|Rota principal||Kuala Lumpur Intl a Kota Kinabalu|
|Aeroportos em que opera||69|
|Aeroporto principal||Kuala Lumpur Intl|
Prós: Could not board due to flight restrictions
Contras: Would suggest providing an email to let travelers know if the flight restrictions
Prós: Nothing I like
Prós: the girl next to me was flirty
Contras: the girl next to me could have offered her number...
Prós: No and No! Seat was cramped. Crew was ok
Contras: If they weren’t always on the PA. I was trying to read and someone was always talking
Contras: Need to cleanup the cabin.
Prós: Quick and easy boarding and very friendly crew
Contras: Nothing really. For a no-frills flight, it was a great value
Contras: Flight delayed.
Contras: Not too much delay as usual
Prós: on time despite having to unload luggages for passengers who did not turn up
warm welcome from pilot and co-pilot from cockpit
Prós: Checking in goes well
Contras: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Prós: Quick flight
Contras: Water should be free
Contras: No wifi as advertised
Contras: If seats could recline or have a pillow maybe.
Prós: Smooth boarding
Contras: Leg room
Prós: Overall price / value is very good
Contras: Leg room is very small
Prós: Crew was quick to serve any on-board item I ordered. Happily served with a smile
Contras: I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue.
Contras: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
Prós: Nothing. It's cheap and really not because you pay for everything extra.
Contras: Rude customer service. Baggage cost more than the flight.
Prós: On time departure
Contras: Bigger aircraft
Contras: More choices on entertainment
Contras: Boarding always take way too long because of the hand luggage problem.
Prós: Was on time and we landed ahead of the scheduled ETA
Prós: Crew was really nice
Contras: There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
Prós: No comment
Contras: Be punctual.
Contras: On time
Prós: Our seats were comfortable and the landing was smooth
Contras: All food and drink had to be paid for -even water!
Prós: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Contras: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
Contras: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Prós: Everything was good ...
Contras: ... we were just a little bit delayed.
Prós: so far so good. no complain.
Contras: short trip okay . everything great. keep up the good job.
Prós: good budget airline.
Contras: seats are very close, legroom is uncomfortable
Contras: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Prós: Great experience
Contras: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
Prós: Nice and clean aircraft
Contras: Very specific about weight of bags
Prós: correct priority of boarding respected
luggage handling very fast
Contras: quality of food
Prós: Got an aisle seat and boarding was quick.
Contras: Too long of a flight for no WiFi and no water.
Contras: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.
Contras: Very great crew, thank you AirAsia
Good for short flight
Prós: The new seats are good. I didn't get any back pain.
Contras: Not much.
Contras: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.
Contras: I didn’t have any food so am unable to comment on this
pay for everything on board
Contras: this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice.
Prós: quick boarding, flight duration and scheduled arrival
Attracting fares since it’s a budget airline.
Contras: The seats didn’t even have a recliner.
Prós: Good service, nice nasi lemak
AirAsia is not the future
Contras: Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed
Prós: On time boarding.
Crew was helpful with duty free shopping.
Contras: Could not connect to Rokki WiFi.
Huge rip of on checked baggagd
Contras: I was charged $183 USD for the same bag that was free on Malaysian airlines. Huge extortion rip off.
Over 3 hours late
Prós: Very understanding and helpful flight crew
Contras: Such a poor on time record
Contras: Baggage problems in transit
USELESS FLIGHT "PLEASE DON'T LIST IT"
Contras: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS
everything is just wrong
Contras: Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!
Contras: Delayed flight
Delayed Delayed Delayed
Prós: Delayed 2 time
Too bare bones
Prós: We arrived safe
Contras: Left large with no explanation. Uncomfortable. No entertainment or free food. I mean none
Prós: Nothing. We arrived safe
Contras: First of all it left late with no explanation. One hour late. Crew did almost nothing. No food at all unless preordered. Not even awater. Lights out for no reason. It was as t even 7:30 when they dimmed the long guts. Only one bathroom in the back and we never saw someone go forward so we were t sure if there was one in the front. Very tight seats.
Prós: Flight was good. Left a little late still arrived on time. I was traveling with one extra bag. 18 kilos. Cost at counter was $150.00. (Ouch) Anyway after paying the extra bag fee I went there office in the airport and purchased the same extra bag for my return flight for $28.00. Nice flight but make sure you purchase ample baggage when booking your flight.