|Rota principal||Caracas Simon Bolivar a Porlamar DelCaribe Marino|
|Aeroportos em que opera||5|
|Aeroporto principal||Caracas Simon Bolivar|
Prós: For the first time with this airline it take off At the time
Contras: The confort in the seats
Prós: The fly was cancelled 3 days before
Contras: I will never fly again with this airline
Prós: Horrible experience, lost fly because passenger had only a one way ticket. I bought a return fly and did not processed on time. I tried to cancel it and didn't let me, even though I bought it few minutes and never confirmed.
Contras: By canceling the tickets and refunded me the money right away, knowing that it wasn't my fault the passenger was denied to board the plane and also having to buy a new round trip ticket.
Prós: Horrible experience, Lost fly, at the counter they didn't allow the passenger to board because she had only a one way ticket and they required a round trip ticket, which we didn't know. You should not allow a sell of one way if the airline is not going to allow the passenger to fly. I tried to cance
Contras: l and it didn't let me. I bought a return ticket to see of she could board the plane and it didn't process on time so she lost her fly. I tried to cancel the return ticket and it gave me confirmation of the buy with more than 8 hours in between. I bought a round trip ticket that confirmed in a coupl
Contras: The people wouldn’t let us know exactly why we were late and most of the couldn’t speak Portuguese or English well
Prós: Nice crew
Contras: Very old planes, flight got delayed lost my connections and very bad information and help, had to stay in the airport for 6 hours to get a hotel
Un larga e espera por la escala en Barcelona
Prós: El avión está bien mantenido
Contras: Sale del aeropuerto nacíonal Toma mucho tiempo, debido a la escala y la espera en Barcelona El trato en la aduana es hostil
Horrible la espera no puede ser el abuso
Prós: Mi madre espero más de 5 horas
Prós: Todo ok
Contras: Todo ok
Contras: I lost the flight because I arrived to the airport 1/12 hours before taking off......
Prós: Time of flight
Contras: Boarding time Boarding Service Mealt
Prós: I had the trip for the 23rd of May and I want it to change it for the 3rd of June I have to pay the fine of changing the date and they tall me that I could not change because somebody allready made the change and I lost my ticket I had to buy another ticket for the 3rd of June I need an explanation for loosing my ticket
Prós: Fast check in at airport and very fast and orderly boarding
Contras: Just sodas, juice and water
I could not travel
Contras: I wa going to change my flight for another day and they tall me that my tiket ws allready change and I have to by another ticket with you gys I want my miney back on the old ticket
Contras: There was a 4 hour delay!!!! The flight that was at 4:30 pm took of at 8:00 pm
Prós: Bueno con avior
Prós: FRIENDLY STAFF GOOD SPECIAL SERVICE ASSISTANCE
Contras: Delayed for more than 1 hour without any explanations. Lost a a flight connection to my final destiny and they didn’t take responsibility for it. The delayed was not because of eeather or anything like that. Nobody gave answers about what was happening and they just seem to not care at all. Worst airline ever.
Contras: Awful customer service, awful check in conditions at the Barcelona airport
Contras: Late both flights. No excuses
Left on time, attendants always helpful and kind.
Prós: Leaving on time and the flight was not full.
Good flight but not on time
Prós: The crew was very professional and the flight was really good
Contras: Not on time
Prós: Boarding time on schedule
Contras: Food was very simple. There’s no entertainment on the plane
Prós: Retraso en la salida pautada, lo peor fue que tenía una conexión y a esta hora estoy en el aeropuerto tendré que dormir acá, ya que nadie se responsabilizo ni me brindaron la protección debida, porque tenía una conexión a orlando allá cual perdí con American Airlines
Prós: the aircraft
AVIOR con retraso en vuelo internacional
Prós: Debido a un retraso de 4 horas ya no hay nada que extraordinario que pudiera suceder, de resto, todo normal
Contras: El vuelo se retrasó 4 horas,esto no debería de suceder