size of the room, location. breakfast a bit poor
The hotel room was excellent - I don't know if we had an upgraded room but the view of the castle at night was wonderful. The staff need to know that a smile works wonders.
We had an absolutely fantastic view from our river view room - the castle was much closer than it appeared in the website photos. All the staff were friendly and helpful. The restaurant was open for four hours at breakfast, giving us plenty of flexibility, and the range and quality of food was excellent. The shower over the bath was OK, but a walk-in cubicle would have been better. Staff appeared at the room every evening with chocolates and a weather forecast - a nice touch but I would have preferred it if they didn't let themselves in while I was in the bathroom. I'm sure they would have respected the do not disturb sign but I never think to use it in the evening.
The breakfasts were great! Plus the view of the river was nice Eating in the bar because restaurant was not available
I had a wonderful stay. If I have to go back or recommend a hotel in Prague, I would recommend this hotel. It was very quiet, clean and luxury. The breakfast buffet was very convenient. great and outstanding hotel! There was nothing that I did not like of this hotel.
This hotel is facing the Vitava River and one block from main shopping and close to old town square. The rooms were spacious and the staff were excellent. Free Wi-fi in rooms and lovely buffet breakfast.
we were very satısfıed.
The facilites, the staff, the location, and every aspect of the President Hotel was beyond expectations. A great experience!
Location Unless you are a part of a Japanese or other Tour group, you don't count. Poor breakfast buffet. Bathroom extremely small.
good staff. Very bad management.
I stayed at the hotel in March 2016, and was sufficiently pleased by the experience that I decided to return during my visit to Prague in March 2017. I was similarly pleased with the hotel during my recent visit.
Close to the city centre & shopping
spacey room, very well located, efficient hotel internet service is costly and not user friendly
Is a very good hotel, luxury, clean and nice location with nice breaktfast
Location excepcional and facility to access importants points of the city Concierge should be better and the parking area in front of the hotel shoud be more organized.
Staff was very friendly and professional. Location can't be beat. Room was spacious. Breakfast in hotel restaurant was very good - many options. Rooms smelled old and musty. They were spacious but appeared worn down.
The hotel is in the best location, i could walk to most of the attraction and resterants in five minutes. Yes the price of friut plate was very expensive.
The location of the hotel is great. No wireless internet in rooms
The staff were friendly, helpful and responsive. The room was spacious and beautiful. I love the frescoes! The location is perfect - just steps from the Old Town square.
The location /cleanliness & service were excellent as was the buffet breakfast. The staff were also very helpful with local knowledge.
Excellent location in the heart of the old town. Our suite had a separate living room, comfortable furniture, excellent internet connection. Breakfasts had a great selection of items. Staff were unfailingly friendly.
The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague. Nothing
large, airy room. asked for a twin ( 2 ladies) but upgraded free to a suite which had a double bed. however. hotel immediately made up the bed settee for me so in effect we had a bedroom each. staff- nothing too much trouble the bath. it was huge but also you needed a wide stretch to climb into it. it would have been impossible for some people to use and there wasnt a separate shower so no alternative bathing facilities. also there needed to be a handle on the wall as climbing out of the bath was a leap of faith with nothing to hold on to
Central location, comfortable room. Had to change room after first - had requested double, and it was really twin. Also lot of noise from street. Second room was fine.
very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended
small and central
The position of the hotel is very good and affords easy access to restaurants and sites. Yes. The breakfast was not inviting and the service was indifferent.
The place was perfect and the breakfast was excelant.
The staff were very attentive and the service was first class. The fact that when we arrived they did not have a reservation for us. I think they sold the rooms becasue we did not arrive until 10pm.
The hospitality and the helpfullness of the staff whilst we where experiencing problems with lost luggage. They could not of done more to help us and made our stay so enjoyable.
We loved our junior suite bedroom/sitting room. The position of the hotel on the Square. The convenience to shops and historical sites. The wonderful view from the roof garden. Good food. Polite staff.
Staff were always pleasant and helpful
The ambiance and attention to detail is amazing, great tavern and restaurant, breakfast is excellent. Service and staff was excellent also. Room has old world charm, fine furnishing, luxury feel. Rooftop terrace a big bonus, great view. Showers have no curtain. Water on floor after showered. Kind of annoying. That's it, everything else first class.
staff were friendly and great location. the room was spacious then i expected. also breakfast was good and great view from my room. it has an elevator but you still walk to your room half floor. you should ask somebody to carry your luggage if its too heavy.
The Hotel is is the perfect location, right on the Old Town Square. The Hotel itself is filled with wonderful old world charm and the staff are excellent. The outdoor restaurant on the square and the rooftop restaurant are both excellent and the food was great. A real home away from home. The hotel was having issues when we were there with a new discotheque which moved in behind the hotel playing load music till 5 am, the staff was wonderful about it but it is an issue the hotel will need to resolve as it was impossible to sleep one evening with all the noise.
The location, the quality of room, the pleasant service.
Just a magnificent experience. Like sleeping in a museum surrounded by artwork and history. Fine, courteous staff and superp service. Nothing
Location, room/view and comfort
Good location Large rooms, friendly and helpful staff could have have larger breakfast selection, eg omlettes/sausages/eggs
sillence and later chek out
Comfortable,good location and Luxury hotel!
Superb location right in the center. We were so lucky to be upgraded to a two floor spacious room that was really great. Breakfast with champagne and good variety. Friendly staff.
The service was very god, and i was very quiet in the evening. It was in the absolut towncenter. The breakfast was very good.
The location is very good. Rate locale as a 9 out of 10. Overall, this property is a 3 star at best, but with a great location. No access to coffee in the morning until after 7:00 am. $15 surcharge for room service which was very limited. Breakfast only.
The hotel is in a perfect location for sightseeing, eating and shopping. banks nearby, good range of restaurants nearby. Staff helpful and friendly. Bar and Library tasteful, comfortable and relaxing. Buffet breakfast outstanding, food constantly replenished, coffee appears like magic, dirty crockery likewise. Rooms spacious and very well appointed. Rooms would benefit from provision of hair dryer and trouser press.
Absolutely top class location next to the Old Town Square and all the attractions. Really spacious modern style suite with mezzanine floor and a big arched window looking onto the square, room 45. Staff were very courteous and helpful. Will definitely recommend the hotel to family and friends. Buffet style breakfast was very good, but could be improved with a better selection of cooked breakfast
location, outstanding staff (one exception) - very accomodating individual operating front desk asked repeatedly for a cash deposit for an excursion and discovered (zero) absolutely no funding of any nature could be applied from hotel to company operating tour. I only saw her weekends and we were planned to check out in two days. she spoiled an otherwise outstanding experience
POlite staff. Tasteful decor. Good breakfast.
We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.
Location, size of rooms, fabulous bathroom No lounge or sitting area
Location was amazing and a very romantic city Street noise could occasionally be heard but this is due to central location, it's ok if you are a heavy sleeper.
The location was excellent. The staff were very pleasant. We could hear some noise from people in the Square during the night but this wouldn't prevent us staying here again.
Gym room is missing
The location was great and staff very helpful especially in booking restaurants etc. Great view Of old town square Because of the fab location the down side is that you could hear lots of noise from the square, so if you need quiet you would have to forgo the view!
Location is amazing! Service was good but not really 5 star.
Good location No tea or coffee making facilities, no cafe or bar. It was impossible to get a cup of hot water for a lemsip at the hotel. Rooms were quiet cold, under floor heating in bathroom did not work. Had to request extra blankets.
The location was very good and breakfast just perfect! The only thing that I was dissatisfied over was that I got a room with a window in the roof.
Hotell staff was really friendly and helped a lot with any question we had Shower was not easy to use
Close to juesh comunity A bit noisy
very central only very small roof window
Very friendly and helpful front of house staff who also spoke very good English. Hotel ideally situated for visiting all attractions. Spacious room and bathroom. Room smelled of stale cigarette smoke (smoking is permitted). Pillows very flat and only one per bed.
The location of the hotel
The hotel staff was excellent. They were very friendly and professional. The location was great within walking distance of all downtown sites. Everything was good.
The location was excellent, near to everywhere but not too noisy The hotel room smelt of cigarette smoke, even though it was a no smoking room. The Hard Rock Cafe below the hotel were advertising a beverage in lights on front of the hotel, which every 30 seconds or so went across the window. Tnis was only on Saturday night and didnt effect my friends sleep, only mine
Beautiful, spacious room (omg...the bathroom alone is worth the stay). Friendly and helpful hotel staff. Our favorite hotel during our two-week stay in Europe! If the hotel had an elevator it might have been more convenient, but honestly it wouldn't affect our choice to stay here in the future.
helpfull and informative staff - central location for sightseeing and restaurants.
The position of the hotel was excellent - just off the Old Town Square and the rooms were spacious and clean Metamorphis Excellent has no lift so would be no good for anyone disabled. However, I believe the Metamorphis across the road has a lift which is also a lovely hotel as I stayed there 4 years ago.
Liked it all. Very proffessionel hotel. A big thanx to all the staff.
It is highly advisable to double-check your bill when checking-out.
the junior suite was really nice there is no lift, but it wasn´t a big problem for young people
Great location, right next to Old Town Square and within walking distance of most top sights. Four flights of stairs and no elevator was a bit challenging after a long day of walking about the city -- but good exercise. What was more bothersome is that we couldn't use international calling cards from the hotel and had to go to outside pay phones to call home/office.
we went sightseeing & shopping hotel ideal for old town square only 1 minute walk away. Nothing was too much trouble for the staff.
The room had a nice patio, the beds were comfortable, the large bathtub was very much appreciated, and the location was great if you like to be in the heart of old town prague! The breakfast buffet was disappointing and the expresso machine was disgusting, it did not even taste like coffee.
Room was very comfortable. Jacuzzi bath was very nice. Excellent location. We paid extra for a junior suite as these were advertised as having 2 or 3 rooms and traditional hand painted ceilings. The room we were given, (although very comfortable) was newly decorated and did not have traditional painted ceilings as we had expected. There were also a few extras in the suite description which were not included in the room. Some of the restaurant staff were also quite rude
Great hotel! Superb location, super value for money. I was warmly welcomed in the hotel by friendly staff and during my stay they were always very helpful!
The hotel's location is ideal for sightseeing, very close to the "Altstädter Ring", only about a 10 minute's walk. Staff was very nice. The breakfast was very basic.
it is not a 4 star.
Situation is great, only some minutes walking to Old Town Square.Nice staff, a large and clean room with a bath.
Very Pleasent. We shall be returning
The location was excellent, the restaurant was supurb and beautiful with loads of atmosphere. The staff was very helpful in our hotel stay and visiting praha. Bravo. Initially we were given a attic room that was small, airless and almost windowless. We requested a change and was given a tour and a choice of 3 rooms, we found the perfect one for us.
the location of the hotel was excellent the staff were very helpfull and friendley and the room was very clean and comfortable with clean towels every day we would not hesitate to book this hotel for any future visits to prague.
We loved this hotel! It is in an ideal location, right in the heart of the Old Town but away from the main busy parts. We stayed in one of the attic rooms which was large, warm and had beautiful views of the Tyn Church. We could easily walk to all the main sights and there are countless good bars and restaurants nearby - so many we were spoilt for choice! This is definately where we'll stay if we visit Prague again. Although the window was double glazed, there was quite a bit of noise. The area is fairly quiet so no rowdiness - just noise from dustbin men etc!
The location was ideal and the rooms were beautiful and spacious and the staff were very helpful.
Lovley large Suite,2 Large beds,2 Setties, 2 Chandliers! always very warm, light and bright, Bathroom massive.Breakfast substantial Just off Old Town Square and Powder Tower and just up the lane to supermarkets. The woman in Reception could have smiled once would have been nice always in a mood! Breakfast in restraunt Verbena opersite reception 2 floors down in basment no lift ok if you are fit!!. Room overlooked church very nice but also overlooked club on corner of lane closed about 3.30 in early hours then people outside till 4.00 o'clock every single day plus last day glass shop under room locked up and left loud beat music on all night!!!
Friendly professional knowledgeable staff and the location was excellent The decor in the room we had was just a little tired - but the room itself was huge, it was comfortable and warm but just a little noisy at night.
Perfekt location, The breakfast was not good.
Excellent location overlooking fairytale castle (sorry Tyn church), a couple of minutes walk from Old Twn square. Spacious, comfortable bedroom decorated in traditional style. Delicious breakfast with plenty of choice. Helpful staff. Would definately recommend. Very good value.
location rude front desk, hard to find.
well this was a nice place to stay very central but rather quiet,close to the river and the spa was great,staff were very helpfull,all in all this place was a 10 in my books.
The location. It was convenient to most of the attractions and shopping. The staff was helpful, cheerful and friendly. The room was spacious and had a good view of the front outside the hotel. The complimentary breakfast was plentiful. Everything worked. Unlike some previous commentaters, I did not have an issue with the change of bath towels every day. We don't do it at home, why would we expect it at any hotel. We were very happy with our accommodations and the location. I guess one could nit pick but we were very comfortable and slept well. The free WiFi was greatly appreciated also.
i liked the breakfast,especially the orange juice,itwas nice and sweet,and the spa next door was awesome,came out feelin new again after a long train ride into prauge
Please write at least 15 words
Nicely maintained, helpful and courteous staff, good location, awesome architecture.
Located near all attractions. Very friendly Staff, Good Breadfast ! Maintenance was poor.
Location for seeing the sights was wonderful. trams were nearby to go to the castle if you didn't want to walk. restaurants/cafes were down the street. no lobby to sit around and "visit" /wait for cab etc.
Staff were friendly, food was excellent although portions were a little small. Room was a decent size. No air conditioning control in the room. Meal portions were a little small but of excellent quality.
The efforts from de staff to speak english. Wireless all over the building couldn't control de AC
Wonderful location. Quiet. Good breakfast. Extremely helpful (Eva) receptionist. Back outdoor eating area needs major improvement. Not a good place to eat.
i liked the peace and quiet,and the rooms were nicely decorated,the breakfast was good and location and very centralgood service and helpfull staff