Prós: Not a damn thing
Contras: I asked for water and the woman said there was nothing available and I had to take medication - is that even legal to have a plane with zero water??
Would never fly with star Peru again
Contras: It was over an hour late then we sat waiting on the runway for an hour which made me miss my bus
Contras: Bad service
Contras: I didn't like that we missed it; Avianca flight was over 4 hours late. The Star Peru Flight was late too and though we were at the counter on time they would not let us get in the flight or put us on a different one.
Contras: I have flown with star Peru 3 times. Each one was delayed at least 45min. We almost missed one because they never displayed the gate change. A different star Peru flight was cancelled at the same time and we were just happy to make it to our destination. My experience with star Peru has been disorganized and messy. Will think twice before booking with them again.
Prós: pilot Landing was perfect
A non- flight
Prós: The staff was helpful in getting us booked on LA
Contras: When we reached the airport at 11am for a 1.30pm flight, we were told that the flight was delayed, and was likely to leave at 3.30pm. We had nothing to do, but tried to while away our time till around 1.45pm and returned back to the counter. There after, we were told that the flight had taken off ON TIME at 1.30pm. We weren't the only ones to have been bumped off -- there were about 15 people more. Star HAD our contact information, emails, phone numbers, etc. The least they could have done was to send us a text.
Cancelled without notice
Contras: They cancelled the flight without notice and there was no counter no one to help I had to pay for another flight in another airline Worst experience ever
Flying to Cusco
Prós: Quick flight
Contras: Seats beside toilet with no window.
Economy way to fly
Prós: Flight on time. Kind crew
Flight delayed 3 hours because star Peru didn't have enough oil
Prós: Maybe it's hard to get oil in lima, but I find that hard to believe. Star Peru seems pretty disorganized
Prós: The flights departed and arrived on time, good in-flight service. We were a bit nervous because it seemed like all the other airlines had many more people, but everything worked out fine.
Contras: We had to sit on a bus for a while for our first departure, then were bussed out to the tarmac where we boarded. Also had to take bus on the way back, but it was really a minor inconvenience.
Contras: Flight was delayed for more than an hour, would appreciate clearer instructions regarding the change in boarding gate
Great trip, great Price, great Service
Prós: The experience was great. Quick and comfortable flight. Star Peru is a great airline, would rebook again. 10/10
Contras: Smelled like toilet
Contras: Seats are small. Felt a bit like a cattle car.
Prós: Not really good experience because my ticket I bought was for morning flight but this company doesn't have any trips on the morning so I stay 6 horas waiting for the afternoon trips
An excellent alternative
Prós: My wife and I have flown this route (LIM/PEM) 8 times, usually with LAN [now LATAM], a larger airline. StarPeru was excellent, smaller scale, more friendly, less crowded. We were impressed.
Quick and Easy
Prós: Easy and kind service.
Prós: Supervisor seemed genuinely sorry for the airlines mistake.
Contras: Star Peru overbooked our flight so they did NOT have any seats for us. We missed half of a tour we had paid for and had to wait until the next day for the next flight. What a nightmare.
NICE TRIP WITH A LITTLE DELAY BECAUSE OF WEATHER
Prós: Peruvian Airlines is my airline of choice when traveling within Peru.
Prós: They tried their best to rectify the situation
Contras: Too many problems and delays. I'm still not sure when my return flight will take place!
Value for money
Prós: Very convenient. Last minute booking in a reasonable price