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Worst experience never choose air India

My seats were broken and tv didn’t work. It’s not good experience

Improve traveler desk and provide correct info to board

Flight attendant are not friendly Poor quality of food Planes condition are horrible how they can use such planes 15 hrs long flight There are so many other problems which I am not mentioning

As a business class passengers, we are supposed to get lounge. We sat at the gate for 5 hours. We will never travel again by Air india. Why pay so much.

Worst aircraft, entertainment devices didn't work for long hauler, crew didn't care much, checkin process is worst of the worst

Aircraft was in very shoddy state, broken seats, worn out cushions, broken entertainment consoles, broken seat trays.. list is too long. Terrible journey. Will avoid Air India in future.

Most of the entertainment consoles were not functional, and worse, were stuck in bright while screen with "Internal server error" displayed. Seat tray tables were bent or broken and slanted. Seat cushions were uncomfortably worn out. Overall the aircraft was in very shoddy state.

It's zero entertainment. Most of the TV are not mine. We are family of 3 people and no ones TV are working

We need to board a different flight because of technical difficulties.

Cleanliness has to be improved, food as well

Broken seats, malfunctioning equipment and meals that were ordered a month in advance were not served. Luckily had brought my own food or else would have gone hungry.

After vaccinated 2 dozes in April 21 in Pune not allowed to board in plane on 15/8/21, Covid-19 RTPCR Test done, on 13/8/21 .results to come before reaching Delhi. Please refund money. You are allowing in Mumbai train, 2 dose vacationed person in Train.

Air India played some games. They cancelled the flight on us, and moved us out by a month. When we asked to change the dates, there was no availability. So I ended up cancelling my flight, however on my original date of travel the flight flew. I wonder if AirIndia is playing games with us and cancelled our tickets alone.

General upkeep of the flight could have been better. One of the toilet in economy class stopped working within 3 hours of the flight. Selection of movies in regional language is not adequate. The monitor was not functioning properly. Map feature not working.

Entertainment screen did not work (that was true for half the passengers). Toilets were not cleaned. Seats were broken. Tray tables were broken. DO NOT FLY AIR INDIA

The flight was overcrowded, the pre-selected meal was not available and on top, it was delayed by more than 40 minutes