Avaliações de hóspedes
Avaliação geral
6,8
Bom
Baseado em 61 avaliações
Geral
7,1
Embarque
7,0
Conforto
6,5
Tripulação
7,5
Entretenimento
6,3
Comida
6,3
Pular para o conteúdo principal
Avaliações recentes
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8,0
Prós: Staff were very kind and helpful, movie options on the flight were great
Contras: The lights were turned off in the middle of the flight, and it was not a red-eye flight so I was trying to stay awake. Also there was not enough food served after the one meal and I was hungry
avaliação de
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6,6
Just OK
Prós: Easy boarding process and friendly crew.
Contras: Cramped seating, especially when person in front of me was reclined. I never expect great airline food, but Alitalia's seems below average to me.
avaliação de
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10,0
Contras: Was delayed by 1:30 hours
avaliação de
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10,0
Prós: I never flew abroad before the flight and crew was fantastic.
avaliação de
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8,0
Amazing cabin crew
Prós: They went beyond expectations, one passenger removed an extremely heavy carry-on approx 9 times during the flight, inconsiderately left it in the narrow aisle, and the crew each time without ever losing their patience put it back on top. The passenger was a nightmare. Never once did the Alitalia crew show displeasure, personally I would have had words with her. Another passenger had a serious ankle injury, happened a few hours before the flight, the attendant was so considerate to get her comfortable, ice for the swelling, truly this crew was fantastic. Also came around with liquids the entire flight. This was a totally superior crew.
Contras: Alitalia food is consistently poor. Tastes awful, over abundance of thyme in both chicken & stringbeans, cake was hard like a rock, roll also hard, why no butter? Doesn't anyone do a taste test on what u r serving? When I traveled with Delta flights from Rome, food was way superior. The snack before landing is ??? I could not even guess what was being served.
avaliação de
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7,6
Prós: Timeliness. Good leg room
avaliação de
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4,3
Alitalia flight
Prós: Nothing good to say, direct flight from Rome to Boston helped
Contras: No vegetarian food options. Inspite of asking for vegetarian options pre-flight, there was nothing the personnel could do for accommodating our request. The alitalia site didnt even have any options to add any special meals. The flight attendant during our onward flight gave us wrong info about the possibility to change the food option pre-flight atleast for the return flight. Even that request was not accommodated as the lady in the airport (Rome) said that we cant take any food requests. Surprisingly there is no option even during check in to change or add any food options. Nikhil
avaliação de
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4,0
Booked flight on KLM but actually flew Air Italia
Prós: It got me from point A to point B
Contras: The service was pretty bad. had to wait in a long line just to get a paper ticket in order to enter security line, even though I was checked in and had a mobile ticket with bar code to be scanned. Disappointed that I booked a KLM flight but was put on Air Italia. Not what I thought I was paying for.
avaliação de
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2,0
Terrible from start to finish
Contras: First flight was 1.5 hours late; missed connection and the staff were not at all helpful and did not seem to care. rerouted through another city; bags lost. horrible customer service.
avaliação de
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8,0
Prós: The entertainment was good, as so the food.
Contras: Chairs are too small for big people.
avaliação de
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8,0
Prós: Staff were very kind and helpful, movie options on the flight were great
Contras: The lights were turned off in the middle of the flight, and it was not a red-eye flight so I was trying to stay awake. Also there was not enough food served after the one meal and I was hungry
avaliação de
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6,6
Just OK
Prós: Easy boarding process and friendly crew.
Contras: Cramped seating, especially when person in front of me was reclined. I never expect great airline food, but Alitalia's seems below average to me.
avaliação de
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8,0
Amazing cabin crew
Prós: They went beyond expectations, one passenger removed an extremely heavy carry-on approx 9 times during the flight, inconsiderately left it in the narrow aisle, and the crew each time without ever losing their patience put it back on top. The passenger was a nightmare. Never once did the Alitalia crew show displeasure, personally I would have had words with her. Another passenger had a serious ankle injury, happened a few hours before the flight, the attendant was so considerate to get her comfortable, ice for the swelling, truly this crew was fantastic. Also came around with liquids the entire flight. This was a totally superior crew.
Contras: Alitalia food is consistently poor. Tastes awful, over abundance of thyme in both chicken & stringbeans, cake was hard like a rock, roll also hard, why no butter? Doesn't anyone do a taste test on what u r serving? When I traveled with Delta flights from Rome, food was way superior. The snack before landing is ??? I could not even guess what was being served.
avaliação de
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7,6
Prós: Timeliness. Good leg room
avaliação de
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8,0
Prós: The entertainment was good, as so the food.
Contras: Chairs are too small for big people.
avaliação de
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4,3
Alitalia flight
Prós: Nothing good to say, direct flight from Rome to Boston helped
Contras: No vegetarian food options. Inspite of asking for vegetarian options pre-flight, there was nothing the personnel could do for accommodating our request. The alitalia site didnt even have any options to add any special meals. The flight attendant during our onward flight gave us wrong info about the possibility to change the food option pre-flight atleast for the return flight. Even that request was not accommodated as the lady in the airport (Rome) said that we cant take any food requests. Surprisingly there is no option even during check in to change or add any food options. Nikhil
avaliação de
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4,0
Booked flight on KLM but actually flew Air Italia
Prós: It got me from point A to point B
Contras: The service was pretty bad. had to wait in a long line just to get a paper ticket in order to enter security line, even though I was checked in and had a mobile ticket with bar code to be scanned. Disappointed that I booked a KLM flight but was put on Air Italia. Not what I thought I was paying for.
avaliação de
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2,0
Terrible from start to finish
Contras: First flight was 1.5 hours late; missed connection and the staff were not at all helpful and did not seem to care. rerouted through another city; bags lost. horrible customer service.
avaliação de
Status do voo
Mapa de rotas da Alitalia CityLiner
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.