Avaliações de viajantes
Avaliação geral
8,0
Excelente
Baseado em 425 avaliações
Embarque
8,3
Conforto
8,0
Tripulação
8,6
Entretenimento
7,3
Comida
7,8
Encontre passagens baratas na Helvetic Airways
Ida e volta
Econômica
Informações sobre a Helvetic Airways
| Código IATA | 2L |
|---|---|
| Rotas | 2 |
| Rota principal | Zurique a Pristina |
| Aeroportos em que opera | 2 |
| Aeroporto principal | Zurique |
Avaliações recentes
Avaliações dos viajantes
40
24
18
5
13
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7,6
Prós: super? ok
Contras: better food
avaliação de
-
10,0
Prós: Yes crews were amazing
Contras: Nothing
avaliação de
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10,0
Prós: Everything
Contras: Nothing
avaliação de
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9,0
Prós: Food better than normal
Contras: Comfort.. Sits still old and not roomy as normal.
avaliação de
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7,0
Prós: Great crew. Efficient loading and unloading.
Contras: Even though in business class I never got comfortable.
avaliação de
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7,6
Contras: I was very confused by this trip as I always recommend Swiss airlines.Traveling this time with my sister&nephew,their tickets couldn’t be found,&we were almost denied any even if we had proof that we purchased them.Plus,they were denied any upgrade in business class with me as there were emptyseats.
avaliação de
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8,0
Prós: They had a gluten free snack available for me!
avaliação de
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7,3
Prós: Pleasant crew
Contras: Only discomfort was Florence airport. Airline service was very good.
avaliação de
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4,3
Prós: Flight attendants were all nice. People in boarding are HORRIBLE. Seems like they didnt know what they were doing. It was so disorganized. Went thru 3 passport check. Flight was delayed leaving and getting off the plane then the 3 passport check after that.
Contras: Only 1 passport check. More organized for people to board.
avaliação de
-
2,0
Prós: nothing
Contras: first plane was delayed few minutes and second plane - to boston - didnt wait and we missed them thanks a lott swiss - worst airline ever.
avaliação de
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2,0
Prós: Nothing. No plug ins to charge phone and no entertainment.
Contras: Entertainment and more space. Plane super full and so so cramped.
avaliação de
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6,4
Prós: Efficiency of staff
Contras: cold croissant for breakfast/snack and no other alternative
avaliação de
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6,0
Prós: Clean plane, good seats
Contras: Staff was not particularly friendly
avaliação de
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4,8
Contras: Our incoming flight was delayed so we missed our original connection. We were rebooked on a flight 5 hours later. That flight was then further delayed by 1.5 hours because that incoming plane had left London late. So we got to Florence 8 hours later than anticipated all because Swiss flights are not running on time.
avaliação de
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6,0
Prós: Wine and food.
Contras: It was hot. Extra charge for carry on, $65.
avaliação de
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7,5
Prós: A short flight, so, it was just fine. A very friendly crew.
avaliação de
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2,0
Delays with no notice
Contras: Second delay of my return trip with no notice from the airline. Swiss employees herded passengers like sheep forna second passport inspection after the 3 hour delay, speaking to passengers in an abusive tone. It made me extremely uncomfortable.
avaliação de
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2,0
Worst Travel Experience
Contras: This was beyond the worst travel experience I have ever had. First, there was no gate information desk so we could only see our flight was delayed on the flight board with no further information. When we tried to ask a person working at a gate we quickly got "I don't know, there's no information for you", until eventually after an hour of no information we knew we would miss our connection from Zurich-Boston. We couldn't possibly figure out any other way of getting home to Boston because again, there were no information desks for this, just gate check points. When we got to Zurich, we had missed our connection by about 30 minutes which meant we had to wait in a line for a transfer desk and be put on a new flight. After 2.5 hours of waiting at the transfer desk we were told was the only one we could go to, we had enough and went to a different transfer desk where there was a minimal line. After 30 more minutes we were helped there but by that point there was no chance of getting home to Boston that night. We were put up in an "airport hotel" 35 minutes out of Zurich with a voucher for 20 francs for dinner and 20 for breakfast. The problem with this accommodation was that we didn't get to the hotel until 11pm when the restaurant there had closed. They gave us water, an apple and a hot sandwich that was one of the soggiest things I've ever attempted to eat. We only could get 4 hours of sleep because there were only 2 shuttle times back to the airport and we would miss our new flight if we had taken the second one. People were turned away from the first bus so I can't imagine everyone was even able to make their rebooked flights. Because of the bus schedule being so early, we didn't get breakfast from that voucher either. Overall, this was one of the worst experiences flying I have ever had and what made it especially terrible was the complete lack of any communication or helpfulness from anyone dealing with our situation beside the woman at the transfer desk who helped get us on a new flight. From this experience, I hope to never fly Swiss Air again and get a refund plus some for the debacle we went through.
avaliação de
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6,0
Long waiting while boarding
Prós: Nice crew
Contras: Waiting while boarding
avaliação de
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2,0
Hasn’t happened yet
Prós: Wasn’t able to make this flight due to delay leaving Boston
Contras: Wasn’t able to make this flight due to delay leaving Boston
avaliação de
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8,0
Prós: Friendly & pleasant flight attendants.
Contras: Too close to the bathrooms - doors opening & closing & flushing noises were loud and annoying.
avaliação de
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7,0
Contras: t
avaliação de
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10,0
Great experience
Prós: Swiss Airline was very clean with new planes and a great staff. An overall wonderful International flight!!
avaliação de
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2,0
Connecting flight a disaster
Contras: It was impossible for us to make our connecting flight from Zurich to Berlin because it was located in a different terminal and we had to go through customs first which took over an hour. “Not our fault” says Swiss. Swiss and other airlines should unite in demanding customs allow the connecting travelers to go through 1st.
avaliação de
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10,0
Prós: same as Lufthansa
avaliação de
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10,0
Prós: On time, quick flight, excellent service
Contras: Nothing -- everything was great
avaliação de
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10,0
Very professional and efficient
Prós: Everything moved smoothly
avaliação de
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10,0
Great Service
Prós: Great, friendly service. Super food on a short flight!
Contras: Everything was great.
avaliação de
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10,0
Great Flight! Great service! On time!
Prós: Good food, and generous. Staff was courteous. Flight was on time. Swiss are very precise.
Contras: Nothing.
avaliação de
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8,6
Great
Prós: Crew, timing, professionalism, cleanliness,
avaliação de
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6,3
Baggage Check-in
Contras: Baggage check-in at both Chicago O'Hare and Venice Marco Polo was very slow.
avaliação de
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8,0
Efficient
Prós: Took a quick flight to Zurich. The whole trip was less than an hour. Everything went smoothly.
avaliação de
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7,6
Good transit flight
Prós: Near on time arrival,
Contras: Had to stand a long time on the bus to get to plane
avaliação de
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2,0
Contras: Missed flight by minutes. They would not let us at a change fee and we eirher had to pay almost $7000 for the same flight the following day or book with a different airline which we ended up doing.
avaliação de
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10,0
Prós: The service was outstanding.They were all so nice.
avaliação de
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8,6
Great flight
Prós: Service, food, chocolate,
Contras: No wifi
avaliação de
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4,0
My son changed our flights as I was not notified these flights had can
Prós: My son thankfully was able to switch our flight
Contras: I was not notified original flight had been cancelled
avaliação de
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8,6
all good
Prós: great flight in time
Contras: they are selling connections too short
avaliação de
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10,0
Great movies and big screen,
Prós: seats and movis
avaliação de
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5,6
Contras: Our flight was rerouted due to weather, which was fine. Unfortunately after we landed at an alternate airport, Swiss Air was completely disorganized. Communication with the effected passengers was sparse. Very unimpressed with Swiss Air.
avaliação de
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2,3
My seat was double booked on Budapest flight (21A)
Contras: My seat was double booked and I couldn't sit down what was on my boarding ticket. I received this seat at the beginning of my trip in San Francisco during check-in, however apparently Swiss has arbitrarily overridden seating in Zurich. The crew on Budapest flight were rude, and ultimately didn't do anything when I brought this to their attention. I'd like some form of compensation for this inconvenience.
avaliação de
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10,0
Prós: Basket of Swiss chocolates served. Even though the flight was short, we were served a croissant, drink, and the yummy chocolate.
avaliação de
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2,0
Swiss air canceled our flight two days before our scheduled flight
Contras: We were left in Italy a day longer and so we had to incur the cost of hotel and meals for an extra day. Our hotel had no rooms for us so we had to pack up and find another hotel
avaliação de
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10,0
Prós: Everything was good, good staff, good servise.
avaliação de
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6,0
Prós: Load
Contras: Tight seating
avaliação de
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5,3
Prós: Perfect hours of the flight
Contras: Food (sandwich dry...)
avaliação de
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6,6
Contras: Swiss cancelled our original flight. Put us on a much later flight that would not connect to our flight to Newark. Instead they put us up in a hotel in Zurich and put us on a United flight the next day, both my husband and I reached missed a day of work because of this.
avaliação de
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5,0
Contras: No snacks, half cup juice. Boarding-no organized lines.
avaliação de
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9,2
Outstanding Service and Food/Beverage
Prós: Service and Food/Beverage were very good
avaliação de
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7,0
Prós: Leg Room good at emergency exit row
Contras: Not a lot of help at the airport.
avaliação de
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3,3
Contras: Late by 2 hours
avaliação de
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9,3
A new bombardier c100 flight
Prós: Quick, awesome, Swiss Crew as always perfect.
Contras: Turbulence but it’s a service problem )
avaliação de
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8,3
Prós: Like everything
avaliação de
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10,0
Prós: Two free snacks and friendly and very helpful staff members.
Contras: Nothing
avaliação de
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10,0
Contras: If I had to change something, it would be food. But this is a personal reason. I just didn't find it tasty.
avaliação de
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4,6
Contras: The plane was late at arriving, and therefore late to leave from Warsaw leaving very little time between landing in one place and the next plane leaving. It would have helped if we were reassured that the connecting flight would wait instead of running through the airport.
avaliação de
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5,3
Prós: Nice flight
Contras: I was not flying from zagreb they have change my flight from ljubljana to zurich 8h before traveling
avaliação de
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7,6
Contras: The itin. did not show the departure gate in Heathrow Airport, so the taxi took us to term. 03, while the actual gate w3aqs at term. 02.....long way to change and walk for two seniors.
avaliação de
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0,0
Flight cancelled for medical reasons
Contras: I could not obtain a refund.
avaliação de
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10,0
Pretty nice. But old plane
Prós: Friendly professional service. Good pie.
Contras: Leaking from exit row when descending to land
avaliação de
Status do voo
Mapa de rotas da Helvetic Airways
Principais aeroportos em que a Helvetic Airways opera
Informações de contato da Helvetic Airways
- 2L Código IATA
- +41 44 270 85 00 Ligue
- helvetic.com/en Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.