Prós: Crew was amazingContras: Better cushion for seats
Prós: Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengersContras: The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.
Prós: Aircraft food crewContras: We can use amenity kit in an ultra long haul flight
Contras: Misleading. Didn't accept my frequent flyer Star alliance status.
Prós: Excellent airlines, clean and comfortable. Excellent staff and service.
Prós: NothingContras: Long delay and more delay in boarding
Prós: The food was good and the crew was niceContras: I can’t think of anything!
Prós: NothingContras: Scoot is one of the worst airlines I have travelled.
Prós: Crew was great and seat and availability of baby bassinet was so helpful.Contras: There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.
Contras: Planes are old and worn. Design is outdated with cramped seating and aisles.
Contras: No selection in food. Seats not very comfortable. Old plane,
Contras: Flat beds in business class
Prós: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.Contras: Major issue involving booking return flight overall.
Contras: You could stand a fork up in scrambled egg. Could have built a house with it.
Contras: Food should improve. Just rice and lentils. Bread had no butter.
Prós: EntertainmentContras: Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
Prós: The flight was efficient and clean
Prós: Everything is goodContras: Some plane doesn’t have inflight entertainment
Contras: Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
Contras: Seats were a little uncomfortable.
Contras: Singapore Airlines the best.
Prós: Silk Air Crew is rude and does not like to help passengers.Contras: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
Prós: Nothing at all.Contras: Everything
Prós: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.Contras: Better seat, better food. Little bit spacey toilet.
Prós: Crew was awesome
Prós: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.Contras: Coffee creamer could be better. Should offer earphones.
Contras: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
Prós: free tour
Prós: Yes&YesContras: Entertainment
Prós: Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurryContras: The flat bed could be straight rather than to sleep in a angle