Royal Brunei Airlines (BI) - Leia avaliações e reserve passagens aéreas

Código IATA	BI
Rotas	48
Rota principal	Hong Kong Intl a Bandar Seri Begawan Brunei Intl
Aeroportos em que opera	25
Aeroporto principal	Bandar Seri Begawan Brunei Intl

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Prós: Yes indeed. Polite and listening.

Contras: Snacks at the beginning, dessert, and inflight duty free.

Avaliado em fev 2019

avaliação de
6,6

Tiny Legroom

Prós: Service, food served.

Contras: Economy class legroom is too tight and not comfortable.

Avaliado em nov 2018

avaliação de
7,3

Regarding E-Ticket

Prós: I Like The Flight is On Time

Contras: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Avaliado em nov 2018

avaliação de
10,0

AMAZING CREW!

Prós: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

Avaliado em nov 2018

avaliação de
9,0

Wonderful!

Prós: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment

Avaliado em nov 2018

avaliação de
2,0

Off load

Contras: Immigration

Avaliado em out 2018

avaliação de
2,0

Off load

Contras: Immigration

Avaliado em out 2018

avaliação de
6,0

Was in business cabin, feels basic

Prós: No problem

Contras: Service can b warmer

Avaliado em jul 2018

avaliação de
6,0

Ok

Prós: No problem

Contras: Service can b warmer Practically no entertainment, just a common screen

Avaliado em jul 2018

avaliação de
5,6

Ok

Prós: Crew were ok

Contras: Delayed Not enough blanket Seat angle too upright, not comfortable

Avaliado em jul 2018

avaliação de
6,6

Contras: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

Avaliado em jun 2018

avaliação de
2,0

Super-delayed flight!

Prós: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.

Avaliado em abr 2018

avaliação de
8,0

Prós: The crew was really friendly and helpful

Contras: I didn’t like nothing

Avaliado em dez 2017

avaliação de
5,3

Contras: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Avaliado em mai 2017

avaliação de
9,6

Exemplary service

Prós: The cabin crew were very friendly, organised and polite

Contras: The layover at Brunei airport was a little boring as there's not much to do for three hours.

Avaliado em fev 2017

avaliação de
9,6

Prós: The cabin crew were very friendly, organised and polite.

Contras: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Avaliado em fev 2017

avaliação de
8,0

Gets you from point a to point b

Prós: They were able to accommodate my request to move to an aisle seat

Contras: Sticklers for luggage weight and the plane was small

Avaliado em fev 2017

avaliação de
9,0

Beats driving

Prós: Short and sweet flight.

Contras: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

Avaliado em out 2016

avaliação de
10,0

A truly wonderful flight!

Prós: The food!!!!

Contras: Nothing

Avaliado em jul 2016

avaliação de
10,0

Great crew, food, flight

Prós: Service with a smile. Great manners.

Contras: Nothing. Great crew, food, flight.

Avaliado em jun 2016

avaliação de
9,3

Contras: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Avaliado em mai 2016

avaliação de
9,3

Contras: Everything was good except for the food. It was average

Avaliado em mai 2016

avaliação de
4,6

As usual cold, and needing improvement in various

Prós: Still an affordable choice to fly from Brunei direct to Australia.

Contras: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Avaliado em jan 2016

avaliação de
4,6

Non-functional recline chair, cold service

Prós: Still the most economical choice to fly from Brunei direct to Australia.

Contras: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Avaliado em jan 2016

avaliação de
9,3

A fuss free night flight

Prós: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Contras: On this flight, honestly cant think of any.

Avaliado em nov 2015

avaliação de

Mais

10,0

Prós: Yes indeed. Polite and listening.

Contras: Snacks at the beginning, dessert, and inflight duty free.

Avaliado em fev 2019

avaliação de
10,0

AMAZING CREW!

Prós: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

Avaliado em nov 2018

avaliação de
9,0

Wonderful!

Prós: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment

Avaliado em nov 2018

avaliação de
9,6

Exemplary service

Prós: The cabin crew were very friendly, organised and polite

Contras: The layover at Brunei airport was a little boring as there's not much to do for three hours.

Avaliado em fev 2017

avaliação de
9,6

Prós: The cabin crew were very friendly, organised and polite.

Contras: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Avaliado em fev 2017

avaliação de
9,0

Beats driving

Prós: Short and sweet flight.

Contras: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

Avaliado em out 2016

avaliação de
10,0

A truly wonderful flight!

Prós: The food!!!!

Contras: Nothing

Avaliado em jul 2016

avaliação de
10,0

Great crew, food, flight

Prós: Service with a smile. Great manners.

Contras: Nothing. Great crew, food, flight.

Avaliado em jun 2016

avaliação de
9,3

Contras: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Avaliado em mai 2016

avaliação de
9,3

Contras: Everything was good except for the food. It was average

Avaliado em mai 2016

avaliação de
9,3

A fuss free night flight

Prós: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Contras: On this flight, honestly cant think of any.

Avaliado em nov 2015

avaliação de

Mais

6,6

Tiny Legroom

Prós: Service, food served.

Contras: Economy class legroom is too tight and not comfortable.

Avaliado em nov 2018

avaliação de
7,3

Regarding E-Ticket

Prós: I Like The Flight is On Time

Contras: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Avaliado em nov 2018

avaliação de
6,6

Contras: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

Avaliado em jun 2018

avaliação de
8,0

Prós: The crew was really friendly and helpful

Contras: I didn’t like nothing

Avaliado em dez 2017

avaliação de
8,0

Gets you from point a to point b

Prós: They were able to accommodate my request to move to an aisle seat

Contras: Sticklers for luggage weight and the plane was small

Avaliado em fev 2017

avaliação de

2,0

Off load

Contras: Immigration

Avaliado em out 2018

avaliação de
2,0

Off load

Contras: Immigration

Avaliado em out 2018

avaliação de
6,0

Was in business cabin, feels basic

Prós: No problem

Contras: Service can b warmer

Avaliado em jul 2018

avaliação de
6,0

Ok

Prós: No problem

Contras: Service can b warmer Practically no entertainment, just a common screen

Avaliado em jul 2018

avaliação de
5,6

Ok

Prós: Crew were ok

Contras: Delayed Not enough blanket Seat angle too upright, not comfortable

Avaliado em jul 2018

avaliação de
2,0

Super-delayed flight!

Prós: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.

Avaliado em abr 2018

avaliação de
5,3

Contras: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Avaliado em mai 2017

avaliação de
4,6

As usual cold, and needing improvement in various

Prós: Still an affordable choice to fly from Brunei direct to Australia.

Contras: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Avaliado em jan 2016

avaliação de
4,6

Non-functional recline chair, cold service

Prós: Still the most economical choice to fly from Brunei direct to Australia.

Contras: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Avaliado em jan 2016

avaliação de

Mais

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