Reserve um carro de aluguel da Budget em Dubai

Prós: Relatively quick in paperwork

Contras: More clarity on prices and hidden taxes!!!

Prós: Extra charges on pick-up for airport taxes when other companies do not charge. Car had with an odor of cigarettes. Returned the car 10 h earlier. Rates not really good.

Prós: Staff. Late

Contras: Speed up process

Contras: Clarify the insurance value in the website, as we could calculate our budget accordingly.

Prós: They refused my application because my Visa expression date is close. They refused to be paid using debit card. They even refused to be paid in cash!!! I will never deal with them again. Latterly, ruined my trip!

Contras: The vehicle was booked with basic insurance but once the car was to be collected Budget requested me to pay the basic insurance again. So this was paid twice. Tax Invoice from Budget not yet received.

Prós: I Don, t find my reservation and I payd full charge and you have to returned my money back. Check with the rent company his what they died to me.

Prós: Did get a chance to like anything they didn’t have the suv I wanted

Contras: Better customer service

Prós: they charged me extra for my reservation, stuff at pickup was rude and when I asked about his supervisor he told me that there is no supervisor, drop off was easy stuff was friendly, but it looks like they charged me twice for the tool road, I paid cash 86 Dirhams and I see that they charged my bank

Contras: My reservation was total $119.00 and I see that they charge my account for $144.00, they charged me 86 Dirhams for tools which I paid cash and now I see that they also charged my credit card for $23, which is worrying me.

Prós: It was convenient but I had to book with someone else.

Contras: I had to book another vehicle locally. The saleswoman was rude and discourteous. She tried to overcharge me more than what was reserved by $1,000. Then stated that it was because I used a third party to reserve the vehicle and told me that I was responsible for additional fees and services.

Contras: The car has smelled like an ashtray, though I am sensitive to smoke . The AC was very noisy and I preferred to turn it of than hearing that noisy bearing sounds

Contras: They take alot of mony for deposit if i get basic insurance not full insurance

Unprofessional staff at Dubai Airport Terminal 3

Contras: When returning the car I was charged 25 AED despite the fact that my vehicle was returned during the grace period. The staff was unsure what to do and when checking with his supervisor they were informed that the checkout paper time is irrelevant and they can only go by the contract time. When I picked up my vehicle it took over 25 minutes to receive the car . Contract time was 1440, checkout paper 1505, return 1655. The supervisor On the phone threatened to charge me a full extra day if I complained since she claimed that grace period is not in the contract. Anyone who can read will see that the contract fine print spells out GRACE period. Finally please be advised that checkout takes more than 30 minutes per customer.

Contras: There is no car rental return signs at terminal 2 at the airport. Had to drive back to terminal 3 to drop off the car. Budget told me that they have an agent at terminal 2 that can meet you but I just need to call them. In the end they advised me to take a taxi from terminal 3 back to terminal 2 so I don’t miss my flight.

Decent Car But Poor Records

Contras: Their records had us booked for more days than we had originally reserved. Also, bad info -- we were told we couldn't pick up a car in Dubai Terminal 2 after 8 pm when in fact they had send our rental there. We ended-up taking a taxi to Terminal 1 and then got delayed picking-up our car because of this mix-up. Lastly, because their records had connected 2 separate bookings, when we came to pick-up the 2nd time, they had no car for us because they used the original booking reference number for both bookings so that when we returned the first booking, they had closed the file on both bookings.

Value for money

Prós: Nothing I cancelled it on their desk

Contras: highdeposit refused ur insurance irrigant employ

Contras: very bad sevice, reception in airport is terrible.

Mediocre

Prós: Staff were friendly, price was decent

Contras: Budget does NOT have an airport counter as advertised. Their staff were sitting around and the very kind Hertz counter staff had to direct me to find them. Then on return, I waited 35 minutes until they showed up, only after another company’s staff allowed me to use their telephone to call.

Poor

Prós: Nothing

Contras: The car was smaller then wt I booked and they booked an amount on my card insurance coverage for 1200 dollar while i did insured my car on alliance

Dissapointed

Contras: I booked the car for 4 bags and i didnt choose based on car type i did choosed based on number of bags which is 4 I waited 2 hours to get the car , then 1 changing cars , trying which one can fit at least 2 bags and my booking was 4 bags Unproffesional service and information made once i booked