Residence Bologna

The location was good, the room was warm and clean. The room was far from what they show on internet. They had left an extra bed with a bear mattress in there what made it look even more loveless. There was a small kitchen but except fo two coffee cups and water glasses no kitchenware, not even a teaspoon. We had to ask for a water boiler. The staff in breakfast room was unfriendly, they took no notice of a guest entering and saying "good morning". The waiter in the restaurant was on the contrary over-motivated. All in all there seems to be a lack on professionality, a deficiency they could remove by working on it. No room service though this was annoucend in internet.

Very good if you need a budget stay. Near to Charles bridge, old town square. Reception staffs could be more friendly with Asian tourists.

change towels every 3rd and sheets every 6th day !!!!!!

Staff was friendly and heped us booked some shows; excellent location - within walking distance to tourist sites They are constructing the shaft for the elevators so you are awakened by noise at 830am and construction dust as you go down the staircase. I also do not like the additional charges when we checked out.

location was very good. The lift was being replaced and therefore we had to walk to our room on the 2nd floor which was difficult for my partner as he is Asmatic. The dust from the works was also a problem as the stair rail was so dirty as were the stairs. At time we had to step over wires going down the stairs..A disappointing stay as the main reason we chose this was because it listed that it had an elevator!

The hotel's position, in the heart of the old town was very convenient for all the attractions of Prague. The staff were very considerate and kind. The breakfast was good but lacked variety. Saving grace of the hotel was the restaurant. The food was excellent and the staff very freindly. The room 118 was constantly dusty and noisy due to the building work along the corridoor. The shower door was broken off it's rail which could pose a hazard to a child. No ani-slip mats were provided, making exiting the shower on to the tiled floor dangerous. The toilet door handle was missing leaving a sharp stump of steel protruding, again potentially dangerous for a child.