Hotéis em Monte Mario, Roma

Prós: This is a beautiful hotel just outside of Rome. The views are spectacular and the restaurant fantastic. It is easy to travel into central Rome. The hotel provides a free transfer to the station, and it is 20 minutes on the train to Valle Aurelia station. All that said, the best thing was the attentiveness and generosity of the staff.

Prós: A castle - who can beat that? This was a beautiful old old castle fixed up as a hotel with a great restaurant. I loved the breakfast buffet, typical Italian with all kinds of goodies. I loved all of it. We ate lunch there too and it is quite the celebration. Inside had some incredible art, and the front desk people spoke very good English, all of the staff did, we were very thankful for that. We explored the grounds, but maybe we were 'off season' as the hedges needed trimming, the pool was green, we also found underground passageways that the employees knew nothing about. Very close to Rome so was amazingly good for our last two nights in Italy. Put beach in the gps and it was 15 minutes away to an amazing sunset over the sea.

Contras: Everything was good, and like I mentioned above, it must have been off season. There was some deferred maintenance and the pool was very green.

Prós: Wonderful friendly staff and great food.

Contras: Breakfast was poor. Rooms unclean. Initially in annex next to car park, No curtains in bath room, Bed creaked, changed room and next room had a smell of vomit in bathroom. Both bathrooms had a really poor shower that spayed all over the bathroom. Second room had water pooled around bidet. Fee was charged per person to use the hotel pool! Pool seemed to be open to the public. First day arrived to find that chlorine had been put in pool and therefore could not swim - disappointing. Such a shame as the staff were really lovely but the hotel needs a fortune spending on it.

Prós: All OK

Contras: Nothing

Prós: Staff was wonderful! We arrived after lunch when no food was available, but the manager had a simple plate of ham and cheeses put together for us which was greatly appreciated. The restaurant is 5 star! We ate there both nights...second night was even better than the first. Lovely decor, beautiful pool area.

Contras: During our stay the wifi was out which made things inconvenient. There was a mirror in the bathroom only. Would have been nice to have one in the bedroom as well. Toilet was very tricky to flush.

Prós: We stayed at 3 castles in Italy and this was by far the best for food and customer service. They welcomed us the best with rose petals on the bed and champagne. The food was incredible! The best we had on the whole trip. We wished we had stayed longer!

Contras: Loved everything!

Prós: Beautiful old castle which we based ourselves in the night before flying home from Rome. It was an easy 30mjn drive to the airport the next day. Fab little spa bath in the room, perfect way to relax after a long drive. Restaurant on site and in the summer a wonderful outdoor pool

Contras: The pillows could do with a face lift as they were very flat. No wine glasses in the room however the restaurant staff were quick to bring them up along with a bottle opener

Prós: It's a great hotel, with helpful staff and an excellent restaurant. My room was very big and super confortable. My colleagues and I organised a two-day meeting for over 20 people there and it was all perfect.

Contras: The connections to the city centre via public transport aren't the best indeed, but it's not the hotel's fault either. Taxis are the best way to move around, although pricey.

Prós: shuttle bus to city center , close to Europa congress center, nice city - vatican view, safe place with parking.

Contras: only one shuttle bus to airport per day early in the morning.

Prós: Couldn't fault it. Comfy bed and pillows, great staff and lovely food. Very good to come back to away from the hustle and bustle of Central Rome.

Contras: Liked everything

Prós: Staff was excellent

Contras: Location

Prós: Location was fine

Contras: Staff at reception was not very helpful. We arrived around 2:30 pm and they said you can check in after 3pm. Not sure whether 3:30pm or 4pm. Whenever the room will be ready. So we had to kill some time outside till they made the room ready. Check out was 11. Also thought it was early. In room there were no sleepers. Sockets did not work properly. There was a electrical kettle but did not work. And no water, tea bags or coffee available. Overall i would never go back to this place

Prós: What I love about the hotel - “running road” near it; good transport connection

Contras: 1. It was my fifth time at the hotel but they neither tried to give me a quiet room nor cleaned room daily, even more, I got the worst room in the hotel (on the first floor, close to the road, with poor light) 2. Early check in and late check out for additional price 3. Breakfast is poor except for fruits

Prós: It was away from the crazy hustle and bustle of the city but public transport was easily accessible. The pool area was great! The property was clean and the kitchen was quite well equipped. The property gave us a 10% discount card to use at the excellent restaurant nearby.

Contras: A toaster in the kitchen would be useful. We had breakfast on the last day before we were picked up for the airport which was certainly not worth the 12 euros.

Contras: Everything at this apartment complex was very good, I would highly recommend

Prós: Next to train station so provided easy access to anywhere in Rome. Reception staff were nice and very helpful advising on how to get around.

Contras: Not much around as far as restaurants and bars go. However the positive to this was the area was quiet, safe and you could walk around without being hassled. Maintenance guy was grumpy.

Prós: Good facilities.

Contras: Location to the main Rome tourist attractions is poor. It takes 2 or 3 train change to get to attractions.

Prós: I liked the service, especially Susanna and Santo (the daytime male receptionist)...sorry if I didn't get his name right. However, they were both SOOOO HELPFUL. Clean room, great a/c and great pool!

Prós: The room was nice.... New and up to date.

Contras: Bed was uncomfortable.... 2 single beds pushed together. The radiator in the bathroom didn't work and the room was a little bit cold.

Prós: The staff were always bright, smiling and very helpful.

Contras: The wired-into-the-wall hairdryer which started smoking and did not get fixed despite reporting it twice. Very few power points. The room smelled a little damp and some paint was peeling off the ceiling.

Prós: Staff in general were friendly

Contras: Noisy, door slams quite a lot, park/grass area at the back of the property with continuous dog barking early in the morning, I advise not to stay in room 307 or along that row of rooms where the dog walkers go. Gym was very small but ok

Prós: Friendly staff. Everyone is nice

Prós: Nothing actually The only think that was ok is the at they where very helpful in a way. Of course they could not do a lot about the way that the hotel Managment . The owners do nothing to improve the quality of the facilities and keep the customers satisfied. One of the stuff in the reception was very helpful. Her name is Anca. Thanks Anca I know you could do more if you could but it was not up to you. Thanks for all the help. She was the best.

Contras: 1) No good location very far from town. 2) The hours of the shuttle were not very good. And the last one 6:30 pm to return to the hotel was very soon. 3) The Aircondition was functionalists . And it was smelling terrible. We had to open the window in August that is so hot to breath. The air from outside wasn’t more cool than the air in the room. My asthma was worse from the air circulation so I had to use my nebulizer and start my asthma medicine . When I asked for someone to check it out and clean the filters the stuff respond immediately but problem was not solved. The Aircondition’s were so so old . They need to be replaced . 4) The Hot water in the shower was smelling like a sewage. 5)We could not adjust the cold and hot water in the shower. Either we where cold or burnt. 6) Breakfast invisible. To to to pour. Not enough for 4 Star Hotel. When I asked for some boiled eggs at 9:00 am the waitress said sorry the kitchen is closed. The only hot food in the morning was the scrambled eggs. The croissants were not fresh at all. The pictures below are all from the bedroom , the a/c and the bed that left dirty after the cleaning of the Aircondition filters. The cleaner just covers the bedsheets with the cover of the bed with no even bothered to change the bedsheets and mopping the room after the technician clean Vacuum and brush the inside of the a/c that by the way is decide the bed only 50cm away so all the dust and dirt was latterly on the bed. Sad very sad.

Prós: Hotel environament is nice. Quite area , Well maintained 4 star level.

Contras: Nice Quite place. Ms Danielle is very nice at Front Desk.

Prós: Everything was great

Prós: Clean, updated, great staff

Contras: Small room

Prós: Very sweet people. The place is run by nuns. They are very friendly.

Contras: The place is very far from the main places of tourist attractions.

Prós: Exceptionally friendly, competent and helpful staff. Ready to assist you 24h!

Contras: Some guests arriving at the studio at late hour, not always behaving quietly.

Prós: Lovely building Very clean Excellent staff

Contras: Our original booking payment was taken 2 weeks early and not upon arrival. I was overcharged €80 euros from original booking price. Bit far from city with no real shops/restaurants nearby Showers are tiny and you need to sit down in them.

Contras: Shortage of hot water at 8.45AM.

Prós: Clean, comfy, easy to get to and a safe place to stay. Beautiful gardens and lovely breakfast. Rooms were spacious and free wi-fi is always appreciated. They let us store our luggage before check in. There are also plenty of vending machines for snacks and a couple of lovely restaurants within walking distance. The bus stop right outside has buses every 10 minutes that take you right into Rome for all the tourist attractions