Avaliações de hóspedes
Avaliação geral
5,8
OK
Baseado em 204 avaliações
Geral
5,9
Embarque
5,8
Conforto
6,1
Tripulação
6,7
Entretenimento
4,9
Comida
5,6
Pular para o conteúdo principal
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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2,0
Prós: I think the service on the plane was good
Contras: I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman
avaliação de
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2,0
It's was late for 6 hours
Contras: Late for 6 hours
avaliação de
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3,6
Delays, poor communication, lack of responsibility
Prós: The flight attendants were nice. The ride was smooth.
Contras: Firstly, this is the second time I've flown w this airline, and for the second time in delayed, it cost me extra money and the overall experience was a headache. My flight was scheduled to leave at 9:30 a and did not leave until 2:30-3p. This delay was caused because they needed 24 ppl to volunteer to get off the plane because it was too heavy. After that, We were on the taxi ground in the airplane for 3 hours. When we finally took off, they told us they didn't have enough gas to make the 1 hour flight from Cuzco to Lima so we had to stop at another airport then go to our destination. We finally landed at 5:45p. To top it off they ran out of water on the flight and the air conditioner was off until the flight took off around 3p. It felt like we were slow baking.
avaliação de
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3,3
Contras: Flight from Cusco to Lima is routinely 2 hours late or more. I'd never take Peruvian again, try Latam, more flights on time.
avaliação de
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4,3
Hectic flight delay
Contras: It was chaos finding our flight
avaliação de
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5,0
good crew but flight often are delayed
Prós: Staff are professional, speaks good english
Contras: delays
avaliação de
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4,0
Tight space
Prós: The complimentary food.
Contras: I'm an average height guy, athletically fit, and could not get comfortable on the short flight. The flight crew rushes down the aisle with the carts, with no regard for where people are. I could not sit back relaxed for fear of getting my knee or elbow slammed by the cart. The entire flight I sat cross armed and crooked.
avaliação de
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7,0
Disorganized and delayed!
Prós: Comfortable
Contras: only one person working check in, so naturally the line was long. This delayed the flight by almost 40 minutes
avaliação de
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2,0
The call agent was unable to help in any way
Contras: I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
avaliação de
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3,6
Could be lots better
Prós: The food isn't to bad and the crew was very nice
Contras: First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
avaliação de
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2,0
Contras: Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
avaliação de
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5,3
Contras: The line was very long to check in and there were only 2 counters open
avaliação de
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2,0
Prós: I think the service on the plane was good
Contras: I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman
avaliação de
-
2,0
It's was late for 6 hours
Contras: Late for 6 hours
avaliação de
-
3,6
Delays, poor communication, lack of responsibility
Prós: The flight attendants were nice. The ride was smooth.
Contras: Firstly, this is the second time I've flown w this airline, and for the second time in delayed, it cost me extra money and the overall experience was a headache. My flight was scheduled to leave at 9:30 a and did not leave until 2:30-3p. This delay was caused because they needed 24 ppl to volunteer to get off the plane because it was too heavy. After that, We were on the taxi ground in the airplane for 3 hours. When we finally took off, they told us they didn't have enough gas to make the 1 hour flight from Cuzco to Lima so we had to stop at another airport then go to our destination. We finally landed at 5:45p. To top it off they ran out of water on the flight and the air conditioner was off until the flight took off around 3p. It felt like we were slow baking.
avaliação de
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3,3
Contras: Flight from Cusco to Lima is routinely 2 hours late or more. I'd never take Peruvian again, try Latam, more flights on time.
avaliação de
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4,3
Hectic flight delay
Contras: It was chaos finding our flight
avaliação de
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5,0
good crew but flight often are delayed
Prós: Staff are professional, speaks good english
Contras: delays
avaliação de
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4,0
Tight space
Prós: The complimentary food.
Contras: I'm an average height guy, athletically fit, and could not get comfortable on the short flight. The flight crew rushes down the aisle with the carts, with no regard for where people are. I could not sit back relaxed for fear of getting my knee or elbow slammed by the cart. The entire flight I sat cross armed and crooked.
avaliação de
-
2,0
The call agent was unable to help in any way
Contras: I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
avaliação de
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3,6
Could be lots better
Prós: The food isn't to bad and the crew was very nice
Contras: First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
avaliação de
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2,0
Contras: Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
avaliação de
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5,3
Contras: The line was very long to check in and there were only 2 counters open
avaliação de
Status do voo
Mapa de rotas da Peruvian
Principais aeroportos em que a Peruvian opera
- Aeroporto de Lima J Chavez Intl (LIM)
- Aeroporto de Cusco Velazco Astete (CUZ)
- Aeroporto de Arequipa Rodriguez Ballon (AQP)
- Aeroporto de Pucallpa Capitan Rolden (PCL)
- Aeroporto de Iquitos C.F. Secada (IQT)
- Aeroporto de Tarapoto (TPP)
- Aeroporto de Piura (PIU)
- Aeroporto de Jauja (JAU)
- Aeroporto de Tacna (TCQ)
- Aeroporto de La Paz El Alto International Airport (LPB)
Informações de contato da Peruvian
- P9 Código IATA
- Ligue
- peruvian.pe Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.