Avaliações de viajantes
AVALIAÇÃO GERAL
6,9
Bom
Baseado em 1.139 avaliações
Nota geral
7,1
Embarque
7,2
Conforto
7,0
Tripulação
7,6
Entretenimento
5,9
Comida
6,1
Encontre passagens baratas na Czech Airlines
Ida e volta
Econômica
Informações sobre a Czech Airlines
| Código IATA | OK |
|---|---|
| Rotas | 58 |
| Rota principal | Dusseldorf Duesseldorf Intl a Praga Václav Havel Prague |
| Aeroportos em que opera | 29 |
| Aeroporto principal | Praga Václav Havel Prague |
Avaliações recentes
Avaliações dos viajantes
91
106
97
83
62
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2,0
Contras: Not canceling the flight
avaliação de
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2,0
Contras: The flight was booked round trip and the experience coming back was terrible. The same standards were not applied. Serval passengers weren’t allowed to take small carryons that would fit under the seat. I paid for a seat and bag with my flight and was charged again leaving Prague. The online booking kept freezing and wouldn’t allow me to check in for my flight. So frustrating.
avaliação de
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5,0
Prós: Nice crew
Contras: The plane should be heated before the passengers are boarded. Everybody stayed in all their layers until leaving the plane as it was very cold onboard the whole flight.
avaliação de
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4,0
Contras: The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways.
avaliação de
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7,0
Prós: Staff was nice and welcoming. Flight was smooth.
Contras: Snacks should be included in the price.
avaliação de
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6,5
Contras: Flight was delayed for about an hour with apologies but without explanation. They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to
avaliação de
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3,6
Prós: Letim s CSA po 4 a pokazde melo letadlo velke zpozdeni ... je to zoufale
avaliação de
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6,5
Prós: Crew was great
Contras: Better time
avaliação de
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2,6
Prós: No
Contras: Paid Business class and got an economy seat away from my wife
avaliação de
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6,5
Contras: Check in counter opened 1 hour 40 minutes before departure with only one agent.
avaliação de
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6,0
Prós: Inexpensive
Contras: Late departure with no information given!!
avaliação de
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6,5
Contras: The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours
avaliação de
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9,0
Prós: Fast boarding
Contras: No delays
avaliação de
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4,0
Contras: No delay please!
avaliação de
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7,5
Contras: The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability.
avaliação de
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2,3
Contras: All ☹️☹️
avaliação de
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3,0
Contras: Flight was 90 minutes late. Crew was nice.
avaliação de
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7,6
Prós: Seat were good and service.
Contras: Food could’ve been better. No snacks either.
avaliação de
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6,0
Prós: Boarding was okay. No water or entertainment at all so don’t expect it.
Contras: At least water would be nice.
avaliação de
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3,5
Contras: hot plane smells fuel old plane no drinks no food
avaliação de
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7,6
Prós: Friendly crew
Contras: Our luggages were late for two days in both ways! Surely they have to do something about this
avaliação de
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3,0
Prós: Nothing
Contras: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight
avaliação de
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2,6
Contras: We have been waiting for taking off more than one and half an hour in the board. Management should be better.
avaliação de
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8,0
Contras: The landing at CDG
avaliação de
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9,3
Prós: The flight was very smooth
avaliação de
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7,0
Contras: No food, only water, no entertainment
avaliação de
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4,0
Contras: Flew 5x times with CSA this summer , never on time
avaliação de
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8,5
Contras: Plane was smaller than what I thought it would be.
avaliação de
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2,0
Contras: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water
avaliação de
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6,8
Prós: The airline was fine, excellent crew and plane. The Bucharest airport was OK. It was quite warm, not great AC and limited seating. Different system for check in as you had a time window in which to do it so if your ride brought you early then you had to wait to check in. Prague was problem free.
avaliação de
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7,5
Contras: The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane.
avaliação de
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8,0
Prós: Everything on this leg of my trip was infinitely better
Contras: Na
avaliação de
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5,6
Contras: Not delete 50 minutes!
avaliação de
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2,0
Prós: Nothing yet. We missed the flight due to delay on our connecting flight.
avaliação de
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4,5
Contras: Flight was delayed for no apparent reason, very delayed.
avaliação de
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4,0
Prós: The flight was quite delayed and staff were unfriendly; e.g. asked for a glass of water and kept being told later
Contras: Rh
avaliação de
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9,5
Prós: I asked for preferred seating up front to disembark the plane because the flight was late and I could’ve missed my connecting flight. The manager was more than happy to assist me
avaliação de
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4,0
Prós: Very little to like
Contras: Luggage was left in the rain before loading. Re river wet! Flight was warm and little air circulation Flight was delayed Sat on tarmac for an hour
avaliação de
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6,0
Prós: Not much. HORRIBLE airline. Would never fly you again.
Contras: Seat rows are TOO CLOSE. I'm 5'10" & my knees were rubbing against the row in front of me (21F). HORRIBLE. Will never fly you again. Also, there was a gate change from C3 to D3 that was NOT announced at C3. There were 20+ of us sitting there then we checked sign to see change. BAD SERVICE.
avaliação de
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6,6
Contras: Very little leg room
avaliação de
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3,0
Prós: Crew was nice.
Contras: So uncomfortable. No space to sit comfortably on a long flight. Really unreasonable. Headphone jack didn’t work. Power outlet did not work. You have to rent VR goggles for entertainment. Just the most uncomfortable trip I’ve ever taken.
avaliação de
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3,0
Prós: An hour late
Contras: Could have been on time.
avaliação de
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3,6
Contras: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv
avaliação de
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5,0
Prós: NO HELP WITH WHEEL CHAIR
Contras: NO HELP WITH GETTING WHEEL CHAIR
avaliação de
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5,0
Prós: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.
Contras: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.
avaliação de
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7,5
Prós: Prague airport
avaliação de
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4,0
Contras: Uncomfortable seats do not recline, no refreshments, barely civil staff. Impossible to add checked baggage online. Checkin staff gave incorrect boarding information.
avaliação de
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6,5
Contras: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!
avaliação de
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2,0
Prós: Not much. Below is just #1 on a list of avoidable problems and obvious oversights.
Contras: They took my check-in, told me I would be able to board. However, no one made a phone call to the gate! So I was left at the airport but my bag was sent to Prague. I spent 6 hours of Iberia/Czech airlines employees/dept's telling me I needed to talk to someone else. Worst booking ever.
avaliação de
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9,0
Contras: Old plane, not terribly comfortable. Everything else was fine.
avaliação de
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4,5
Contras: Flight was delayed due to mechanical issues so do a better job at maintaining the planes
avaliação de
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3,2
Prós: Seats were "old style" - still had some cushioning. The flight indeed reached it's destination in Prague.
Contras: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.
avaliação de
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4,0
Prós: Seat was comfortable.
Contras: Crew was pushy and unfriendly. Baggage policy is a rip off. Flight was delayed but we were not told until boarding time. No information was available at gate prior to departure.
avaliação de
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2,6
Prós: This was a very bad experience. We did not have any idea when the flight was going to take off and could not get any information on what was the problem. We ultimately boarded over 7 hours late which was an exhausting and horrible experience. We also boarding a bus twice, once only to get off.
Contras: The staff should have been better informed on what was going on. We never had any direct information. I would have liked a monetary compensation for this mixup as well because my plans really had to change due to the EXTENSIVE delay.
avaliação de
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9,0
Prós: The flight was on time
avaliação de
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9,0
Prós: The crew was very good. Seat was typical. Check-in was quick n easy.
Contras: Boarding rows 25-32 first, rather than 15-32, would have been quicker.
avaliação de
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7,5
Prós: Nosso vôo atrasou devido a uma tempestade de neve no aeroporto de Praga, a tripulação sempre nos manteve informada sobre as condições do tempo e o motivo do atraso.
avaliação de
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4,3
Prós: The crew was friendly and attentive but really hard to understand
Contras: The airport was not well organized some parts very unattractive and lots of walking. The boarding process with the automatic check in was inefficient requiring so many staff. Requiring another security check before boarding seemed redundant and disorganized. Bathrooms were not convenient
avaliação de
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4,0
Prós: Nothing
Contras: Waited for a long time and got delayed. Leaving from the plane was chaotic
avaliação de
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10,0
Excellent flight and great service
Prós: Excellent customer service, on time, very safe
Contras: Did not like coffee and water cost too much !
avaliação de
Status do voo
Mapa de rotas da Czech Airlines
Principais aeroportos em que a Czech Airlines opera
- Aeroporto de Praga Václav Havel Prague (PRG)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Moscou Sheremetyevo (SVO)
- Aeroporto de Budapeste Ferenc Liszt Intl (BUD)
- Aeroporto de Varsóvia Chopin (WAW)
- Aeroporto de Milão Malpensa (MXP)
- Aeroporto de Dusseldorf Duesseldorf Intl (DUS)
- Aeroporto de Copenhague Kastrup Copenhagen (CPH)
- Aeroporto de Kosice Barca (KSC)
- Aeroporto de Amsterdão Schiphol (AMS)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Bruxelas Bruxelles-National (BRU)
- Aeroporto de Hamburgo (HAM)
- Aeroporto de Kyiv Boryspil Intl (KBP)
- Aeroporto de Gotemburgo Landvetter (GOT)
Informações de contato da Czech Airlines
- OK Código IATA
- +420 284 000 601 Ligue
- czechairlines.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.