Encontre passagens baratas na Scoot

Horrible airline

Prós: Nothing

Contras: The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

Okay for a budget airline

Prós: The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice.

Contras: I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper.

flight delayed by almost 2 hours

Prós: Scoot upgraded to a bigger plane, and as a result had more empty seats

Contras: flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed.

Disorderly boarding and terrible food logistics

Contras: Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself.

Tiger messed up booking . Wrong seats despite paying for emergency row

Prós: The Flight crew in charge (ex SQ ) was fantastic

Contras: I travel Tiger very often. This was the worst ground handlers I have had

No refund/apply to another flight

Contras: Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!