Avaliações de viajantes
AVALIAÇÃO GERAL
6,3
Bom
Baseado em 777 avaliações
Nota geral
6,7
Embarque
6,8
Conforto
6,3
Tripulação
7,0
Entretenimento
5,2
Comida
5,9
Encontre passagens baratas na TAME
Ida e volta
Econômica
Avaliações recentes
Avaliações dos viajantes
61
59
63
51
71
-
2,0
Prós: Pasamos una situación la cual no quisieron bregar
avaliação de
-
10,0
Contras: Good airline, it’s a shame they stopped flying internationally. But I have no complaints about their service
avaliação de
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10,0
Prós: All went smooth since the check in until landing.
Contras: On board service
avaliação de
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9,0
Prós: We were concerned due to the poor reviews, but this flight was absolutely adequate for our needs. It was a very short flight with no food or beverage service. The check in and boarding process went smoothly despite some language barriers. The plane was small and the seating was slightly cramped.
avaliação de
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5,5
Contras: Tame charged me because my ID number was not in reservation when checking in. I always fly this route and never had this issue. I later spoke to another Tame agent and he said that he would have resolved without having to charge me. Poor customer service from Tame.
avaliação de
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4,0
Prós: It was quick boarding
Contras: The flight was delayed. It also had a gate change.
avaliação de
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6,0
Prós: On time
Contras: Entertainment onboard
avaliação de
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2,5
Contras: I was charged and extra 11.20 for 6 people for the passport numbers not being entered ahead of time. When the flight was booked there was not even a slot open for that information. When explaining that to the person at the counter she said, "well either you pay it or you dont board the plane."
avaliação de
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6,0
Contras: The connection in NY was over 5 hours. No place to wait in the Aeroflot terminal. No lounge. No restaurants. No sympathy from Aeroflot. 3 hours in hard plastic chairs. Check in at least allowed us access to a nice waiting area.
avaliação de
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6,0
Contras: Seats very uncomfortable
avaliação de
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3,6
Contras: If they would have blankets for us, the plane was too cold
avaliação de
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10,0
Prós: Yes
Contras: Thank you
avaliação de
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9,2
Prós: Pilots did an excellent job. flight attendants were professional and helpful. pre flight help to get me and my backpack to the plane was excellent once they understood i could not carry anything. check in was prompt and excellent with the checkin helping to put my luggage on the weight machine.
Contras: Training people to be multilingual would help the customers. Tho I speak several languages, unfortunately Spanish is not one of them. So I had a difficult time explaining that i had been mowed down by an out of control bicyclist who sent me to the ER three times for severe trauma.
avaliação de
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2,0
Prós: Nothing
Contras: No leg room couldn't even move, old plane, 2 hours delayed, had to pay extra money because according to the airline I did not have my passport number on my reservation.
avaliação de
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6,3
Contras: Food was horrible! Seat was very old and uncomfortable
avaliação de
-
10,0
Prós: Great landing at JFK. Terrific pilot
avaliação de
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10,0
Excellent
Prós: Good trip
Contras: N/a
avaliação de
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10,0
Delicious
Prós: Excellent customer Services
avaliação de
-
6,6
Good price during the holiday break.Basic service with outdated planes
Prós: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Contras: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
avaliação de
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6,6
Good price during the holiday break.Basic service with outdated planes
Prós: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Contras: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
avaliação de
-
8,0
Prós: Muy pintual
avaliação de
-
7,0
Prós: La puntualidad
avaliação de
-
2,0
Lost flight
Prós: Nothing
Contras: The fact that I lost my flight because website vayama changed my flight itinerary and didn't airlines know
avaliação de
-
3,3
Miserable
Prós: I liked that it was nonstop, but the time was terrible - 1:45am.
Contras: Everything took way too long and the flight was uncomfortable. Since it was an overnight flight, I was hoping to sleep. There was absolutely no sleep to bechad. The seats were tiny, they barely reclined, so getting into a comfortable position was impossible.. One child (about 4 or 5 years old) wouldn’t stop crying or talking loudly or playing some noisy game on her parent’s phone. The flight was jam-packed. Because I was feeling lousy - tired and irritated - I just couldn’t eat much breakfast. Not in the moi to eat eggs at 6am. It’s really too bad, since the flight was fantastic from Nee York to Quito.
avaliação de
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6,0
Uncomfortable airline
Prós: Direct fight
Contras: The monitors did not work and very old interior plane design.
avaliação de
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2,0
Contras: We were told in flight had been cancelled in their system, and had to wait 30 minutes for them to rectify a problem that we did not cause. We sat on the tarmac for two hours-the pilot did not say why. Service was. Horrible? No toilet tissue in bathrooms, plane leaking, no cushions on some seats....horrible experiemce
avaliação de
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3,3
Delayed.
Prós: They were able to get me seat up front
Contras: The delayed boarding really bummed my nephew and I. We were arriving late in Guayaquil and understood the risk of arriving late but this made things much worse.
avaliação de
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2,0
Contras: Incompetent corrupt bankrupt government run airline. They tried to switch flights canceled flights change itineraries and do whatever they could do to charge additional fees I will never travel with Tame airlines again
avaliação de
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3,3
Worst experience
Contras: Sits are very old and very uncomfortable for long flights
avaliação de
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10,0
Prós: Flight was very smooth the flight is friendly
Contras: None
avaliação de
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2,0
Horrible.. do not use TAME
Prós: Nothing. Service and quality control needs a lot of work.
Contras: Flight going to Lima was horrible. 5 of us traveled on the flight together. 1. Delays with no information as to how long or what was wrong. 2. The Tame agent just said listen to the intercom. The gate changed 3 times on June 21st flight. 3. No organization and no empathy for the passengers. Tame seems to feel because they gave us a voucher to eat breakfast for $12 it’s ok. It’s not ok. 4. We get to Quito and we have to stay in a hotel 30 min away from the airport. The hotel itself was fine. But it was in a very bad area. No stores around. We could not even buy a water bottle or soda. 5. We finally get to lima 1 day later and 1 day lost due to Tame, my suitcase was missing. All my personal items, clothes, etc were still in Ecuador. We were told tomorrow night the bag would arrive and it would be delivered to my residence in Peru. Nope. We received a phone call Sunday night at 1am from Tame. That they were on their way to the house. In about 1 hour. Tame never showed up that night. I lost sleep due to being up waiting for my luggage to arrive. It was ridiculous. The next afternoon I went to the airport to pick up my luggage and Tame was closed because they only work night hours and certain days. So, I could not use get my bags once again. I will never book with Tame again and would like my money back from them.
avaliação de
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2,0
Pure garbage
Prós: Nothing
Contras: Staff was rude. Flight was over 12 hours delayed. Plane was old. Food was awful.
avaliação de
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4,0
Stay away
Prós: Crew is nice and polite. Flights were on time.
Contras: Old planes, very cramped seating, non working monitors.
avaliação de
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2,3
The worst flight experience I have ever had.
Prós: The staff was nice.
Contras: I have never been on such an uncomfortable airplane. The seats were outrageously uncomfortable. It was like sitting on worn out cardboard for 6 hours. The plane was filthy. It was incredibly hot. I was really stunned at how horrible it was. The plane was a leftover from the late 80's, no exaggeration. And the planes from the 80's were better. They at least had a movie, drink service, were clean, and the seats were more comfortable.
avaliação de
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5,6
Old plane but got there safely
Prós: Smooth boarding with preference to handicapped and people with children. Left on time and got to the destination on time.
Contras: Airplane was not week kept inside. Dirty with stains, really old seats. Looks kind of bad. Entertainment system completely useless and not at par with our current world. Even the route information had wrong labels. But the flight in itself was just like any other.
avaliação de
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2,0
Terrible - no warning
Contras: My flight has been delayed 13+ hours with no warning until I got to the airport
avaliação de
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4,6
Prós: Got me from point A to point B without crashing
Contras: The registration and boarding is an absolute mess.First, the agent tells us we can check in as early as 9 pm when we come at 9:30 pm the counters are empty and not a single agent shows up until 10:30 pm. By that time the line to the counter is across half the terminal. The special line for the disabled was ignored for an extra half hour. When boarding is announced they say they will board by row, but then no announcements on rows boarding are made so the boarding process is a mess too. The plane is old, dingy and stinky. Individual lights are not working. When I mention to the flight attendant that I think something smells like burning, she just walks past me without even giving it a second thought stating "no, it does not".. Just a truly mediocre quality with nobody caring.
avaliação de
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3,6
Prós: The service at check in time
avaliação de
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4,0
Prós: Check in crew provided good customer service
Contras: TVs didn’t work, plane wasn’t old and uncomfortable
avaliação de
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2,0
Prós: It landed safely.
Contras: In Quito, we waited over 1 hour in line to check in. The plane itself was dingy. The "entertainment" system was at least a decade out of date and barely worked. The food was medicore at best. There was no wine or beer available. There were no beverages offered on a six hour flight other than those that came with the meal.
avaliação de
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9,6
no food or entertainment on this flight
Prós: Safe, quick flight
avaliação de
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10,0
Prós: Same
avaliação de
-
7,6
35 minute flight
Prós: Went off without a hitch.
avaliação de
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7,0
Airline can’t be blamed for a screaming baby
Prós: Aside from the child keeping me for most of my overnight flight, the flight was a success as far as getting me home alive in a timely manner.
Contras: Screaming child, lack of wifi or entertainment options.
avaliação de
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2,0
Worst customer service
Contras: TAME cancelled my flight didn't update me went to airport to talk to agent agent turned me away with no answers spent 6 hours total on hold on the phone to talk to an agent no refund or credit offered on a $700 flight
avaliação de
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9,6
Upgraded to Business Class
Prós: There was a problem when we tried to check in at the TAME counter in Lima, Peru. They were able to resolve the problem and upgraded our seats to business class seats. Now THAT's the way to fly.
avaliação de
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9,2
Prós: Check-in was fast, even though we could not complete a web check-in
Contras: The plane was old, the seats had seen a lot of use.
avaliação de
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3,0
I hate this airline
Prós: That I landed safely and on time
Contras: OLD worn cloth seats that are falling apart with material worn thin. There is NO entertainment on either flight and it’s a six hour flight, you can’t order a special meal, I wasn’t asked if I wanted a beverage until four and a half hours into the flight, there are no outlets to charge your electronic device, the bathroom smelled like urine that turned into ammonia due to a lack of thorough cleaning. SO GROSS
avaliação de
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5,0
Bad experience
Prós: I think it's in the best interest of tami airlines to get new and improved airplanes
Contras: Plane overall was disgusting Bathroom were not well maintained Seats didn't have working entertainment systems Bottom of seats were bent towards the floor and were uncomfortable to sit in and head rests were ripped as well We didn't have blankets for sleeping at night nor any pillows Overall I believe the price was too expensive
avaliação de
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10,0
Surprised to be in first class!
Prós: I booked this through the notoriously sketchy Flight Network website and did find it expensive (although cheaper than Google Flights etc). Turned out I was in 1st class for my first flight. Had no indication of this upon booking, but hey it was great!
Contras: No complaints!
avaliação de
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10,0
great service
Prós: great service on air
Contras: wait time at airport and snacks on air
avaliação de
-
10,0
great service on air
Prós: great service
Contras: wait time for connection flights
avaliação de
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3,0
Contras: Over fly tickets sold and I missed a baggage and still don’t have a answer poor costumer service I was in the airport for about 3 hours and nobody help me with luggage I going to call tomorrow again
avaliação de
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10,0
Good experience, direct flight didnt expect much and got everything
Prós: Everything on time
Contras: Little old in flight equipment + seats
avaliação de
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8,0
Prós: Excelente la atención.
avaliação de
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2,0
The third time that they decide to cancel a flight without explanation
Contras: The airline cancelled the flight, no explanation. This has happened with TAME numerous times. Their options would have meant a bus ride from Cuenca to Loja which was impossible with my own itinerary. I will try everything possible to not use TAME.
avaliação de
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6,0
Prós: Atratraso de vuelo
Contras: Atraso de vuelo
avaliação de
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2,0
Contras: No online booking or seat assignments. Desk team at JFK was terrible. Plane was very old.
avaliação de
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7,3
Prós: On time
Contras: Seats very cramped (I'm 6'1")
avaliação de
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5,6
Prós: Crew was professional and polite. Check-in was easy.
Contras: Flight was delayed 1 hour and there was no information given during that delay.
avaliação de
Status do voo
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Informações de contato da TAME
- EQ Código IATA
- +593 23977100 Ligue
- tame.com.ec Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.