Avaliações de viajantes
AVALIAÇÃO GERAL
7,8
Bom
Baseado em 3.537 avaliações
Nota geral
8,0
Embarque
8,1
Conforto
7,8
Tripulação
8,4
Entretenimento
7,3
Comida
7,2
Encontre passagens baratas na Virgin Australia
Ida e volta
Econômica
Informações sobre a Virgin Australia
| Código IATA | VA |
|---|---|
| Rotas | 120 |
| Rota principal | Sydney Kingsford Smith a Melbourne Tullamarine |
| Aeroportos em que opera | 34 |
| Aeroporto principal | Sydney Kingsford Smith |
Avaliações recentes
Avaliações dos viajantes
332
222
141
61
50
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2,0
Contras: the flight locater code was wrong, the platform doesnt reply to my request for cancelation. total disaster.
avaliação de
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2,0
Contras: I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do.
avaliação de
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8,3
Prós: Crew member Camilla was very good with infant & mom seated in front of us, giving personal and specific emergency instructions before takeoff
Contras: Typical coach seats but that’s what we paid for
avaliação de
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5,3
Contras: Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system.
avaliação de
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8,0
Prós: The efficiency of the process from boarding to disembarkation.
Contras: The flight was delayed, however I understand this happens in aviation.
avaliação de
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4,3
Prós: Kind cabin crews
Contras: Be punctual
avaliação de
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8,0
Prós: Everything seemed to run smoothly and efficiently, from boarding to disembarkation.
Contras: The snack offered on board was quite small.
avaliação de
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3,6
Prós: Crew very very slow serving meal.
avaliação de
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6,3
Contras: The delay was out of there hands and other passengers did not listen to instructions So not there fault really
avaliação de
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4,5
Contras: Computer system crashed. Not enough agents working at check in. We waited in line 1 hour just to drop off bags. Very frustrating.
avaliação de
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6,8
Prós: The crew did well checking up on everyone regularly and the plane was comfortable.
Contras: The meal was not very good. I would have really appreciated a small snack or desert also. The crew also seemed easily irritated at times.
avaliação de
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6,3
Prós: Quick boarding
Contras: Plane was delayed. Second Virgin flight in a row for me.
avaliação de
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2,0
Prós: The price and ease of use to buy the tickets were amazing.
Contras: I bought travel insurance to ensure that if anything came up, the trip would be covered. Because of the fire in Australia and my asthma, my doctor recommended I no longer go on the trip. With my doctor's note, we were able to get a full refund on our airBnB rentals, but not on our flights. Turns out the travel insurance doesn't cover natural disasters and pre-existing conditions. It only covered if I got a disease right now and my doctor said I couldn't travel now. When we bought the tickets, the fires weren't drastically destroying much of the country's landscape and the air quality. I was still able to cancel the trip, but I only got $358 back from my $758 travel payment, and it cost me $100 processing fee. I pretty much only got $258 back. I also paid $50 for travel insurance that didn't really cover anything. I don't think I'm ever going to buy travel insurance ever again. It is what it is, and my health is more important than money...but still...
avaliação de
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10,0
Prós: Crew were lovely. Business class attendant was really nice.
Contras: Nothing. Great experience.
avaliação de
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8,6
Prós: I just enjoy Virgin as the crew are always nice
Contras: I find the seats a little uncomfortable. But it’s possible just me
avaliação de
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8,8
Prós: The crew was amazing
avaliação de
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10,0
Prós: The jumbo-ness of the craft. I felt kind of like being on a cruise ship - which is good! The attendants were terrific.
Contras: Overhead light kind of spilled over to my neighbor's seat (me being in the outer aisle chair) even after being adjusted as much out as possible. Not a problem if my neighbor had one of those sleep masks...
avaliação de
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10,0
Prós: Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg.
Contras: Some fashion model wishing me happy flying? I really don't know. :)
avaliação de
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7,2
Contras: It's a short 50 min flight, can't ask for anything more.
avaliação de
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8,0
Contras: Bag drop was a mess in flight was great
avaliação de
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10,0
Prós: NYE celebration aboard, lovely staff, easy and peaceful flight
avaliação de
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10,0
Prós: No complaints, relatively spacious economy seats
Contras: Food was nothing to write home about
avaliação de
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7,6
Prós: Movies good Boarding and luggage retrieval good
Contras: Arrived an hour late Was another passengers fault tho but annoying
avaliação de
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5,6
Prós: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..
Contras: Better food choice. Sets more comfortable. Offer better price for upgrades.
avaliação de
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5,0
Contras: I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.
avaliação de
-
3,0
Contras: Everything
avaliação de
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8,0
Prós: Crew was good, seat was tight.
Contras: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.
avaliação de
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6,0
Prós: I got alive to my destination
Contras: Original flight was cancelled. Next flight was full. The flight I was booked on got delayed because it was raining heavy in Brisbane... No food or coffee was offered during the whole experience.
avaliação de
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2,0
Contras: Flight delayed by 45 min Lost my checked bag
avaliação de
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10,0
Prós: The seat was awesome and crew members were magnificent
avaliação de
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6,6
Prós: Business class seats require improvement
avaliação de
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9,3
Prós: At the check-in counter, Alieta was extremely helpful and went out of her way to assist me with a mistake on my travel visa. The flight attendant crew was superb, attentive, and friendly.
avaliação de
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10,0
Contras: Very comfy seats! Quick boarding process. Nice flight
avaliação de
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10,0
Prós: Virgin are great.
avaliação de
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4,6
Prós: The service was great
Contras: No plugs for laptops, 14 hour flight and no way to work is terrible, luggage took to long to come out and made it so I missed the connecting flight, have to stay at the airport for 5 extra hours - and terrible service with dealing with it and getting my family on the next flight -
avaliação de
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4,0
Prós: They charged me so much for extra luggage even I prepaid online for extra luggage prior to getting to airport. Yet the ticket counter lady made me pay an additional fee and all together I ended paying more for extra bags fee than the ticket itself! both Virgin and JetStar are VERY stingy on extra luggage fees. I came from the US to Australia and traveled domestically while there with all the luggage that I brought from the US. So I had to pay so much in fees when my trip was already so expensive! It makes me reconsider wanting to travel again anywhere anytime soon, so discouraging! Also they make me take stuff out of my big suitcase and transfer to my carry on, in front of everyone at the ticket counter I had to open my suitcase and transfer some stuff so the weight is under a certain weight. Still they charged me for extra luggage. I came international on Qantas from USA to Australia, so all the domestic locations I went to I was charged
avaliação de
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8,0
Prós: Short flight, and getting a meal made it go faster
Contras: Can’t really think of anything
avaliação de
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7,6
Prós: Crew was friendly!
Contras: Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!
avaliação de
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10,0
Prós: Crew was amazing
Contras: Nothing, great flight
avaliação de
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6,0
Contras: Delayed flight yet again
avaliação de
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5,6
Prós: Always on time, good range of movies/shows and free wifi
Contras: Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!
avaliação de
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4,6
Contras: The flight was delayed for almost two hours.
avaliação de
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10,0
Prós: Virgin Australia is the best! From the boarding crew to in flight service, everything was above and beyond.
Contras: Everything was perfect.
avaliação de
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10,0
Prós: Crew made the very long flight comfortable and kept me informed.
Contras: Everything went very well.
avaliação de
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6,8
Contras: Flight was delayed an hour and boarding was slow due to only using one aircraft door.
avaliação de
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7,0
Contras: Announce the app download well before boarding so that I can get it. I never had a chance
avaliação de
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9,6
Contras: great water service
avaliação de
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7,0
Prós: Despite the delay, bording was quick and efficient, crew were welcoming
avaliação de
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7,0
Prós: No delays!
Contras: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.
avaliação de
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2,6
Prós: Baggage allowance is good and cause of choice this airline but bad staff specially the check in
Contras: I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone
avaliação de
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6,6
Prós: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.
Contras: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.
avaliação de
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6,3
Contras: Lounge is disorganised with bad coffee
avaliação de
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7,3
Contras: Food
avaliação de
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9,6
Prós: Seats recline far, great for sleeping. Crew members very helpful and cheery. Food was surprisingly good.
Contras: There was no option through Kayak to choose a meal option, but the standard meals were ok so wasnt the end of the world.
avaliação de
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8,4
Prós: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.
Contras: Snack was good but small for a 4 hour flight. Pleat of drinks offered.
avaliação de
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4,3
Contras: Food was not good and was insufficient.
avaliação de
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4,4
Prós: Flight attendants were friendly and responsive.
Contras: 1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time.
avaliação de
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6,3
Prós: No power at the seats USB or otherwise
avaliação de
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9,2
Prós: Extra legroom (economy x) was well worth it as I had knee surgery the day prior. Ground staff and crew very helpful assisting me as I was on crutches. Excellent service.
avaliação de
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7,0
Prós: The food was very good and It felt spacious for economy class.
Contras: The flight attendants on Virgin seemed very crabby. It would of been nice for them to smile once in a while and give eye contact.
avaliação de
Status do voo
Mapa de rotas da Virgin Australia
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
2502
Onslow
ONS
Perth
PER
2501
Perth
PER
Onslow
ONS
932
Brisbane
BNE
Sydney
SYD
811
Melbourne
MEL
Sydney
SYD
781
Brisbane
BNE
Cairns
CNS
685
Melbourne
MEL
Perth
PER
560
Perth
PER
Sydney
SYD
464
Brisbane
BNE
Perth
PER
371
Brisbane
BNE
Townsville
TSV
469
Perth
PER
Brisbane
BNE
376
Townsville
TSV
Brisbane
BNE
1243
Brisbane
BNE
Rockhampton
ROK
609
Brisbane
BNE
Mackay
MKY
610
Mackay
MKY
Brisbane
BNE
1244
Rockhampton
ROK
Brisbane
BNE
1858
Kalgoorlie-Boulder
KGI
Perth
PER
1220
Brisbane
BNE
Camberra
CBR
1227
Camberra
CBR
Brisbane
BNE
318
Brisbane
BNE
Melbourne
MEL
2905
Bundaberg
BDB
Gladstone
GLT
2905
Brisbane
BNE
Bundaberg
BDB
2904
Gladstone
GLT
Brisbane
BNE
1728
Karratha
KTA
Perth
PER
1727
Perth
PER
Karratha
KTA
909
Sydney
SYD
Brisbane
BNE
341
Melbourne
MEL
Brisbane
BNE
524
Coolangatta
OOL
Sydney
SYD
684
Perth
PER
Melbourne
MEL
1488
Broome
BME
Perth
PER
1487
Perth
PER
Broome
BME
784
Cairns
CNS
Brisbane
BNE
517
Sydney
SYD
Coolangatta
OOL
224
Adelaide
ADL
Melbourne
MEL
721
Adelaide
ADL
Perth
PER
223
Melbourne
MEL
Adelaide
ADL
716
Perth
PER
Adelaide
ADL
1889
Perth
PER
Newman
ZNE
1894
Newman
ZNE
Perth
PER
2911
Brisbane
BNE
Gladstone
GLT
1846
Port Hedland
PHE
Perth
PER
826
Sydney
SYD
Melbourne
MEL
1393
Adelaide
ADL
Brisbane
BNE
1388
Brisbane
BNE
Adelaide
ADL
1857
Perth
PER
Kalgoorlie-Boulder
KGI
272
Camberra
CBR
Melbourne
MEL
269
Melbourne
MEL
Camberra
CBR
555
Sydney
SYD
Perth
PER
1847
Perth
PER
Port Hedland
PHE
Principais rotas de voos
Principais aeroportos em que a Virgin Australia opera
- Aeroporto de Sydney Kingsford Smith (SYD)
- Aeroporto de Melbourne Tullamarine (MEL)
- Aeroporto de Brisbane (BNE)
- Aeroporto de Adelaide (ADL)
- Aeroporto de Canberra (CBR)
- Aeroporto de Perth (PER)
- Aeroporto de Coolangatta Gold Coast (OOL)
- Aeroporto de Hobart (HBA)
- Aeroporto de Cairns (CNS)
- Aeroporto de Hamilton (Ilha) (HTI)
- Aeroporto de Townsville (TSV)
- Aeroporto de Mackay (MKY)
- Aeroporto de Maroochydore Sunshine Coast (MCY)
- Aeroporto de Launceston (LST)
- Aeroporto de Newcastle Williamtown (NTL)
Informações de contato da Virgin Australia
- VA Código IATA
- +61 7 3295 2296 Ligue
- virginaustralia.com Visite
Política de cancelamento da Virgin Australia
À medida que a situação muda com o coronavírus (COVID-19), a Virgin Australia atualiza suas políticas de acordo. Entre em contato diretamente com a Virgin Australia para obter as informações mais recentes sobre taxas de cancelamento. Você pode encontrar as informações mais atualizadas sobre as políticas da Virgin Australia aqui: Virgin Australia Orientações e políticas de viagem
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.