Avaliações de viajantes
AVALIAÇÃO GERAL
7,4
Bom
Baseado em 1.849 avaliações
Nota geral
7,5
Embarque
7,6
Conforto
7,4
Tripulação
7,9
Entretenimento
6,6
Comida
7,2
Encontre passagens baratas na South African
Ida e volta
Econômica
Informações sobre a South African
| Código IATA | SA |
|---|---|
| Rotas | 42 |
| Rota principal | Joanesburgo OR Tambo a Cidade do Cabo Cape Town Intl |
| Aeroportos em que opera | 21 |
| Aeroporto principal | Joanesburgo OR Tambo |
Avaliações recentes
Avaliações dos viajantes
199
240
158
85
50
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2,0
Contras: Due to the Coronovirus pandemic, we decided to cancel / postpone our travel plans. Unfortunately, after calling several days in a row, neither South African Airways nor Flight Hub would refund or even offer a credit for our tickets. Neither party would even waive the change fees so that we could book for a later date. The change fees would have cost $500 per ticket, and at 3 tickets, that would have cost us an additional $1500 to postpone our already $2400 tickets. We were extremely disappointed with how this was handled. We did not board the flight in the end.
avaliação de
-
9,3
Contras: Nothing
avaliação de
-
8,3
Contras: Better Movies and music
avaliação de
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8,8
Contras: It’s a hop and a skip, just 2 1/2 hours. But. Nice flight
avaliação de
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8,0
Prós: Courteous crew
Contras: Entertainment console only partially working. Toilet vacant/occupied indicator not working fully.
avaliação de
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10,0
Contras: Wish SAA doesn’t stop their operation, friendly cabin crew and tremendous professional on deck crew
avaliação de
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8,0
Prós: Food and service as well as pilot trying to speak other languages. Great to hear him trying. he put a smile on the teams face. Sounded liked a good leader and that is encouraging, especially as the airline is going through a tough time.
Contras: Seat comfort and tech access to USB ports etc.
avaliação de
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10,0
Contras: everything ok
avaliação de
-
7,6
Prós: Good size screen.
Contras: Check in Lagos.
avaliação de
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10,0
Contras: Absolutely nothing could be improved. The staff were the friendliest I’ve come across and the food was great too.
avaliação de
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7,3
Prós: The crew was good and friendly. The seat was good for a domestic business class
Contras: The food was not good. Chicken was very overcooked and the mashed potatoes tasted like they came from a box
avaliação de
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8,4
Prós: The seat was very comfortable
avaliação de
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9,3
Prós: The seat and the crew were fantastic! The crew was so friendly and helpful and always checking to make sure that everything was ok. Also, they proactively cleared trash from my area
Contras: The food was fine, but not exceptional
avaliação de
-
7,6
Contras: The big four-engine Airbus has no electrical outlets or USB ports at each seat. Entertainment screen was intermittent.
avaliação de
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7,6
Prós: Crew were amazing
avaliação de
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8,0
Prós: friendly crew
Contras: flight was delayed 2-hours, I pre-paid for a seat but was relocated to a different less convenient seat.
avaliação de
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8,0
Prós: Crew was amazing!
Contras: In flight entertainment
avaliação de
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6,0
Contras: Lovely Airbus 340-600, with no USB or electrical ports at any seat, and the screen at my seat was inoperative.
avaliação de
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6,0
Prós: Beef for lunch
Contras: The wine, the eggs and the bathroom never clean
avaliação de
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6,6
Contras: Various tv screens would not stay in place in row 47 where I was sitting
avaliação de
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7,0
Prós: Crew was amazing both the ground staff and the FA on board. Food was nice.
Contras: No USB charge or personal video entertainment. It's an old plane that desperately needs upgrades. For the price point of the route compared other carriers, the only benefit you are getting is a direct flight.
avaliação de
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7,6
Prós: A very comfortable flight (with a full plane and in economy). The crew was clear, gave good instructions and were available to help. Even though the flight started bumpy, they will still able to complete service on a short flight.
Contras: Despite my status with Star Alliance (Gold...the highest), I still was not allowed to take my roller carry on into the plane. There was plenty of space as they were allowing NO one in economy to take a roller carry on. Despite requesting it twice (I was at the end of a long, 3 day journey from the US to Harare) I was denied. This was unnecessary and spiteful to those of us who fly frequently.
avaliação de
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8,0
Contras: Great short flight
avaliação de
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10,0
Prós: The entire process was awesome
Contras: N/A
avaliação de
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6,3
Prós: The crew was good and the seats were comfortable and had enough space.
Contras: There was no wifi and on a long flight like that I sort of felt out of date with the world.
avaliação de
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9,2
Prós: The crew was great, the food was fine; it was all very much as good as could be expected. It was a very positive experience relative to industry norms.
Contras: Boarding (and deplaning) is inherently tedious; I'm not sure what could be done to fix it. And sitting on planes for 17 - 19 hours is just brutal. This is not South African Airline's fault, it's a problem across the board, and i don't see this changing anytime soon. Also, the human air-travel carbon footprint is completely unsustainable, which is also not the (particular) fault of South African Airlines. In fact, it's my fault for participating...
avaliação de
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7,3
Prós: it's nice to be on the same plane all the way to the US va flying through Europe or the Middle East and switching
Contras: old airplane had no power point at the seat
avaliação de
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10,0
Prós: Business Class on the Code Share, South African Air was superb
avaliação de
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10,0
Prós: Crew very civil & well dress, plane was very clean,great hospitality
Contras: They used some kind of spray while we were sitting in the plane and made it hard for me to breathe ,hopefully they can do that before boarding
avaliação de
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10,0
Prós: Entertainment system was great, leg room was comfy and I had an aisle seat plus an empty seat next to me so I could nap and move around okay. Our airhostess was awesome! Someone was sick on the flight so we left 35 mins late, so missed my connection to Newark but they promptly rebooked me for 3 hours later :) thanks for excellent service!
Contras: N/A
avaliação de
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6,3
Contras: The crew was not very friendly and that affected my entire experience
avaliação de
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7,3
Prós: The crew was great. Food was not bad either
Contras: Not so comfortable. SAA needs to upgrade- seats and technology. It feels tight and crowded. You can’t even charge your phone
avaliação de
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9,0
Prós: Amazing crew
Contras: Entertainment
avaliação de
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9,0
Prós: Crew were amazing
avaliação de
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4,6
Contras: A central de entretenimento não estava funcionando. Atraso de 50 minutos no voo, mesmo o embarque tendo sido no horário. Verifiquei nos acompanhamentos de.voo que os atrasos neste voo São recorrentes. Deveriam alterar o horário na timetable.
avaliação de
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8,0
Contras: Super sad the regional flight stopped offering the nice box lunches
avaliação de
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7,6
Contras: Both food and entertainment have declined over the past 20 years
avaliação de
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7,6
Prós: The crew between Joburg and Accra were friendly and fantastic. Less so the crew from Accra to DC
Contras: SAA’s food quality has declined over the past 20 years. And entertainment seems to be running a bit behind compared to other airlines.
avaliação de
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5,3
Prós: Service was great
Contras: Airplane lack modern entertainment
avaliação de
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2,0
Poor customer service
Prós: Nothing
Contras: Everything
avaliação de
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7,0
Contras: My bags never arrived on time.
avaliação de
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8,3
Contras: I am tall, and I did not have a favorable seat. Many think all tall people like the aisle seat
avaliação de
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9,3
Prós: Crew was really awesome
Contras: More information regarding seating preferences
avaliação de
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3,0
Contras: Plane is old and systems worn out. Seats uncomfortable, little leg room, no premium economy and entertainment system didn't work. I have flown nearly 2 million miles and this has to be one of the worst planes I have been on.
avaliação de
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5,0
Contras: We placed a bid to upgrade and it was accepted at the last minute - we were traveling from the USA and something went wrong with our credit card so SA was unable to charge the card. When we arrived at airport a couple hours later the bid was no longer valid and the ticketing people informed us it would be $220 more per person than the bid that was accepted. Felt like it was a scam. We declined to purchase the upgrade at the increased price
avaliação de
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10,0
Contras: Manter o excelente serviço.
avaliação de
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7,0
Prós: There was a female cabin crew (I can't recall her name but I guess she was the only female serving food) on Flight 209 from Accra to Washington on September 3, 2019 - her negative attitude absolutely disqualifies her to be a cabin crew on any flight. Besides that, the seats were comfortable.
Contras: First time flying SA...generally, I enjoyed the flight just that all the cabin crews need to have intensive training on great customer service and professionalism.
avaliação de
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4,6
Prós: Crew was good, friendly and helpful
Contras: Was not able to watch any movies throughout the flight
avaliação de
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9,0
Prós: Was surprised with a meal and all beverages were free including alcohol.
Contras: Entertainment limited to predetermined programming on screens every 5th row or so.
avaliação de
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2,0
Prós: just arriving home safe
Contras: No choice on Breakfast meal. No halaal meal
avaliação de
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6,3
Prós: reliable, on time, clean and efficient.
Contras: Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization.
avaliação de
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2,0
Prós: Not on the flight
Contras: Connecting flight was late
avaliação de
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3,6
Prós: Not much
Contras: The flight was delayed and now one wanted to help in order to make my connecting flight in Johannesburg to Windhoek. I missed it with 5 minutes.
avaliação de
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6,8
Contras: The food that they give you on the plane could have been better. The lunch they provided was terrible.
avaliação de
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3,6
Prós: Cattle car
avaliação de
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8,3
Prós: Welcoming crew and good service
Contras: Upgrade to business
avaliação de
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10,0
Prós: For a flight of 1 1/2 hours, we were served a delicious hot lunch.
avaliação de
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3,6
Contras: The boarding process was just a free for all. Could not get tv to work, no help from crew. It would have been nice to get our passport control forms on the plane, instead of at airport. Other flights comeng in had theirs.
avaliação de
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10,0
Contras: Really great and kind service.
avaliação de
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8,3
Prós: Great crew, great vegan food (order ahead!).
Contras: Ground crew disorganized and unfriendly in both Joburg and Windhoek
avaliação de
Status do voo
Mapa de rotas da South African
Principais aeroportos em que a South African opera
- Aeroporto de Joanesburgo OR Tambo (JNB)
- Aeroporto de Cidade do Cabo Cape Town Intl (CPT)
- Aeroporto de Lusaka (LUN)
- Aeroporto de Harare (HRE)
- Aeroporto de Maputo Intl (MPM)
- Aeroporto de Acra Kotoka (ACC)
- Aeroporto de Windhoek Hosea Kutako Intl (WDH)
- Aeroporto de Lilongwe Intl (LLW)
- Aeroporto de Dar Es Salaam (DAR)
- Aeroporto de Nairobi Jomo Kenyatta Intl (NBO)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Nova York John F Kennedy Intl (JFK)
- Aeroporto de Perth (PER)
- Aeroporto de Lagos Murtala Muhammed (LOS)
Informações de contato da South African
- SA Código IATA
- +27 11 978 1111 Ligue
- flysaa.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.