Philippine Airlines (PR)

Código IATA	PR
Rotas	124
Rota principal	Manila Ninoy Aquino Intl a Los Angeles
Aeroportos em que opera	54
Aeroporto principal	Manila Ninoy Aquino Intl

Avaliações recentes

Avaliações dos viajantes

444

371

252

143

10,0

Prós: Crew was extremely nice and helpful

Contras: Ancient 777 seating

Avaliado em dez 2020

avaliação de
7,6

Prós: Ahead of departure time

Contras: Snacks and should have inflight

Avaliado em dez 2020

avaliação de
9,0

Contras: Food

Avaliado em dez 2020

avaliação de
10,0

Prós: The entire experience went perfectly. Everything was prompt, smooth, and on time.

Contras: Nothing. A prepared traveler, is a good traveler. These are different times. Understand there are limitations for everyone. Focus on the basics. Do your homework. Read the airlines’ travel updates. Bring minimal gear. Be EARLY. And lastly, be grateful for getting a flight at a great price. If the flight went smoothly, don’t complain and moan about the little stuff that has nothing to do with getting from point A to point B. It’s a struggle for all of us. Please understand that.

Avaliado em nov 2020

avaliação de
4,0

Contras: Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents

Avaliado em ago 2020

avaliação de
3,6

Contras: Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping.

Avaliado em jun 2020

avaliação de
8,6

Contras: Plane was Not full, enough social distancing.

Avaliado em mar 2020

avaliação de
7,3

Prós: The crew were attentive & accommodating.

Contras: Food was not that good at all.

Avaliado em mar 2020

avaliação de
8,0

Prós: the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses.

Avaliado em mar 2020

avaliação de
8,0

Prós: Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough.

Contras: There are not much choice for food aside from the usual that come from the airline catering service.

Avaliado em mar 2020

avaliação de
7,0

Contras: The food.

Avaliado em mar 2020

avaliação de
8,0

Contras: Not enough drinks offered for 15 hr flight

Avaliado em mar 2020

avaliação de
4,0

Prós: The type of plane 330

Contras: Its not cold inside.

Avaliado em mar 2020

avaliação de
2,0

Contras: couldnt change it

Avaliado em mar 2020

avaliação de
7,3

Prós: Good value over all, good on board entertainment

Contras: Food could have been better

Avaliado em mar 2020

avaliação de
6,6

Prós: Crew was good!

Contras: Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!

Avaliado em mar 2020

avaliação de
9,6

Prós: The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!

Avaliado em mar 2020

avaliação de
10,0

Prós: No!

Avaliado em fev 2020

avaliação de
10,0

Prós: Amazing crew , both ground and in fligbt

Avaliado em fev 2020

avaliação de
8,6

Prós: The flight boarded and left on time. A good variety of movies and tv shows to entertain all ages.

Contras: The bathrooms needed to be restocked with towels and toilet paper.

Avaliado em fev 2020

avaliação de
10,0

Prós: Very friendly crew. Everything on time we landed even earlier. Comfortable seats and distance between seats rows

Avaliado em fev 2020

avaliação de
7,3

Prós: On time, early

Contras: Food

Avaliado em fev 2020

avaliação de
10,0

Prós: Flight on time

Contras: Better food

Avaliado em fev 2020

avaliação de
9,0

Prós: The crew did above and beyond what was expected. They were nice, friendly, and professional.

Contras: The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding.

Avaliado em fev 2020

avaliação de
7,6

Prós: The "Forward seats" are advertised on airline documents for $20 on regional flight. MNL-SGN is definitely a regional flight, but they charged me $50 for the one seat choice. The comfort is definitely much better. I had guessed it was worth the 20 dollars, but 50 seems a rip-off.

Avaliado em fev 2020

avaliação de
8,6

Contras: The food (fish and rice) was tasteless.

Avaliado em fev 2020

avaliação de
4,3

Contras: First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings.

Avaliado em fev 2020

avaliação de
8,0

Contras: The websites should be improved that allow users to login.

Avaliado em fev 2020

avaliação de
9,3

Prós: Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications.

Contras: All very good except the VGML could be better and more creative.

Avaliado em fev 2020

avaliação de
6,0

Prós: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Contras: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Avaliado em fev 2020

avaliação de
8,0

Prós: Crew was not very friendly.

Contras: Checking in for flight was not very good. Counter help was not well informed/trained.

Avaliado em fev 2020

avaliação de
10,0

Prós: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Avaliado em fev 2020

avaliação de
6,0

Prós: On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant.

Contras: The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!

Avaliado em fev 2020

avaliação de
8,3

Contras: I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate.

Avaliado em fev 2020

avaliação de
9,0

Prós: Passengers and crew were all nice and accommodating. Food was great!

Contras: Temperature was very cold 21C but perhaps that is to inhibit spread of germs.

Avaliado em fev 2020

avaliação de
7,6

Contras: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Avaliado em fev 2020

avaliação de
5,0

Contras: Boarding process

Avaliado em fev 2020

avaliação de
8,0

Contras: I couldn’t recline my seat. Something should be done.

Avaliado em fev 2020

avaliação de
10,0

Prós: A great airline! From flight attendants, to meals , on time departure and even an early arrival , very happy with my first experience with them

Contras: Was perfect!

Avaliado em fev 2020

avaliação de
10,0

Prós: The crew, the meals, the on time departure and arrival . Philippine Airlines got my attention . I was in BC, and their lounge was awesome and so was the service on board. And the flight attendants as well! A five star airline, thank you !!!

Contras: Everything was great!

Avaliado em fev 2020

avaliação de
2,0

Contras: Many changes and mistakes

Avaliado em jan 2020

avaliação de
2,0

Prós: Nothing

Contras: Need improvements

Avaliado em jan 2020

avaliação de
2,0

Prós: Not Satisfied!

Contras: Need improvements

Avaliado em jan 2020

avaliação de
8,0

Prós: The crew was amazing as usual. The seat was comfortable but lacks storage areas.

Contras: Boarding process at MNL needs to be more organized.

Avaliado em jan 2020

avaliação de
7,6

Contras: Food can be way better

Avaliado em jan 2020

avaliação de
5,6

Prós: having the access to a direct flight to the Philippines.

Contras: enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year.

Avaliado em jan 2020

avaliação de
9,0

Prós: Crew was very good. The food was better than most.

Contras: The toilets should be checked for cleanliness more often, and supplies replenished.

Avaliado em jan 2020

avaliação de
8,0

Prós: no flight yet

Contras: of course

Avaliado em jan 2020

avaliação de
9,2

Prós: Crew was great. Food was excellent.

Contras: Boarding process. Everyone rushed in when the gate was opened. No sequential boarding.

Avaliado em jan 2020

avaliação de
2,0

Contras: No movies, seats were hard , could have used more beverages.

Avaliado em jan 2020

avaliação de
3,0

Contras: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Avaliado em jan 2020

avaliação de
10,0

Prós: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Contras: Maybe more veg selections on main menu and more/better beer.

Avaliado em jan 2020

avaliação de
10,0

Prós: The crew most of all!

Contras: Transfer process from Terminal 1 to Terminal 2 in MNL.

Avaliado em jan 2020

avaliação de
2,6

Prós: Movie selection was ok

Contras: Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!

Avaliado em jan 2020

avaliação de
9,3

Prós: food and service

Avaliado em jan 2020

avaliação de
9,3

Prós: service and food

Avaliado em jan 2020

avaliação de
9,0

Contras: Improve Size of Visual Monitor

Avaliado em dez 2019

avaliação de
8,0

Prós: Crew was nice, and we landed in JFK an hour earlier

Contras: Food

Avaliado em dez 2019

avaliação de
8,3

Prós: Great crew. Old plane. Late arrival. Great food.

Contras: Business class seats are old.

Avaliado em dez 2019

avaliação de
7,0

Prós: Nice crew, direct flight to LAX.

Contras: Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights.

Avaliado em dez 2019

avaliação de

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