Hotéis em Guadalajara perto de Biblioteca Iberoamericana Octavio Paz

Contras: construction in lobby windows leaking bathroom smell

Contras: Slipped a little on wet bathroom floor, grabbed for towel rack and the bar came off in my hand. Someone else had done the same slipping motion, pulled the towel rack off the wall and the Hotel Staff never fixed the towel rack, Housekeeping just keeps putting clean towels on the loose bar and its an accident waiting to happen, Could you imagine dropping that bar on your foot... Three out of four light bulbs in the room were burnt out, woman at front desk with long curly hair is not trying in any way to earn any customer service points. The rest of the Hotel Staff was excellent. Really slept well regardless of the pillows from hell. Oh and the towels are old and worn. And my sheets were torn and it looked like someone steam ironed a candy wrapper to fix the hole.

Contras: My only compaint is that my room didn't have any windows which wasn't that big of a deal since I was only there to sleep.

Contras: my room had a door with a glass panel above it. I whish there was a way to block off the light from the atrium.

Contras: There was a fowl smell at times that would come from the toilet...didn't mentioned it to staff, since I was not in the room a lot, only to sleep. All other aspects of the hotel were nice!

Contras: Lots of noise from the lobby lounge - atrium style hotels are always noisy and this was no exception. We had to ask several times to have our room cleaned - they seemed to forget us each day.

Contras: Towels are rough and old, walls are paper thin, bathtub needed more cleaning

Contras: HVAC either was on full or had to turn off, not responsive to adjustments on the control.

Contras: I'm not sure what happened with my room this time, but the pillows were completely awful. I was in a room with 2 double beds and all of them were no good. Later in the week when I moved rooms to a king, they were much better which improved the overall quality of the comfort.

Contras: The hotel did not provide currency exchange services

Contras: The front desk girls attitude and the hair from previous guest all over the bed it was disgusting we called for them to clean up the guy who came up real nice but no further apology nothing and our bed was full of it everywhere made me think dis they even clean anything else ruined the experience

Contras: Buen servicio al cliente en el front desk, el primer día no tuve la información completa de todos los servicios y actividades que ofrece el hotel pero todo muy bien, lo único que no nos gusto es que te cobran el estacionamiento del carro estando hospedado en el hotel mad 10$ para el ballet cada vez que saques el carro (más propina) , 55$ diario y no se hacen responsable por pérdidas o daños, el resto del servicio genial

Contras: In a “safe” area of Guadalajara but rather isolated in the sense that you almost need a taxi or your own vehicle to get around for any needs.

Contras: The room cleanliness.

Contras: The pool was dirty, my legs kept feeling other people's hair and the they had an exposed pool vacuum. We also requested hypoallergenic pillows at 10pm and did not receive them until after 10:30 and multiple calls to front desk. The food at the restaurant was edible but flavorless and expensive. While the waiters were very attentive, the food was bland, different temperatures and unimpressive. We ate there based on convenience for our 1 year old but would have rather had dinner somewhere local.

Contras: The plumbing smelled terrible and no breakfast included.