Hotéis em Palermo

clean room; parking hidden behind the hotel with additional dedicated elevator; continental breakfast was also good; Internet connection for a reasonable price.

It's rather dated, the decor could be updated, not a 4star hotel in my opinion.

close vicinity to port, cheap internet changing room rates, internet rextension of stay 20€ per night cheaper as via counter, worn out room, only 1 working wall socket

location the room - too small and I have been pre-charged by booking.com

Close to city center Reception attention need to improve

Excellent, central, great value and very clean.

Good location, quite clean. In general the hotel is good. only minor drawbacks: Wi-Fi is not free, and there is no alternative as the coverage of 3G in the hotel is rather poor (you can get it only near the window). I personally never care about breakfast, but this time it was included in the rate so I tried it, and it was not the best I could imagine - it is much better to go out for a coffee. Perhaps needs a little renovation?

location and breakfast there isn't parking space at the hotel,it is a wrong information hotels web site .Parking is nearby but not belong the hotel.the recepsionist didn't helpfull about parking.

Swimming pool They did not have my confirmed reservation, and at first they gave me a small smoking room, when I specifically ordered a non-smoking room, and after negotiation, they changed the room to a small non-smoking room, although I ordered via the web the larger double room for single use.

Nice hotel close to center of Palermo. Good facilities. Some misunderstandings regarding booking via booking.com (the room wasn't according to the booked room) - was sorted out by personel without any problems though.

The view and the pool, helpful staff Noise from the street

I liked the meals served and location of place. The pool was great. The hours of the pool. They were opened from 10 to 1 and then 4-7. I wish they would be opened longer in the evening and not close between 1 and 4.

Breakfast is average. Carpets in corridors are stained and smell of cigarettes. The rooms and bathroom are very dated. In the first room they gave us, the phone did not work. In the second one, the TV did not work... The bathrooms were dirty (hair in the sink etc).

Beautiful hotel! The setting is romantic and luxurious. Service was adequate. Make sure you complete your transportation research before you get there. The staff was not very helpful with that part. If your airport is in Palermo, the bus only costs 8.5 euros. The staff recommended taxi, which costs appx 50 euros. Other than that, it's a must see hotel.

It position within the City Following a number of requests for details relating to information needed they were found to be very poor in responce to e-mail

Breakfast was poor... One guest mentioned that previously egg dishes were served. Staff was not so friendly, except one reception lady.

Service and comfort Breakfast was limited, and the same line up every day, with poor service. Not sure what the waiters where doing.

location Noisy at night .

rather near to the centre The furniture is too 'cold' and so were the staff; not particularly helpful. They never did one step more. No hospitality demonstrated

Good location with a free garage. Our room was located on the road side and it was very noisy at night (the room is renovated but not the windows..).

Location and parking facilities were good. Good breakfast. Very nice and modern room + bathroom. Most of Palermo toerist visiting points within walking range. Staff helpful and speak good English. Good value for money.

Location, Breakfast, Comfort We had a problem with the air conditioning. We had to keep asking them to turn it down in our room - which they can control - however every morning it was back up to 26c. Also if your room is located on the ground floor the noise from the street is atrocious- I know this is a large city, however no attemps to mask the noise were made. This is not a 5 star, at best it is a 3 - 4 star hotel

Location We were early in the season so lot not yet open, e.g. roof bar

Central location; comfortable rooms

Great location, very tidy nicely maintained - a bit pricey at Euro 135 a night but we did book late. Staff great, very helpful - shower had a leek and when we asked to have it looked at it was repaired (absolutely properly) immediately within the hour. Couldn't fault the service. If you don't like city noise you might not like the location of the hotlel but we quite enjoyed the buzz. however if you don't like city noise don't come to Palermo full stop!!

Great position A little noisy

Close to Stations. Panorama from terrace

The roof terrace was lovely with amazing views over the city. The hotel was in a central position with easy access to the train station. The staff were really friendly and helpfull.

Helpful reception and breakfast staff. Central location. It was noisy with bulding work in the light well commencing at 6.45 AM by throwing bricks into a wheelbarrow. We were in room 508. Also pillows were rock hard.

We like the room which is good value for the price. It seems recently renovated and it's nice to have high ceiling. The terrace at the top where we had breakfast is really nice. The hotel is hard to get to. We got stuck in a traffic jam in center of town. There's so many one way streets and we got lost many times. The parking garage is not exactly close by. Inside the room, the shower door does not close properly and the drain is slow. That was a bit annoying.