Avaliações de hóspedes
Avaliação geral
7,2
Bom
Baseado em 104 avaliações
Geral
7,3
Embarque
7,1
Conforto
7,6
Tripulação
8,0
Entretenimento
6,3
Comida
6,9
Pular para o conteúdo principal
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
4,0
Delay
Contras: Flight was delayed by seeming incompetence by ground crew in dealing with removal of bag from airplane
avaliação de
-
2,0
Prós: I understand and appreciate not being able to land in Florence due to conditions and safety, and they were able to give us the closest Pisa airport.
Contras: They kind of left us stranded in PiSA. Promised bus that didnt happen. We had to pay out of pocket 12euros each to Florence bus station, then pay another 6euros from bus station to florence airport. PAIN! Did not get to our AirBNB at tuscany until 21:30 instead of 14:00! Would be niced to get reim for all 8 members in our party!
avaliação de
-
6,6
The boarding process was like a Third World country
Contras: The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous.
avaliação de
-
7,0
The crew was excellent.
Prós: I thought the crew were extremely helpful and friendly and made for a pleasant flight.
Contras: The coffee was just "okay".
avaliação de
-
9,2
Great crew/staff
Prós: The flight attendants were excellent. They could not have been MORE pleasant. Really great staff, loved them. Even the captain or pilot was great, made announcements to keep us up to date on the arrival and explained everything clearly.
Contras: There was no entertainment and the food was okay. It wasn't bad or anything, just okay.
avaliação de
-
10,0
Good flight
Prós: Friendly flight crew. Loved arriving in the city instead of Gatwick.
Contras: No complaints.
avaliação de
-
10,0
Prós: Flight attendants were awesome!
avaliação de
-
2,6
Treated like cattle
Contras: Flight was being delayed every half hour. Finally after 4 hours we took off. Flight was due for take off at 16:20 but finally departed at 20:30. Food coupons were good for a sandwich and a drink. Will switch airlines in future as we make frequent trips to London.
avaliação de
-
3,6
Late and Disorganized
Prós: Nothing
Contras: They refused to hang my wedding dress, because I was not flying business class, so I had to shove it in the overhead. The were half hour late boarding. my "hot" meal was cold. They did not load my luggage on to the plane. I checked my bags two and a half hours before the flight time to go from Santorini Greece to Glasgow Scotland. Apparently it in three hours, since the plane was a half hour late boarding, they could not manage to load my luggage before take off.
avaliação de
-
2,6
Landed 25 min late almost missed flight to Scotland
Prós: nothing
Contras: They were 25 min late landing. Even though we were taking the same plan from London City to Glasgow, we had to get off and go through customs and reboard, all in 5 min. They knew we had to do that and they almost took off without us and a few others in the same position. Then the stewardesses acted like we caused them to take off late to Glasgow....really rude.
avaliação de
-
3,6
Contras: Delayed by over an hour.
avaliação de
-
3,3
bullsh}% additional charge
Contras: The ticketing agent insisted i pay an extra 75 euro to gate check my guitar. A guitar qualifies as a small musical instrument and is regulated ok as a cabin item. I did not have time to argue. British airways is going to get an earful when I get home. I am furious at the moment.
avaliação de
-
9,2
Great crew/staff
Prós: The flight attendants were excellent. They could not have been MORE pleasant. Really great staff, loved them. Even the captain or pilot was great, made announcements to keep us up to date on the arrival and explained everything clearly.
Contras: There was no entertainment and the food was okay. It wasn't bad or anything, just okay.
avaliação de
-
10,0
Good flight
Prós: Friendly flight crew. Loved arriving in the city instead of Gatwick.
Contras: No complaints.
avaliação de
-
10,0
Prós: Flight attendants were awesome!
avaliação de
-
6,6
The boarding process was like a Third World country
Contras: The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous.
avaliação de
-
7,0
The crew was excellent.
Prós: I thought the crew were extremely helpful and friendly and made for a pleasant flight.
Contras: The coffee was just "okay".
avaliação de
-
4,0
Delay
Contras: Flight was delayed by seeming incompetence by ground crew in dealing with removal of bag from airplane
avaliação de
-
2,0
Prós: I understand and appreciate not being able to land in Florence due to conditions and safety, and they were able to give us the closest Pisa airport.
Contras: They kind of left us stranded in PiSA. Promised bus that didnt happen. We had to pay out of pocket 12euros each to Florence bus station, then pay another 6euros from bus station to florence airport. PAIN! Did not get to our AirBNB at tuscany until 21:30 instead of 14:00! Would be niced to get reim for all 8 members in our party!
avaliação de
-
2,6
Treated like cattle
Contras: Flight was being delayed every half hour. Finally after 4 hours we took off. Flight was due for take off at 16:20 but finally departed at 20:30. Food coupons were good for a sandwich and a drink. Will switch airlines in future as we make frequent trips to London.
avaliação de
-
3,6
Late and Disorganized
Prós: Nothing
Contras: They refused to hang my wedding dress, because I was not flying business class, so I had to shove it in the overhead. The were half hour late boarding. my "hot" meal was cold. They did not load my luggage on to the plane. I checked my bags two and a half hours before the flight time to go from Santorini Greece to Glasgow Scotland. Apparently it in three hours, since the plane was a half hour late boarding, they could not manage to load my luggage before take off.
avaliação de
-
2,6
Landed 25 min late almost missed flight to Scotland
Prós: nothing
Contras: They were 25 min late landing. Even though we were taking the same plan from London City to Glasgow, we had to get off and go through customs and reboard, all in 5 min. They knew we had to do that and they almost took off without us and a few others in the same position. Then the stewardesses acted like we caused them to take off late to Glasgow....really rude.
avaliação de
-
3,6
Contras: Delayed by over an hour.
avaliação de
-
3,3
bullsh}% additional charge
Contras: The ticketing agent insisted i pay an extra 75 euro to gate check my guitar. A guitar qualifies as a small musical instrument and is regulated ok as a cabin item. I did not have time to argue. British airways is going to get an earful when I get home. I am furious at the moment.
avaliação de
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