Flight was cancelled. .
Contras: Flight was cancelled. No feedback or compensation from SAS.
CityJet to LCY
Prós: The staff were great.
Contras: The seats were quite tight. While they can't control it, there were also 3 screaming kids, so that colored my experience a bit.
Nimble plane. Easy and comfortable.
Prós: These are small planes, four seats across. Very nice and new looking. Comfortable. Great crew. Easy Boarding. The jet is pretty nimble and made some fairly sharp turns at various points. It was kind of fun. Great views of the ground. Some people might have found the turns a little too exciting.
Contras: I ordered breakfast, and I think they forgot to bring it to me. It ok, I had another breakfast on the previous SAS flight.
A very Professional airline
Contras: Not a thing
Prós: Agent was very helpful with checked baggage.
Staff as-ever great
Prós: Staff uber friendly and helpful. Quick efficient boarding & easy digital boarding pass system (much more straightforward than other airlines).
Contras: No healthy snack option (even pretzels would have been better than the Choc/biscuit option)
Contras: See my comments from the questions above since this connection never happened
Contras: Seats were really uncomfortable
Contras: flight was extremely late - many on board had connections for trans Atlantic flights causing running through the airport to make next flight
Will fly aer lingus next time!
Contras: delayed by 2 hours with little information as to reason. Very poor communication
Transfer nightmare I had very l
Contras: I had very little time and help when I missed my original connecting flight. I couldn’t find the service desk and when I finally did I had to wait to find out where my luggage is. Then they finally located it and I had to wait again to retrieve it. When I finally did I had to run all the way across the airport and almost missed my flight.
Contras: You have to pay for water now!!
The long lay over sucked
Prós: The Turkish airway lounge in dulles was small and the bar lacked a bar keep most of the time because she was also working the floor. The SAS Lounge In Copenhagen was good but not great.
Contras: I was in dulles on 7h lay over and then again in Copenhagen for 9h and that long of a layover is really sucks why are there not closer connection.
Getting frozen while boarding
Prós: The transfer to and boarding the plane was not thought out. I have been waiting on runway for about 10 min in freezing condition and got as a result a cold. If i was informed about such a possibility I would prepare myself properly. Delayed departure. Boarding, very limited and cramped area before entering the bus. People have barely enough place to stay!
Contras: Crew was nice.
Prós: Crew generally unfriendly. I can't believe that they charge you know for a can of coke! Compared to other international flights on JAL or ANA, which offer everyone free beer, wine, pop, that's a joke.
Prós: Very happy with the flight and it all went very smoothly.
Prós: FLight attendants very friendly
Contras: I take this flight about once a month and 5 our of the last 6 times it has a been delayed. This is incredibly frustrating has it means I am leaving work for nothing. I would recommend just changing the flight time.
Prós: Organized perfectly
OK - almost full flight.
Prós: Great crew.
Contras: No complaint.
Flight to CPH
Prós: I liked that at this time of year, the flights are not overly full. The flight crew was friendly; promptly served meals, and were overall very helpful. Great selection of Entertainment.
Contras: No reflection on SAS part, but I can never sleep very well on flights :(
Prós: Absolutely nothing!
Contras: Absolutely everything! Flight cancelled as we were due to board! Herded like cattle! Would never use again!!!
Unexpected extra luggage costs and extra long wait to retrieve bags .
Contras: We were charged extra luggage fees that we were not aware of on our documentation. Had to wait a ridiculously long time to get luggage at airport once we arrived in Oslo!
Contras: I had a problem with my carry-on which was supposedly too heavy and had to leave some of my belongings behind. I have never had my carry-on weighed since it complies to the dimensions allowed. I was told that the plane going to Stockholm was small, which should not be my concern !! Very disappointing and I filed a complaint with SAS.
Prós: On time.
Flying from Tallinn yo Copenhagen
Prós: Trip uneventful.
Contras: A bag of peanuts would have help kill the time.
Prós: Pleasant short flight.
Contras: No snacks and limited beverage options.
Short and comfortable
Prós: smooth and enjoyable
Contras: very different experience from US airlines in the very limited drink options: tea or coffee.
Good competition for Iceland Air
Prós: Very pleasantly surprised with the level of service for a cheap flight. Although very basic stuff, most everyone enjoyed the flight.
FLR to LCY
Prós: The best part is arriving at London City. The flight attendants are excellent.
Contras: Boarding in Florence was unkind. There was a downpour, and there were no provisions for protection from the rain. Not nice! Seats are so tight that when an obese person is sitting in the next seat, it amounts to.....ugh! The toilet are also in poor repair.