Avaliações de viajantes
Avaliação geral
5,7
Regular
Baseado em 415 avaliações
Embarque
5,8
Conforto
5,8
Tripulação
6,4
Entretenimento
4,8
Comida
5,6
Encontre passagens baratas na Tunisair
Ida e volta
Econômica
Informações sobre a Tunisair
| Código IATA | TU |
|---|---|
| Rotas | 155 |
| Rota principal | Tunis Carthage a Paris Orly |
| Aeroportos em que opera | 47 |
| Aeroporto principal | Tunis Carthage |
Avaliações recentes
Avaliações dos viajantes
17
25
39
32
30
-
2,0
Prós: NOTHING
Contras: EVERYTHING
avaliação de
-
2,0
Prós: I like the schedule of flights it will be the same time as you wrote it and the stuff it will bitter then these
Contras: When you book for any people let them know about the delay of flights and about the foods it very poor
avaliação de
-
5,6
Prós: Nothing
Contras: The flight delayed for more than an hour and have. They combined two flights and 2 destinations together. It went chaotic . People were confused about their seats. Many seats were assigned to 2 peoples... Yelling and loud on plane. Many missed their connection. Passengers were not happy at all
avaliação de
-
2,0
Contras: The flight was delayed for 5 hours and the plane was older then me, it was so crappy. The food was the worst, everything is cold and tasteless, worst airplane ever. In conclusion it was the worst flight i ever token.
avaliação de
-
6,0
Prós: The loading from the back of the plane was brilliant! The timeliness of the flight was nice! Staff was friendly and polite. They were very efficient & effective!
Contras: The food options were given as couscous or veggies but their was no specification as to containing met or what kind. Any entertainment whatsoever would be better for longer flights. The seats could be in beter repair and cleaner.
avaliação de
-
7,2
Prós: Punctuality
Contras: Food
avaliação de
-
9,6
Prós: They left on time!!!!! Rare occurs VW but very happy! Staff was great
avaliação de
-
2,0
Contras: We missed our connection, and then when we tried to re-book our flight for the next available one, the employees at the counter were super rude and unprofessional. When we went to pay for the new flights, the credit card machine wasn't working, and we had to pay in cash. We didn't have that cash, and we had to go withdraw it from an ATM which charged us huge fees. We were very unhappy with how Veuling handled this.
avaliação de
-
2,8
Contras: Flight was delayed 2.5 hours.
avaliação de
-
2,0
Prós: The Tunisian Airlines employee told me that there was a problem with this ticket and that me had to buy a new ticket. Now how do I recover my money?
avaliação de
-
2,0
Prós: Literally nothing
avaliação de
-
8,0
Prós: Wellcoming
Contras: The food is cold
avaliação de
-
7,0
Contras: 1h30 delay...
avaliação de
-
2,0
Prós: The worst company to do business with. I will never fly with them ever after left us stranded in london
Contras: Be professional and caring for their passengers
avaliação de
-
2,0
Prós: J’ai raté mon vol
Contras: Certes les billets sont achetés en ligne mais il faudrait une assistance lorsque les clients sont en difficulté
avaliação de
-
2,0
Prós: Nothing, only the facts that i arrived!!!
Contras: Don't ever work with Tunisair, there were 12 hours delays without a proper explanation or even sharing q single detail!!!
avaliação de
-
5,6
Prós: Clean plane, good captain. Quiet.
Contras: Did not update flight status on board, flight was 2.5 hours late.
avaliação de
-
8,6
Prós: Food
Contras: Transit
avaliação de
-
6,0
Prós: The flight was average.
Contras: The mechanism to receive baggage at check-in broke during check-in. I waited 50 minutes in line for them to fix it. This was not acceptable as there were many other check-in counters not in use that the Tunisair staff could have moved to at the time.
avaliação de
-
7,2
Prós: The departure and arrival on time .
Contras: One piece of luggage was missing and the others were delivered after more than an hour !!
avaliação de
-
5,3
Prós: Punctuality was very appreciated.
avaliação de
-
8,0
Not in it for the profit, just for fun
Prós: No shortcuts on food On time
Contras: Long Delays (1hr) to receive luggage Gross, unusable bathrooms Lack of water runs
avaliação de
-
7,6
Good Flight
Prós: Full meal on a flight that was less than 2 hours.
Contras: Take-off was 30 minutes late.
avaliação de
-
3,3
The station manager a lady, was not polite with the passengers
Prós: Nothing
Contras: 6 hours late and the station manger a lady was not polite with the passengers. She was working against the reputation of tunisair.
avaliação de
-
5,0
A delay of 2hours with late arrival
Contras: The delay of two Hours . A very pour VIP Lounge for which I paid US$30 with no drinks other than water and other soft drinks too rich in sugar to be good for healt !! Poor cold snak : local too salty cheese, very common white bread instead of local tasty one, poor choice of unsliced fruits , cold croissant and numerous noisy staff watching an egyptian football game on the only open TV screen.
avaliação de
-
4,6
Prós: The timly departure
Contras: Only one bathroom was available
avaliação de
-
8,0
Prós: Good meal for a short flight.
Contras: Everyone had to wait 1.5 hours after landing to receive luggage. Everyone was complaining to the Tunis Air baggage team at the airport, but they didn't do anything about it - just sat there doing nothing about it.
avaliação de
-
2,0
Poor airline
Prós: We didn’t crash.
Contras: Dirty, slow, bad food, bad service, late.
avaliação de
-
6,0
Prós: The Hospitality of flight attendant
Contras: Poor toilet facility
avaliação de
-
5,6
Contras: Flight was about 2 hours late arriving Seats were original and well worn . Most of the crew was stern ..only one was friendly. Food was okay but bread and mini quiche were very dry
avaliação de
-
4,6
Just fair
Prós: The fact that it’s a direct flight.
Contras: The poor treatment of business passegers : 1/ same boarding than economy class passengers 2/ absence of spécial tag for luggage 3/ delay in luggage delivery
avaliação de
-
3,3
Backwards
Prós: The flight attendant got me milk for my coffee
Contras: Lined up as instructed by rows. An hour later we finally boarded (no announcement at all as to why) and they took lowest row numbers first. Complete mess, longest and most disorganized boarding ever.
avaliação de
-
6,0
No check in online
Contras: Check in was unable online.
avaliação de
-
3,0
Check in
Contras: Check in was unable online, they put me on 23rd seat near toilet.
avaliação de
-
3,6
Prós: Crew on the flight were nice and efficient
Contras: Flight was delayed ‘20 min’ aka 1h30. They had us board and get off because the plane ‘wasnt ready’. I’m skeptical that they accidentally boarded the wrong passengers bc right after, a different group boarded on the same plane, destined for a different continent. The crewmember in the airport in charge of communicating with us would walk away for 20+ min when passengers asked questions. I do not recommend this airline.
avaliação de
-
4,3
Bad as usual with Tunis air
Prós: The boarding was smooth
Contras: One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...
avaliação de
-
3,0
Prós: Flight attendants and captain did an ok/good job.
Contras: There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...
avaliação de
-
6,3
Good trip overall if not for the delays
Prós: Smooth flight, good service on board
Contras: Departure delayed by 1 hour and 40 minutes
avaliação de
-
10,0
Prós: Check in experience Onboarding Seat Check in at tunisia customs
avaliação de
-
5,0
Contras: Unable to Change meal into vegetarian
avaliação de
-
4,6
Contras: Unable to Change meal into vegetarian
avaliação de
-
9,6
Very satisfied
Prós: From check-in until landing all was very good. I was suprised that food was offered on this 1houe flight.
Contras: Don't have anything to write herw
avaliação de
-
2,3
Very disappointed
Contras: We had to wait for more than 8 hours at the airport, no communication and 0 comfort. It’s definitely the last time I’m taking tunisair
avaliação de
-
7,6
Good in general
Prós: We departed fairly on time 2 meals provided
Contras: One Flight attendant was rude with passengers Not too much movies choice for a 9h flight
avaliação de
-
3,6
Very poor service
Prós: The food and choice of entertainment was ok.
Contras: It was so hot in the plane, I was sweating and had to go several times to the back of the plane to get a bottle of water. Unfriendly personnel no notion of good service
avaliação de
-
3,0
Prós: The crew members came by after the meal with water
Contras: 2 hour delay with no forewarning or any kind.
avaliação de
-
3,6
Late, as usual
Prós: Nothing
Contras: The flight was late, again, although this time by only an hour and 20 minutes. Food was all meat-based so not suitable for vegetarians. A family's young toddler threw up on the flight and the crew merely passed him some napkins but didn't even help clean or disinfect, so the entire flight smelled like vomit. As usual, another terrible experience with TunisAir.
avaliação de
-
3,6
Long delays without explanation and rude staff
Prós: The crew on board was welcoming and nice.
Contras: The plane was eventually delayed by two hours (incrementally, of course) with staff on the ground not only making zero effort to provide an explanation, but, additionally, when asked, they were incredibly rude. One young lady in particular rolled her eyes and indicated that we should look at the screen when we asked what time we should leave - eventually she was so rude to customers with children who were complaining about the delays that she got up and walked away from her post at the gate. Her colleagues later suggested that if people wanted to complain they should walk to a destination within Tunis airport that ultimately had no representatives - let alone facilities - through which we could lodge our complaints about the lack of communication with passengers who are paying for such shoddy service.
avaliação de
-
2,0
More than 2 hours delay
Prós: Nothing
Contras: Everything
avaliação de
-
6,0
Tunis airline company need more improvement
Prós: Our flight was at 17;00 and when we check in our luggage’s it’s shows a delay on the screen till 18:55 which we understood but they change it again to 17:30 without any announcement or information and we used to miss our flight, fortunately my kid shows on the screen the changing and we could board
avaliação de
-
4,0
Mediocre experience
Prós: We arrived
Contras: Initial delay from 7:30am to noon. Then, to arrive at airport and see the plane was delayed even longer, until 2pm. Older aircraft, stained seats, and on the return we bounced round quite a bit.
avaliação de
-
4,0
Prós: الكرسي واسع
Contras: الطيارة مو نظيفة، و ما في نظام ترفيهي
avaliação de
-
7,6
Prós: Onboard service and quality/comfort of flight itself.
Contras: Delay of more than an hour from Tunis.
avaliação de
-
6,0
Prós: seat selection was good.
Contras: Tunis Air seems to frequently be late for boarding and take off
avaliação de
-
6,3
Contras: Boarding was a mess. Take off was late.
avaliação de
-
6,0
Contras: Flight two hours late
avaliação de
-
2,3
At least we didn't crash...
Prós: We finally arrived.
Contras: There was no organization to the boarding, so it was a free-for-all for the gate. We finally got in after some shouting matches and they told us there would be a delay. After an hour we exited the plane and had to get on another one. Again, it was a melee. We arrived over two hours late. The plane was in poor shape.
avaliação de
-
4,6
Prós: The airline actually served 2 meals on a 3 hour flight.
Contras: The seats were torn up and they didn't seem to screen well for the exit rows. I was placed in one and I don't speak Arabic or French. The meal was bad, but I was impressed to have been served one at all.
avaliação de
-
4,3
Contras: No reasons / appologies were given for a 2 hours delay and explanation for a change of route (to Tunis instead to Abidjan).
avaliação de
-
3,6
Contras: No reasons / appologies were given for a 2 hours delay from Tunis to Venice. Technicians were fixing a technical problem with a hammer (could not open the vent with hidraulics). Passengers, observing the process through the window, did not feel comfortable. No reassurances about security were provided.
avaliação de
Status do voo
Mapa de rotas da Tunisair
Principais aeroportos em que a Tunisair opera
- Aeroporto de Tunis Carthage (TUN)
- Aeroporto de Paris Orly (ORY)
- Aeroporto de Houmt Souk Melita (DJE)
- Aeroporto de Marselha (MRS)
- Aeroporto de Monastir Habib Bourguiba (MIR)
- Aeroporto de Lyon Lyon-Saint Exupéry (LYS)
- Aeroporto de Nice Côte d'Azur (NCE)
- Aeroporto de Istambul (IST)
- Aeroporto de Argel Houari Boumediene (ALG)
- Aeroporto de Milão Malpensa (MXP)
- Aeroporto de Genebra Geneve-Cointrin (GVA)
- Aeroporto de Roma Fiumicino (FCO)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Casablanca Mohamed V (CMN)
- Aeroporto de Munique Franz Josef Strauss (MUC)
Informações de contato da Tunisair
- TU Código IATA
- (+216) 70 10 37 00 Ligue
- tunisair.com.tn Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.