Hotéis em Guadalajara perto de Mercado Libertad

Contras: Room was beautiful bed was comfortable and rooms were immaculate

Contras: Service cleaned everything was very good staff there are nice

Contras: Slipped a little on wet bathroom floor, grabbed for towel rack and the bar came off in my hand. Someone else had done the same slipping motion, pulled the towel rack off the wall and the Hotel Staff never fixed the towel rack, Housekeeping just keeps putting clean towels on the loose bar and its an accident waiting to happen, Could you imagine dropping that bar on your foot... Three out of four light bulbs in the room were burnt out, woman at front desk with long curly hair is not trying in any way to earn any customer service points. The rest of the Hotel Staff was excellent. Really slept well regardless of the pillows from hell. Oh and the towels are old and worn. And my sheets were torn and it looked like someone steam ironed a candy wrapper to fix the hole.

Contras: construction in lobby windows leaking bathroom smell

Contras: There was a fowl smell at times that would come from the toilet...didn't mentioned it to staff, since I was not in the room a lot, only to sleep. All other aspects of the hotel were nice!

Contras: Lots of noise from the lobby lounge - atrium style hotels are always noisy and this was no exception. We had to ask several times to have our room cleaned - they seemed to forget us each day.

Contras: My only compaint is that my room didn't have any windows which wasn't that big of a deal since I was only there to sleep.

Contras: Towels are rough and old, walls are paper thin, bathtub needed more cleaning

Contras: my room had a door with a glass panel above it. I whish there was a way to block off the light from the atrium.

Contras: The breakfast area was generally crowded and you had to wait for a seat if you wanted to eat indoors. The hotel did not respond to emails, I had to telephone to get a response to a question concerning airport pick-up.

Contras: I was charged by the hotel at my check out and by getaroom when room was booked. Now none of them resolve the issue. Each tells me to talk to the other. Very disappointing. Feeling ripped

Contras: In a “safe” area of Guadalajara but rather isolated in the sense that you almost need a taxi or your own vehicle to get around for any needs.

Contras: Bed and pillows very uncomfortable, not the Westin Heaven Bed that is advertised. Bar was understaffed and very slow service. Secluded from the city, good for conventions but you must travel by car if you want to eat outside.

Contras: I didnt like temperature in the rooms. It couldve been a little cooler but we managed.

Contras: No facilities for kids.

Contras: The room cleanliness.

Contras: The pool was dirty, my legs kept feeling other people's hair and the they had an exposed pool vacuum. We also requested hypoallergenic pillows at 10pm and did not receive them until after 10:30 and multiple calls to front desk. The food at the restaurant was edible but flavorless and expensive. While the waiters were very attentive, the food was bland, different temperatures and unimpressive. We ate there based on convenience for our 1 year old but would have rather had dinner somewhere local.

Contras: The area isn't the greatest but it's better then it looks by far.

Contras: Hotel is located in an unsafe area of town. Room door does not have chain or dead bolt. Lock is a simple privacy lock you would have in your home bathroom. Very loud street noises.