Encontre passagens baratas na Avianca Costa Rica

Prós: The check in process from Guatemala to LAX was completely different. Quick and organized.

Contras: The check in process in LAX was a total nightmare. So crowded- with different lines outside on the sidewalk, disorganized - you don't know where to get in line, extremely long waiting time in line - took our family 3 hours to check in, some rude employees (handling the lines) - they take advantage of customers because they know we don't have many options for a direct flight and think we have to put up with everything, like they're doing us a favor. There has to be a better way to handle the check in process to avoid such a bad experience for passengers. You are so exhausted by the time you are ready to board the plane.

The flight was 5 hours late, and ruined my day.

Prós: Nothing

Contras: The flight was 5 hours late. I did not arrive in my hotel in Arenal until 10 pm. This totally ruined my day. The airline had no excuse or apology for a 5 hour delay. I should receive some compensation.

Contras: My assigned seat very uncomfortable.

Prós: it was good because I did get very nice service from the persons serve the food

Contras: I did not like the customer service @the fron desk in Guatemala the guy checked me in my my way back to los angeles was to rude

Contras: Airplanes were switched and flight delayed. New plane was extremely outdated and didn't have appropriate entertainment for an international flight. No vegetarian option for food.