Avaliações de passageiros
Avaliação geral
8,1
Excelente
Baseado em 141 avaliações
Nota geral
8,3
Embarque
8,3
Conforto
8,0
Tripulação
8,8
Entretenimento
7,8
Comida
7,7
Informações sobre a Royal Brunei Airlines
| Código IATA | BI |
|---|---|
| Rotas | 48 |
| Rota principal | Londres Heathrow a Bandar Seri Begawan Brunei Intl |
| Aeroportos em que opera | 25 |
| Aeroporto principal | Bandar Seri Begawan Brunei Intl |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,6
Prós: Portion of the food
Contras: More food for long flight
avaliação de
-
10,0
Prós: All was good service, seating comfort and food..
Contras: Entertainment content can be more popular in terms of film and television programs
avaliação de
-
9,3
Prós: Everything was as expected. .sevice, food and seating was good not cramped. .
Contras: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
avaliação de
-
10,0
Prós: Yes indeed. Polite and listening.
Contras: Snacks at the beginning, dessert, and inflight duty free.
avaliação de
-
6,6
Tiny Legroom
Prós: Service, food served.
Contras: Economy class legroom is too tight and not comfortable.
avaliação de
-
7,3
Regarding E-Ticket
Prós: I Like The Flight is On Time
Contras: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
avaliação de
-
10,0
AMAZING CREW!
Prós: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
avaliação de
-
9,0
Wonderful!
Prós: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
avaliação de
-
2,0
Off load
Contras: Immigration
avaliação de
-
2,0
Off load
Contras: Immigration
avaliação de
-
6,0
Was in business cabin, feels basic
Prós: No problem
Contras: Service can b warmer
avaliação de
-
6,0
Ok
Prós: No problem
Contras: Service can b warmer Practically no entertainment, just a common screen
avaliação de
-
5,6
Ok
Prós: Crew were ok
Contras: Delayed Not enough blanket Seat angle too upright, not comfortable
avaliação de
-
6,6
Contras: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
avaliação de
-
2,0
Super-delayed flight!
Prós: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
avaliação de
-
8,0
Prós: The crew was really friendly and helpful
Contras: I didn’t like nothing
avaliação de
-
5,3
Contras: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
avaliação de
-
9,6
Exemplary service
Prós: The cabin crew were very friendly, organised and polite
Contras: The layover at Brunei airport was a little boring as there's not much to do for three hours.
avaliação de
-
9,6
Prós: The cabin crew were very friendly, organised and polite.
Contras: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
avaliação de
-
8,0
Gets you from point a to point b
Prós: They were able to accommodate my request to move to an aisle seat
Contras: Sticklers for luggage weight and the plane was small
avaliação de
-
9,0
Beats driving
Prós: Short and sweet flight.
Contras: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
avaliação de
-
10,0
A truly wonderful flight!
Prós: The food!!!!
Contras: Nothing
avaliação de
-
10,0
Great crew, food, flight
Prós: Service with a smile. Great manners.
Contras: Nothing. Great crew, food, flight.
avaliação de
-
9,3
Contras: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
avaliação de
-
9,3
Contras: Everything was good except for the food. It was average
avaliação de
-
4,6
As usual cold, and needing improvement in various
Prós: Still an affordable choice to fly from Brunei direct to Australia.
Contras: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
avaliação de
-
4,6
Non-functional recline chair, cold service
Prós: Still the most economical choice to fly from Brunei direct to Australia.
Contras: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
avaliação de
-
9,3
A fuss free night flight
Prós: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Contras: On this flight, honestly cant think of any.
avaliação de
-
9,6
Prós: Portion of the food
Contras: More food for long flight
avaliação de
-
10,0
Prós: All was good service, seating comfort and food..
Contras: Entertainment content can be more popular in terms of film and television programs
avaliação de
-
9,3
Prós: Everything was as expected. .sevice, food and seating was good not cramped. .
Contras: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
avaliação de
-
10,0
Prós: Yes indeed. Polite and listening.
Contras: Snacks at the beginning, dessert, and inflight duty free.
avaliação de
-
10,0
AMAZING CREW!
Prós: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
avaliação de
-
9,0
Wonderful!
Prós: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
avaliação de
-
9,6
Exemplary service
Prós: The cabin crew were very friendly, organised and polite
Contras: The layover at Brunei airport was a little boring as there's not much to do for three hours.
avaliação de
-
9,6
Prós: The cabin crew were very friendly, organised and polite.
Contras: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
avaliação de
-
9,0
Beats driving
Prós: Short and sweet flight.
Contras: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
avaliação de
-
10,0
A truly wonderful flight!
Prós: The food!!!!
Contras: Nothing
avaliação de
-
10,0
Great crew, food, flight
Prós: Service with a smile. Great manners.
Contras: Nothing. Great crew, food, flight.
avaliação de
-
9,3
Contras: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
avaliação de
-
9,3
Contras: Everything was good except for the food. It was average
avaliação de
-
9,3
A fuss free night flight
Prós: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Contras: On this flight, honestly cant think of any.
avaliação de
-
6,6
Tiny Legroom
Prós: Service, food served.
Contras: Economy class legroom is too tight and not comfortable.
avaliação de
-
7,3
Regarding E-Ticket
Prós: I Like The Flight is On Time
Contras: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
avaliação de
-
6,6
Contras: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
avaliação de
-
8,0
Prós: The crew was really friendly and helpful
Contras: I didn’t like nothing
avaliação de
-
8,0
Gets you from point a to point b
Prós: They were able to accommodate my request to move to an aisle seat
Contras: Sticklers for luggage weight and the plane was small
avaliação de
-
2,0
Off load
Contras: Immigration
avaliação de
-
2,0
Off load
Contras: Immigration
avaliação de
-
6,0
Was in business cabin, feels basic
Prós: No problem
Contras: Service can b warmer
avaliação de
-
6,0
Ok
Prós: No problem
Contras: Service can b warmer Practically no entertainment, just a common screen
avaliação de
-
5,6
Ok
Prós: Crew were ok
Contras: Delayed Not enough blanket Seat angle too upright, not comfortable
avaliação de
-
2,0
Super-delayed flight!
Prós: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
avaliação de
-
5,3
Contras: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
avaliação de
-
4,6
As usual cold, and needing improvement in various
Prós: Still an affordable choice to fly from Brunei direct to Australia.
Contras: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
avaliação de
-
4,6
Non-functional recline chair, cold service
Prós: Still the most economical choice to fly from Brunei direct to Australia.
Contras: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
avaliação de
Status do voo
Mapa de rotas da Royal Brunei Airlines
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
871
Bandar Seri Begawan
BWN
Kuala Lumpur
KUL
423
Bandar Seri Begawan
BWN
Singapura
SIN
874
Kuala Lumpur
KUL
Bandar Seri Begawan
BWN
424
Singapura
SIN
Bandar Seri Begawan
BWN
796
Surabaya
SUB
Bandar Seri Begawan
BWN
514
Bangkok
BKK
Bandar Seri Begawan
BWN
513
Bandar Seri Begawan
BWN
Bangkok
BKK
695
Bandar Seri Begawan
BWN
Tóquio
NRT
696
Tóquio
NRT
Bandar Seri Begawan
BWN
613
Bandar Seri Begawan
BWN
Xangai
PVG
737
Bandar Seri Begawan
BWN
Jakarta
CGK
381
Bandar Seri Begawan
BWN
Cidade de Ho Chi Minh
SGN
668
Haikou
HAK
Bandar Seri Begawan
BWN
6852
Kuching
KCH
Bandar Seri Begawan
BWN
382
Cidade de Ho Chi Minh
SGN
Bandar Seri Begawan
BWN
667
Bandar Seri Begawan
BWN
Haikou
HAK
611
Bandar Seri Begawan
BWN
Changsha
CSX
635
Bandar Seri Begawan
BWN
Hong Kong
HKG
636
Hong Kong
HKG
Bandar Seri Begawan
BWN
685
Bandar Seri Begawan
BWN
Manila
MNL
686
Manila
MNL
Bandar Seri Begawan
BWN
822
Kota Kinabalu
BKI
Bandar Seri Begawan
BWN
758
Denpasar
DPS
Bandar Seri Begawan
BWN
4
Londres
LHR
Bandar Seri Begawan
BWN
6
Melbourne
MEL
Bandar Seri Begawan
BWN
6821
Bandar Seri Begawan
BWN
Kota Kinabalu
BKI
451
Bandar Seri Begawan
BWN
Taipei
TPE
10
Brisbane
BNE
Bandar Seri Begawan
BWN
757
Bandar Seri Begawan
BWN
Denpasar
DPS
5
Bandar Seri Begawan
BWN
Melbourne
MEL
795
Bandar Seri Begawan
BWN
Surabaya
SUB
3
Bandar Seri Begawan
BWN
Londres
LHR
8
Dubai
DXB
Bandar Seri Begawan
BWN
9
Bandar Seri Begawan
BWN
Brisbane
BNE
7
Bandar Seri Begawan
BWN
Dubai
DXB
614
Xangai
PVG
Bandar Seri Begawan
BWN
738
Jakarta
CGK
Bandar Seri Begawan
BWN
452
Taipei
TPE
Bandar Seri Begawan
BWN
651
Bandar Seri Begawan
BWN
Seul
ICN
6857
Bandar Seri Begawan
BWN
Kuching
KCH
652
Seul
ICN
Bandar Seri Begawan
BWN
639
Bandar Seri Begawan
BWN
Hangzhou
HGH
640
Hangzhou
HGH
Bandar Seri Begawan
BWN
Principais aeroportos em que a Royal Brunei Airlines opera
- Aeroporto de Bandar Seri Begawan Brunei Intl (BWN)
- Aeroporto de Melbourne Tullamarine e outros aeroportos (MEL)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Singapura Changi (SIN)
- Aeroporto de Kuala Lumpur Intl (KUL)
- Aeroporto de Hong Kong Intl (HKG)
- Aeroporto de Manila Ninoy Aquino Intl (MNL)
- Aeroporto de Jakarta Soekarno-Hatta Intl (CGK)
- Aeroporto de Dubai Intl & other airports (DXB)
- Aeroporto de Kota Kinabalu (BKI)
- Aeroporto de Bangkok Suvarnabhumi e outros aeroportos (BKK)
- Aeroporto de Surabaya Juanda (SUB)
- Aeroporto de Denpasar Bali Ngurah Rai (DPS)
- Aeroporto de Xangai Pu Dong (PVG)
- Aeroporto de Brisbane (BNE)
Informações de contato da Royal Brunei Airlines
- BI Código IATA
- +351 21 3512980 Ligue
- flyroyalbrunei.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.