Avaliações de hóspedes
Avaliação geral
7,0
Bom
Baseado em 69 avaliações
Geral
7,2
Embarque
7,2
Conforto
6,9
Tripulação
7,7
Entretenimento
5,8
Comida
7,1
Pular para o conteúdo principal
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8,0
Good experience
Prós: Everything was smooth. No hassle. Good job. Hope that you could flight to Santiago any time soon.
Contras: That the website is not able to do check in for Dominican Republic yet. And the telephones make almost impossible communicate with them.
avaliação de
-
2,0
Broken car seat
Contras: We asked to check our car seat at the counter with other luggage and were told we needed to take it to the gate. We gate checked it and when we got it back it was broken. This was on our return flight and thankfully we had a car seat installed in our car to use. We were told that we couldn't make a claim at the airport bc they could not help us since it was gate checked. I tried multiple times you reach the customer service and couldn't find anyone who's spoke English well enough to help me. Finally I was told through what's app to email them what happened. I haven't heard anything back.
avaliação de
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10,0
Very professional, great flight! Attention and food.
Prós: Pawa was fantastic! Flight attendants were very professional, arrival on time, friendly customer service, easy boarding, great food, free spirits on board, just excellent all around. No charge for luggage. I would fly again with them without a Doubt. Thank you Pawa! Keep doing what you are doing and you'll earn more customers!
Contras: Planes are kind of old.
avaliação de
-
10,0
Prós: everything went very well
Contras: long wait to pay for extra luggage
avaliação de
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2,6
Contras: the seats are small and they are old and look dirty
avaliação de
-
9,0
PAWA is doing a great job at providing good service at a decent price
Prós: The price included luggage, free meal and drinks on board. The crew service is excellent and very friendly.
Contras: schedule change and older planes.
avaliação de
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8,3
Cancelled flight without notification
Prós: The plane and the flight itself were fine.
Contras: They cancelled our flight and never notified us. When we showed up at the airport their desk was not open. Had to call the third party booking agency, stay on hold forever, for them to tell us our flight was cancelled and rescheduled 14 hours later. They also changed our return flight to 12 hours earlier. So we basically lost a day on our trip. When we asked them about compensation they told us to call a number and talk to someone.
avaliação de
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2,0
PAWA sucks!
Prós: Nothing
Contras: All the PAWA personnel are rude to Americans. If you don't speak Spanish they totally ignore you. The planes are old and noisy and the entire organization is unorganized.
avaliação de
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4,0
Get it together PAWA.
Prós: Food on the plane.
Contras: My itinerary, departure and return flight, changed multiple times with very short notice. Airline is very unreliable. It was very frustrating to have to keep changing my vacations plans because of their inconsistency.
avaliação de
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6,6
Prós: The boarding process was quick and easy. I had an exit row seat so I had a lot of leg room. There was plenty of space in the overhead bins. We were given free food and drinks.
Contras: My seat did not recline. The food was not the greatest. On the way to Santo Domingo I had a chicken and rice plate that was delicious. I was looking forward to having that again but instead they gave us a "chicken sandwich". But at least we got free food.
avaliação de
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6,3
Prós: The flight was on time and the crew from sto dgo to miami new their job
Contras: On my way from.miami to DR it was super uncomfortable because the seat in front of me was lean to the point that I couldn't open my tray, the flight atendand were lost like if they didn't have much experience.
avaliação de
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5,0
Prós: The crew on board was very friendly, welcoming and service-oriented.
Contras: The ground staff at both Airports, SDQ and MIA were cold, impersonal and transactional. The supervisor at MIA was very impolite. She inquired bank details and flight details, with sensitive personal information, all that to guarantee, as she said to comply to the law, which wasn't the case. Personal bank details and sensitive personal details are not needed to proof a flight out of the country, in case a visa is expired. The planes were dated, a bit noisy and unfortunately no entertainment, other than jokes from the staff
avaliação de
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10,0
Very professional, great flight! Attention and food.
Prós: Pawa was fantastic! Flight attendants were very professional, arrival on time, friendly customer service, easy boarding, great food, free spirits on board, just excellent all around. No charge for luggage. I would fly again with them without a Doubt. Thank you Pawa! Keep doing what you are doing and you'll earn more customers!
Contras: Planes are kind of old.
avaliação de
-
10,0
Prós: everything went very well
Contras: long wait to pay for extra luggage
avaliação de
-
9,0
PAWA is doing a great job at providing good service at a decent price
Prós: The price included luggage, free meal and drinks on board. The crew service is excellent and very friendly.
Contras: schedule change and older planes.
avaliação de
-
8,0
Good experience
Prós: Everything was smooth. No hassle. Good job. Hope that you could flight to Santiago any time soon.
Contras: That the website is not able to do check in for Dominican Republic yet. And the telephones make almost impossible communicate with them.
avaliação de
-
8,3
Cancelled flight without notification
Prós: The plane and the flight itself were fine.
Contras: They cancelled our flight and never notified us. When we showed up at the airport their desk was not open. Had to call the third party booking agency, stay on hold forever, for them to tell us our flight was cancelled and rescheduled 14 hours later. They also changed our return flight to 12 hours earlier. So we basically lost a day on our trip. When we asked them about compensation they told us to call a number and talk to someone.
avaliação de
-
6,6
Prós: The boarding process was quick and easy. I had an exit row seat so I had a lot of leg room. There was plenty of space in the overhead bins. We were given free food and drinks.
Contras: My seat did not recline. The food was not the greatest. On the way to Santo Domingo I had a chicken and rice plate that was delicious. I was looking forward to having that again but instead they gave us a "chicken sandwich". But at least we got free food.
avaliação de
-
2,0
Broken car seat
Contras: We asked to check our car seat at the counter with other luggage and were told we needed to take it to the gate. We gate checked it and when we got it back it was broken. This was on our return flight and thankfully we had a car seat installed in our car to use. We were told that we couldn't make a claim at the airport bc they could not help us since it was gate checked. I tried multiple times you reach the customer service and couldn't find anyone who's spoke English well enough to help me. Finally I was told through what's app to email them what happened. I haven't heard anything back.
avaliação de
-
2,6
Contras: the seats are small and they are old and look dirty
avaliação de
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2,0
PAWA sucks!
Prós: Nothing
Contras: All the PAWA personnel are rude to Americans. If you don't speak Spanish they totally ignore you. The planes are old and noisy and the entire organization is unorganized.
avaliação de
-
4,0
Get it together PAWA.
Prós: Food on the plane.
Contras: My itinerary, departure and return flight, changed multiple times with very short notice. Airline is very unreliable. It was very frustrating to have to keep changing my vacations plans because of their inconsistency.
avaliação de
-
6,3
Prós: The flight was on time and the crew from sto dgo to miami new their job
Contras: On my way from.miami to DR it was super uncomfortable because the seat in front of me was lean to the point that I couldn't open my tray, the flight atendand were lost like if they didn't have much experience.
avaliação de
-
5,0
Prós: The crew on board was very friendly, welcoming and service-oriented.
Contras: The ground staff at both Airports, SDQ and MIA were cold, impersonal and transactional. The supervisor at MIA was very impolite. She inquired bank details and flight details, with sensitive personal information, all that to guarantee, as she said to comply to the law, which wasn't the case. Personal bank details and sensitive personal details are not needed to proof a flight out of the country, in case a visa is expired. The planes were dated, a bit noisy and unfortunately no entertainment, other than jokes from the staff
avaliação de
Status do voo
Mapa de rotas da PAWA Dominicana
Rotas de voos populares
Voo
Origem
Destino
Dom
Seg
Ter
Qua
Qui
Sex
Sáb
D
S
T
Q
Q
S
S
755
Santo Domingo
SDQ
San Juan
SJU
750
San Juan
SJU
Santo Domingo
SDQ
723
Santo Domingo
SDQ
Simpson Bay
SXM
724
Simpson Bay
SXM
Santo Domingo
SDQ
764
Miami
MIA
Santo Domingo
SDQ
763
Santo Domingo
SDQ
Miami
MIA
744
Port Au Prince
PAP
Santo Domingo
SDQ
743
Santo Domingo
SDQ
Port Au Prince
PAP
701
Oranjestad
AUA
Willemstad
CUR
704
Oranjestad
AUA
Santo Domingo
SDQ
704
Willemstad
CUR
Oranjestad
AUA
700
Willemstad
CUR
Santo Domingo
SDQ
734
Havana
HAV
Santo Domingo
SDQ
701
Santo Domingo
SDQ
Oranjestad
AUA
705
Santo Domingo
SDQ
Willemstad
CUR
733
Santo Domingo
SDQ
Havana
HAV
727
Simpson Bay
SXM
St. John's
ANU
720
St. John's
ANU
Simpson Bay
SXM
Principais aeroportos em que a PAWA Dominicana opera
- Aeroporto de Santo Domingo Las Americas (SDQ)
- Aeroporto de Simpson Bay Princess Juliana (SXM)
- Aeroporto de Willemstad Hato Int. Airport (CUR)
- Aeroporto de Oranjestad Reina Beatrix (AUA)
- Aeroporto de San Juan Luis Munoz Marin International (SJU)
- Aeroporto de Miami (MIA)
- Aeroporto de Havana José Martí (HAV)
- Aeroporto de St. John's V.C. Bird Intl (ANU)
- Aeroporto de Port Au Prince Mais Gate (PAP)
Informações de contato da PAWA Dominicana
- 7N Código IATA
- +1 829 735 0300 Ligue
- pawadominicana.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.