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Prós: Food was good. Flight attendants were pleasant. Flight was smooth.

Contras: The movie selection wasn't the best but I suppose thats minor.

Service was "meh"

Prós: The fact that this is a direct flight was incredible. However, the flight attendants should be better trained so they come across as more polished and polite to the passengers and match the better international airlines.

Contras: The flight attendants only spoke in phrases "beef or pasta" "coffee or tea" throughout the flight rather than asking passengers something like, "Would you like some coffee or tea?" In addition, one flight attendant's standard response when he didn't hear something well was "heh?" rather that "excuse me" or "could you please say that again?". Also the headphones given out were of poor quality.

Flight Review

Prós: The flight overall was really comfortable. Crew were friendly, entertainment was extensive with multiple options. Flight was empty so seating was really comfortable.

Contras: Food was awful. We chose the Muslim meal and it was really bad. I would prefer going with a Seafood or vegetarian option. For such a long flight breakfast was really measly and no snacks were provided Bathroom were filthy. There should be a backup plan to keep bathrooms in better condition for long flights.

Ok flight

Prós: Loved the movie selections

Contras: The seats are entirely too close together, even for me and I'm only 5"3. Airlines are trying to maximize profits while sacrificing passenger comfort and that is ridiculous. Great customer service will gain more business than any other method.

Prós: The flight was very comfortable which is important for a 15 hour flight! There was excellent entertainment options and the attendants were pleasant.

Contras: I was not a fan of the food options. Dinners were good but the snack sandwiches and pancakes served were disgusting. I also needed to purchase an adapter in order to use my personal headphones.