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Contras: The flight was 2 1/2 hours delayed. I don't like district baggage policy.

Contras: Flight was freezing. No blankets provided. No drinks or snacks on a four hour flight.

Thank goodness is was a short flight

Prós: It left and arrived on time

Contras: Passengers were treated strangely and unfairly. My wife and I had paid to check one bag and had had two carry-ons. The carry-ons were a little more than 8 kg so we had to pay 35 Euros for each bag. So although the airfare was inexpensive the fees were not....Maybe they are the Spirit Airlines of Central Europe. After I paid the extra 105 Euros I watch other passengers refuse to pay who had the same size bags as mine and they carried them to the plane where they were loaded at no cost. I did not know I had an option not to pay..to add more insult during the flight they even charged 2 Euros for water.

Prós: Fine for the price - flight from Hamburg to Prague went off without a hitch. Seats were as comfortable as can be expected on an airplane.

Contras: Flight from Prague to Hamburg was delayed half an hour, causing us to miss train connections in Hamburg. Delays were not announced until quite near the time we should have boarded.

Contras: no drinks, not even water. crew has no service attitude

Contras: Baggage policy is confusing, staff is rude.