Avaliações de viajantes
Avaliação geral
7,6
Bom
Baseado em 172 avaliações
Embarque
7,8
Conforto
7,6
Tripulação
8,2
Entretenimento
6,7
Comida
7,0
Encontre passagens baratas na Nok Air
Ida e volta
Econômica
Informações sobre a Nok Air
| Código IATA | DD |
|---|---|
| Rotas | 50 |
| Rota principal | Chiang Mai a Bangkok Don Mueang Intl |
| Aeroportos em que opera | 23 |
| Aeroporto principal | Bangkok Don Mueang Intl |
Avaliações recentes
Avaliações dos viajantes
20
19
9
6
5
-
2,0
Contras: I wasn't able to go on this flight, or on the trip at all due to the COVID-19 outbreak, and the airline has not responded to my request for a refund or credit yet.
avaliação de
-
8,0
Prós: We boarded and took off early
Contras: A little bit bigger free water bottle
avaliação de
-
5,6
Contras: The charge for extra baggage was three times the cost of my ticket. Outrageous!
avaliação de
-
4,0
Prós: The flight attendants were very attractive
Contras: The flight was delayed 20 minutes.
avaliação de
-
8,0
Prós: Everything was ok
Contras: It left late
avaliação de
-
4,5
Prós: The flight itself was OK.
Contras: I had to check a bag. My friend, who is Thai, Called the airline and was given the price of 450 baht to check a bag. I called about an hour after that to actually pay for checking a bag and they told me that it was 1225 baht ($41). The other person had made a mistake and that the price was 1225 if I want to ship my bag. When I asked them About the discrepancy in price, the man was rude and told me that The other person had made a mistake and that the price was 1225 if I want to ship my bag. I had to pay the high price because I had no other way to get my bag to Phuket. Afterwards someone I met told me that the price for the Westerners is always higher but three times the price is outrageous and I will never fly with that airline again.
avaliação de
-
5,0
Prós: Cheap flight!
Contras: Damage to luggage and their compensation is a pittance. Took the legs off my suitcase and gave me USD $6. The flight was very uncomfortable as AC is not used until up in the air, so we boarded and sat in 25C+ until we were airborne.
avaliação de
-
9,3
Contras: The speakers were too loud and the hostess can’t do anything about it.
avaliação de
-
7,2
Prós: The seat was comfortable and easy to use.
Contras: It was a very brief flight so it didn’t leave much for entertainment or food. The staff were a little abrupt, but mostly kind. For a couple of hours, it was okay!
avaliação de
-
6,3
Contras: Luggage fees are exorbitant! $100 for two suitcases of 20 kilos.
avaliação de
-
9,3
Prós: I booked a flight and feet combo and the whole experience was well organized
Contras: No snacks but whatever
avaliação de
-
4,5
Prós: Fast to board Economical
Contras: Too cold Didn’t know about luggage charge
avaliação de
-
10,0
Contras: Missed thefkight
avaliação de
-
7,3
No food but only a short flight
Prós: Attentiveness of Aircrew.
Contras: Nothing
avaliação de
-
9,5
Prós: Boarding was fast and the flight was comfortable.
Contras: We were delayed about 15 minutes, but they didn't say anything it just happened.
avaliação de
-
9,5
Prós: The seats were nice and boarding was quick.
Contras: The flight was a bit delayed, but not by much.
avaliação de
-
7,0
Prós: Kind crew.
Contras: Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing.
avaliação de
-
10,0
Contras: It would be nice if they gave us a little snack.
avaliação de
-
10,0
Contras: Quick easy flight. On time. Good service. New plane.
avaliação de
-
7,5
Prós: Seat was fairly comfortable
Contras: The leg room was really small
avaliação de
-
7,0
Prós: Basic flight
avaliação de
-
8,0
Prós: Ok
avaliação de
-
3,3
Delay of 1,45 hours without explaination
Contras: No explanation why a long delay and change of gate at DM airport
avaliação de
-
6,0
Strange rules
Prós: The plane appeared clean, and they gave us complimentary small bottles of water.
Contras: They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight.
avaliação de
-
2,0
Awful customer service
Contras: The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it.
avaliação de
-
3,6
No arm seat
Contras: Missing an arm seat
avaliação de
-
8,0
Prós: Nok air is a nice airline
avaliação de
-
7,3
Low-Budget Airline Great
Prós: Super easy hassle free and nice staff :)
avaliação de
-
10,0
No frill airline
Prós: On time
Contras: Just serve water
avaliação de
-
2,0
I was blocked from boarding
Prós: Bad experience. Waste my money.
Contras: Staff no help me
avaliação de
-
3,6
Contras: First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination.
avaliação de
-
10,0
Prós: Smiles
avaliação de
-
6,6
Pratico
Prós: Bom custo benefício....funciona o que precisa funcionar. Pontualidade perfeita. Tudo que se espera de um voo rápido. Só não avaliei comida e entretenimento porque esse voo é desprovido desses itens e, na minha opinião, também são itens desnecessários.
Contras: Nada
avaliação de
-
6,0
Contras: This flight was 2 hours late
avaliação de
-
8,0
Poor gate staff
Prós: Staff on plane was excellent
Contras: Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first.
avaliação de
-
8,0
Value for money
Prós: Everything was efficient and we'll run.
Contras: The airplane was not very clean.
avaliação de
-
6,0
Change of planes
Prós: Crew Snack
Contras: Mechanical issue on plane Need to deplane and board another 2.5 hour delay
avaliação de
-
10,0
So fast!
Prós: Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately.
avaliação de
-
10,0
Free water for all
Prós: Kind check in service and luggage allowance
avaliação de
-
10,0
Bangkok to Phuket
Prós: This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior.
Contras: No online check in.
avaliação de
-
10,0
Excelente
Prós: Pontualidade
avaliação de
-
10,0
Muito bom
Prós: Pontualidade
avaliação de
-
2,0
Prós: None
Contras: Delayed 2 hours
avaliação de
-
10,0
Excellent flight
Prós: The flight arrived 20 earlier than scheduled.
avaliação de
-
2,6
Horrible service, never flying with them again
Prós: Nothing
Contras: We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience
avaliação de
-
10,0
Fast and Efficient
Prós: Left on time and arrived early....No frills friendly service in brand new planes.
avaliação de
-
8,0
Prós: Staff was friendly. I wish you offered blankets in the aircraft because it was freezing!
avaliação de
-
8,0
Prós: On time
avaliação de
-
7,6
Lowcost with a Thai smile
Prós: Excellent flight on a Q400 aircraft. Seating adequate for that type of plane and distance. Water and a small snack were offered to all. Departure from the gate on time, but 25 minutes taxiing, meaning arrival almost 10 minutes late. This is still "on time" as far as I am concerned. Staff very professional at all stages of the trip. Recommended.
Contras: DMK Airport is getting very crowded, even mid-week. I came from SGN on Nok Air. It took over an hour to get to the connecting, domestic gate. No signs in the International Terminal showing where the Domestic Terminal is, they are just supposing that everybody knows!
avaliação de
-
10,0
Prós: The seat was great, but of course I paid extra for that.
avaliação de
-
4,0
Delay is normal for Nok Air.
Prós: Delay of 30 min. is the norm. Tried to check in with mobile app. but can't seems like the flight was overbooked. Had to call the call center to check in over the phone and was bumped to front seat (upgraded). Definitely overlooking was the likely cause.
avaliação de
-
9,2
Prós: Good budget airline. Would use again.
avaliação de
-
8,6
Nok air is fine by me
Prós: Good experience, nothing exceptional.
Contras: Food was efficiently delivered, but not tasty. Pig in a blanket.
avaliação de
-
2,0
Cancelled!
Prós: It didn't happen so I flew lion air!
avaliação de
-
6,0
Prós: Normal Nok Air staff friendly, accomidating
Contras: Bus gates always to Udon Thani ever since the Terminal 2 move. Nok cabin staff always put their yellow carry on bags above 33c and 32D. Why take the premium seat luggage space?
avaliação de
-
6,6
Great cheap connection to Koh Tao
Prós: It's very convenient having the whole trip organised by the airline. From boarding at the airport to the bus to the pier and the trip to Koh Tao, all went pretty well. When you consider this is a low-cost airline, it's quite surprising.
avaliação de
-
6,0
A good budget airline that's worth the price
Prós: 1) Free wifi access using the booking number when at the Don Mueang Airport. 2) Friendly and polite crew 3) Rather comfortable seat
Contras: 1) On board wifi not working
avaliação de
-
10,0
Efficient and friendly
Prós: Just 50 minutes including a simple snack these flights are great on new 90 seat planes.
avaliação de
-
8,0
Prós: Service
avaliação de
Status do voo
Mapa de rotas da Nok Air
Principais aeroportos em que a Nok Air opera
- Aeroporto de Bangkok Don Mueang Intl (DMK)
- Aeroporto de Chiang Mai (CNX)
- Aeroporto de Ubon Ratchathani (UBP)
- Aeroporto de Udon Thani (UTH)
- Aeroporto de Nakhon Si Thammarat (NST)
- Aeroporto de Hat Yai (HDY)
- Aeroporto de Chiang Rai (CEI)
- Aeroporto de Mae Sot (MAQ)
- Aeroporto de Lampang (LPT)
- Aeroporto de Phuket (HKT)
- Aeroporto de Sakon Nakhon (SNO)
- Aeroporto de Buri Ram (BFV)
- Aeroporto de Phitsanulok (PHS)
- Aeroporto de Surat Thani (URT)
- Aeroporto de Nan (NNT)
Informações de contato da Nok Air
- DD Código IATA
- +662 088 8955 Ligue
- nokair.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.