do "centro da zona hoteleira" mas passa ônibus com frequencia próximo ao hotel, não foi problema para nós. O "mar do hotel" é um pouco agitado, mas bem bonito.
Ruim 2,0
Prós: Alguns funcionários são simpáticos
Contras: Desapareceu 100 dólares da minha carteira que estava no quarto.
Bom 7,5
Prós: Cama confortável
Bel Air Collection Resort & Spa Cancun - Cancún
13ª posição
7,0
Bom 7,0
755 avaliações
Detalhes
Avaliações
R$ 3.457

Limpeza
6,0
Conforto
8,0
Comodidades
6,0
Localização
4,0
Nota geral
8,0
Nota geral 6,5 Bom
1 avaliações
Limpeza
6,0
Conforto
8,0
Comodidades
6,0
Localização
4,0
Nota geral
8,0
Limpeza
6,0
Conforto
8,0
Comodidades
6,0
Localização
4,0
Nota geral
8,0

Bom 6,5
Prós: The rooms at Sensaciones are big and have stripper poles, 2 beds, plenty of shower space (no curtains in shower though, found this in some Cancun hotels as well). The location is almost equidistant to Cancun centre (25-30 mins) and playa del Carmen (45 mins to an hour). Staff is accommodating and the motel felt relatively safe.
Sensaciones Motel Boutique - Adults Only - Cancún
14ª posição
6,5
Bom 6,5
1 avaliações
Detalhes
Avaliações
R$ 231

Limpeza
6,8
Conforto
6,5
Comodidades
5,7
Localização
7,0
Nota geral
6,0
Nota geral 5,9 Regular
3.228 avaliações
Limpeza
6,8
Conforto
6,5
Comodidades
5,7
Localização
7,0
Nota geral
6,0
Limpeza
6,0
Conforto
6,0
Comodidades
6,0
Localização
6,0
Nota geral
6,0
Limpeza
6,8
Conforto
6,3
Comodidades
6,0
Localização
8,2
Nota geral
5,8
Limpeza
6,7
Conforto
6,4
Localização
7,2
Serviços
5,7
Pessoal
6,3
Limpeza
6,5
Conforto
5,5
Comodidades
5,0
Localização
6,0
Nota geral
5,0
Limpeza
6,8
Conforto
6,6
Comodidades
6,2
Localização
7,1
Nota geral
7,1
Limpeza
6,8
Conforto
6,5
Localização
7,0
Serviços
5,8
Pessoal
6,3
Limpeza
7,0
Conforto
6,6
Localização
7,1
Serviços
5,9
Pessoal
6,1
Limpeza
6,9
Conforto
6,6
Comodidades
5,0
Localização
6,8
Nota geral
5,7
Limpeza
6,8
Conforto
6,7
Localização
7,3
Serviços
5,8
Pessoal
6,2

Ruim 2,0
Prós: It is close to the airport. The bed was ok as were sheets.
Contras: No transfer after 9pm and only airport pick up not return transfer. Dirty exterior and half cleaned interior. 1 towel given so floor got wet and was dangerous as I slipped on the bathroom floor after shower. No WiFi ( said it’s because of hurricane) but the card machine worked ! How convenient that was ! The welcome was terrible and as I was delayed getting there was a right mission. Don’t bother ever staying here just pay a little more and make sure you have transfer included. The guy on the front desk was nice and doing his best but I won’t be using comfort inn again although I don’t think this building will be around much longer. Ohh and I could hear the people in the halls and next room all night.
Ruim 1,0
Prós: I did not like anything
Contras: The hotel is completely closed for remodeling and I never received any notice about it, so I had no place to sleep and they were not responsible for a relocation
Ruim 3,0
Prós: Good and clean room worth the small price tag. Just as much as you need to stay the night.
Contras: Due to COVID breakfast was a simple sandwich in a box lunch. No vending machines or places nearby. Hotel Wi-Fi and cable were down with no compensation. We picked this hotel because of the shuttle service and it was not available after 8 pm.
Ruim 3,0
Prós: The location and the rooms were ok
Contras: There was no internet and no choice to have dinner
Ruim 1,0
Prós: Nothing. Horrid experience. They falsely adverted on booking.com. they say free shuttle to the airport when in fact it costs 400 as a base rate and chart more per number of suitcases. There is NO wifi.
Contras: The staff were extremely rude. I like nothing about this hotel. They falsely adverted on booking.com. they say free shuttle to the airport when in fact it costs 400 as a base rate and chart more per number of suitcases. There is NO wifi. No food. Staff are rude. When voicing my upset about the taxi the staff said leave then go else where and wanted to call the police. Picked up the phone to call the police. No water pressure or hot water. The water literally dropped out and I could not shower. This by far was my worst hotel experience every.
Excelente 8,0
Prós: Gabriel at the front desk is great. Very helpful. Even though hotel is very simple, the price matches it. So no reason to complain really. Value for money. Very clean rooms.
Contras: Location has very few nearby dining options.
Ruim 2,0
Contras: No wifi, no tv
Regular 4,0
Prós: Not Wi-Fi and no tv..he hotel should have told me in advance for the inconvenience that happened to them so I could easily book another hotel.But nopn
Bom 7,2
Got this location because I needed a quick stay close to the airport. I assumed the transfer would be just like in other places where they run certain times of the day. No, you gotta call or schedule ahead of time. We waited for 40 minutes, no problem. When I arrived, it was told there was no Wi-Fi and that I’d have to pay extra for having more than ONE suitcase. I called him out on his bs and didn’t pay extra for anything. There’s nothing nearby that has Wi-Fi. I figured it out on my own that there’s a sweet coffee shop nearby that does. I would NOT recommend this place again. Breakfast was a bologna and cheese sandwich and watermelon. Nothing else was offered.
Ruim 2,0
Prós: Nada
Contras: Todo
Excelente 8,0
After a long day of traveling all anyone really wants is a shower and a clean, easy place to crash. This spot is that. They have shuttles to take you into the cities you want and a variety of different locations (they brought me right to my hotel and a different guest to their resort) for cheaper than you can get at the airport. They're friendly, accomodating and if your flight lands late like mine did, they are still open and can check you in. Basic, simple, clean, it's a good spot to land.
Ruim 3,1
Prós: Location was convenient
Contras: Staff was extremely rude and not willing to help with anything. Room was dirty
Excelente 10,0
Prós: We only spent the night because our flight was so early in the morning. It was conveniently located close to the airport. The hotel was clean and the staff was kind and helpful.
Contras: The parking garage was difficult to navigate even in a little sedan.
Ruim 3,1
Prós: Great dinner!
Contras: Rooftop bar and Jacuzzis were not open for the season
Excelente 10,0
Prós: We arrived very late and we liked that it was very close to the airport, updated and clean rooms, super nice staff, parking on site.
Excelente 10,0
Prós: The price was great and the staff was awesome. Didn't have any issues their just a couple of things that I wish they fixed.
Contras: Well the wifi doesn't work in the rooms only in the lobby and on the roof. They are working with that issue is what I was told. And one major problem is that It's really close to the airport meaning it's really far from everything, so prepare to spend some extra cash on transportation usually a taxi will charge you 200 and more ( pesos of course) recommended uber just be careful because they don't like each other.
Excelente 10,0
Prós: Rooms were clean and comfortable. Staff was friendly. Close to the airport. For the price you pay, you can't expect much more. Served a continental breakfast on the mornings and had a very affordable restaurant upstairs at night.
Ruim 2,0
Prós: The wifi does not work. Travelers likely book a room here and expect wifi for airport check in etc. I asked several times and finally the morning clerk told me the wifi doesn't work at all.
Contras: No wifi and airport shuttle is only FROM the airport. It's isolated and no where to eat around there so you're stuck.
Bom 7,4
Prós: Pretty close to the airport. Included simple breakfast buffet.
Contras: Showerhead needs work. Comfort Inn says Cancun won't let them shuttle people TO the airport, only pick up there. Shuttle pick-up from the airport took more than 30 minutes.
Regular 5,1
Prós: Hotel is clean quiet close to airport as well as close to where I had meetings. So good location
Contras: Hotel does not provide tea kettle even in request. Only coffee is available did not get the logic. Staff did not do anything on the request manager did not show up for 7 nights I was there. Airport pic up was promised but was not provided. I asked for a drop off to airport in place of missed pickup. Was told only manager can take a call which never happened. Restraunt very basic
Ruim 3,1
Prós: Nothing, maybe the staff, a bit.
Contras: The hotel is located 3 minutes from the airport, yet their taxis charge half the price it would take to get from Playa del Carmen (a 45 min drive). They say they have shuttles, apparently it's only for travelers arriving at Cancun, the shuttle doesn't take you to the airport. The rooms are basic, the walls are thin, I felt and heard anything that happened even across the hall. The breakfast was bread, butter and jam. Nothing was continental about this. The hotel is overpriced for what it's offering in comparison to Mexico. In any other country it would have been understood, but for Mexico standard there is no value for money. Would never ever go back
Bom 7,1
Prós: Good starting point. They pick you up from airport.
Contras: Breakfast is ok...
Bom 6,5
Prós: Overall clean with good internet and decent breakfast.
Contras: The supposed policy that they can only pick-up guests at the airport seems like nonsense given that they pick up guests in the departures area of the airport. Instead we have to pay $15 for a 5-minute ride and in my case to follow the shuttle to the airport.
Bom 7,1
Prós: Location close to airport
Contras: The hotel advertises free shuttle but 'forgets' to mention that its only one way. We won't be back.
Bom 6,5
Prós: The rooms here are spacious and comfortable. Shower was nice and big which is a plus. Restaurant was also convenient, but over priced for the quality.
Contras: The pillows are not very nice and the air conditioner made a lot of noise each time the compressor shut off.
Bom 6,2
Prós: Breakfast was pretty good, convenient to airport.
Contras: We were put in room 319 right near the elevator so we got to listen to that all night. Definitely request not to have the room behind the elevator. Also, the shuttle indicates that you can get it to and from, but apparently you can only get it to the hotel ( who knows why). You have to catch a taxi and pay an unbelievable $15 dollars for a 5 minute ride. It's a racket. It was very misleading indicating that there is a shuttle when it will only take you one way. Not cool.
Regular 4,0
Prós: It was close to the airport.
Contras: This hotel was booked because I was looking for a hotel close to the airport with airport transfers. We had a 7 AM flight out of the airport so we wanted to be close with transfers. When we got to the hotel we were told that they could only transfer passengers from the airport to the hotel, but they were not allowed to transfer people from the hotel to the airport. Our only choice was to pay extra for a taxi from the hotel to the airport. I feel we should be reimbursed for this false advertising for the cost of the transfer. We paid 250 Mexican pesos to get to the airport. I would appreciate a response regarding this false representation.
Bom 7,7
Prós: Close to airport and very convenient for an early morning flight
Contras: Nothing to do nearby.
Excelente 8,0
Prós: We should leave at 5 o'clock in the morning and coffee was provided at lobby area. Also breakfast box was provided to take with.
Contras: We requested a wake-up call early in the morning but they forgot it
Ruim 3,7
Prós: Nothing
Contras: During our entire stay there was no hot water. The room was hot and stuffy, and the air conditioner rattled such that you couldn't sleep and leave it enabled. They gave no discount for being unable to shower. Directions to the location don't indicate that you're making a turn down a one way street that has no entrance to the hotel. This causes you to make a 5 kilometer loop and pray you recognize the unlabeled entrance to the hotel. Leaving the hotel requires a u-turn route through a very annoyed guard at the port checkpoint to access the main road again.
Excelente 8,2
Prós: Hotel was clean, looks like it was recently built or updated. The room was clean and comfortable. The parking garage is very compact. Be careful - I had to do a 5 point turn to get my compact rental car out of there :-\
Excelente 9,0
Prós: the proximity to the airport and the informative and attentive staff. It is not in a beautiful area but well maintained with large strong shower. Free and fast internet. We spent a week at a Resort in Cancun and one night here that help save $400 in airfare by staying the extra day. Aside from the view and size we were just as comfortable here as we were at the resort. Great job!
Contras: A/C too loud and no mini refrigerator
Ruim 1,0
Prós: Da limpeza do quarto e da localização perto do aeroporto
Contras: atendimento e equipamentos: tv, internet e elevador não estavam funcionando
Ruim 1,0
Prós: Nada
Contras: Não tinha Wi-fi no hotel, TV, frigobar, restaurante fechado, nem água pra vender, cafe da manhã um pão de forma com queijo gelado, cafe preto e melancia picada servida num isopor. simplesmente terrível a experiencia. Informaram que estavam sem wi-fi e tv somente n chegada ao hotel, eles tem a reserva e contato dos hospedes, poderiam ter enviado com antecedencia a mensagem avisando que dava tempo de cancelar e buscar outro. Pior experiencia que já passei ficando hospedado em hoteis. Imagina estar fora do país sem acesso a internet, gastei muito com chip internacional para compensar.
Ruim 1,0
Prós: Não gostei de nada, experiência péssima
Contras: A TV do quarto foi retirada, não tinha Wi-Fi, quarto sujo, elevador sem luz, sem condições. Parece que hotel está falido
Regular 5,0
Prós: Hotel barato e perto do Aeroporto, mas nunca mais ficarei hospedada lá, muito ruim.
Contras: Só achei bom ter garagem gratis.
Regular 5,0
Prós: Gostei da limpeza, próximo aeroporto, segurança, lanche em lugares próximo.
Contras: Não tem Internet, TV, frigobar
Ruim 1,0
Prós: Nada!
Contras: Não havia Wi-Fi internet e nem Tv a cabo, o café da manhã se é que chamar uma água suja seja café da manhã! O chuveiro era qualquer coisa e o ar condicionado um motor de turbina de avião!
Ruim 3,0
Contras: Nao tinha wifi nem tv funcionando. Pessimo lanche da manha e nao permitem uber ir buscar os hospedes. Nao indico. Pessimo atendimento.
Comfort Inn Cancun Aeropuerto - Cancún
15ª posição
5,9
Regular 5,9
3.228 avaliações
Detalhes
Avaliações
R$ 264

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