Hotéis em Boca Raton

Prós: The staff warm and prompt attention

Contras: Pool too crowded . Restaurant menu very limited

Prós: Beach is very good

Contras: Not value of payment

Prós: They still believe in customer service and treated us like family, definitely our new vacation spot.

Contras: There was nothing to dislike

Prós: Interior of the lobby was nicely appointed, open views of the ocean. Staff were professional, and very nice to deal with when ordering, inquiring and in general. The spa was very nice and the level of service was superior.

Contras: Room was in serious need of a remodel. Carpet, drapes stained. Sofa needed to be cleaned, had dried left over food/stain. Broken tiles in the bathroom, broken towel table in bathroom. Rust on shower base door, coupled with orange mold in the shower.

Prós: Just lovely! Beautiful setting, great staff.

Contras: Not enough variety for meals - limited restaurants.

Contras: No smoking spot at all in the beach club, live music outside until 11pm, shouting room service from 9 am

Prós: Staff very knowledgable and outgoing, made us feel welcome in every way Room with an exceptional view and comfort. Beautiful property and amenities

Contras: Nothing at all

Prós: Site was beautiful, modern decor and the gym was top level

Contras: Because it’s a club, the site can get over crowded above what the facility can handle. Additionally, there is an annoying process they use where you have to show your club card everywhere even to get a drink like they don’t trust that you are a guest. This was a big turn off

Prós: The room, hotel and beach were very nice.

Contras: The food was very pricey and just ok for the most part. The snack bar was good for a quick lunch.

Contras: The alarm in the room went off at 5:30 AM... My wife and I wanted to sleep in since our two children often wake us up very early and we didn't get to have that opportunity at the resort. They need to make sure the alarms are reset before new guests check in because that was very disturbing!

Contras: Free WiFi was slow.

Prós: Comfortable bed, gorgeous beautiful new building and rooms (like heaven), great service

Contras: Water pressure too light in the snows and gym was a little small

Prós: Helpful staff, nice, renovated hotel. Great breakfast.

Prós: Enjoyed the breakfast each morning, especially the different variety of waffles. All staff that we came in contact with were friendly and wonderful.

Contras: Pick upload a bit of a cold on the first night because of the AC being so close to the bed. Eventually just slept with it off.

Prós: The breakfast was good, just needed bacon, the location was very good, the price was right, the staff was good. The pool was ok. The gym they gave us a free pass to check out, was very nice.

Contras: I wish the towels were clean, Two of the new clean big towels in the hotel room had yellow stains and still had hair still stuck to it. Making us feel grossed out, even making me doubt the room was even clean. So we got Clorox spray and used it to clean the shower the toilet top. The internet was hard to connect to, after a while I was able to connect online, but should be easier, I am a computer guy and it took me 30 minutes to figure out how to connect online my laptop and pads. Ice making machine was broken on my 4th floor. The pool had palm tree fruit rotting on the pool patio area and some fell on the chairs making them dirty, trees need to be pruned to keep area clean for visitors and guests.

Prós: Friendly, courteous staff always makes for a great stay.

Contras: It would be nice if there were a small cafe or bar in the hotel.

Prós: Bed. Excellent Food good

Contras: It was a non-smoking room but you could tell the previous occupant smoked in room. I brought this to hotel’s attent

Prós: Friendly staff. Very clean. Good breakfast.

Prós: Convenient location, roomy breakfast area, coffee all day, friendly desk people

Contras: Wifi strength

Prós: We had an awesome stay, though it was only two nights everything was great. The breakfast staff were exceptionally pleasant, treated all guests like family. Sorry I didn’t get names but kudos to you the staff.

Contras: There was nothing we didn’t like. We were treated well by all, from reception to kitchen. By the way, the room was very clean and comfortable. Thanks Hampton Inn

Prós: More like a business area. Location

Contras: No pantry. Saw a roach as I was leaving my room to check out

Prós: It was clean, staff friendly and breakfast was excellent and conveniently located if in a rush. Food good! Location terrific.

Contras: Closet was extremely small and almost unusable! Really should build a REAL closet.

Prós: so, so ok

Contras: They had no scramble eggs

Prós: Shower was dirty when checking in.Took housekeeping 2 attempts to clean

Contras: Room should have been clean

Prós: Good location. Clean.

Contras: Air was turned down all the way. It was cool. But, not as cool as the thermometer read.

Prós: The accommodate us very well and gave breakfast free to my son.

Contras: No

Prós: The customer service & the pool was amazing

Contras: The beds were too firm

Prós: Everything

Contras: The price

Prós: Hotel was clean and rooms were very comfortable...

Prós: Cook made eggs as requested

Contras: Nothing

Prós: Employees.

Contras: Noisy neighbors.

Prós: The hotel is easy highway access, free parking and extremely clean. We checked in late and everyone was pleasant and even offered us late check out. Always a positive experience at this location

Prós: The location.the room, the service, and breakfast in bed was excellent.

Contras: Your doors the way they click not great when I went to bed at 1130pm and everyone is going later, too loud woke me up. :(

Prós: The location was perfect. It had all the amenities, close to restaurants, great shopping.

Contras: The AC could have been cooler, I was fine but my daughter was very warm. Perhaps keep a light weight blanket in the room so you don't have to use the duvet.

Prós: I like everthing the room was super clean very nice

Prós: Location, price

Contras: Poor wi-fi connection

Prós: decor, clean, great pool area.

Contras: it was pretty hard to get into the hotel to check in the first time... too much traffic and in a difficult corner, Hidden parking.

Prós: Loved the decor .... staff was amazing. Especially the front desk staff!!! Loved the pool area & roof area! Great breakfast included!! We are coming back to stay there again in the near future!! Thank You so much!

Contras: Leaving!

Prós: Didn’t know there was a $22.00 per day parking fee.

Contras: Parking fee, with no other choices.

Prós: This is a very new hotel. Everything is clean and in working order. It was a very comfortable place to stay for a few days.

Prós: Excellent location, very clean, perfect stay. I’ll be back

Prós: Excellemt staff, I went with my family to treat my father in a medical facility near to the hotel and I have come back in nov .and I will stay in Hyatt again.

Prós: Peace

Contras: Early breakfast

Prós: Loved the location.

Contras: It is on Federal Hwy which can be a bit noisy at times.

Prós: Entire staff we encountered were friendly professional professional and bend over backwards to accommodate .

Contras: Nothing everything was Superior.

Prós: Very clean hotel and rooms Staff was very nice Rooftop pool was very nice!! Close to the beach

Contras: Would have loved to know about $25 per day parking ahead of time. Bar/ restaurants downstairs were quite expensive and very busy on the weekend. Not related to the hotel, but beach parking is $17.50

Prós: Location was great. Room was very comfortable and charming.

Prós: Friendly staff. Clean room. Perfect location.

Prós: Everything was clean and also the fresh baked cookies in the lobby

Prós: Staff was excellent. Very responsive to needs and very polite. Location of hotel is stellar. About 1/4 mile from I-95, but no noise from passing traffic. Area is situated among very expensive and beautiful homes. Very close to dozens of stores and diners.

Contras: Nothing.

Prós: Great staff

Contras: Had an air condition problem but they fixed it

Prós: the breakfast is so good!

Contras: the pillows are too soft.

Contras: The smoking area is too close to the pool, so you can’t enjoy the pool without smelling people smoking.

Contras: I didn't like that my stay didn't include free breakfast

Contras: Everything

Prós: Cleanliness and friendliness

Contras: Nothing

Prós: n/a

Contras: professional staff at front desk

Prós: Everything. Nice Staff.

Contras: First, a lot of hotels I've stayed in have free coffee in the lobby and give complimentary breakfast. I was greeted by a sign that says $2 for a cup of coffee. I get to the room and same thing; $2 for a bottle of water. $12 for breakfast. Everywhere I turned was a sign charging for something.. It felt to me as if the place was on its last leg. It took housekeeping 3 days to ask me if I wanted a mattress cover. I'll never stay here again. Very bad vibes with this place. Corporatism run wild.

Prós: Late night front desk person was helpful and nice. Frederick, the Engineer, arrived within reasonable time to fix the toilet and work on the thermostat (since he determined it was the motor that went out); he was very professional & courteous (kudos to him). We have been staying at Marriott hotels domestic & international for decades.

Contras: Issues with toilet backing up & overflow, which we had to clean up the water. Thermostat was not working, not sure if it was broken when we arrived. We woke up in the middle of the night hot and room was stuffy. Appears that the thermostat broke & would take engineer time to fix the broken motor. Good thing we were flexible that we just got ready in the morning & willing to check out and get going. The manager did compensate us, so this was just an unfortunate situation.

Contras: My first room had a strong smell of a dog!!! I had to change rooms. My second room had small ants at the bathroom sink and kitchen sink. There was a small dog staying in the one of the rooms with guests and the dog was BARKING NONSTOP which woke up many of the guests on my floor.

Prós: Food was good. Flufy eggs good waffels and greatful for turkey sausage.

Contras: Microwave started smoking after 30 second but they replaced it right away.

Prós: It was okay

Contras: I left my daughter's pendant in the room I was staying. It was the next day when I realized it. I called and even went back to the hotel the following week and still no one got back to me. The hotel itself was okay for what I needed. The elevators are dated but overall it was fine.

Contras: The air conditioner

Prós: The breakfast

Prós: Free breakfast

Contras: A little outdated in furnishings

Prós: The bedroom size

Contras: Not much area to sit and enjoy the fresh outside. Great nature like atmosphere to sit and enjoy the day but not too many picnic tables or benches

Prós: Exceptional customer service

Contras: Ants throughout the room to include behind the bed and bathroom.

Prós: Bed was super comfy! The room was everything that I needed!

Contras: Carpet in the rooms. Tile would be better.

Prós: Staff and service

Contras: No

Prós: Staff were super nice. free breakfasts were really good.

Contras: nothing bad.

Prós: The breakfast ws good. Thought a place this size would have more than one laundry room.

Prós: Location

Contras: Noisy air conditioning & low water pressure

Prós: Location, cleanliness, breakfast available until 10 AM, value.

Contras: We were in 4th floor and a guest room a few doors down had 2 dogs that barked all night. Didn't realize until we were checking out that guests with pets were supposed to be on 1st and 2nd floors. If we had known that we would have mentioned it.

Prós: Everything was great

Prós: We stay here every year because of the location and the amenities. The hotel is always clean and neat and it’s just awesome!

Contras: The breakfast can be better. Maybe try some bacon add some grits. I don’t like the sausage. The fruit, cereal, pancakes and waft are excellent.

Prós: Everything

Contras: Nothing everything was good

Prós: Breakfast was really good and lots to eat

Prós: The distance to hotel and mall

Contras: The room had a dirty odor. It was clean to the look but I had to spray the room with a fragrant spray to offset the smell.

Prós: Staff was pleasant and accommodating

Contras: The executive king studio i booked became a room with two double beds with no explanation

Prós: Clean apartments!

Contras: Honestly, there was nothing to say about!

Prós: Close to FAU

Contras: We were charged a nonrefundable 125 fee for one night with a pet. This is not pet friendly when it is more than a nights stay for two people. That is robbery!!

Contras: Hotel so spread out

Contras: I couldn’t sleep for the entire night . A Wedding took place people screening outside the room . The room was dirty and the bathroom was not clean. It was horrible . I booked a trim with pool view but when I arrived they couldn’t provide me with the room so gave me the first floor by the wedding . Terrible

Prós: Beautiful hotel,very clean,great price.

Contras: The room w.a view,was a view of trees

Contras: WHERE IS the free breakfast ????

Prós: Property needs to upgrade

Contras: The best thing I like Boca Raton is the area I really enjoy it

Prós: Always a beautiful and comfortable hotel. Staff very friendly

Contras: No.

Prós: Superb staff service!! Very nice and comfortable room + bed

Contras: Plumbing noises are quite loud

Prós: Helpful and friendly staff.

Contras: The facility is starting to show the years as much as many areas were remodeled some years ago.

Contras: Customer service

Prós: Easy to get around

Contras: Time for a total upgrade

Prós: The stay was very plesant

Contras: N/a

Prós: Clean and comfortable.

Contras: Little pricey.

Prós: The pool is beautiful. Our room was so dark,perfect for sleeping,no noise

Prós: Nice comfortable hotel. Liked it.

Prós: IT was great, will book again.

Prós: The rooms were spacious & the staff didn’t crowd your personal space. For the most part. Rooms were clean

Contras: I rented this room for my son to get away from Hurricane Dorian/ on 3rd day I didn’t get it resrvd fast enough & he was threatened to have the cops called. They are decent UNTIL they aren’t & then it’s scary! My sons suitcases were in

Prós: Clean and location is close to where we plan to go .

Contras: Nothing

Prós: Staff was great and and the property was awesome.

Prós: Floors could be laminate or linoleum. Carpet hist many dust and germs.

Contras: The noise near the bed next to the bathroom, i guess ot is the a/c is located there?

Prós: Clean room and friendly staffs!

Prós: The condition of the bed is unacceptable.

Contras: The bed,attitude of the reception

Prós: The location and price. The room was spacious and beautiful. It even had a fireplace!

Contras: The people who stayed up stairs was to noisy. It sounded like they were playing football.

Prós: Large spacious apartment style room with beautiful kitchen, sitting area and fireplace. Comfortable beds. Nice bathroom.

Prós: Yes great can't complain about anything.

Contras: Everything

Prós: The lay out of the room.

Prós: Good location. Shopping and Beach close by.

Prós: Location was easy to get to and very convenient.

Prós: Location was exactly where I needed it to be

Prós: It was very nice

Contras: There was no convenience store to purchase things .

Prós: Staff

Contras: Staff was great.

Prós: Farmers table restaurant

Contras: It wasn’t as near to the beach and doesn’t have a full kitchen for my autistic friend

Prós: Room

Contras: Staff was inattentive and not helpful when needed. Ignored issues.

Prós: The gentleman at the front desk for check in were really professional and nice. I appreciate that

Contras: The bathroom was nice but a bit out dated also the a/c unit was outdated. Definitely needed a makeover but overall I would stay there again

Prós: huge rooms with nice furniture. beautiful pool.

Contras: temperature kept going between hot and cold in shower after a couple of minutes. window ac so noisy it kept waking me up.

Prós: The renovated bathroom was great!

Contras: Overall, the room I stayed in was good. But the room requires some maintenance, the sheer curtain is missing hooks so the curtain hangs a little. There is no door on the closet. The Toilet Tissue holder has a lose screw or something.

Prós: Nice facility and staff at a location convenient to us, and a great restaurant, Farmers Table, attached to the hotel.

Contras: Odors around the hotel from the rehab going on

Prós: I liked that our room was close to the pool and we were able to access the pool from our room without going through the hallway. The room was very clean. I also liked the shower dispensers of soap, shampoo and conditioner.

Contras: The Courtyard did not have complimentary breakfast in the morning. A bowl of oatmeal, some fruit and coffee/orange juice would have been really nice! Whether relaxing that day or going to an early commitment it's nice to have breakfast at the place rather than having to go out and get it. Family members wake up at different times and it allows some flexibility as to when someone can eat. Although I was very happy with our stay at the Courtyard I would research places with complimentary breakfast on our next trip.

Prós: Loved the outdoor area around the pool. The pool was excellent.

Contras: The bed frame was noisy without any more movement than getting in and out of the bed.

Prós: Everything was very clean!!!!

Contras: The beds were very clean, however, they were as hard as rocks!!!

Prós: That it was clean and close to FAU.

Contras: The staff were really rude to me. When I checked in the clerk insulted me. Housekeeping kicked me out of my room to clean it and when my son when to buy food at the little bistro downstairs the cashier was super rude.

Prós: The breakfast was OK, decent overall, and the staff was great. You order your own personal breakfast wish you get to choose from a menu. It’s not a big menu but it has a little bit of everything.

Contras: Well I got a room for my family my wife and my two daughters, so we got two queen bed‘s and one of the mattress was comfortable and the other mattress wasn’t. Other than that everything else was great.

Prós: Staff very friendly and helpful. Good location. Updated and spacious room.

Contras: shower was challenging as no grab bars, no textured floor and very smooth, shiny tiles. Was fearful of falling.

Prós: The service was excellent s was the food and property. Paul checked us in and he was super friendly.

Prós: We only stayed one night, it was good.

Contras: No complains, every thing was good.

Contras: Just make sure no bugs can enter in the room.

Prós: Location was close to FAU

Contras: Parking at night was limited

Prós: Location

Contras: The price was over the top for the quality of the room and the amenities!

Prós: Everything and they let me check in 4 hours early

Contras: Cannot complain about anything

Contras: MUST CHANGE THE AIR CONDITIINING UNITS. VERY LOUD AND ONE NEEDS PLUGS TO SLEEP. THIS PROPERTY WAS BUILT IN THE 1969'S. THEREFORE UNITS MUST BE CHANGED.

Prós: Location, decor and value

Contras: Good enough for me.

Prós: We lived near there. Moved away but still like to return. Love the area. And the value is superb!

Contras: Breakfast wasn’t great. But for the value, but for the value, it’s fine. Floors were sticky, but I kept my socks on.

Prós: Ocean Lodge is in very amazing place, just in front of the parc and beach, so you can go swim before breakfast. Also there is a pool in protected area. Friendly place.

Contras: no coffee machine, the breakfast is basic

Prós: Everything was Awesome!!!

Prós: Location was great.

Contras: No phone in room. Provided kitchen - no paper towels or kitchen towels. Staff was scarce. No map was provided in rooms or attractions near by the area. To walk to your room you are outside there is no cover so if it rains you will get wet. Limited parking space. Breakfast was located outside the staff did not tell us where it was at we ended up having breakfast at McDonald's. There's is NO beachfront view completely false advertisement.

Prós: Character

Prós: Love the free grill. Breakfast. They let me check in early and check out late. Fresh herbs for free. The shower rod fell but i love this place. Close to the beach

Contras: Nothing

Contras: The room itself could be updated (beds dressers) but all in all good

Prós: Room very clean, big space, great little kitchen and the staff very friendly.

Contras: Mattress was a bit soft for me.

Prós: Good place to stay ,clean and good location!

Contras: Limited breakfast Noisy air conditioner unit in the room!

Prós: A relaxed place very close to the beach. Kind staff. free beach supplies

Contras: For this price a family like ours, probably cannot afford two or more days.

Prós: The room was perfect loved the full kitchen. Nancy was awesome.

Contras: Walking to breakfast

Prós: Great staff

Prós: I liked the room, very nice comfy bed and pillows!

Contras: I didn't like that I had to walk to the other hotel next door for breakfast and not just to the lobby of my hotel.

Prós: Location it was down the street from FAU. Loved the amenities and convenience of having a full kitchen. The bed was comfy and the rooms were extremely clean.

Contras: Wish the pool was a bit bigger and cleaned there were debris in the pool.

Prós: I love the ask to borrow.....and the staff and the early check in ti let me sleep. Great... I love the coffee, the room, everything. Thanks to all if you. From the man talking to me in the laundry room to the lady that check me in the maid's that told which floor the ice was on. I enjoyed myself

Prós: The bed was comfortable,

Contras: Seen an roach in the cabinet

Prós: The staff was extremely helpful. Nancy was great when offering directions and things to do in the surrounding areas.

Contras: The bathroom did not have an exhaust fan.

Prós: Eggs fluffy, bacon tender, coffee good

Contras: Overpowering cleaning smell

Prós: Very good I want to recommend this hotel.

Prós: Everything

Contras: Nothing

Prós: Got breakfast and friendly staff. Great location.

Contras: The facilities are dated, old carpeting, dated bathroom.

Prós: Always very clean. Friendly staff, great free breakfast!

Contras: Parking near the room can be challenging. Wish they had a restaurant on site.

Prós: All is a good

Prós: Great

Prós: Staff was helpful and friendly, rooms were clean. Compliments breakfast buffet is tops! Central location.

Contras: Pool and hot tub were not clean so we couldn't use.

Prós: We liked the area, the room was comfortable and the staff was great.. I will recommend to any of my family and friends.

Prós: Leaving

Contras: the general manager Luis Santiago was rude and condescending to my wife. A horrible man

Prós: The beds were extremely comfortable.

Contras: The continental breakfast was ok.

Prós: Very close to the FAU Campus

Contras: Parking area :(

Prós: De kamer was groot twee perfecte queensize bedden en de kamer was schoon voor een goedkope prijs met veel parkeergelegenheid en het ontbijt was niet heel uitgebreid maar wel keurig absoluut een aanrader voor op doorreis

Prós: Breakfast is OK. Not great. Not bad.

Prós: Close to FAU STADIUM

Contras: Pool and central location for my purpose

Prós: Every thing

Contras: N/A

Contras: Room had a musty smell

Contras: The room seemed extremely damp for some reason. This included the carpeting, the bedding and the room air as well. Stayed there in the past and don’t recall it being like this at my last stay.

Prós: Nice amenities, pool, gym, spa,breakfast. The location was very good.

Contras: The rooms are completely outdated, one of the rooms we booked was smelly. We were traveling with kids and booked two rooms but they were located in opposite direction.

Prós: Breakfast

Contras: Very small and cramped room was seriously damp and moldy, door to room warped so much it had to be forced to close. Requested another room but it was only marginally better with an air purifier. Pillows so stiff and bulky, I had to roll a hand towel to place under my neck instead. Barely slept. Horrible waste of non-refundable $170

Prós: I only wish there was more variety for breakfast, besides that everything else was great!

Prós: This is the third year coming to this hotel. We come every summer to visit my dad who is in a local assisted living place. We feel very comfortable at this hotel, love the rooms, the beds are really comfy, the privacy of the pool, the workout room, and the made to order breakfast each morning. The staff is all friendly and helpful! We love how there is a fridge and microwave in the room too, in case we go out to eat and have leftovers, it makes it easy to eat them again and not waste food! We will continue to come to the Hilton Boca Raton Suites, as long as my dad continues to live in Florida. :)

Contras: The only thing that we don't like, is how musty things smell in the hotel. The rooms have a musty smell also and feel kind of damp. I know Florida is humid, but other places we have stayed, don't have that musty smell to them.

Prós: Great breakfast, friendly and helpful staff.

Contras: They are in the middle of renovating and replacing AC units. We were warned in an email about possible noise Mon - Fri from 9-5. We were arriving Fri after 5pm so thought it would be no problem for us. No AC in the indoor hallways/atrium area outside of the rooms. It was very hot and humid outside the rooms. Area by elevators had AC and glass doors and windows were covered in condensation.Everything in our room felt damp, we kept the room at a chilly 68 so it felt less humid and then we had condensation dripping from the ceiling. The decor hasn’t been updated in a while. In order to charge my phone I had to pull the nightstand out a bit and reach behind to plug my charger into the wall socket, no USB ports available. I went to sit by the pool. They were painting the edges around the pool where they had patched pool deck edges. It will look nice when it’s done. I just had wanted to sit by a nice pool with a nice atmosphere and expected that the Hilton would already fit the expectation. Glad that things are getting fixed up but didn’t expect this when I arrived.

Prós: Great breakfast and very clean.

Contras: Wasnt a 3 1/2 star hotel. Needs to be updated and the hallways are terribly hot and humid.

Prós: The breakfast was excellent. Majority of the staff was friendly.

Contras: The first night there was power cut because of a storm, and I got locked out of my room. The door was old, hard to open and lock. The walls are very thin, can literally hear my neighbor snoring. I was quite traumatized one day when I saw a wire being pushed under my door, I swore someone was trying to break into my room. Had to called front desk twice for them to explained to me that it was the housekeeper. 'I was like with a wire though!!'

Prós: Very bad breakfast! Very bad and rude staff at the restaurant The only one who was friendly is the girl on the front desk.

Contras: The breakfast and the waiters

Prós: Great ❤️

Contras: Great breakfast

Prós: Great service. Great location.

Contras: Nothing.

Prós: Bkfast. Staff was extremely helpful

Contras: I should of been told prior to booking on booking.com that hotel was being renovated. Lobby couldn't be used.

Prós: breakfast was good.

Prós: Staff was extremely friendly checking with me on multiple occasions to see if my stay was going ok.

Prós: Nice and comfortable stuff very friendly and helpful

Prós: Shoukld of told me lobby was under construction

Contras: Again. Should of been informed about construction of lobby before booking

Prós: Breakfast!!!

Prós: The location in regards to stores and restaurants was great. It was also easy to get on the highways from there to go anywhere.

Contras: The pool area was ok but not like it is on the website. It appeared the pool was larger.

Prós: The staff was very helpful and accommodating. The rooms are newly remodeled and look very nice. Breakfast was great!

Contras: The first thing I arrived they send us to the room were they worked I don’t accept Then they sent me to a better room after a discussion At checkout they added $ 300 more than the original value I didn't know why

Prós: Clean, comfortable, breakfast, mini fridge and microwave was great because I was traveling for business and a good value.

Contras: The only small thing was the pressure in the shower was very low and since it was still partially being renovated the parking area was a bit difficult but nothing really can be done about that

Contras: Staff needs to communicate amongst themselves

Prós: Location, spacious rooms

Contras: Staff, noise,

Prós: It was clean, relaxing and very comfortable. Definitely a good experience.

Prós: Price

Contras: General maintenance needs to be looked at closer. Faucet loose, water leaks from shower on drywal etc

Prós: Room was spacious

Contras: The bathroom was filthy It had not been cleaned prior to our arrival Then the tub was stopped up It was not draining So when we showered The dirt that we washed off Settled on our legs Over our ankles as the water did not drain as we were showering

Prós: Was clean and convenient location

Contras: Minor issues at the property with other visitors and their volume level, ice machines broken so we gave up on getting ice. We didn’t get what room we reserved, reserved a king room and got a double bed room. We were so exhausted from driving 14 hours and there was commotion with another family visitor emergency happening so we just kept our mouths shut and kept what we got.

Prós: The staff is always nice and pleasant. The location is great.

Contras: The sofa bed had bugs. It wasn't bed bugs but some type of black hopping bugs, so my daughters couldn't sleep on it. Management did offer to move us to a different room, but it was almost 130 am and we were tired. So, we all piled in the bed in the bedroom area. I stay here every time I visit my children in college and have never had any issues, so I was surprised to experience this. Management did promise that the room would be sprayed and cleaned thoroughly.

Prós: Everything else. Breakfast was great, clean and secure property.

Contras: Pool close early at 8

Prós: Staff !! Big thank you to Sheba!! My son adored her!! Thank you for the Jump rope!! Hudson, has the patience of a saint, sorry about all the cookies!

Contras: Short pool hours and condition of pool and hot tub. Over all appearance and cleanliness of rooms

Prós: I liked that hotel had a living room and a bedroom.

Contras: I saw ROACH in the room.

Prós: we were not sure to stay ,because my wife got very sick last time we stay at this hotel . she drank the water front the water contaner in the breaskfast room.

Contras: the surfur smell in the water

Contras: They didn't inform us that we had to have a $50.00 deposit.

Prós: Loved the location and the staff were fantastic, wish I could have stayed longer! The property was immaculate and the food at the pool bar was awesome.

Prós: Nothing!!

Contras: The hotel at no time let consumers know the bridge is down to the hotel forcing guests to drive out of the way to get to it. Front desk and management rude!

Prós: The whole stay was amazing

Contras: Nil

Prós: Location

Contras: Outdated, didn’t give a good feeling walking in not really inviting basically waking into a long hallway. Outdoor Bar area closes early and not super inviting. Pool area needs to be cleaned better. Building needs a paint job. Balcony were dirty and furniture old and uncomfortable The sign to the place when approaching east to miss not lite up at night and very non descriptive. Rooms were clean bed was pretty comfortable. Shower pressure not good. Hallways smelled not fresh.

Prós: It is in a great location. Close to restaurants and the beach! It was a quick staycation and we really enjoyed ourselves.

Contras: The parking is kind of lacking. Same price to park yourself or valet, but the valet was slllooowww

Prós: The staff, the pool, the bar, excelent view from the room...

Contras: little bit expensive the food..

Prós: All staff were super helpful, location nice, great stay!

Contras: nothing!

Prós: We stayed in room 828 because our A/C was being replaced. We had no hot water all night and got no call back from the management when I checked out. We only live down the street. In addition, I spent a large amount of money and tipped well the night before at dinner and we ordered two filets that came out over cooked and salty. Anything else?

Contras: See above

Prós: Nice area, clean, quiet , friendly staff, well decor

Contras: Parking fee over night per day . Paying for resort fee and parking is a little too much . Nothing special was done even when I mentioned its my bday. A card / a bottle water some gesture would have been nice

Prós: The staff! So helpful and always had a positive attitude.

Contras: not really

Prós: Affordable

Contras: Away from the beach

Prós: it's super clean and nice view

Contras: to pay for the parking lot, too expensive.

Prós: The location is spectacular. Beautiful water views and easy access to shopping and restaurants in Boca. The beds were comfy an sheets were clean. Nice TV in the room. There was a fitness facility. Free parking.

Contras: The little things reallly detract...like the maid leaving the coffee pot not cleaned and old coffee cups on the counter. The faucet in sink sprayed water all over the counter. Having to call for washcloths every day. Both main elevators out of order on a Saturday night. Tired wallpaper, carpet, bathroom fixtures, drapes. A desk and proper chair for work would have been better than the round table and broken lounge chair that was provided.

Prós: We enjoyed sitting on our balcony, watching the boats go in and out of the inlet.

Prós: Nice but rather old. Needs renovation

Contras: Old

Prós: the beautiful views and excellent location. the "included" amenities were a nice perk, and the covered valet is great for Florida weather

Contras: there was a slight "musty" smell in the room, and the balconies could be more private...possibly plaster the dividers.

Prós: Clean room....nice view of waterway....out side bar/restaurant was a great relaxing spot.....good drinks, food and music.

Prós: The hotel was very peaceful and a nice place to get away for a few days. The housekeepers were very polite and pleasant.

Contras:

Prós: A big, clean and comforable room - with a wonderful view from the balcony. Great position on the water, where water sports are available. Nice waterside bar and a top floor restuarant.

Contras: The hotel appeared tired and in need of some sparkle - the bad food smells that greeted me on arrival at reception was very off putting. Although the hotel is in a good position - the main (and better) beaches are a mile or so away.

Prós:

Contras: Very Bad maid service. They did not clean the room at all, just made the bed

Prós: the views

Contras: the workout room was small and had no ab machines

Prós: excellent room cleanliness--nice breakfast area in the Am

Contras:

Prós: Happy Hour and complimentary breakfast was outstanding

Contras: Nothing

Prós: Convenience to the University, less than 6 minutes away. Comfortable Beds, AC works great, pool, exercise room and free breakfast with a punch card. There a lot of perks for this price point.

Contras: Parking lots are full at night, had to park at neighboring buildings' outer lot. Hotels parking lot is not well lit and is uncomfortable ( in regards to safety) to return in evenings. Side lot is dark. Housekeeping could do better. Drinking glasses in room were never cleaned nor replaced (for 6 days). Glasses were left where found with water etc still in them. No Sugar in coffee station any days even though the coffee packs we refilled each day. Small Ants on counter at coffee station which was not wiped for 2 of the days. Shampoo was not replaced one day. Used the iron one day and left it out to cool. Iron was never put up, they moved it and left on table. Maybe a check list would help staff ?

Prós: Well the staff people on the front was nice , but the room was dusty the floor the toilet the sink ants etc..

Contras: Booked a King.... Gave us 2 doubles. But changed it after we got to the room

Prós: Breakfast was great. Entire stay exceeded our expectatins

Prós: The breakfast was great & staff so nice !

Prós: Clean hotel, quiet location. Comfortable room. Free breakfast. Very good value.

Prós: Beautiful hotel. Very clean. Staff is excellent and went above to ensure our stay was a great experience.

Prós: Breakfast was very good and location was perfect for what we needed. Staff was very friendly.

Contras: Overall not clean, especially the elevators and our rooms shower. Lots of mildew in grout . Our room was totally missed by housekeeping one day.

Prós: The breakfast was good and the location. The cleaning staff and the happy hour each day.

Contras: The bed was squeaky Like it was worn but fluffy. The check in was delayed had no room available Had to wait a while and was a little late for the event. Was offered by staff to wash up in the public restroom and given towel and soap. After consider refused. Within 15 minutes A room was given to us. We had to rush to the event. If we was able to check in on time we would have arrive at the event on time. Nevertheless, I was Promise 1000 points, as of this date have not received it. After all of that the stay was enjoyable.

Prós: Beautiful and room is very spacious

Contras: N/a

Prós: Cleanliness of the rooms

Contras: The young Hispanic front lady was really rude. The pool was dirty and filled with leaves

Prós: We had a small problem and the lady on the desk couldn’t be more helpful.

Contras: Nothing

Prós: Location, really nice resort. Lots to do.

Prós: confortable bed spaces accomadation

Contras: furniture tired needs refurbishing and a few finishing touches

Prós: Everything was very convenient. Comfortable beds. Cozy bathrobes. Nice surroundings. Shuttle to the Bech Club resort goes every 10 minutes.

Contras: No toothbrush and no toothpaste provided . I left my at home. But I bought one in CVS that is almost from walking distance from this place.

Prós: The bed

Contras: Didn't like the shower, water oply came from direct above

Prós: i had breakfast at cafeteria ,it was ok

Contras: It was hurricane day ,hotel didn't have enough the staff The restaurants were closed ,gym, spa, and there is nothing to do and they charge the same rate I was very disappointed ....

Prós: Spa is amazing. Restaurants are wonderful. Beach was perfect. Perfect vacation.

Prós: The breakfast was superb and the location was as well!

Contras: The bathtub & shower were difficult to turn on!

Prós: On beach

Contras: Nothing

Prós: Beautiful and everyone was pleasant

Contras: My room wasn’t as advertised

Prós: Breakfast and location

Prós: Room booked at last minute...very nice! Comfortable beds and excellent service!