Location, internet access Staff could have been more friendly
Hotel staff was excellent and very accommodating to our requests. The hotel is clean, modern, quiet, and has an above average restaurant. However, like the other reviews mentioned, you see few people in the hotel or restaurant. We were the only couple in the entire restaurant. I would recommend this hotel to others, especially if you are looking for a modern room in this old, historic city.
Excellent location, conveniently located but a quiet neighbourhood. The staff at the reception could be a bit cold some time.
The wifi connection was really slow in room 15. I was surprised I had to pay for newspapers or print a document
Room had impeccable cleaniness and everything was in a very nice contemporary design. Bed was excellent and so was air conditioning. Hotel location was good and my attic room was very quiet. Breakfast buffet was ok by Scandinavian standards, excellent by any other standards. However, there were no fresh vegetables available, only sautéed. Small minus for the lack of trouser press, but staff gave a steam iron instead.
Everything was perfect, the room, service and staff. I wouldn't fault anything at all, and wouuld definitely return.
Great location. Super quiet and very close to the charles bridge Very friendly staff. Very nice rooms. Good breakfast My wife and I had a great stay over the week end.
Cleaness, being new and style None, maybe does not having a swimming pool
Prime location, quite block, friendly and professional stuff. Rooms are not big but very clean and nice decorated. Would be nice if rooms have coffee machines instead of instant coffee only. Iron and iron board would be a good addition as well.
the style of the building outside. location in Lesser town, very convenient go up Prague Castle. the furry blankets/rugs. these collect dust. I suggest you do colored cloths instead for accent & not fur. people have allergies. Breakfast can be improved on.
Marvellous interior decoration, spacious, quite room, central locatio;n.
The Alchymist is a beautiful boutique hotel, perfectly positioned for all of Prague's attractions. The staff were the best we have experienced, polite, extremely helpful & informative. The Alchymist made our holiday a most memorable one. Thanks
The Alchymist is a lovely luxury hotel with very attentive staff and beautiful decor that really suits the prague experience. I chose not to use the spa as the services are really quite expensive.
This is a luxury hotel and priced accordingly. Everything about the place is first class. The decor is beautiful from the rooms to the reception to the lounges, breakfast room and exterior. The staff is efficient and very helpful. The whole place is comfortable. Nothing to dislike.
Excellent environment feeling like home with very personal service Not enough room provisions like bottled water etc.
From the welcoming smile to the opulance of the, to the location every thing was perfect. If you want to spoil your wife/partner this is the place.
Helpful staff, great breakfast Very small room for the price
excelent location, beautifully decorated hotel, spacious room, excellent service, good selection of food for breakfast
Although the hotel looks great in its website - the pictures actually don't do it justice. It is a fabulous little jewel of a hotel tucked away in the best part of fantastic Prague. Senior staff are very good. The pool is tiny and cold; and the service, especially in the spa, is a bit hit and miss - my wife made a manicure appointment which was not fulfilled and poorly handled.
ambiance and staff
I like the location of this hotel - in Mala strana. Also the SPA-center in this hotel is very nice. It's real pleasure to visit it.
The service from all staff was above anything I have encountered. It was too close to the US embassy, its less than 150 meters from the embassy.
Very good hotel.
The staff were very welcoming, and extremely professional. An unusual feature of this hotel is the supply of an ipod for use in your room, and a large cd library with a huge range - I only looked at the classical cds as that's my interest and the selection is impressive. The hotel guests also have access to a beautiful baroque-era garden at the rear of the hotel, it's the oldest of its kind in Prague. The hotel's roof terrace provides amazing rooftop views of Prague while enjoying excellent cuisine and a well-chosen wine list.
Good location, nice roof terrace The double beds have only one comforter. Two have two (smaller ones)would make a big difference. The suite was spacious, but had no view at all.
The efforts of the staff to create a pleasant atmosphere. The amenities that the hotel provides: an excellent breakfast in an attractive dining room; comfortable rooms; and a good location for access to the city's sights.
The location was excellent and dinner on the roof terrace is worth doing. The gym has good equipment and has nice views of the garden.
Impeccable service, outstanding staff, great music/movie selection for free
personal does everything to make you feel comfertable -
The concierge was very friendly and helpful. She made excellent recommendations. The breakfast is really wonderful and was included with our room rate. Also, the attached gardens are beautiful and provide a great view of the city. Great location. The hotel car is probably not a good value; although, the city taxis should be avoided.
Location was great. In general service was good. The idea of the music theme is unique.The gardens at the back of the hotel are beautiful. The view at the rooftop garden restaurant is excellent. The gym is sufficient Stereo and DVD system could be improved in the room as it wasn't fully functional on arrival.. Poor wireless reception and only in the lobby. Euo wasps frequent the rooftop garden restaurant. Were going to eat at the rooftop garden restaurant but cancelled as we had a drink there in the afternoon and was served a curdled ice coffee by a female who made excuses but no apologies.
Very nice hotel, clean, comfortable, and great experience overall. The staff is not terribly knowledgeable of the city or making recommendations for dining, train transfers, etc.
personal attention, uniqueness of the hotel
Stunning service, attention to detail and involvement of management in day to day operations. Cuisine is excellent and breakfast an experience in itself.
Everything. Beautiful view of the city from the restaurant. Quiet neighborhood away from traffic. Helpful staff. Excellent location. Beautiful surrounding gardens.
The very friendly service, reception, bellman, maid service. The location, quiet and with great view of the old city.
The magnificent views,excellent food and comfort of room are only exceeded by the friendliness and attentiveness of all staff. what a wonderfull experience our stay at the golden well was!
Terrific helpful desk clerks and a very nice room. Excellent location
All Staff is very kindly.A view from Restrant is so beautiful.Morning Meal is Delisious. ジャグジーが使えなかった。説明書を見たが動作がしなかった。
jacuzzi bath, welcome drink, view whilst eating breakfat, food at breakfast, friendly staff
We enjoyed a beautiful view of the rooftops of Prague in a spacious suite, only steps away from the Castle. The hotel staff was gracious and professional, and the restaurant was memorable.
I was able to get awqay from the main tourist areas for a quiet night. It was ideally situated between the old city and the castle. Staff were extremely friendly and helpful. Nothing at all!
Location was excellent, lots of character.
Great location, good breakfast, nice clean room with character and fairly big for Europe. Reasonable price.
Location, close the city centre. Old-style design and antique castle-type rooms. Staff is very nice. Visitors should previouly contact the staff on the room location. Several of them are at the noise street.
breakfast, internet, location,
Location is good, however parking is not. Only have a couple of spots out front (Not free) and not secured. Breakfast was a good typical European fare. Get there before 0900 if you want a place to sit! Hotel was clean for its age and staff spoke English were friendly.
great location, friendly staff, breakfast small tv
Big and comfortable rooms. Excellent location. No place for parking.
A very good hotel, very nice rooms, not the largest but what they lack in size they more then make up for in character. Much much nicer to stop inthen a bland "chain" hotel. Breakfast very good also.
The rooms were large and richly decorated. Our suite was located in another building ( which apparently is a part of the Waldstein complex) but I would definitely recommend this hotel to anyone who wants to stay in the city center of Prague
The room size and design far exceeded our expectations. The breakfast buffet was quite nice as well. The staff was friendly and helpful.
style, comfort and surroundings a bit dull breakfast
The tranquility of the hotel and helpful and friendly staff
Particularly, the position of the room with a terrace and how quiet it was. The room was also nice and large. We would suggest that you put in a shower screen so that people are able to use the shower facilities without making the floor wet!
good price,Quiet location and clean and spacious room.
I travel extensively and the Appia is one of my favorite hotels. I felt so comfortable, safe and well cared for by your friendly staff. In particular the large size of my room, the terrace and windows and doors with fresh air, the cleanliness, and the wonderful breakfast. Your staff is knowledgeable and genuinely friendly and well trained. I also love the quiet location. We traveled in Europe for a month and the Appia was our favorite hotel.
Excellent location, friendly atmosphere
A quiet side street within 2 minutes of the main walk up to the Castle. felt almost Tuscan in feel. Breakfast room very atmospheric. Bedroom (Double) excellent; large, v-comfortable. None of the 6 hotels I have stayed in in Prague have had great pillows so the Apia beat them all. Czech breakfast buffets are not that exciting in terms of fresh fruit. Apia's was average.
The hotel is extremely well located, at a 7min walk fron Prague's Castle. in a very quiet and beatiful area. The building is very elegant and the decor as well. Our room was hugue! And the breakfast was delicious and served in a incredible attic!!! Front desk service always attentive and nice, Daniel helped us a lot. Definitely a must hotel in Prague!!!
The staff are friendly The pictures of the room were taken like 20 years ago and that's probably when it looked like this. It's old, falling apart and not comfortable. On more specific points: could hardly make the shower work, it also had no curtain; the floor is dirty to the point where it makes no use to clean it, needs replacing; TV - smallest screen possible so you can't really watch it except standing close; 10 euros for 24h internet, I've seen far cheaper hotels who did not try to make money on this; bed sheets are clean but also had to be replaced at least an year ago, the breakfast was quite poor as well.
The ultra-quiet location in a lovely neighborhood. Near enough to the attractions to be able to go on foot but far enough so that we didn't feel we were in touristville. Our double room turned out to be two rooms, which made it very comfortable. The fact that the feel of Appia Residences is "homey" rather than "hotelly", which might not be appreciated by travellers who want a hotel with a lobby and bar and room service, but was perfect for our tastes. In general, we were perfectly satisfied. The only minor problem we had was the difficultly in the bathtub of changing the flow of water from tap to shower head. Also the rooms, while pleasant and comfortable, could use a touch of decoration on the walls.
Room was bigger than expected and desk staff were very helpful. Hotel was quiet despite busy area. Had some difficulty getting a receipt and when I did it was rounded off and in Czech currency.
We were on the top floor. Nice and quiet. Standards very high. Staff great. Location excellent for a tourist (near castle). Young party-goers might want to be in the Old Town or New Town instead.
The hotel is beautiful and very close to the castle. Staff was helpful and polite. It was difficult to reach by car. The parking lot is not on-site but there's a valet service.
The location was perfect. Beautiful view of the city. Very close to Prague Castle. Breakfast included was excellent!
Fabulous vista over all of Prague, location on street right beneath Castle. Lovely old hotel with central skylight, spacious room. Bath tub was pretty but hard to use vs shower. Breakfast was just ok. Wi-fi in room did not work.
Beautuful building, beautiful and big room, friendly receptionist staff, ("Superior Doppelzimmer mit Blick auf die Prager Burg") 1st floor 59EUR/night. Room has beautiful view down the Nerudova str. but also gets a lot of sun in the morning and heats up quickly. I left the curtains closed during the day (when we left) to at least try to prevent this, but they were closed after the room was cleaned, even after I asked at the reception the second day that they be left as they are. (but it was only two days, so story ends here). I would not take this room in the summer again, since I like to get up late and cant sleep if its too warm. There is a ventilator though. Also curtains could be thicker (for my taste, too much light gets through in the early morning).
The style and design, location, quaint old world yet nice amentities, being in the heart of that part of Prague. Rooms were so sweet, the open style of the windows, the view of the amazing street. Comfortable and accommodating No
The hotel in general was but excellent, bearing in mind that we shared the famous room 33. However, the final bill was not structured well enough and only after reviewing it I found out to my upleasant surprise that they had charged an extra day of parking. Nevertheless, this stain is nothing to overall splendour the hotel and above all the city of Prague can offer to a visitor. See the issue of the bill as written above.
Work at Lobkowicz Palace at Prague Castle, so convenient and wonderful views from my room over Prague. Service efficient and staff friendly.
the hotel was very convenient and very comfortable. the shower was good too. The bar closed early at 10
Great location next to Prague castle. Good views down towards Charles bridge
design, afternoon tea, laptop in the room bed is not so comfortable as it looks like
Breakfast was absolutely delicious. Our time in the spa was definitely worth it--only two at a time, felt so luxurious. The rooms were very comfortable. A lovely restaurant (inexpensive!) is just up the road. Wonderful service and staff. No hair conditioner was provided. Couldn't figure out the laptop, but we also didn't ask for help with it so it's our own fault really...
Fabulous hotel in a great location with friendly staff. It was my husband's birthday and they gave us a bottle of wine as a gift on the day which was a really nice touch. It was a 10 minute walk to St Charles Bridge and also located close to the castle. There were air fresheners in all the communal areas - smelled nice but very strong and if you have asthma or allergies then this won't be comfortable.
The hotel was in a perfect, safe location. The hotel itself was very retro and very trendy. The staff were very polite and attentive. There was nothing to dislike.
The Design Hotel Sax has an eclectic feel to it. I enjoyed all of the little idiosyncrasies incorporated in it design. The staff was extremely helpful and courteous. I would definitley recommend the hotel to anyone.
stylish and exceptional place to stay that really enhanced our stay in Prague. The Hotel is a real asset to the city ! I know that should I return to Prague- I will always stay there from now on ...... I appreciate that the Spa part of the hotel has only just started up but more info on the services offered would of been helpful.
Great location - close to sites but far enough away to be quiet. 5 Minutes from major bus stop. Great free breakfast includes made to order hot items. Free 5 pm tea time an extra bonus. We had interior room with no widown and the room was too hot - pay the extra bit to get a window!
Location was very good - close to centre but fairly quiet Headroom over bed in our loft room caused an accident.
Breakfast and afternoon tea were great, atmosphere in hotel was very welcoming and relaxed, beds very comfy Room wasnt perfectly clean when we arrived but it was fine
Great location in quiet area just a few steps from Hrad and Karl's Bridge. Fantastic design, friendly atmosphere, 5 o'clock tea, first class breakfast. This will be our hotel for the next visits to Prague.
easy to get to with GPS,attentive staff,great breakfast omelet,great for viewig castle and monastery,(best view in Prague from monastery garden) free laptop in room liked it!
the room is very nice.the location is so good.valued for money.. they did not turn on the heater in the morning,so it is really cold and even the water in the bathroom is so cold
The staff were very friendly and helpful. The room was excellent, very large, clean and warm. Breakfast was good with a nice selection of cold dishes and some hot food.
Fantastic Room. Great Location -both for being able to walk to all main sights and for evening bars and restaurants (although people under 30years old may find too quiet) No (if knit picking, then choice of hot breakfast options could have been better - although cold choice was extensive and of good quality)
very big rooms, perfect bathroom, clean, perfect location in a quiet neighborhood close to the old town.
Quiet and smart.
This place was immaculate. Great location.
Privacy, easy access, quality of staff no
Second time we stayed there. Excellent service and room this time too. Very good location. We will gladly come back some other time.
The hotels close proximity to the us Embassy meant we all felt really safe as a large police presence was obvious. Great location in a quiet part of the city. a few really nice restaurants really close by. loved it!!! Nothing
Rooms extremly large (almost like an apartment), very close to the Hradschin and Charles' Bridge, no noises from the streets, kind service, wireless internett in the rooms, two tvs (German channels), good & fairly cheap shuttle service to the train stations Rooms a bit noisy (we could hear noises from the other rooms), breakfast plain, but nothing special, we didn't get a double bed although we requested it.
Nice room, good location. Booking.com advertised the room with a-c and internet, and it did not have it. It was 39degrees in Prague without even a fan in the room. I specified that I needed a room with working A-C too.
The location of the hotel was perfect for us. I have to say that the hotel is on the top of a hill so it's quit a hike after being a whole day on your feet. Our room had a nice view. The rooms are good, a bit warm but you can turn the heater down. Excellent taxi service from and to the airport. The only think I can come up with is that the towels were not changed for 6 days. But then again, I didn't really asked for new ones either.
Hotel made a taxi reservation on my behalf to pick us up at the airport, the meet and greet was not at the airport, after waiting 25 minutes I made alternative arrangement to get to the hotel. There was no offer to carry our bags up to the room, we were put in the top floor room and I have a bad back. The room safe was not functioning. This was reported but not rectified during our stay.
Good location. Nice friendly staff. Clean large rooms.Good value for money. It would of been nice to have tea/coffee making facilities in the hotel rooms.
the bedroom was devine four poster bed very romantic for what we wanted location was fine because we didnt mind walking nobody disturbed us or interfered with our privacy i liked the quietness of this hotel our room was accross the street breakfast lovely i think a bath would be an improvement i would have loved a bath in the bathroom this would enhance the room and the whole experience we had booked a deluxe room and bathrobes were in the list of facilities but none were provided for us at all during our stay
Te rooms was very beautiful and bed was very comfortable.
the location was close to the Castle and only a 20 min walk to the city centre As with alot of the hotels in prague - no tea/coffee making facility
Unfortunately they didn't have our reservation down for 3 nights but were able to accomodate us nonetheless.
Room was warm and clean. Quite spacious for the money Pity the Bistro did not stay open early evening
Beautiful room within fantastic building, in nice quiet location just under Prague Castle and 15 min walk to Charles Bridge - couldn't be better. A very minor thing - no tea/coffee making facilities in the room - but that's just cos we're British and do miss our tea!
This hotel was located in the older part of Prague right under the castle, with convenient access to the castle and gardens. This hotel is comprised of several different adjacent connecting buildings, which meant we needed to take an elevator up one floor, then go up and down several stair cases to get to our room. With luggage this was not convenient, but thankfully we are still young and this wasn't a major problem. Also, our room was right at street level, so we couldn't open the windows for ventilation as people could see right in, and it was a little noisy for sleeping. (I imagine this wouldn't be a problem for the majority of rooms at this hotel)
Great breakfast Noisy room
new part of this hotel has very nice style and design some of the staff wasnt very friendly and helpfull, but generally they were OK
It was quiet due to the zone where it is located. Breakfast was a bit poor
Great value for the money, excellent location, friendly staff, beautiful breakfast, really private rooms. If it comes to Prague we wouldnt stay anywhere else.
The design of the rooms were really really interesting. I loved how the building itself was like a little town in itself with little narrow walkways and cobbled areas. We had the best service by reception - I think her name was Mariona... she was from Tunisia and was lovely, fast, efficient and super-friendly. She made us love the hotel more. The bath is exposed, so it's impossible to have a shower while your partner is trying to sleep. We found the rooms a little dim too.
The reception staff was very friendly and helpful and the hotel's airport shuttle functioned perfect. The room (superior) was both clean and nice decorated, and the breakfast was tasteful. The location in Nerudova was great, and the street itself a beautiful adventure
Location was great, good value, and good breakfast. No air conditioning, so it could be uncomfortable in hot weather. The hotel was designed so it looked beautiful, but in practical terms, it was a little uncomfortable - the rooms were small and the shower (while beautifully designed) flooded the vanity and toilet with water.
location ; comfort ; design ; staff hospitality and efficiency Noise in the corridors during the night ; no spa neither swimming pool
Monika was awesome at the reception desk. She was incredibly helpful, as was John. Didn't like the narrow stairs up to my room...
Good location, helpful staff. Weather forecasts and free English-language newspapers at breakfast were nice touches.
Nice big room. Hotel well located. The room was hot and the wondows could not stay open during the noght because of to much noise. Next time I will ask for a room not on the street side.
Fantasic location, within very easy reach (walking) of the castle, Mala Strana, Charles Bridge and Old Town Square, as well as numerous restaurants and bars. Excellent rate, as I booked in advance and got the special advance booking rate, so didn't pay full price. Large selection of food on offer for breakfast, with really friendly, helpful hotel staff. Room was spacious and modern and very clean. Loved it here and very happy to recommend. N/A
Very nice hotel, staff is very efficient. Beautiful decoration, great facilities and really liked that buffet breakfast had some local products. Heating was a bit of a problem, we didin't now how to use the heater. The rooms should have real double beds instead of to singles put together or at leat have one big comforter instead of two small ones. Bigger pillows would also have been more comfortable.
The hotel was in a wonderful ancient street just below the castle. It was an interesting old building which had been tastefully reconstructed as the hotel.The staff were very helpful and very polite. Breakfast was good. There was nothing bad about the hotel but being on a steep street it would not be suitable for everyone.
The room, the facilitis such as free wifi in room no
Very helpful staff. Made every arrangment you needed.
I can't think of any negatives about the hotel. We had a wonderful large room with a small terrace and view of the castle. Walking distance to the castle and Old town. The breakfast was very good and the staff very helpfull. What a beautiful city. Parking was the only problem, I wouldn't recommend driving there.
The staff was very pleasant and accommodating. The breakfast buffet had a lot of options. I had to leave at 5 a.m. and they made sure I had a light breakfast before leaving.The location is great; I walked everywhere. I assume since you book by the room that a single was not available. Travelling alone, I would have appreciated an option for a smaller room.
The staff were very friendly and helpful. Central location. Near to castle and within easy walking distance of Charles Bridge and Old Town Square.
The Golden Wheel is ideally located in Prague's Mala Strana area, about half-way between Prague Castle and the Charles Bridge. The rooms are immaculate and extremely modern (renovated several years ago) which is a delightful contrast to the charming exterior of the centuries-old building. An excellent range of breakfast choices is included in the room rate. The front desk staff is superb: very knowledgeable, very friendly, eager to be helpful and available 24 hours a day. The hotel is boutique size (17 rooms) but offers a level of service better than most properties that are ten times its size. My group of four friends (all very experienced travelers) spent five days at The Golden Wheel and we all agreed it was one of the most enjoyable hotel experiences we had had anywhere in the world.