Hotéis em Praga

I liked the kindness of the sraf. They helped us with every question and need. the room was cleened every day we left the room

The food and drink were excellent and the rooms were spacious and well presented. The service was good and staff very attentive.

Heavy smoking in the bar with no area to go to get away from it.

Location is tremendous, we walked everywhere. Staff was excellent! Room was clean and comfortable. Good bathroom. Decent breakfast. I highly recommend this hotel.

No complaints!

Fantastic location

Breakfast was disappointing

Nice location

Old hotel

The location is what attracted me to the Eurostars Thalia and it appeared to be a nice hotel on the website. Upon arriving, the hotel met all my expectations, the staff was very nice and the location was about as good as you're going to get in Old Town of Prague. I was traveling solo to meet up with my son on his Study Abroad trip but I will be returning with my wife and I would stay again for sure. Reasonable price, nicely furnished, attentive staff and great location!

Airbnb didn't work out, and needed a good place to stay on short notice. The Eurostars Thalia was very affordable and very comfortable. I would recommend the hotel to anyone

No complaints

Configuration of shower is strange: you have to stand closer to the end of the bath tub, on top of big drain plug, which sticks out.

This is a quiet hotel in a good location just outside the historical center of Prague. Access to the center of the city is no problem (a 10-15 minute walk), while a Metro station and a tram stop are close at hand. The rooms are spatious and well furnished. Free wireless internet in the rooms is particularly useful for business travelers. The reception people were quite friendly and helpful. Overall a good choice for a conference trip in Prague

The breakfast could be better, given that this is a 4-star hotel and Prague has excellent coffee and pastries everywhere!

I like the location of this hotel - in Mala strana. Also the SPA-center in this hotel is very nice. It's real pleasure to visit it.

ambiance and staff

Excellent location, spacious accommodations, accessible, nice views, good value for money.

The building has no air conditioning, so we had the windows open. The area was unexpectedly loud, with many bars near by, and people yelling loudly late at night which was a bother.

Great value for money, free wifi, decent breakfast included.

The hotel staff was excellent. They were very friendly and professional. The location was great within walking distance of all downtown sites.

Everything was good.

The location was excellent, near to everywhere but not too noisy

The hotel room smelt of cigarette smoke, even though it was a no smoking room. The Hard Rock Cafe below the hotel were advertising a beverage in lights on front of the hotel, which every 30 seconds or so went across the window. Tnis was only on Saturday night and didnt effect my friends sleep, only mine

Large room and bathroom, huge and delicious breakfast included, good location at junction of old and new city. Wonderful executive sitting room with free wine and drinks and food and friendly staff.

Smoking was allowed in the public bar/lounge which made it unpleasant to sit there. Also, it would have been nice to have a nightlight in rhe bathroom. ,

The beds were very comfortable and the room spacious (for Europe). The staff was very helpful and friendly. An included hot Breakfast Bar was very much appreciated. The location was perfect as it was the spot where most tours kicked off.

Nothing! I would absolutely stay again!

Quality of the room,reception staff friendly always wanting to help.Quality of food.Central location.

Most unfriendly restaurant staff.Never saw a smile. It seemed as if just pouring a cup of coffee was doing us a favour

Great hotel with a wonderful location. 24-hour bar and restaurant were exceptional. Friendly and helpful staff.

The staff in the executive lounge were most helpful...ad the location was great for our first visit to Prague.

The management attitude is very poor when it comes to assuring my satisfaction with the maatresses in the hotel...like sleeping on the floor. and I have a billing problem. They did not honor the rate you gave me of 217 euros per night.,

Very nice hotel in the city center, close to all main sights. Quiet room, friendly staff. They also have very good restaurant, definitely recommend! Really glad we have chosen this hotel!

The staff were helpful. When I was told by the breakfast lady that breakfast wasn't included in my room & I showed her proof that it was & she wasn't honoring it, the front desk manager corrected the error

The black out curtains in the room, facing the bright street were broken

I am picky and spoiled when it comes to hotels. I stayed in an executive room for three nights here and it exceeded my expectations and rivaled some of the most luxurious, expensive hotel rooms I have stay in -- and at a small fraction of the price!! The hotel is a short walk to everything, a train station is less than a block away, and a tram runs right out the front door. When you first enter the hotel, the lobby is deceiving because it is small, worn and, dated. Enter you room and wow! The upgrade to the executive room is well worth it. It was exquisitely appointed, spacious and luxurious with a powder room and separate full bathroom. L'Occtaine toiletries were a nice touch. The bed was very comfortable and the linen was exceptional. The room was quiet. The breakfast spread in the hotel's famous restaurant was excellent. I am glad I booked the room with the breakfast option. It was very well worth it. Bottom line: I doubt I will ever find a better value anywhere in the world any time soon.

The lobby needs updating.

The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague.

Nothing

very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended

The hotel was very clean, but we found its style was old fashioned.

I had requested a double bed in my booking which you confirmed was available, on arrival i recieved a twin beded room.

Everything was almost perfect during our stay at BW Maj Plaza. The staff was nice and friendly, we had our room cleaned every day and the way how it was done was nicely with care not to tuch our thigs. The breakfast wasn't the same all the time-there was a little bit of variety. The location is also very comfortable espesially for tourists and business trips, as there are two metro station next to the hotel and it's a 10 or 15 min walk to Orloj. At the same time it wasn't noisy at all around the hotel. For short, we enjoyed our stay at the BW Maj Plaza.

Well, I think, that the reason why I feel a little bit upset about my stay at the hotel hardly can be removed or improved. The matter is that there is a bad bathroom sound insulation. We didn't hear any sounds but only the moments when somebody - I mean our neirbours - took shower or bath. I could hear the water sound and the noise because of using different things at the bathroom. So sometimes I thoug...

Wifi is ridiculously expensive. 15$ a day

The staff was very friendly and helpful. The rooms were very nice and spacious. The breakfast was delicious.

Loved the heated tile floor in the bathroom!

The hotel it is placed in a very good location, within walking distance from the main turistic attractions. Very, very, very clean. I liked very much the breakfast bufet: good variety, everything fresh and tasty.

The noise from outside but, due to the fact that I was walking all day long, it was not a problem for sleeping.

Great location. Nice room. Friendly staff. Good breakfast included.

The Location was exactly what we were looking for; on the River, a great view of the Charles Bridge and in a quiet area. Breakfast was very good too.

If there is any comment, it is only minor; our room suffered a little from noise from other parts of the hotel. Beds were excellent but could benefit from a double duvet in place of two single duvets for a double bed!

The hotel had a lot of charm. You live in the history of the hotel. But is also very comfortable hotel. New bathroom, good wifi etc... Breakfast was very good.

The lighting could have been cosier in the room

Hotel is in a great location and had a nice welcome from all the staff

We found the staff to be very helpful and welcoming. The breakfasts were delicious. The size of the room worked easily for two people.

The only thing that we didn't like was that the windows were locked and they could not be opened. In a hotel in Europe, with the smoking that happens in the lobby and rises to the rooms, this was an inconvenience.

Helpful staff, friendly

The hotel is situated next to the one of central street in Prague. Service is excellent.

They have problem with Internet connection. It was exception that this time I really had to connect with the Internet... but I couldnt.

From the moment I arrived, Oktavi at the front desk established this Hotel as Superior in every way, I honestly felt like I was being received at a 5 star hotel. The room was excellent, enormous windows, luxurious linens, a bathroom that anyone would envy to have in their own home, (a full-size deep-set tub, antique external plumbing fixtures of stainless and brass, Carrera marble everywhere, a bidet and plenty of counter space). Breakfast was the best of 8 hotels I stayed in on this visit, endless variety, perfect service, mountains of choices. I loved this hotel, it was worth twice the price I paid for it.

Housekeeping was the only weak point, but even so, it wasn't bad enough to complain about. It was only a shadow in an otherwise perfect experience.

Really loud Staff was not friendly

Perfect location to everything.

Need to get better pillows

good breakfast

the service was good and staff responded to our dislike of the first room, because it was too noisy, by changing us to a quiet room.

design

Staff don`t like to say "hello", bermen at the bar likes to say "no" and "prohibited". Rooms` cleaning is very bad. There`re very cold in rooms because they don`t have heaters inside. The breakfast is not veryable

The location of the hotel was truly perfect for getting to where you'd want to go.

I'm not personally crazy about the heavy use of the colour 'mustard' in halls and common rooms.

We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.

Comfortable,good location and Luxury hotel!

Great service, were very accommodating to our needs- charming suite! Thanks :)

The staff was the best Prague, Europe or anywhere could offer. Spacious rooms, meticulously clean, heart of the action, spacious and comfortable rooms. The atmosphere and decor are the finest. If you want to stay where every need is catered, this is the place. The staff was definitely thebest I've ever encountered. We had a 6:15 AM departing flight, they had a van waiting for us at 4:00. Lucia, at the desk even had packed us breakfast to go because of the early hour. The lobby bar wait staff was phenomenal, friendly and recommended great places to eat, drink, attractions. I will definitely be back.

That I had to leave

The staff was friendly and helpful. The hotel was clean, near the metro and the bus station.

They didn't provide slippers

Excellent breakfast which was included in the price. Good location for public transport and within walking distance of main tourist areas.

Noisy at night due to busy road and tram.

N/A

We had a confirmation for booking two rooms, after traveling for 9 hours with children we got to the hotel and they told us that they do not have any reservations for us and the hotel is fully booked. Customer service was horrible, we were on the phone paying international roaming and being on hold to find out that they had found us a 2 star hotel with single bed's 30 minutes from Prague and told us everything comparable was sold out, we had to get a taxi and go to 6 different hotels before we were able to find a room and had to pay double the price.. I will never book through your service again. I will be leaving my feedback on every travel site I know.

The most amazing hotel we have stayed In

Nothing

Good location, very close to the center. Breakfast is amaising!!! Staff very kind.

I liked the ambiance of the hotel. It was located in a beautiful Prague building, very comfortably turned into a hotel. The breakfast bar was the best I've ever had with an abundance of choices. The rooms were small but clean, well fitted into the character of the building.

I was surprised they charged the full amount of the bill to my creditcard before we arrived. I was under the impression that payment would be made after the stay.

Excelent localization. Just few steps from main square.

A little bit noisy.

I just came back from a 5 day vacation. The hotel is in a great location, right in the middle of all the activities. I loved hearing the bell chimes and the signal given every hour from the Old Town Tower to the Charles Bridge Tower ... The room I stayed in was on the 1st floor (room21) it was big, spacious, clean, warm and cozy. The staff at reception were extremely helpful and always with a smile. Overall would highly recommend it and definitely would stay there again.

The only things I can think of is the thin and a bit small towels which really didn't bother me much as they were still good enough plus I have to mention that the bathroom was really warm. And the other thing is breakfast ... which was on the simple side but nevertheless good enough to start the day (and I am not big on breakfast so it did not bother me and coffee was really good!

- cheap - clean - looks nice - a lot of people - sauna/pool/gym

- not in the center (but near tram station) - a bit crowded in the common area - slow Wi-Fi