Avaliações de hóspedes
Avaliação geral
7,6
Bom
Baseado em 418 avaliações
Geral
7,8
Embarque
8,0
Conforto
7,6
Tripulação
8,2
Entretenimento
6,8
Comida
7,4
Pular para o conteúdo principal
Informações sobre a SilkAir
| Código IATA | MI |
|---|---|
| Rotas | 86 |
| Rota principal | Kuala Lumpur Intl a Singapura Changi |
| Aeroportos em que opera | 43 |
| Aeroporto principal | Singapura Changi |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,4
Contras: Planes are old and worn. Design is outdated with cramped seating and aisles.
avaliação de
-
4,6
Contras: No selection in food. Seats not very comfortable. Old plane,
avaliação de
-
8,0
Contras: Flat beds in business class
avaliação de
-
8,0
Prós: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Contras: Major issue involving booking return flight overall.
avaliação de
-
9,5
Prós: The flight was efficient and clean
avaliação de
-
10,0
Prós: Everything is good
Contras: Some plane doesn’t have inflight entertainment
avaliação de
-
7,2
Contras: Seats were a little uncomfortable.
avaliação de
-
6,3
Prós: Silk Air Crew is rude and does not like to help passengers.
Contras: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
avaliação de
-
10,0
Prós: Crew was awesome
avaliação de
-
7,6
Prós: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Contras: Coffee creamer could be better. Should offer earphones.
avaliação de
-
4,0
Contras: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
avaliação de
-
10,0
Prós: free tour
avaliação de
-
7,0
Prós: Yes&Yes
Contras: Entertainment
avaliação de
-
7,2
Prós: Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Contras: The flat bed could be straight rather than to sleep in a angle
avaliação de
-
2,0
Overcharged $170 on my credit card
Prós: The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Contras: That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
avaliação de
-
3,3
Flight better because it was the last one
Prós: What's the point
Contras: You get the idea
avaliação de
-
10,0
Koh Sumai to Singapore flight
Prós: Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Contras: I had issues with the WiFi
avaliação de
-
5,6
Prós: Crew were nice
Contras: No in-flight entertainment.
avaliação de
-
9,0
Prós: Food was excellent.
Contras: The giving out of food should be to all and not just kids first
avaliação de
-
3,3
Prós: Very old aircraft rattled through the whole time
Contras: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
avaliação de
-
8,6
Prós: Comfortable journey
Contras: No entertainment system
avaliação de
-
5,6
Contras: At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
avaliação de
-
4,3
Delayed Again!
Prós: Flight was delayed.by 30 minutes
Contras: This is our third flight with SilkAir which was delayed
avaliação de
-
10,0
Contras: No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
avaliação de
-
6,0
Prós: Silk/Singapore Airlines food is always good
Contras: Boarding took ages and then sat on the tarmac for an eternity before take off
avaliação de
-
10,0
Exellent
Prós: All of them
Contras: No one
avaliação de
-
8,0
Contras: not many snack options
avaliação de
-
6,3
Prós: Efficient and polite crew
Contras: No power outlets on the plane.
avaliação de
-
5,0
Contras: Short flight so we were descending when meals were served. Again no power outlets on the plane.
avaliação de
-
10,0
Great experience
Prós: Everything was so flawless.
avaliação de
-
5,6
Contras: Food
avaliação de
-
9,0
Good but could use power on all planes
Contras: Please add power outlets to all planes
avaliação de
-
6,0
Good all around
Prós: Staff were efficient and boarding was quick
Contras: Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight
avaliação de
-
6,0
Contras: Plane outdated and small not very comfortable.
avaliação de
-
3,6
Prós: We were travelling with twins and the crew was very helpful.
avaliação de
-
7,0
Short transit time
Contras: Short transit time.
avaliação de
-
0,0
Contras: Because the flight from IAD to London was cancelled, I never made it to this flight.
avaliação de
-
8,0
Room for improvement
Prós: Good leg room,
Contras: Breakfast served is not good. no USB charging port.
avaliação de
-
4,0
Contras: when fly is cancel, your on your own.
avaliação de
-
5,3
Not so great flight
Prós: Well I get United miles
Contras: Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.
avaliação de
-
2,6
Unsatisfactory flight, food, seats for business class
Prós: Nothing, steward and stewardess were nice
Contras: Food, seating, aircraft
avaliação de
-
3,6
shortly flight but rules on headphones are silly
Prós: the 45-minute flight
Contras: the fact that i cannot wear my over the ear headphones during take off and landing - no cell phone use even in airplane mode - the entertainment system is turned on for 5 minutes before it was turned off for landing
avaliação de
-
5,3
Contras: Food was terrible on Silk Air flight
avaliação de
-
10,0
Excellent service
Prós: Meal service on a 1 1/2 hour flight
Contras: Nothing. Pp
avaliação de
-
2,0
flight cancelled without any reimbursement
Contras: Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.
avaliação de
-
6,0
Contras: Long layover in Singapore and hassle in having to stand in line for over an hour in transit for screening in Manchester airport
avaliação de
-
10,0
Prós: The staff was very responsive and the food was great.
Contras: It would be great it the seats were leather so that plane would feel more cleaner.
avaliação de
-
6,6
Flight was early, but food is terrible
Prós: efficient boarding, earlier than expected
Contras: noted a few times that on Singapore Airlines / Silk flights they alway run out of non-fish/seafood options. Why not reduce fish / seafood meals? This is really annoying if someone is allergic.
avaliação de
-
6,8
Prós: No leg room
avaliação de
-
9,6
Always a great experience
Prós: Innovative and effective audio/video entertainment system delivered on personal mobile device through plane's wifi connection.
Contras: More variety in meal choice would be nice, since the same choices were offered on both legs of my flights from Jakarta to Yangon. But food was tasty and wine was nice.
avaliação de
-
7,6
Contras: Business class seats did not recline back far enough. Very uncomfortable, did not sleep.
avaliação de
-
10,0
Prós: very comfortable . I love to in Singapore
avaliação de
-
8,0
Contras: Ok
avaliação de
-
10,0
Contras: Kolkata airport service. They did not bring the wheel chair
avaliação de
-
10,0
On time departure
Prós: Flight was speeding down the runway at 6:45 as scheduled. Very punctual. Easy boarding.
avaliação de
-
9,6
Nice and early
Prós: Plane was clean. Staff was super attentive. Enjoyed it.
Contras: Very basic airplane food. Nothing much
avaliação de
-
9,3
Prós: Great crew and service.
avaliação de
-
2,0
Flight delayed. Missed connection. Trying to find an alternative to ge
Prós: Nothing
Contras: Everything
avaliação de
-
5,6
Contras: For the four-hour flight, there was no individual entertainment system -- in the old aircraft used, only the archaic drop-down screen that keep showing the same old comedy strip. The seats were also rather old. Food could have been better. In general, does not compare well with the entertainment and aircraft offered by the middle-east airlines such as Quatar, Emirates, etc.
avaliação de
-
2,0
Travel to Kolkata
Contras: Poor quality airline airport staff in Kolkata - Not helpful Filthy dirty seats
avaliação de
-
9,5
Prós: The flight was efficient and clean
avaliação de
-
10,0
Prós: Everything is good
Contras: Some plane doesn’t have inflight entertainment
avaliação de
-
10,0
Prós: Crew was awesome
avaliação de
-
10,0
Prós: free tour
avaliação de
-
10,0
Koh Sumai to Singapore flight
Prós: Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Contras: I had issues with the WiFi
avaliação de
-
9,0
Prós: Food was excellent.
Contras: The giving out of food should be to all and not just kids first
avaliação de
-
8,6
Prós: Comfortable journey
Contras: No entertainment system
avaliação de
-
10,0
Contras: No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
avaliação de
-
10,0
Exellent
Prós: All of them
Contras: No one
avaliação de
-
10,0
Great experience
Prós: Everything was so flawless.
avaliação de
-
9,0
Good but could use power on all planes
Contras: Please add power outlets to all planes
avaliação de
-
10,0
Excellent service
Prós: Meal service on a 1 1/2 hour flight
Contras: Nothing. Pp
avaliação de
-
10,0
Prós: The staff was very responsive and the food was great.
Contras: It would be great it the seats were leather so that plane would feel more cleaner.
avaliação de
-
9,6
Always a great experience
Prós: Innovative and effective audio/video entertainment system delivered on personal mobile device through plane's wifi connection.
Contras: More variety in meal choice would be nice, since the same choices were offered on both legs of my flights from Jakarta to Yangon. But food was tasty and wine was nice.
avaliação de
-
10,0
Prós: very comfortable . I love to in Singapore
avaliação de
-
10,0
Contras: Kolkata airport service. They did not bring the wheel chair
avaliação de
-
10,0
On time departure
Prós: Flight was speeding down the runway at 6:45 as scheduled. Very punctual. Easy boarding.
avaliação de
-
9,6
Nice and early
Prós: Plane was clean. Staff was super attentive. Enjoyed it.
Contras: Very basic airplane food. Nothing much
avaliação de
-
9,3
Prós: Great crew and service.
avaliação de
-
8,0
Contras: Flat beds in business class
avaliação de
-
8,0
Prós: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Contras: Major issue involving booking return flight overall.
avaliação de
-
7,2
Contras: Seats were a little uncomfortable.
avaliação de
-
7,6
Prós: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Contras: Coffee creamer could be better. Should offer earphones.
avaliação de
-
7,0
Prós: Yes&Yes
Contras: Entertainment
avaliação de
-
7,2
Prós: Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Contras: The flat bed could be straight rather than to sleep in a angle
avaliação de
-
8,0
Contras: not many snack options
avaliação de
-
7,0
Short transit time
Contras: Short transit time.
avaliação de
-
8,0
Room for improvement
Prós: Good leg room,
Contras: Breakfast served is not good. no USB charging port.
avaliação de
-
6,6
Flight was early, but food is terrible
Prós: efficient boarding, earlier than expected
Contras: noted a few times that on Singapore Airlines / Silk flights they alway run out of non-fish/seafood options. Why not reduce fish / seafood meals? This is really annoying if someone is allergic.
avaliação de
-
6,8
Prós: No leg room
avaliação de
-
7,6
Contras: Business class seats did not recline back far enough. Very uncomfortable, did not sleep.
avaliação de
-
8,0
Contras: Ok
avaliação de
-
6,4
Contras: Planes are old and worn. Design is outdated with cramped seating and aisles.
avaliação de
-
4,6
Contras: No selection in food. Seats not very comfortable. Old plane,
avaliação de
-
6,3
Prós: Silk Air Crew is rude and does not like to help passengers.
Contras: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
avaliação de
-
4,0
Contras: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
avaliação de
-
2,0
Overcharged $170 on my credit card
Prós: The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Contras: That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
avaliação de
-
3,3
Flight better because it was the last one
Prós: What's the point
Contras: You get the idea
avaliação de
-
5,6
Prós: Crew were nice
Contras: No in-flight entertainment.
avaliação de
-
3,3
Prós: Very old aircraft rattled through the whole time
Contras: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
avaliação de
-
5,6
Contras: At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
avaliação de
-
4,3
Delayed Again!
Prós: Flight was delayed.by 30 minutes
Contras: This is our third flight with SilkAir which was delayed
avaliação de
-
6,0
Prós: Silk/Singapore Airlines food is always good
Contras: Boarding took ages and then sat on the tarmac for an eternity before take off
avaliação de
-
6,3
Prós: Efficient and polite crew
Contras: No power outlets on the plane.
avaliação de
-
5,0
Contras: Short flight so we were descending when meals were served. Again no power outlets on the plane.
avaliação de
-
5,6
Contras: Food
avaliação de
-
6,0
Good all around
Prós: Staff were efficient and boarding was quick
Contras: Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight
avaliação de
-
6,0
Contras: Plane outdated and small not very comfortable.
avaliação de
-
3,6
Prós: We were travelling with twins and the crew was very helpful.
avaliação de
-
0,0
Contras: Because the flight from IAD to London was cancelled, I never made it to this flight.
avaliação de
-
4,0
Contras: when fly is cancel, your on your own.
avaliação de
-
5,3
Not so great flight
Prós: Well I get United miles
Contras: Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.
avaliação de
-
2,6
Unsatisfactory flight, food, seats for business class
Prós: Nothing, steward and stewardess were nice
Contras: Food, seating, aircraft
avaliação de
-
3,6
shortly flight but rules on headphones are silly
Prós: the 45-minute flight
Contras: the fact that i cannot wear my over the ear headphones during take off and landing - no cell phone use even in airplane mode - the entertainment system is turned on for 5 minutes before it was turned off for landing
avaliação de
-
5,3
Contras: Food was terrible on Silk Air flight
avaliação de
-
2,0
flight cancelled without any reimbursement
Contras: Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.
avaliação de
-
6,0
Contras: Long layover in Singapore and hassle in having to stand in line for over an hour in transit for screening in Manchester airport
avaliação de
-
2,0
Flight delayed. Missed connection. Trying to find an alternative to ge
Prós: Nothing
Contras: Everything
avaliação de
-
5,6
Contras: For the four-hour flight, there was no individual entertainment system -- in the old aircraft used, only the archaic drop-down screen that keep showing the same old comedy strip. The seats were also rather old. Food could have been better. In general, does not compare well with the entertainment and aircraft offered by the middle-east airlines such as Quatar, Emirates, etc.
avaliação de
-
2,0
Travel to Kolkata
Contras: Poor quality airline airport staff in Kolkata - Not helpful Filthy dirty seats
avaliação de
Status do voo
Mapa de rotas da SilkAir
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
424
Singapura
SIN
Bangalore
BLR
320
Singapura
SIN
Kuala Lumpur
KUL
876
Singapura
SIN
Busan
PUS
875
Busan
PUS
Singapura
SIN
868
Singapura
SIN
Hiroshima
HIJ
467
Kochi
COK
Singapura
SIN
937
Chengdu
CTU
Singapura
SIN
175
Denpasar
DPS
Singapura
SIN
473
Hyderabad
HYD
Singapura
SIN
481
Male
MLE
Singapura
SIN
468
Singapura
SIN
Kochi
COK
938
Singapura
SIN
Chengdu
CTU
632
Singapura
SIN
Da Nang
DAD
176
Singapura
SIN
Denpasar
DPS
474
Singapura
SIN
Hyderabad
HYD
482
Singapura
SIN
Male
MLE
774
Singapura
SIN
Ko Samui
USM
771
Ko Samui
USM
Singapura
SIN
631
Da Nang
DAD
Singapura
SIN
349
George Town
PEN
Singapura
SIN
350
Singapura
SIN
George Town
PEN
226
Singapura
SIN
Surabaya
SUB
225
Surabaya
SUB
Singapura
SIN
151
Yogyakarta
JOG
Singapura
SIN
519
Yangon
RGN
Singapura
SIN
152
Singapura
SIN
Yogyakarta
JOG
518
Singapura
SIN
Yangon
RGN
922
Singapura
SIN
Xiamen
XMN
921
Xiamen
XMN
Singapura
SIN
969
Shenzhen
SZX
Singapura
SIN
801
Singapura
SIN
Darwin
DRW
968
Singapura
SIN
Shenzhen
SZX
319
Kuala Lumpur
KUL
Singapura
SIN
607
Phnom Penh
PNH
Singapura
SIN
608
Singapura
SIN
Phnom Penh
PNH
273
Manado
MDC
Singapura
SIN
274
Singapura
SIN
Manado
MDC
455
Coimbatore
CJB
Singapura
SIN
456
Singapura
SIN
Coimbatore
CJB
814
Cairns
CNS
Singapura
SIN
813
Singapura
SIN
Cairns
CNS
233
Medan
KNO
Singapura
SIN
234
Singapura
SIN
Medan
KNO
191
Bandung
BDO
Singapura
SIN
192
Singapura
SIN
Bandung
BDO
442
Singapura
SIN
Vishakhapatnam
VTZ
441
Vishakhapatnam
VTZ
Singapura
SIN
867
Hiroshima
HIJ
Singapura
SIN
753
Phuket
HKT
Singapura
SIN
754
Singapura
SIN
Phuket
HKT
979
Chongqing
CKG
Singapura
SIN
124
Singapura
SIN
Mataram
LOP
411
Katmandu
KTM
Singapura
SIN
980
Singapura
SIN
Chongqing
CKG
412
Singapura
SIN
Katmandu
KTM
487
Calcutá
CCU
Singapura
SIN
488
Singapura
SIN
Calcutá
CCU
142
Singapura
SIN
Macassar
UPG
141
Macassar
UPG
Singapura
SIN
133
Balikpapan
BPN
Singapura
SIN
134
Singapura
SIN
Balikpapan
BPN
104
Singapura
SIN
Semarang
SRG
103
Semarang
SRG
Singapura
SIN
423
Bangalore
BLR
Singapura
SIN
616
Singapura
SIN
Siem Reap
REP
615
Siem Reap
REP
Singapura
SIN
430
Singapura
SIN
Colombo
CMB
561
Cebu
CEB
Singapura
SIN
802
Darwin
DRW
Singapura
SIN
561
Davao
DVO
Cebu
CEB
561
Singapura
SIN
Davao
DVO
653
Hanói
HAN
Singapura
SIN
654
Singapura
SIN
Hanói
HAN
568
Singapura
SIN
Cebu
CEB
429
Colombo
CMB
Singapura
SIN
123
Mataram
LOP
Singapura
SIN
391
Kota Kinabalu
BKI
Singapura
SIN
392
Singapura
SIN
Kota Kinabalu
BKI
Principais aeroportos em que a SilkAir opera
- Aeroporto de Singapura Changi (SIN)
- Aeroporto de Kuala Lumpur Intl (KUL)
- Aeroporto de George Town Penang Intl (PEN)
- Aeroporto de Phuket (HKT)
- Aeroporto de Phnom Penh Pochentong (PNH)
- Aeroporto de Ko Samui (USM)
- Aeroporto de Medan Kuala Namu Intl (KNO)
- Aeroporto de Cebu Mactan Intl (CEB)
- Aeroporto de Chengdu (CTU)
- Aeroporto de Surabaya Juanda (SUB)
- Aeroporto de Hyderabad Rajiv Gandhi Intl (HYD)
- Aeroporto de Kochi (COK)
- Aeroporto de Yangon Mingaladon (RGN)
- Aeroporto de Da Nang (DAD)
- Aeroporto de Shenzhen (SZX)
Informações de contato da SilkAir
- MI Código IATA
- +65 6223 8888 Ligue
- singaporeair.com Visite
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