Avaliações de passageiros
Avaliação geral
8,1
Excelente
Baseado em 401 avaliações
Geral
8,3
Embarque
8,4
Conforto
8,3
Tripulação
8,4
Entretenimento
7,5
Comida
8,0
Informações sobre a Azerbaijan Airlines
| Código IATA | J2 |
|---|---|
| Rotas | 80 |
| Rota principal | Baku Heydar Aliyev a Istambul Ataturk e outros aeroportos |
| Aeroportos em que opera | 40 |
| Aeroporto principal | Baku Heydar Aliyev |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,6
Prós: seat was quite comfortable
Contras: it would be better if they have and give a blanket to passengers when some of them need
avaliação de
-
7,3
Prós: the crew was respectful
Contras: the seats could be more comfortable
avaliação de
-
4,6
Contras: Staff was so rude
avaliação de
-
6,4
Prós: Plane seemed to be brand new
Contras: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
avaliação de
-
10,0
Prós: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
avaliação de
-
10,0
Contras: Very good
avaliação de
-
10,0
Great
Prós: All good
Contras: Visa delays in the airport , should be appliend online and take it before leaving
avaliação de
-
8,0
Prós: Comfortable seats. On time departure Good service Friendly crew
avaliação de
-
8,0
Prós: Comfortable seats. On time departure Good service Friendly crew
avaliação de
-
3,3
Bad cuatomer service
Prós: I liked the food and the price of my tivket
Contras: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
avaliação de
-
5,0
Ok travel
Prós: The food
Contras: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
avaliação de
-
8,0
They used to have much better food
Prós: Everything else, exept food
Contras: Food
avaliação de
-
8,3
Prós: Crew
Contras: Food
avaliação de
-
3,0
Contras: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
avaliação de
-
2,0
Contras: i want to change ticket date no body reply
avaliação de
-
10,0
It was pretty good
Prós: The flight was on time good food good staff
avaliação de
-
10,0
Prós: Good good on time all went pretty good
avaliação de
-
5,3
Contras: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
avaliação de
-
8,0
Prós: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Contras: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
avaliação de
-
9,3
Prós: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Contras: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
avaliação de
-
10,0
Prós: The service was impeccable and I was treated like the Queen that I am.
Contras: Everything was excellent.
avaliação de
-
9,6
Highly recommended
Prós: Big planeqq
avaliação de
-
9,6
Highly recommended
Prós: Big brain lot of space
avaliação de
-
8,0
Prós: good
Contras: na
avaliação de
-
3,0
Loud and crowded. Can't reserve seats
Prós: That I was moved to emergency exit
Contras: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
avaliação de
-
5,0
Got food poisoning
Contras: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
avaliação de
-
4,0
Prós: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Contras: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
avaliação de
-
10,0
Prós: Food, customer service, on time
Contras: Legroom
avaliação de
-
10,0
The best
Prós: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
avaliação de
-
10,0
The best
Prós: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
avaliação de
-
3,0
Contras: this is fucking stupid Company when i already checked in closed in gate in front of my face
avaliação de
-
6,0
Good overall
Prós: The cost and straight through flight is great
Contras: The movie selection is very limited and there are no pillows.
avaliação de
-
5,6
Okay 5.0
Prós: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Contras: Never seen Flight attendants so lazy in my flying experience.
avaliação de
-
9,3
Contras: Small movie selection overall for English speakers. Only around 20 movies available with various genres
avaliação de
-
10,0
Prós: I slept the entire way back
avaliação de
-
10,0
Very good airline, much better than far more expensive ones...
Prós: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
avaliação de
-
10,0
Very good airline, much better than far more expensive ones...
Prós: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
avaliação de
-
10,0
The entire experience was excellent
Prós: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Contras: I did not like I loved the entire experience.
avaliação de
-
10,0
Good experience
Prós: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
avaliação de
-
5,6
Prós: The flight was werry nice
Contras: The boarding was a little unconftible
avaliação de
-
6,3
There was a sick passenger kid who cried 11 hours
Prós: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
avaliação de
-
5,6
Old plane
Prós: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
avaliação de
-
4,6
Unhelpful Crew
Prós: The flight was pretty smooth.
Contras: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
avaliação de
-
3,6
Uncomfortable Flight
Prós: The flight back was relatively smooth.
Contras: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
avaliação de
-
2,0
Annoying staff
Prós: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Contras: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
avaliação de
-
2,0
Contras: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
avaliação de
-
7,3
Good
Prós: Timely
Contras: None
avaliação de
-
5,0
No individual entertainment
Prós: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Contras: Above.
avaliação de
-
10,0
Prós: friendly staff, well organized
avaliação de
-
4,6
Seems like one of the greediest airlines on the pl
Prós: Not much
Contras: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
avaliação de
-
6,0
No entertainment for 12 hours flight!
Prós: The food is pretty good
Contras: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
avaliação de
-
10,0
Contras: Nais
avaliação de
-
10,0
Contras: Nais
avaliação de
-
8,0
It is time to enter 21st century
Prós: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Contras: No personal entertainment.
avaliação de
-
4,6
Prós: 정확한 출발시간. 저렴한 가격.
Contras: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
avaliação de
-
8,0
Good will fly again
Prós: every thing was good
Contras: nothing
avaliação de
-
8,0
Its a good flight
Prós: Every thing was good, in flight entertainment had surprisingly better content
Contras: nothing
avaliação de
-
10,0
Prós: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Contras: The two girls sitting next to me were talking whole way in very annoying voices.
avaliação de
-
8,0
Plenty of room on flight.
Prós: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
avaliação de
-
9,3
Very good
Prós: New plain. Good space. Good crew. Good price
Contras: Entertainment. Not so good.
avaliação de
-
10,0
Prós: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
avaliação de
-
10,0
Contras: Very good
avaliação de
-
10,0
Great
Prós: All good
Contras: Visa delays in the airport , should be appliend online and take it before leaving
avaliação de
-
10,0
It was pretty good
Prós: The flight was on time good food good staff
avaliação de
-
10,0
Prós: Good good on time all went pretty good
avaliação de
-
9,3
Prós: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Contras: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
avaliação de
-
10,0
Prós: The service was impeccable and I was treated like the Queen that I am.
Contras: Everything was excellent.
avaliação de
-
9,6
Highly recommended
Prós: Big planeqq
avaliação de
-
9,6
Highly recommended
Prós: Big brain lot of space
avaliação de
-
10,0
Prós: Food, customer service, on time
Contras: Legroom
avaliação de
-
10,0
The best
Prós: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
avaliação de
-
10,0
The best
Prós: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
avaliação de
-
9,3
Contras: Small movie selection overall for English speakers. Only around 20 movies available with various genres
avaliação de
-
10,0
Prós: I slept the entire way back
avaliação de
-
10,0
Very good airline, much better than far more expensive ones...
Prós: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
avaliação de
-
10,0
Very good airline, much better than far more expensive ones...
Prós: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
avaliação de
-
10,0
The entire experience was excellent
Prós: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Contras: I did not like I loved the entire experience.
avaliação de
-
10,0
Good experience
Prós: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
avaliação de
-
10,0
Prós: friendly staff, well organized
avaliação de
-
10,0
Contras: Nais
avaliação de
-
10,0
Contras: Nais
avaliação de
-
10,0
Prós: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Contras: The two girls sitting next to me were talking whole way in very annoying voices.
avaliação de
-
9,3
Very good
Prós: New plain. Good space. Good crew. Good price
Contras: Entertainment. Not so good.
avaliação de
-
7,6
Prós: seat was quite comfortable
Contras: it would be better if they have and give a blanket to passengers when some of them need
avaliação de
-
7,3
Prós: the crew was respectful
Contras: the seats could be more comfortable
avaliação de
-
8,0
Prós: Comfortable seats. On time departure Good service Friendly crew
avaliação de
-
8,0
Prós: Comfortable seats. On time departure Good service Friendly crew
avaliação de
-
8,0
They used to have much better food
Prós: Everything else, exept food
Contras: Food
avaliação de
-
8,3
Prós: Crew
Contras: Food
avaliação de
-
8,0
Prós: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Contras: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
avaliação de
-
8,0
Prós: good
Contras: na
avaliação de
-
7,3
Good
Prós: Timely
Contras: None
avaliação de
-
8,0
It is time to enter 21st century
Prós: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Contras: No personal entertainment.
avaliação de
-
8,0
Good will fly again
Prós: every thing was good
Contras: nothing
avaliação de
-
8,0
Its a good flight
Prós: Every thing was good, in flight entertainment had surprisingly better content
Contras: nothing
avaliação de
-
8,0
Plenty of room on flight.
Prós: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
avaliação de
-
4,6
Contras: Staff was so rude
avaliação de
-
6,4
Prós: Plane seemed to be brand new
Contras: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
avaliação de
-
3,3
Bad cuatomer service
Prós: I liked the food and the price of my tivket
Contras: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
avaliação de
-
5,0
Ok travel
Prós: The food
Contras: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
avaliação de
-
3,0
Contras: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
avaliação de
-
2,0
Contras: i want to change ticket date no body reply
avaliação de
-
5,3
Contras: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
avaliação de
-
3,0
Loud and crowded. Can't reserve seats
Prós: That I was moved to emergency exit
Contras: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
avaliação de
-
5,0
Got food poisoning
Contras: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
avaliação de
-
4,0
Prós: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Contras: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
avaliação de
-
3,0
Contras: this is fucking stupid Company when i already checked in closed in gate in front of my face
avaliação de
-
6,0
Good overall
Prós: The cost and straight through flight is great
Contras: The movie selection is very limited and there are no pillows.
avaliação de
-
5,6
Okay 5.0
Prós: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Contras: Never seen Flight attendants so lazy in my flying experience.
avaliação de
-
5,6
Prós: The flight was werry nice
Contras: The boarding was a little unconftible
avaliação de
-
6,3
There was a sick passenger kid who cried 11 hours
Prós: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
avaliação de
-
5,6
Old plane
Prós: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
avaliação de
-
4,6
Unhelpful Crew
Prós: The flight was pretty smooth.
Contras: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
avaliação de
-
3,6
Uncomfortable Flight
Prós: The flight back was relatively smooth.
Contras: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
avaliação de
-
2,0
Annoying staff
Prós: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Contras: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
avaliação de
-
2,0
Contras: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
avaliação de
-
5,0
No individual entertainment
Prós: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Contras: Above.
avaliação de
-
4,6
Seems like one of the greediest airlines on the pl
Prós: Not much
Contras: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
avaliação de
-
6,0
No entertainment for 12 hours flight!
Prós: The food is pretty good
Contras: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
avaliação de
-
4,6
Prós: 정확한 출발시간. 저렴한 가격.
Contras: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
avaliação de
Status do voo
Mapa de rotas da Azerbaijan Airlines
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
9817
Ganja
KVD
Moscou
VKO
9818
Moscou
VKO
Baku
GYD
9103
Baku
GYD
Istambul
SAW
9717
Baku
GYD
Mineralnye Vody
MRV
9718
Mineralnye Vody
MRV
Baku
GYD
9106
Istambul
SAW
Baku
GYD
9226
Tbilisi
TBS
Baku
GYD
77
Baku
GYD
Istambul
IST
9225
Baku
GYD
Tbilisi
TBS
78
Istambul
IST
Baku
GYD
9575
Baku
GYD
Cazã
KZN
9576
Cazã
KZN
Baku
GYD
827
Baku
GYD
Moscou
VKO
8
Londres
LHR
Baku
GYD
9683
Baku
GYD
Kiev
IEV
9684
Kiev
IEV
Baku
GYD
7
Baku
GYD
Londres
LHR
9203
Baku
GYD
Riad
RUH
9204
Riad
RUH
Baku
GYD
9685
Baku
GYD
Odessa
ODS
6308
Baku
GYD
Sharjah
SHJ
9686
Odessa
ODS
Baku
GYD
6307
Sharjah
SHJ
Baku
GYD
851
Moscou
DME
Baku
GYD
852
Baku
GYD
Moscou
DME
9111
Baku
GYD
Gazipasa
GZP
9112
Gazipasa
GZP
Baku
GYD
12
Dubai
DXB
Baku
GYD
11
Baku
GYD
Dubai
DXB
68
Pequim
PEK
Baku
GYD
9236
Astrakhan
ASF
Baku
GYD
9235
Baku
GYD
Astrakhan
ASF
9577
Baku
GYD
Ufa
UFA
22
Tel Aviv
TLV
Baku
GYD
9578
Ufa
UFA
Baku
GYD
19
Baku
GYD
São Petersburgo
LED
122
Ganja
KVD
São Petersburgo
LED
20
São Petersburgo
LED
Baku
GYD
121
São Petersburgo
LED
Ganja
KVD
9228
Batumi
BUS
Baku
GYD
9227
Baku
GYD
Batumi
BUS
3
Baku
GYD
Ancara
ESB
119
Baku
GYD
Kuwait
KWI
51
Baku
GYD
Lviv
LWO
120
Kuwait
KWI
Baku
GYD
52
Lviv
LWO
Baku
GYD
9006
Teerã
IKA
Baku
GYD
54
Almaty
ALA
Baku
GYD
26
Antália
AYT
Baku
GYD
5002
Nova Deli
DEL
Baku
GYD
25
Baku
GYD
Antália
AYT
5032
Tashkent
TAS
Baku
GYD
9005
Baku
GYD
Teerã
IKA
5031
Baku
GYD
Tashkent
TAS
4
Ancara
ESB
Baku
GYD
321
Baku
GYD
Tel Aviv
TLV
Principais aeroportos em que a Azerbaijan Airlines opera
- Aeroporto de Baku Heydar Aliyev (GYD)
- Aeroporto de Istambul Ataturk e outros aeroportos (IST)
- Aeroporto de Moscou Vnukovo (VKO)
- Aeroporto de Moscou Domodedovo (DME)
- Aeroporto de Dubai Intl & other airports (DXB)
- Aeroporto de Tbilisi Intl (TBS)
- Aeroporto de Istambul Sabiha Gokcen (SAW)
- Aeroporto de Ancara Esenboga (ESB)
- Aeroporto de Ganja Gyandzha (KVD)
- Aeroporto de Kiev Zhulhany e outros aeroportos (IEV)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de São Petersburgo Pulkovo (LED)
- Aeroporto de Tel Aviv Ben Gurion Intl (TLV)
- Aeroporto de Berlim Tegel (TXL)
- Aeroporto de Nova York John F Kennedy Intl (JFK)
Informações de contato da Azerbaijan Airlines
- J2 Código IATA
- +994 12 598 88 80 Ligue
- azal.az Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.