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Contras: FLYUS, the company you directed me towards to buy the tickets could not have been more incompetent. Due to the rising Covid numbers in Japan, I needed to cancel my trip. I tried calling the customer service number to Flyus.com three times. Each time being directed to a voice mailbox that is full and hangs up on you before you can leave a message. I had the option to cancel the tickets on their website, but there would have been hundreds of dollars in extra ‘cancellation’ fees with no promise of getting any of my money back from the airline. The cheapest option for me was to not cancel and just not get on the airplane. In all, I just paid 725 dollars for a headache. No actual service provided for that money. I have used Kayak many times with good results. This last time really soured my opinion of your service.