Avaliações de viajantes
AVALIAÇÃO GERAL
5,7
OK
Baseado em 1.058 avaliações
Nota geral
6,1
Embarque
6,1
Conforto
5,3
Tripulação
7,0
Entretenimento
4,5
Comida
5,6
Encontre passagens baratas na XL Airways
Ida e volta
Econômica
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10,0
Prós: Ability to book seat selection upgrade and upgraded meals online
Contras: Nothing, great value for the $
avaliação de
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2,0
Prós: Comfortable sleat
Contras: They lost my bag and bring it to my hotel the day of departure. Spend 4 days without clothing and all necessary staff. After one month of going back and force emails and proofs of purchases,they only reimbursed me with $100. They told me that was their maximum. Supervisor was very rood in new york
avaliação de
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4,3
Prós: Great price
Contras: No pillow? Come on Boarding was disorganized
avaliação de
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5,6
Contras: Edible food and some free entertainment.
avaliação de
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6,6
Prós: that there was free (included) hot food and water (not the case in all low cost companies). that flights were on time
Contras: space: seats are really tight
avaliação de
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4,3
Contras: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
avaliação de
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6,3
Contras: Very tight seats
avaliação de
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3,0
Prós: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Contras: Everything needs to be improved.
avaliação de
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3,3
Contras: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
avaliação de
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6,3
Prós: Crew was very nice.
Contras: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
avaliação de
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3,2
Contras: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
avaliação de
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9,0
Prós: The crew was happy, friendly and helpful.
Contras: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
avaliação de
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2,0
Prós: Nothing
Contras: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
avaliação de
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8,3
Prós: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Contras: USB connection doesn't work. Free Wine. Reclinable seat
avaliação de
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4,0
Contras: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
avaliação de
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4,3
Contras: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
avaliação de
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8,6
Prós: The flight was on time both ways - the crew were great.
Contras: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
avaliação de
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6,8
Contras: The entertainment system went down. Boarding was a bit confusing.
avaliação de
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2,0
Prós: Nothing about XL was likable.
Contras: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
avaliação de
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2,0
Prós: Nothing
Contras: Everything
avaliação de
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3,0
Prós: Nothing
Contras: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
avaliação de
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2,0
Contras: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
avaliação de
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5,3
Contras: Better phone support, I vs. 1 on ref. #
avaliação de
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3,3
Contras: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
avaliação de
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7,6
Contras: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
avaliação de
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4,0
Prós: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Contras: Install tv sets. It’s a long flight to talk to yourself
avaliação de
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3,0
Prós: The crew was adequate.
Contras: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
avaliação de
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7,2
Prós: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Contras: Boarding on time I am not sure why we didn’t
avaliação de
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3,3
Prós: Crew is very nice
Contras: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
avaliação de
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6,0
Contras: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
avaliação de
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5,3
Contras: No wifi
avaliação de
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7,0
Prós: Asik had enough leg room for me and reclined comfortably.
Contras: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
avaliação de
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6,0
Prós: Price is good, crew is very nice.
Contras: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
avaliação de
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3,5
Prós: Crew were nice
Contras: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
avaliação de
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3,3
Prós: At least the crew was nice.
Contras: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
avaliação de
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3,0
Prós: Inexpensive
Contras: Shouldn’t have been delayed 3 plus hours
avaliação de
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8,4
Contras: Boarding was a bit chaotic. Otherwise fine.
avaliação de
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3,6
Contras: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
avaliação de
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7,3
Prós: Good price and provided food and good price
Contras: Need power outlet since u expect us to use our devices for entertainment Provide pillow
avaliação de
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2,3
Contras: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
avaliação de
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2,3
Contras: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
avaliação de
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5,3
Contras: The seats are pretty narrow, so be aware of that.
avaliação de
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7,3
Prós: The crew was very nice
Contras: Wider seats, super cramped
avaliação de
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5,6
Prós: Crew was great. Offered water , coffee and tea several times throughout the flight
Contras: More options for free movies.
avaliação de
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7,0
Prós: Flight was on-time, nice crew
Contras: Clarity when boarding - announcing what area is boarding when
avaliação de
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8,3
Prós: Everything was fine except for the entertainment
Contras: Need charging ports for our phones
avaliação de
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2,6
Prós: Nothing
Contras: Worst airline
avaliação de
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5,3
Prós: hot meal was good: fresh and tasty.
Contras: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
avaliação de
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6,6
Prós: Very nice crew
Contras: Small space
avaliação de
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3,6
Flight to NY
Prós: Boarding was quick
Contras: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
avaliação de
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8,6
Prós: All but the disorganization during boarding
Contras: Boarding disorganization, very slow. Left late.
avaliação de
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4,0
Flying with XL
Contras: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
avaliação de
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2,0
Contras: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
avaliação de
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3,3
XL IS EXTRA SMALL!
Contras: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
avaliação de
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10,0
Impressed
Prós: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Contras: My seat was right next to the bathroom
avaliação de
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8,0
Just fine
Prós: Good food
Contras: Long flight but not much to be done about that haha
avaliação de
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5,6
Contras: There was a delay of almost 4 hours Food was bad
avaliação de
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5,6
Prós: The flight was 2 hours delayed.
avaliação de
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2,0
Contras: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
avaliação de
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6,3
Cheap flight and convenient
Prós: Very cheap ticket
Contras: The seats are horrible , very small and uncomfortable
avaliação de
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10,0
Prós: Ability to book seat selection upgrade and upgraded meals online
Contras: Nothing, great value for the $
avaliação de
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9,0
Prós: The crew was happy, friendly and helpful.
Contras: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
avaliação de
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8,6
Prós: The flight was on time both ways - the crew were great.
Contras: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
avaliação de
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8,6
Prós: All but the disorganization during boarding
Contras: Boarding disorganization, very slow. Left late.
avaliação de
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10,0
Impressed
Prós: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Contras: My seat was right next to the bathroom
avaliação de
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6,6
Prós: that there was free (included) hot food and water (not the case in all low cost companies). that flights were on time
Contras: space: seats are really tight
avaliação de
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8,3
Prós: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Contras: USB connection doesn't work. Free Wine. Reclinable seat
avaliação de
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6,8
Contras: The entertainment system went down. Boarding was a bit confusing.
avaliação de
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7,6
Contras: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
avaliação de
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7,2
Prós: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Contras: Boarding on time I am not sure why we didn’t
avaliação de
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7,0
Prós: Asik had enough leg room for me and reclined comfortably.
Contras: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
avaliação de
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8,4
Contras: Boarding was a bit chaotic. Otherwise fine.
avaliação de
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7,3
Prós: Good price and provided food and good price
Contras: Need power outlet since u expect us to use our devices for entertainment Provide pillow
avaliação de
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7,3
Prós: The crew was very nice
Contras: Wider seats, super cramped
avaliação de
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7,0
Prós: Flight was on-time, nice crew
Contras: Clarity when boarding - announcing what area is boarding when
avaliação de
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8,3
Prós: Everything was fine except for the entertainment
Contras: Need charging ports for our phones
avaliação de
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6,6
Prós: Very nice crew
Contras: Small space
avaliação de
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8,0
Just fine
Prós: Good food
Contras: Long flight but not much to be done about that haha
avaliação de
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2,0
Prós: Comfortable sleat
Contras: They lost my bag and bring it to my hotel the day of departure. Spend 4 days without clothing and all necessary staff. After one month of going back and force emails and proofs of purchases,they only reimbursed me with $100. They told me that was their maximum. Supervisor was very rood in new york
avaliação de
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4,3
Prós: Great price
Contras: No pillow? Come on Boarding was disorganized
avaliação de
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5,6
Contras: Edible food and some free entertainment.
avaliação de
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4,3
Contras: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
avaliação de
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6,3
Contras: Very tight seats
avaliação de
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3,0
Prós: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Contras: Everything needs to be improved.
avaliação de
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3,3
Contras: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
avaliação de
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6,3
Prós: Crew was very nice.
Contras: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
avaliação de
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3,2
Contras: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
avaliação de
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2,0
Prós: Nothing
Contras: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
avaliação de
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4,0
Contras: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
avaliação de
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4,3
Contras: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
avaliação de
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2,0
Prós: Nothing about XL was likable.
Contras: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
avaliação de
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2,0
Prós: Nothing
Contras: Everything
avaliação de
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3,0
Prós: Nothing
Contras: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
avaliação de
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2,0
Contras: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
avaliação de
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5,3
Contras: Better phone support, I vs. 1 on ref. #
avaliação de
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3,3
Contras: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
avaliação de
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4,0
Prós: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Contras: Install tv sets. It’s a long flight to talk to yourself
avaliação de
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3,0
Prós: The crew was adequate.
Contras: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
avaliação de
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3,3
Prós: Crew is very nice
Contras: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
avaliação de
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6,0
Contras: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
avaliação de
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5,3
Contras: No wifi
avaliação de
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6,0
Prós: Price is good, crew is very nice.
Contras: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
avaliação de
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3,5
Prós: Crew were nice
Contras: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
avaliação de
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3,3
Prós: At least the crew was nice.
Contras: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
avaliação de
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3,0
Prós: Inexpensive
Contras: Shouldn’t have been delayed 3 plus hours
avaliação de
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3,6
Contras: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
avaliação de
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2,3
Contras: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
avaliação de
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2,3
Contras: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
avaliação de
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5,3
Contras: The seats are pretty narrow, so be aware of that.
avaliação de
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5,6
Prós: Crew was great. Offered water , coffee and tea several times throughout the flight
Contras: More options for free movies.
avaliação de
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2,6
Prós: Nothing
Contras: Worst airline
avaliação de
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5,3
Prós: hot meal was good: fresh and tasty.
Contras: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
avaliação de
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3,6
Flight to NY
Prós: Boarding was quick
Contras: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
avaliação de
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4,0
Flying with XL
Contras: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
avaliação de
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2,0
Contras: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
avaliação de
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3,3
XL IS EXTRA SMALL!
Contras: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
avaliação de
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5,6
Contras: There was a delay of almost 4 hours Food was bad
avaliação de
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5,6
Prós: The flight was 2 hours delayed.
avaliação de
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2,0
Contras: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
avaliação de
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6,3
Cheap flight and convenient
Prós: Very cheap ticket
Contras: The seats are horrible , very small and uncomfortable
avaliação de
Status do voo
Mapa de rotas da XL Airways
Principais aeroportos em que a XL Airways opera
Informações de contato da XL Airways
- SE Código IATA
- +33 0 892 692 123 Ligue
- xl.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.