Avaliações de viajantes
Avaliação geral
8,5
Excelente
Baseado em 355 avaliações
Embarque
8,8
Conforto
8,6
Tripulação
9,0
Entretenimento
7,7
Comida
8,1
Encontre passagens baratas na THAI Smile
Ida e volta
Econômica
Informações sobre a THAI Smile
| Código IATA | WE |
|---|---|
| Rotas | 71 |
| Rota principal | Phuket a Bangkok Suvarnabhumi |
| Aeroportos em que opera | 34 |
| Aeroporto principal | Bangkok Suvarnabhumi |
Avaliações recentes
Avaliações dos viajantes
66
20
6
4
6
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7,3
Prós: We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again.
Contras: Providing some snacks would be helpful when getting off the board.
avaliação de
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8,4
Contras: We got drinking water after landing. Would be better to provide some snacks on the way out.
avaliação de
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10,0
Prós: On time, clean smooth ride. Landed early!
avaliação de
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10,0
Prós: Brilliantly safety-conscious crew but very personable.
Contras: It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK.
avaliação de
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10,0
Prós: The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable.
Contras: It would be really nice not to have to board a bus in BKK to be shuttled to my next flight.
avaliação de
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3,3
Contras: I understand that the crew was probably tired, but I believe they can be friendlier.
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5,6
Contras: Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude
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7,6
Prós: Good and being on time
Contras: So far so good for its price
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10,0
Prós: Lovely people. Lovely service. Good food.
avaliação de
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10,0
Contras: Good job
avaliação de
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10,0
Prós: Great services
Contras: Great seat and smooth flight
avaliação de
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10,0
Prós: Super cool light meal in a little bag. Best budget airline I have flown.
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7,0
Prós: Seamless boarding and deviating.
Contras: Thai Smole seats offer the least legroom in my experience. Very narrow.
avaliação de
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2,0
Contras: My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar
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6,0
Contras: An hour delay for no expressed reason is not acceptable.
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4,0
Prós: Nothing apart from kind crew
Contras: Food was really not good at all! Very poor The inside of plane was not clean!
avaliação de
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9,3
Prós: I'm very justifying for the flight.
avaliação de
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9,3
Seamless operation!
Prós: On-time departure and arrival.
Contras: Nothing to complain about.
avaliação de
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5,6
Delayed flight
Prós: Airfare was reasonably priced.
Contras: Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes.
avaliação de
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8,6
Excellent short hop
Contras: Nothing negative
avaliação de
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8,6
tight connection, no problem
Prós: we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!
avaliação de
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10,0
Much better than our Australian carrier.
Prós: Great flight on Thai Smile.
avaliação de
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7,6
Friendly staff
Prós: friendliness of staff
Contras: Entertainment program was boring, leg space limited
avaliação de
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7,6
Contras: No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight.
avaliação de
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9,6
great food and comfort
Prós: love the food
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8,6
Prós: Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly.
Contras: There wasn’t any tv to watch and not by way of magazines either.
avaliação de
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6,6
Contras: Getting our bags took a long time
avaliação de
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10,0
Prós: Good services
Contras: Good service and comfortable
avaliação de
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10,0
Prós: Services
Contras: Non
avaliação de
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8,6
All around easy trip!
Prós: Easy to book, travel and get around with.
Contras: The on board snack isn’t great.
avaliação de
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10,0
Prós: The relaxed atmosphere and attentiveness of the flight attendants
Contras: The distance of the terminal to the aircraft
avaliação de
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7,0
Beware the baggage fees
Prós: Seats were comfy and staff helpful and nice.
Contras: $60 charge for 10 kilos overweight limit. This is terrible.
avaliação de
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8,3
Contras: Nothing
avaliação de
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4,0
Prós: We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG.
Contras: I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more.
avaliação de
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10,0
Amazing service
Prós: Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff.
Contras: Vegetarian food option
avaliação de
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10,0
Great flight!!
Prós: Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US.
Contras: Loved everything
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8,0
Not allowed to use kindle in airplane mode
Prós: Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!
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10,0
Prós: Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent.
Contras: None.
avaliação de
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7,3
Definitely recommend Thai Smile
Prós: Service
Contras: Delay
avaliação de
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10,0
Impressed
Prós: For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly.
Contras: Nothing.
avaliação de
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7,6
Two trips on Thai Smile overall Pretty Good
Prós: Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights
Contras: They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant.
avaliação de
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10,0
Prós: Great service
avaliação de
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10,0
Prós: Very nice
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2,0
Prós: We arrived safely
Contras: They kept canceling flights. Bad service would not fly again.
avaliação de
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7,6
Fine flight
Prós: Crew was friendly and helpful, boarding was easy, flight was smooth
Contras: No entetainment, food just a pretty untasty sandwich
avaliação de
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10,0
Great flight
Prós: Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight.
Contras: When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile.
avaliação de
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10,0
Prós: smooth as silk
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10,0
Prós: friendly, professional crew
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9,2
Prós: I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice.
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4,6
So so experience
Contras: The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey.
avaliação de
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2,0
No refund even due to injury
Contras: I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets.
avaliação de
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9,6
Phuket to Chiang Mai
Prós: Friendly staff through every step of the way.
Contras: Vegan food options would be a wonderful addition. Everything else was great!
avaliação de
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10,0
Embarrassing Terminal
Contras: There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!
avaliação de
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10,0
Love Thai Smile
Prós: Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!
Contras: Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!
avaliação de
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2,0
Didn't register to flight in transit zone BKK
Contras: Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied
avaliação de
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9,6
Prós: There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy
Contras: Fish sandwich wasn't my favorite
avaliação de
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9,6
Will Fly Thai Smile Again
Prós: The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)
Contras: Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand.
avaliação de
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10,0
Wonderful airline! High quality, friendly service!
Prós: On boar meal was great. Customer service was outstanding!
Contras: They don't offer more flights!
avaliação de
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10,0
Thanks to Thai Smile for starting flights from Chittagong
Prós: Ground and in flight service, food, aircraft
avaliação de
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10,0
Best airline in Thailand and Asia
Prós: what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!
Contras: Nothing that I can think of.
avaliação de
Status do voo
Mapa de rotas da THAI Smile
Principais aeroportos em que a THAI Smile opera
- Aeroporto de Bangkok Suvarnabhumi (BKK)
- Aeroporto de Phuket (HKT)
- Aeroporto de Chiang Mai (CNX)
- Aeroporto de Hat Yai (HDY)
- Aeroporto de Khon Kaen (KKC)
- Aeroporto de Udon Thani (UTH)
- Aeroporto de Ubon Ratchathani (UBP)
- Aeroporto de Chiang Rai (CEI)
- Aeroporto de Krabi (KBV)
- Aeroporto de Surat Thani (URT)
- Aeroporto de Nakhon Si Thammarat (NST)
- Aeroporto de Narathiwat (NAW)
- Aeroporto de Nan (NNT)
- Aeroporto de Vientiane Wattay (VTE)
- Aeroporto de Yangon Mingaladon (RGN)
Informações de contato da THAI Smile
- WE Código IATA
- +662 118 8888 Ligue
- thaismileair.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.