Reserve um carro de aluguel da Avis em Roma

Prós: Staff at pick up was great and friendly

Contras: Staff at drop off are terrible in Naples, had paperwork that I got on pickup indicating slight damage on bumper, but when I dropped of the car they said the paperwork meant nothing and the I was responsible for the damage.

Contras: Bait and switch.

Contras: Avis emplyee told me it is €20 per day for full coverage insurance. However when I pay it, it was more than double because of 90% of taxes. They should have told me before I pay.

Prós: Worst experience ever. Rented a nice luxury Mercedes for my honeymoon and when we arrived they had a 3 hr line and then didn’t have a car for me. Ended up sticking me in a terrible tiny little fiat with the most uncomfortable and dangerous ride for my pregnant wife. I have never been so upset

Contras: The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.

Contras: The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.

Prós: Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ? Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full ! Drop off charges ? 60€ 5€ to get someone to fill it up ??

Contras: Everything !!!!! Worst experience ever ! Scam scheme !! They literally scam all tourists ! From Prepaid Gaz to Dropoff Thank You Avis You Rock

Prices and options totally inconsistant

Prós: Location for pick up and drop off are well plced

Contras: Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local options

Not as promised

Prós: We booked a Fiat 500 convertible and ended up with a Toyota Yaris because the convertible was “broken.” No upgrade or apology just a curt word that implied we were lucky to get a car at all. To say nothing of the absolute chaos in the rental office with employees barking at each other.