Contras: Least leg room of any flight I've ever taken.
Contras: Not much leg room. Make sure they seat your party members together at check-in.
Prós: Great service, on schedule. The only flight to CNX. I am so happy they got me to CNX.
Contras: Left early, arrived early! Excellent
Contras: Everything was good. In fact, arrived in Bangkok early. What more could I ask for!
Prós: Had trouble with Vietjet charging me additional money for a flight change that didn’t go through on their website. Tried to explain it to them at the airport and they didn’t understand. Tried contacting them on their website and still didn’t understand how to fix it.Contras: Better policies and a website that works when changing/booking flights
Contras: The fees for checked baggage were not clear and they did not state them at all and trying to purchase a checked baggage was impossible to do and frustrating. I had to pay $55 for two bags for an hour flight.
Prós: Very little leg roomContras: No drinks are offered
Contras: Check in was frustrating, to say the least. We had to go upstairs to pay an excess baggage fee, instead of where we checked in. Despite being first in line we had to go to the end of the line because we were in the wrong line. They decided to tell us after the other line formed, not at the time.
Contras: I believe water should be offered for free, but this airline believes otherwise. I was so dehydrated on this flight and I was told it was 60bahts for water, and I ran out of currency, and they did not even take credit cards.
Contras: 3 hour delay, missed all other flights home
Prós: We left 20 minutes before the regular departure time - Chiang Rai international airport is very convenienceContras: the air crew staff were very picky