Hotéis em Guadalajara perto de Consulado General de Estados Unidos en Guadalajara

Contras: construction in lobby windows leaking bathroom smell

Contras: Slipped a little on wet bathroom floor, grabbed for towel rack and the bar came off in my hand. Someone else had done the same slipping motion, pulled the towel rack off the wall and the Hotel Staff never fixed the towel rack, Housekeeping just keeps putting clean towels on the loose bar and its an accident waiting to happen, Could you imagine dropping that bar on your foot... Three out of four light bulbs in the room were burnt out, woman at front desk with long curly hair is not trying in any way to earn any customer service points. The rest of the Hotel Staff was excellent. Really slept well regardless of the pillows from hell. Oh and the towels are old and worn. And my sheets were torn and it looked like someone steam ironed a candy wrapper to fix the hole.

Contras: I was charged by the hotel at my check out and by getaroom when room was booked. Now none of them resolve the issue. Each tells me to talk to the other. Very disappointing. Feeling ripped

Contras: The breakfast area was generally crowded and you had to wait for a seat if you wanted to eat indoors. The hotel did not respond to emails, I had to telephone to get a response to a question concerning airport pick-up.

Contras: I'm not sure what happened with my room this time, but the pillows were completely awful. I was in a room with 2 double beds and all of them were no good. Later in the week when I moved rooms to a king, they were much better which improved the overall quality of the comfort.

Contras: Buen servicio al cliente en el front desk, el primer día no tuve la información completa de todos los servicios y actividades que ofrece el hotel pero todo muy bien, lo único que no nos gusto es que te cobran el estacionamiento del carro estando hospedado en el hotel mad 10$ para el ballet cada vez que saques el carro (más propina) , 55$ diario y no se hacen responsable por pérdidas o daños, el resto del servicio genial

Contras: The hotel did not provide currency exchange services

Contras: The front desk girls attitude and the hair from previous guest all over the bed it was disgusting we called for them to clean up the guy who came up real nice but no further apology nothing and our bed was full of it everywhere made me think dis they even clean anything else ruined the experience

Contras: HVAC either was on full or had to turn off, not responsive to adjustments on the control.

Contras: I didnt like temperature in the rooms. It couldve been a little cooler but we managed.

Contras: Bed and pillows very uncomfortable, not the Westin Heaven Bed that is advertised. Bar was understaffed and very slow service. Secluded from the city, good for conventions but you must travel by car if you want to eat outside.

Contras: No facilities for kids.

Contras: The lobby noise

Contras: Hotel is located in an unsafe area of town. Room door does not have chain or dead bolt. Lock is a simple privacy lock you would have in your home bathroom. Very loud street noises.

Contras: The area isn't the greatest but it's better then it looks by far.