Nº 2 no mundo
"Efficient, professional crew, flight landed a few minutes early"
Nº 1 no mundo
"Efficient and friendly crew."
Nº 1 no mundo
"Easy check in an easy flight"
Nº 2 no mundo
"Short flight , fine."
Prós: Very helpful crew!
Contras: Seats are cramped beyond my already low expectations. Flight boarded 20mins *after* written gate closure time, but took off promptly, so not a big deal—but time wasted at the airport all the same.
Prós: The crew was nice in handling all the complaints.
Contras: Our carry on luggage is acceptable on every other airline, but not on Flybe! hey, the $50/bag each flight is a great way to earn some extra revenue, as is the $4.50 for water! Also the Aircraft was noisy and dingy. Thanks, dudes.
Prós: Amazing crew
Contras: Boarding pass listed an incorrectly early gate closure time, causing a lot of unnecessary stress & concern.
Prós: On time, clean, friendly
Prós: Efficient and friendly crew. On time arrival. Very uneventful flight, which is nice.
Contras: Overhead spaces were very narrow but most carryon luggage fit under the seat since there was no divider
Prós: Flight was late to depart, however the crew and the customer service was amazing
Prós: We made a safe trip
Contras: On flight back they didn’t offer a sip of water
They wanted us to pay for everything
Prós: Mediocre airline
Contras: Was charged for baggage leaving Belfast and I had paid for it when I booked. Check in person was rude, to everyone. They lost 1/2 the passengers baggage in Edinburgh. Took @1 1/4 hr for them to find our baggage and get it to us.
Will never use Flybe or orbitz again
Prós: Very short flight. Can't say much.
Contras: Flight slightly delayed
Contras: 1.3 hours late, still waiting for luggage.
Prós: Very efficient
Prós: The crew and the security people were very nice
Contras: Flybe’s app wouldn’t work on my phone, so I couldn’t pre-pay my checked bag. To avoid paying £40, they helped me squish it into the compartment and allowed me to take it on board. However, that meant I had to carry it all around the airport (no carts) and lost half of my toiletries. Frustrating!
Contras: Flight kept getting delayed, crew was rude, boarding was messy
Prós: Short flight , fine
Contras: In Europe we found this trip you had to walk outside and climb stairs to get on many planes, this one included. Tough on us older folks with carry on luggage. We didn’t have to do that once we got back to states even with United Express a small plane.
Contras: Hand luggage size is smaller than all other airlines and so if you have a connecting flight, Flybe will charge you for baggage that other airlines will accept as carry on due to their ridiculous and smaller than normal carry on sizing policy which they are overly Zealous about. £40 each way
Prós: It was cheap.
Contras: Steep requirements for carry on baggage.
Prós: Nothing really
Contras: Plane could be better
Prós: Worst flying experience ever.
Contras: No one from the airline was at the LCY airport. We were essentially hostaged into paying baggage feeds for bags that were well under the weight limit.
Prós: The flight departed on time.
Contras: Some warning about cabin baggage policies would be useful. Flying AMS -> EXE they just eyeballed my backpack and said OK, but EXE -> AMS checkin was really stroppy about fitting the cabin bags in the test bin and rejecting those that don't fit requiring an extra check-in bag.
Contras: Flight not delayed and clearer gate labeling. Also didn't call my name for my flight when I was one gate away because of mislabeling aboive another gate. Missed my flight for that reason.
Prós: Nothing special.
Contras: The communication for hand luggage.
Contras: Flybe is so far away from connecting flights in LHR - it took 20-30 minutes to get from their terminal 2 to international terminal 5.
The check-in staff charged us 40+ pounds each bag on our return flight despite both bags being carried on board on outbound flight. Added $100+ to our flight cost.
Prós: On-time arrival
Contras: Tiny uncomfortable seats. No recline.
Unpleasant check-in experience. Stuck me in window seat next to huge 400 pound man who should’ve been required to buy 2 seats.
Prós: Had to bus to the plane and the bus was uncomfortable but the plane was fine for the purpose of getting up to Edinburgh. Everyone was friendly
Contras: It is a small "puddle jumper" plane and not a luxury ride but for the money and convenience of not having to spend 8 hours of driving up to Edinburgh, it was wonderful.
Contras: Plane was very noisy
Prós: Everything
Contras: N/a
Prós: Checkin
Contras: Absurd what happened with our in-cabin bag. In our flight from London we didn’t had any problems on the check-in and our bag was carried into the airplane without any problem. In the way back from Aberdeen the crew at the gate said that our bag wasn’t in the right size and we had to pay £50.00!
Contras: After other reviews was a little hesitant to book with flybe. Smooth boarding, on time, and didn’t get forced to check a bag. Overall great experience for the price.
Contras: They charge for carry on and there size is smaller then the standard size. The aircraft had ice falling from the air vents. Waited 45 min in the plan before taking off with ice calling on our heads!
Contras: We waited on the plane for 2 hours. Then we had to get off the plane and load another plane. It was the scariest ride I have ever been on.
Short hop but decent flight
Prós: Efficient, professional crew, flight landed a few minutes early.
Contras: The plane was late making me late for my next flight
Do you get what you pay for?
Prós: I had no one sitting beside me
Contras: Crying baby behind me. 2.50 for instant coffee. No thanks.
Fee for flight change, $64. Really? Would have chosen another carrier, but few options.
Contras: very crowded seats. uncomfortable seating
Prós: Boarding was self boarding all at once which was great!
Contras: No snacks, and barely interacted with the crew who seemed like they didn’t want to be there.
Prós: N/A
Contras: The Flybe counter staff at the Edinburgh airport were not very helpful when we missed the flight (which was entirely our fault). They could have been more helpful in assessing our options to get to Belfast after we missed the flight. Another airline counter was much more helpful, we will check their flights first the next time.
Simple checkin; nice small jet
Prós: Operating a small jet with 2x2 row seats - therefore speedy boarding. Nice calm flight - the price was right - yet it is not a 'low budget' airline and both the crew and the passengers reflected this.
Contras: I encountered no problems on this flight.
Prós: Comfortable and on time
Contras: Our trolley bag was taken put in the hold despite others with the same case or bigger bags being allowed on and practically forcing their bags into overhead lockers. Our bag measured exactly the required dimensions. It was one rule for one and one rule for another
Nice flight- very quick
Prós: When we went to check in, a ticket agent named David was amazing! We had missed a flight at a different airport and were really bummed out. We told David a short version of the story and how we were going to Edinburgh and how we lost an entire day of travel. David told us about a bunch of his favorite things to do and wrote them down for us. He was so friendly and helpful it really helped us get excited about our trip again. The other crew seemed nice, but we didn’t have many other interactions) it was a VERY quick flight (also nice). They also offered food and beverage even though the flight was short, which we didn’t want anything, but liked that they did.
Contras: This is more on the airport maybe, but the flight was delayed so the times kept changing and we didn’t have any gate yet, it made it hard to relax. Then our gate was announced a few minutes late and we had to hussele to get there since we only had about 15-20 minutes before final boarding.
Prós: Direct flight, very fast and convenient
Contras: Was nothing free, even fior a cup of water we had to pay
On time
Prós: On time
A perfect flight from Rodez
Prós: Quick and easy check in and boarding
Contras: Tea treated of coffee... My lifelong complaint against the interchangeability of carafes for coffee and tea. It should not be done! Identify specific containers for tea and do not use them for coffee ever, never!
Prós: Prompt take off and smooth flight.
Contras: Plane a bit cramped.
Not pleased
Prós: Just the boardibg check in disktop they were nice
Contras: Too much delaing, poor services, and too long distenation from the air port to airplain were its park.
It suckedb
Prós: I got to my destination in 1 piece
Contras: Everything sucked
Perfect for the short hop
Prós: Our flight attendant Sarah (?) was awesome.
Contras: 40€ per bag?? Very disappointed
Another Delay with No Reason
Contras: Each time I have flown with this airline there has been a delay to my flight. Without knowing this, I had other bookings to take me to my final destination very close to my flight landing (45 minutes after). This left me stressed each time the airline changed my flight time and gate location and no apology was given this second time
Flight Delayed with No Reason
Prós: Once the plane was finally ready for takeoff, the crew apologized and was very courteous.
Contras: The flight was delayed without reason given. I ended up at my destination far later than I wanted to be, which left me in a dangerous situation as I no longer had a bus to take me to my final location and it was 1:00 am when we landed.
Contras: luggage never made it to Boston? Don't know who's fault it was.Problem was corrected.
Prós: The plane was on time and delivered us safely in spite of it being a prop plane.
Contras: They overcharged for our baggage and the overhead space was too small for our carry on luggage.
Prós: People were nice.
Contras: First time with FlyBe. Check in was confusing —all have to wait and then long line gathers all at once. Normal sized bags don’t fit and have to be checked and there is no gate but a bus ride to the plane. Plane itself is very tight and uncomfortable and has no free drinks (even water) and no entertainment. We were exhausted after a long international flight to LHR and found this no frills flight very annoying. The propellers were interesting in a retro way. But why do this? It’s not even especially cheap. Back to BA for us.
Handicapped
Prós: All except initial treatment of handicapped.
Contras: As a handicapped person who notified the airline ahead of time I had to walk and stand several times long distance until I finally was able to get wheelchair assistance. Once Assistance was provided all went well
Contras: Delayed for more than an hour.
Prós: The flight boarded late and taxi'd for a while but eventually got going and was smooth thereafter.
Contras: I didn't like the delays with no notice. I don't like that airlines, including Flybe nickel & dime customers for every single item, which historically were included in ticket prices.
From Belfast to Edinburgh
Prós: Staff were very helpful as we were flying with a 6 month old baby. Staff from check in to disembarkment were top shelf.
Contras: N/A
Great Experience
Prós: When we arrived, we had a little trouble getting our boarding passes from the machine, but the woman was very helpful with that and with checking our suitcases. The flight attendants were friendly, yet professional. We would definitely fly with Flybe again!
Contras: Not used to there being a charge for coffee or coke, etc, but other than that a very pleasant experience!
Awful
Prós: Mistake made on name. Airline is r vendor (Expedia) fault. Could not correct or board.
Contras: Sent info as requested to rectify two months prior to flight. Told either Expedia or airline would get back as issue was “escalated “. No response until night of flight when received email suggesting I call. It was 1 a.m. when I got the email, prior to an 11 a.m. flight. I wrote back that at this late date I had given up and made other arrangements. Stated I would like refund as error not my doing. Have not heard back. 200 dollars wasted.
