The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
fantastic location, ambience and service
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
Proximity to the sights
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
location, view, comfort, services speed of in room house keyboard internet very slow
location Altough it has been mainteined good, the building is very old.
- The location. - The services. Nothing
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
Excellent location - so close to thre Pantheon and walking distance from main sights.
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
Location Small room.
Very good location
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
Very central placed
The staff were always helpful and so very nice to the children. no
The location was incredible! It is literally at the Piazza Venezia. The bus stop is right outside the door (easy access from the Termini station). The Trevi fountain; and Colloseum are real close. Staff did not seem to know the new computer system very well, so the checkin and checkout took some time.
Location location location, also featured every amenity we required, such as a bathroom and shower. Room safe didn't work
Very close to all of the historical sites The lack of air conditioning in the room. It worked great in the lobby.
A well located hotel with attractively decoratated common areas and a nice lift The rooms were so small. Bathrooms even smaller. To describe our room as a 'Superior Double' was to misrepresent the room on 2 counts. It was neither superior, nor double. Then there is the matter of the 24 hour smell of baking donoughts from the bakery below, the lack of hot water, the heating system that didnt work............
it has very central location
location was the only best thing!! extreme ultra small room with cramped bathroom. no breakfast.
Loved the location to all things in rome! Bus stop right at the front door for St. Peters and a 24 hour bakery with coffee bar downstairs. several nice restaurants in general area and a short walk to panthenon and trevi. the colleseum and forum are a short walk away. The noise from the street is noticable, but we used the tv which was only in italian as white noise and did not have a problem sleeping as we were exhaused when we came in. The bathroom as noted by other travelers is small, the toilet is close to the 1/2 bathtub so would not be good for large people, but there was plenty of hot water and we had no problems and found it adequate for our needs
good location too small rooms
the only good thing the hotel has to offer is it's location this was without a doubt the worst hotel I've ever been to. the rooms were extremely small and dark, with hardly any air coming in. half the time there was no hot water to take a shower. the worst part was the toilet - the water was'nt running well down the toilet. twice they told us they had fixed it when the actualy did nothing, and only when it got impossible to stay there, and after we demanded to talk to the manager - they finally switched the room to one that was a little better. on top of all that, they "forgot" to mention that there would be constructions going on at the hotel, so it was also messy and noisy. I would never, ever, recommend this hotel.
location is perfect
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No
the good approach of the staff our room was too much nosy
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
location, view noise due to loaction
Location. Within walking distance of most sites Dated looking rooms
friendly staff; location; cleanliness last 1,5 days we did not get bathroom amenities/towels changed/refurbished (out of 3 nights stay) - for the price (even special offer) of it this should have not happen
Location was excellent. Staff was friendly and helpful. Breakfast was more than adequate. Room was clean and comfortable.
All in all excellent. The first hotel in Italy with the most friendly staff we've ever experienced. The breakfast is verry good as well compared to other hotels. I praise the staff of this Hotel. Great Job and well done. All in all excellent
Location and room excellent. Majority of the staff attentive and helpfull Would appreciate english papers and more international food menu
The location is fantastic. 5 minuts walk from piazza navoni, Trevi fountain, via condotti. Hotel is very nice, with big old style rooms, each one different from the other. You have to wait too much for the lift
Great location!! Rooms were good size. Our family of 5 ( 2 teenagers and one small child) had a classic double and a deluxe triple interconnecting rooms...worked out well..staff was friendly and again very central, liked that it was a little away from the busy people and traffic areas. Would be great if they could update the furnishings a little.
the restaurant was very good the staff approachable and friendly also the bathroom and room very comfortable non applicable
The location of the hotel was good for sight-seeing and was quiet and peaceful.
The location to all the great areas of Rome was it's best feature; however, I did love our room and the views from the two large windows out into the neighborhood. A really good experience.
I enjoyed the deluxe room with a terrace and the central location of this hotel I think the services and the break fast could be improved
Location near torist centres for walking. Most things were good
The location of this hotel s perfect for anyone wanting to discover Rome by foot. Close to the Pantheon, it's quiet location on a cobbled street means it is discreetly tucked away in the heart of the city.
Did not understand the concept of the "open closet" in a double room
location staff helpfulness free computer accessability breakfast staff were very courteous and pleasant always there to assist us would definately stay there again
I got a better impression of the hotel from the website than what I was initially faced with. Hotel staff spoiled me though and showed me to a better room. Lovely staff, great location, small fairly comfortable room.
Very nice, clean, good air conditionning. Good value for money.
dinning room is lovely
I stayed @ the hotel with my husband & my 19 years old son& 10 years old daughter.The lobby&sitting area is v.stylish &safe for the kids.They liked the net facility in a quiet romantic area.The staff was nice.The rooms are clean .I was searching for a relaxing place & close to the action &the sites & i found it .Quiet &clean.I wished the rooms whre bigger & had more servises.But i liked it & i will do it again .It should be ranged as 4 stars. They should specify on the net the difference between each room in the same level because they are mixing all together.I checked a lot with the hotel to have what i want or what i saw in the web.
Great location, walking distance to majority of tourist attractions & shopping areas, nice lobby Small room, unpleasant smell from the bathroom. And I still have no idea if the elevator works ;)
The staff was really helpful and kind. The breakfest was very good. We were three couples that had three different rooms. Our room was in the new part of the hotel, it was big and very nice. The location was perfect.
The staff was excellent, the room was always clean and the smell was always fresh, the breakfast was delicious it's on one of the best locations, close to everything you want to see in Rome. We were traveling with my two year old and a 4 year old, the staff always helped us making sure our room always had what we needed to make our stay the must comfortable as possible. We staid for 9 days and we had the best experience.
Great Location; Great Ambiance, Great Rooms Overpriced Daily rate for young children 3 and younger
Location, location, location. Good stuff. Spectacular breakfast bar on the roof with a view of all Rome. Clean, nice. Interntet was not working. It was connecting, but not working. Spent fortune on international data before realized.
The location was really convenient for me – centrally located and a convenient walk to most of the attractions (even the Vatican or Colosseum are only about a 20 minute walk away) The included breakfast was decent and couldn't have been served in a better location than the rooftop garden with a good view of the city in most directions. The WiFi is an extra charge unless you book directly on their website and it was so slow and unreliable that it's not worth paying for. They had the classic signs of a hotel skimping on a professional installation: many different network names and while many of them reported excellent signal strength, the access points would usually reject connection attempts; after retrying enough times to connect the best speed I saw was about as fast as a 2G cellular connection and you'd be logged out a couple of times an hour. Until they hire a professional to fix their network, skip the frustration and go out and enjoy the city instead. Any cafe, bar, restaurant, etc. advertising free WiFi will give you something tasty for your money along with better service.
Great rooftop views of Rome
The interior war beautiful, extremely nice staff, very nice room and bath.And the location was super, quiet nice area. I will recommend this hotel til anyone going to Rome. The breakfast was OK, but lacked dark bread.
Great location, good friendly staff. In "Booking.com" it says €10/hour for internet usage but it was actually free. Just ask at the reception.
The location was superb, if we got losy we just had to ask which direction the Pantheon was and they would point and off we'd go. While everything in Rome is expensive, I thought that the hotel was overpriced. The amenities were excellent, but the room was smallish and I did not deem it worthy of $500 a night.
fantastic location, nice decorated hotel and rooms there is nothing to complain about in this hotel
The location is perfect - just steps from the Pantheon. The staff was friendly, welcoming and accommodating, significantly enhancing my stay. Talking with them became part of the pleasure of the trip! The hotel itself is small and charming, but with a high level of service. I hope to stay there during my next visit and recommend it highly.
The room was outstanding! The hotel is in the Historic Center, and is perfectly located for visiting all the sites. The hotel was great, and very helpful in resolving a problem with lost luggage, with the airline. No, I would enthusiastically recommend it to anyone traveling to Rome, who wants to experience the old city.
This is a very good hotel. It is centrally located, within easy walking distance of Rome's major sights and best shops. Despite its proximity to the Pantheon, it is quiet. The staff are very helpful and friendly, and provided a good choice of excellent food for breakfast. Highly recommended.
Fantastic locationin traffic free zone, easy walking distance to historic sites, shops and restaurants Rooms were a little on the warm side for confort and temperature difficult to control
everything. the sstaff, hotel facilities and location were excellent.
Location was excellent, all the service people were lovely and pleasant, and the lounge area is beautiful and relaxing. the room was very small and did not have any dresser or drawers for clothes
From the location, to cleanliness, to customer service. I will give this hotel 12 out of 10! I feel safe as it is a secured building and the front desk was so welcoming and willing to help us. The room was clean and within walking distance everywhere Nothing at all, besides the modern looking toilet seat is quite uncomfortable... it's a square shape toilet....
Staff.. Location. And cleanness.
My bed was quite comfortable and I liked the close proximity to the Piazza Navona. The staff, when available, were always very friendly and helpful. The room was exceptionally clean and well appointed (beautiful view of the Chiesa Gesu and furniture) For the price, it would have been nice to have a 24 hour desk. It was a tad difficult to find from the street and access to the elevator for check-in was limited. The walls between rooms were thin. My room was close to the reception so could get noisy.