Avaliações de hóspedes
Avaliação geral
5,6
OK
Baseado em 130 avaliações
Geral
5,9
Embarque
6,0
Conforto
5,5
Tripulação
6,7
Entretenimento
4,1
Comida
5,5
Pular para o conteúdo principal
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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4,0
Restless 9.45 hrs
Prós: My chair did not recline back what so ever and when I mentioned this to the flight attendant she told me to press the button and lean back after I showed her that that did not work she said I'm sorry I don't know. No options were provided to me. Also, there were many infants on the flight. One of which was sitting behind me kicking my chair. 9.45 hours sitting straight up like a board with a couple making out in my lap with their chairs leaned all the way back and an infant screaming and kicking my chair the whole ride.
Contras: Broken chair. Entertainment that was only in French. No personal space. Screaming infants kicking my chair. And a flight attendant that offered no help.
avaliação de
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2,0
Contras: Check-in ended an hour prior to the flight and I was not able to check in as I arrived less than an hour in advance. I was then told I could call the company but that I would have to wait an hour as there was no one available who spoke English.
avaliação de
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8,0
Prós: Flight on time
Contras: Plane doesn't have screen tv in seat back
avaliação de
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4,6
Contras: Seats were damaged, broken. No TVs. No wifi. Overall plane was too old, outdated, unmaintained, and falling apart. Did not feel as safe as I should have.
avaliação de
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5,6
Ok choice if you are looking for cheap option
Prós: Straight flight from miami to paris
Contras: No Tv or movies, no interner, no option to upgrade since every seat is economy, only
avaliação de
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3,3
Very bad choice
Prós: Crew was very friendly, the plane was quite new and the food was ok even though the side was small
Contras: Terrible seat, fly all the way to Paris from the states without reclaiming your seat wow what a horrible experience. Entretienen well IPad to watch 4 movies don't get existed 2014 movies. Also anything you like to eat or drink extra except for water you most pay in euros example perrie € 3 Coca Cola € 2.5
avaliação de
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6,3
Could use improvement.
Prós: Food served was good but only served water on a transatlantic flight. Really!!!
Contras: No self check so we're in line what seemed like eternity. Then we're in another line for passport check and then another for security. Got to the airport 3 hours before my flight and got to the gate with 5 minutes to spare. I literally had to run as if it was the " Amazing race". The crew was no friendly. I saw when a passenger asked if there were some blankets available (9 hour trip) and they said no. When in fact they were saving it for them when they went to sleep.
avaliação de
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2,0
Contras: Norwegian airlines online self check in system would not allow me to check in online prior to my departure. I was running late to the airport and despite arriving an hour before my international flight and having carry on only luggage they refused to check me in. The insisted my flight was NON REFUNDABLE and their only advise was to buy another ticket with them the following day at a much higher price. Horrible customer service. Completely nonprofessional and unaccommodating.
avaliação de
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9,3
Prós: The seating was spacious and comfortable. The crew was very friendly and helpful as well. The entertainment mechanism was intuitive and easy to use. It had some good selections. The food choices were alright
Contras: The entertainment selection was rather small. Most of the selections were old, even if they're generally good movies. It would be nice to have TV series selections as well or minigames.
avaliação de
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7,6
Prós: Crew were amazing and attentive.
Contras: Little Storage and no entertainment
avaliação de
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2,0
No refund
Prós: Nothing
Contras: Due to illness I was unable to take the flight. I had a doctors certificate. I called XL airways and kayak 12 hours in advance of the flight and I was refused a refund or credit to change to another date. Really really disappointed. Lost all the money spent on the flight. Will never book with XL airways again.
avaliação de
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7,0
Very good
Prós: Price
Contras: Lack of entertainment
avaliação de
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4,0
Restless 9.45 hrs
Prós: My chair did not recline back what so ever and when I mentioned this to the flight attendant she told me to press the button and lean back after I showed her that that did not work she said I'm sorry I don't know. No options were provided to me. Also, there were many infants on the flight. One of which was sitting behind me kicking my chair. 9.45 hours sitting straight up like a board with a couple making out in my lap with their chairs leaned all the way back and an infant screaming and kicking my chair the whole ride.
Contras: Broken chair. Entertainment that was only in French. No personal space. Screaming infants kicking my chair. And a flight attendant that offered no help.
avaliação de
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2,0
Contras: Check-in ended an hour prior to the flight and I was not able to check in as I arrived less than an hour in advance. I was then told I could call the company but that I would have to wait an hour as there was no one available who spoke English.
avaliação de
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4,6
Contras: Seats were damaged, broken. No TVs. No wifi. Overall plane was too old, outdated, unmaintained, and falling apart. Did not feel as safe as I should have.
avaliação de
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5,6
Ok choice if you are looking for cheap option
Prós: Straight flight from miami to paris
Contras: No Tv or movies, no interner, no option to upgrade since every seat is economy, only
avaliação de
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3,3
Very bad choice
Prós: Crew was very friendly, the plane was quite new and the food was ok even though the side was small
Contras: Terrible seat, fly all the way to Paris from the states without reclaiming your seat wow what a horrible experience. Entretienen well IPad to watch 4 movies don't get existed 2014 movies. Also anything you like to eat or drink extra except for water you most pay in euros example perrie € 3 Coca Cola € 2.5
avaliação de
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6,3
Could use improvement.
Prós: Food served was good but only served water on a transatlantic flight. Really!!!
Contras: No self check so we're in line what seemed like eternity. Then we're in another line for passport check and then another for security. Got to the airport 3 hours before my flight and got to the gate with 5 minutes to spare. I literally had to run as if it was the " Amazing race". The crew was no friendly. I saw when a passenger asked if there were some blankets available (9 hour trip) and they said no. When in fact they were saving it for them when they went to sleep.
avaliação de
-
2,0
Contras: Norwegian airlines online self check in system would not allow me to check in online prior to my departure. I was running late to the airport and despite arriving an hour before my international flight and having carry on only luggage they refused to check me in. The insisted my flight was NON REFUNDABLE and their only advise was to buy another ticket with them the following day at a much higher price. Horrible customer service. Completely nonprofessional and unaccommodating.
avaliação de
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2,0
No refund
Prós: Nothing
Contras: Due to illness I was unable to take the flight. I had a doctors certificate. I called XL airways and kayak 12 hours in advance of the flight and I was refused a refund or credit to change to another date. Really really disappointed. Lost all the money spent on the flight. Will never book with XL airways again.
avaliação de
Status do voo
Mapa de rotas da Hi Fly
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