|Rota principal||Puerto Montt El Tepual a Santiago Arturo Merino Benitez|
|Aeroportos em que opera||22|
|Aeroporto principal||Santiago Arturo Merino Benitez|
Prós: We never got boarded!! They oversold the flight and al the passengers without seats are left in line with no explanation! And extremely rude people at the counters. I understand the issues going on these days but to not even acknowledge hen people are asking them when is the next flight, is unacceptable! I will never book this airline again and expect my money back for today's no go :(
Contras: Don't work with this company! Sky Airlie is horrible customer service at the counters in Punta Arenas
Prós: Plane was boarded rear to front.
Contras: Communication about which bag fees were required. Waaaay overpaid for bag fees.
Prós: On time
Contras: Carry on forced check at door - same size I have used to fly on American and LATAM. Said nothing downstairs at baggage check, but then forced me to pay $30 at bording because they said it was too big. Pretty lousy. Also brief turbulence at the beginning and they closed the bathrooms for the rest of the smooth three hour flight.
Contras: Complementary coffee, tea
Prós: On time
Contras: More space between sits
Contras: The cost of this flight was too high for such a mediocre experience. Additionally after paying to bring a bag on board, there was difficulty in finding a space for it and the crew was only somewhat helpful.
Prós: There was lots of space in the aisle and seat.
Contras: Sky Airlines lost my luggage! I couldn't check-in online, and then when we were running late, they almost didn't print our ticket out at the ticket counter. Sky Airlines lost my luggage on top of that! Still waiting for it now...
Prós: Land crew
Contras: Flight was delayed 30 minutes; seats were terribly uncomfortable; flight crew was rude; boarding process was confusing, no announcements were made in English.
Contras: Seat didn't recline at all
Prós: Quick flight. Nice plane
Contras: Paying for carry on bag was expensive
Prós: The crew that we had direct contact with were nice. The baggage screeners are misinformed.
Contras: We were removed from our flight to bariloche because of an issue with our checked bags. The issue was that we had some AAA alkaline batteries in our bags. We were told this is in violation of international standards. It is not. We missed our flight because of this.
Contras: Rudeness of people at counter for check-in
mala atención del counter de Sky en Calama. Nos cobraron demás
Prós: Que hicieran claras las reglas de llevar equipaje de mano, pues es un engaño y una estafa. Nuestra maleta de mano ha sido adquirida en Europa para vuelos low cost
Prós: Bad service also i find out my pscreption sun glass is missing
Prós: Crew was nice and helpful.
Contras: If they didn't charge for carry on luggage, would had been perfect.
Contras: We were late to board on an already late flight
Prós: Comfortable ride, once we got to the plane boarding was very fast as we used two doors to board
Contras: The plane arrived late and we had to move gates. We stood around for a very long time with no communication as for the hold on
Contras: I would have wanted more legroom and the passenger in front of me kept reclining into my knees.
Prós: We were on time even early
Contras: They don’t even serve water and had menu items missing. also the seating is WAY too tight and uncomfortabke
Contras: Voo atrasado e quando finalmente chegou não foi avisado e nem colocado nos monitores, resultado perdi meu voo e meu dinheiro.
Refused priority boarding by a psycho boarding attendant
Prós: Stewards were professional
Contras: Gate attendant was too stupid to find my pre boarding authorization in the system. Child kicking the back of my chairman another child playing video game with sound on. No headphones
Security good bye Chile (forever)
Prós: But the security at Santiago to the States was ridiculous. Tossing out water at the gate, hand checking luggage and a General all around rudeness. Good bye Chile.
Contras: Late. No room. Rows 27, 28 and 29 didnt exist. Had to relocate passengers.
Vuelo pta arena
Prós: El precio y la puntulidad
Contras: Asientos incomodos
Good but cramped
Prós: It was a great price. You get what you pay for.
Contras: The food and beverage service was an extra fee and the seats were super cramped.
Prós: One hour late
Prós: Preço bom
Contras: Muito apertado e não limpo antes de entrarmos no aviao
much buy water
Prós: Cheap flight
Contras: No water, changed gate last minute, had to run to new gate. Row 9 seats do no recline.
Contras: At check in they told us that we only had one leg of our trip, from puerto montt to Santiago, instead of all the way through to calama. I had to push to have them check that indeed we were going all the way to calama. They were convinced we weren’t and that we’d have to pay the baggage fee twice.
Prós: Bad service overall
Prós: Crew very professional
Prós: Price. Had exit row so very roomy
Contras: No service
They get you there
Prós: cheap, efficient, on time.
Contras: Extremely tight. I'm 5.7 and 130 pds and could barely fit. Will definitely try to purchase an emergency exit for my return. That's the not upgrade possible. No business available. No free refreshment, even the water was for purchase only.
Prós: Muy amable..l
Contras: Bebidas...no hay gratis.
Prós: La amabilidad
Contras: Bebidas.....no hay gratis...
No leg room...seats should not recline
Prós: Staff is decently friendly
Contras: They should not allow reclining seats with such tiny amount of leg room
Prós: nice service
Contras: On our way from Santiago to Buenos Aires we had to wait to pick up our suitcases hours due to a strike. On our way back, one of our suitcases got lost. I am still waiting fir Skype to contact us.. ( +2 days )
Prós: Good service, no complaints.
Prós: The staff were friendly and professional. Cokplimentary snack on such a short flight was appreciated
Contras: Crew did not tell us local time, or at least not in English, when landing. The time on my watch and phone matched what was on my itinerary for the layover. But we were actually 2 hours late! Missed my connection due to this hiccup. Pretty sure such things are WHY they always announce local time
Gross delay and uncertainty
Contras: They changed, until I left, the boarding gate three times. They gave me 27 at the check in counter, after a while monitors sent us to 24, then they directed us to 27 again, then to 26 and finally to gate 29. First the delay was 2 and a half hours, then three, then 4, then 7 hours. I was traveling for one meeting from one day coming back the next afternoon. With the 7 hour delay, I'd have to go directly from the airport, after a horrible night, to my board meeting. It was a no go. I declined to travel and expect a full refund
Probably the worst flight I have ever been on
Contras: Flight was delayed with no explanation or proper update. Didn’t even give you a glass of water for a flight that was over three hours long (had to pay for everything). Booked it so people were cramped together while others had entire rows to themselves (on other flights I’ve been on flight attendants recognize this and help space out people). Horrible seats in general with no space and I am a very petite female and I felt uncomfortable. Horrible temperate control. Will not fly this airline again.
Contras: The desk agents are rude and unhelpful. It almost as if they are mad in being there. My ticket showed I was allowed to have a bag up to 23kg however they made me pay overweight fees. The desk agent gave me the wrong gate so I missed the flight. I had to purchase a new ticket and they charged me for bauuage fees again. Worst experience ever
Contras: They look for everything in order to charge you the carry in baggage. Bad bad service. Never flighit with this airline again
Prós: On time arrival. A low cost flight that does not compromise on the essentials. You still get free check-in luggage. The seats are a bit narrow, but that's ok for a 3h flight.
No food and no drinks
Contras: Was not given at least a free soft drink..
Prós: Buena puntualidad
Better than I expected
Prós: Quick boarding, On time, good pricing, safe arrival and return, complimentary 65lb check in bag
Contras: Worst legroom I've ever experienced, no beverage service, no entertainment
If you have long legs, you can't sit
Prós: The crew was nice. The flight was smooth.
Contras: There is no room for your legs if you are taller than 5'5. It's tighter than Spirit. No announcement for flight delay, and nobody to ask what's going on.
Contras: Tiny seats. Old planes. Charge for coffee or soda. They pack every row possible. Ridiculous carry on policy. Worst experience ever.
Contras: They didn't even gave us water.
Contras: Plane was dirty. Crew did not collect trash, so passengers stuffed trash in the seats and was not cleaned between flights.
Prós: Crew was nice, landing smooth
Contras: Very little space between seats
Cheap - but you get what you pay for.
Prós: The price
Contras: Seats so close together that my boyfriend couldn't fit his legs in. Thankfully it was a short flight.
Contras: Crew very RUDE.Not friendly attitude. Wd NOT recommend airline.
Prós: uncomfortable seats. Row number 9 doesn't recline and I wasn't told at the checkin. Plus, I had to do the checkin on the front desk, couldn't do online. Poor.
Prós: travel on time!! which is a plus always
Contras: the seat... I am slime and even that thee seat air way to small
Prós: The price