Contras: I was delightfully surprised to finally discover a Greek airline that knows absolute excellent customer service!! I would recommend them any time!!
Contras: No room for luggage in the upper deck...terrible toilet...
Prós: friendly online assistance
Contras: Stewardesses, Chairs, food
Prós: we made it there and back aliveContras: Our flight was delayed in Athens for 4 hours for a 35 minute flight. The staff was rude. The plane was dirty, the restroom smelled like sewage, Its a 35 minute flight.
Great airline - treats you like a humanPrós: It was a short flight but they still served drinks and sweets and they also put our family all together in a row.Contras: Nothing
Not good enoughPrós: We flew with them from Katowice to Heraklion this September and won't fly with them again in the future. The only positives they offer is good price and comfortable seats, otherwise it's really catastrophe.Contras: Firstly, we bought return tickets from Katowice to Heraklion - there was no mention that flight from Heraklion to Katowice is with intermediate landing in Warsaw. On the land we were not allowed to used toilet in the plane. Flight from Katowice to Heraklion was one hour delayed. Further on webpages is written, that in the plane is provided snack and refreshment. No snack was provided - we obtained drinks only. The plane is basic (no monitors are available - we don't mind for short flight) but we do mind that toilets are really in bad condition. Online check-in was not available
Perfect timingPrós: The flight left on time and was smooth and comfortableContras: There was nothing not to like, the flight attendants were very personable and polite.
Contras: Late, hot, and rude crew, not to mention rough landing! Even the Greeks couldn't stand the flight.