Avaliações de hóspedes
Avaliação geral
6,6
Bom
Baseado em 392 avaliações
Geral
6,9
Embarque
6,9
Conforto
6,6
Tripulação
7,5
Entretenimento
5,5
Comida
6,1
Pular para o conteúdo principal
Avaliações recentes
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- Negativas
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2,6
Delayed , late, painful
Prós: First leg was late causing my connection in phl to be a close call. Made connection with only 20 minutes to spare then had to fly around storms and added time to flight. Seats were so uncomfortable that my back and legs hurt from long flight.
Contras: Nothing
avaliação de
-
3,5
Two planes, five flight attempts
Contras: At 1:30pm I tried boarding the early flight. It had just started boarding so the customer service person 50 feet from the gate didn't bother looking whether there was space. At 4pm I boarded my flight. 90 minutes later it returned to the gate, with a promise to re-board later. 30 minutes later it was cancelled. Over the next 5 hours I was on the phone or in line with various customer service folks. They told me different things and gave me incomplete information. My app stopped showing my bag, nor the new tickets they gave me. At 7 pm I tried boarding a standby flight. I had been bumped down the list for some reason, and barely didn't make it. At 8pm I tried boarding a flight to a neighboring city. Because I got an airline credit card recently and used my free checkin bag advantage, I was denied. I then spent 60 minutes on the phone with one customer service agent, who let me into the next flight (which ended up having several empty seats, despite having been originally rebooked for late the next day). At 10pm I boarded the fifth flight, which was successful. After 6 hours of haggling with cusomer service and not being able to sleep, I was very upset. By then I knew that my bag had arrived at destination, but was told that if I didn't arrive by midnight then the bag office would be CLOSED! I was told to talk to the bag office to find out what to do if I arrived too late, but they left me on hold 30 minutes before boarding, until I eventually gave up. It would be one thing if this was just due to weather. However, there were many misteps by AA, mirroring the 5 people I had to speak with last week when I flew last (with no weather issues) and didn't have my credit card benefits honored at checkin (you can see my records on that one...). Overall I give AA an F, even taking into account the unpredictability of the weather. No food/drink on board during the 90 minutes taxiing, no apologies, only conflicting stories. I'm truly sorry to have signed up for a gold status challenge with AA, and should have stayed with an airline that is good enough to be ranked on tripadviser.
avaliação de
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7,0
Very basic
Prós: Quick boarding
Contras: Very cramped and small plane. I was lucky not to have anyone to sit next to me.
avaliação de
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4,0
Logan was awful
Contras: The control tower at Logan made our plane sit on the runway for probably an extra hour because they didn't prioritize our smaller plane getting a gate. It was extremely inconveniencing for myself and everyone else on the flight.
avaliação de
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10,0
Very Helpful!
Prós: The staff at Rochester was more than excellent and helpful to me to get me on my flight. Several folks went the extra mile to get me to the gate on time.
avaliação de
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10,0
Prós: I liked that the AA representative in PWM was able to get my daughter and I seats together on our connecting flight through PHL!
avaliação de
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4,0
Prós: Flight attendant made best of bad situation
Contras: Idiotic. Scheduled at 410. Crew not there. Delayed because of that until weather hit. Stuck on runway. 2.5 hours delayed. Not booked on next flight from philly. Bounced to Mayer
avaliação de
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2,0
Contras: Lost luggage
avaliação de
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3,0
2.5 Hours Late
Prós: Nice gate agent and crew (once the finally arrived).
Contras: Delayed 2.5 hours due to "crew rest" issue. No compensation given. Meal voucher offered AFTER all of the food concessions had closed. Boarding area was freezing cold. Terrible!
avaliação de
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5,5
Out $25
Prós: Flight attendant was very pleasant.
Contras: State College ticket agent told me I needed to check my roller bag, I said I didn't want to. He didn't give me the option of dropping the bag off at the plane. So I paid the $25 bag fee when others certainly didn't.
avaliação de
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10,0
Short but sweet...
Prós: Although minimal due to the short length of flight, the complimentary snack and beverage was enough to make our experience a little more comfortable. I am always cramped on planes, but it was bearable. It's hard to hear announcements through the speakers, but that may be more to do with my hearing than the presentation Overall a short flight, but pretty smooth and enjoyable.Oh, and Martin provided me with a seatbelt extension as soon as he noticed I was having trouble
Contras: Not a big fan of flying...
avaliação de
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7,6
Wow! Get in and sit down so we can tell you to wait!!
Contras: Board the plane and immediately told we need to wait for maintenance. Come to find out that they just needed to remove fuel. In our seats at the gate for almost 2 hours. Crazy!!
avaliação de
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10,0
Very Helpful!
Prós: The staff at Rochester was more than excellent and helpful to me to get me on my flight. Several folks went the extra mile to get me to the gate on time.
avaliação de
-
10,0
Prós: I liked that the AA representative in PWM was able to get my daughter and I seats together on our connecting flight through PHL!
avaliação de
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10,0
Short but sweet...
Prós: Although minimal due to the short length of flight, the complimentary snack and beverage was enough to make our experience a little more comfortable. I am always cramped on planes, but it was bearable. It's hard to hear announcements through the speakers, but that may be more to do with my hearing than the presentation Overall a short flight, but pretty smooth and enjoyable.Oh, and Martin provided me with a seatbelt extension as soon as he noticed I was having trouble
Contras: Not a big fan of flying...
avaliação de
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7,0
Very basic
Prós: Quick boarding
Contras: Very cramped and small plane. I was lucky not to have anyone to sit next to me.
avaliação de
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7,6
Wow! Get in and sit down so we can tell you to wait!!
Contras: Board the plane and immediately told we need to wait for maintenance. Come to find out that they just needed to remove fuel. In our seats at the gate for almost 2 hours. Crazy!!
avaliação de
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2,6
Delayed , late, painful
Prós: First leg was late causing my connection in phl to be a close call. Made connection with only 20 minutes to spare then had to fly around storms and added time to flight. Seats were so uncomfortable that my back and legs hurt from long flight.
Contras: Nothing
avaliação de
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3,5
Two planes, five flight attempts
Contras: At 1:30pm I tried boarding the early flight. It had just started boarding so the customer service person 50 feet from the gate didn't bother looking whether there was space. At 4pm I boarded my flight. 90 minutes later it returned to the gate, with a promise to re-board later. 30 minutes later it was cancelled. Over the next 5 hours I was on the phone or in line with various customer service folks. They told me different things and gave me incomplete information. My app stopped showing my bag, nor the new tickets they gave me. At 7 pm I tried boarding a standby flight. I had been bumped down the list for some reason, and barely didn't make it. At 8pm I tried boarding a flight to a neighboring city. Because I got an airline credit card recently and used my free checkin bag advantage, I was denied. I then spent 60 minutes on the phone with one customer service agent, who let me into the next flight (which ended up having several empty seats, despite having been originally rebooked for late the next day). At 10pm I boarded the fifth flight, which was successful. After 6 hours of haggling with cusomer service and not being able to sleep, I was very upset. By then I knew that my bag had arrived at destination, but was told that if I didn't arrive by midnight then the bag office would be CLOSED! I was told to talk to the bag office to find out what to do if I arrived too late, but they left me on hold 30 minutes before boarding, until I eventually gave up. It would be one thing if this was just due to weather. However, there were many misteps by AA, mirroring the 5 people I had to speak with last week when I flew last (with no weather issues) and didn't have my credit card benefits honored at checkin (you can see my records on that one...). Overall I give AA an F, even taking into account the unpredictability of the weather. No food/drink on board during the 90 minutes taxiing, no apologies, only conflicting stories. I'm truly sorry to have signed up for a gold status challenge with AA, and should have stayed with an airline that is good enough to be ranked on tripadviser.
avaliação de
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4,0
Logan was awful
Contras: The control tower at Logan made our plane sit on the runway for probably an extra hour because they didn't prioritize our smaller plane getting a gate. It was extremely inconveniencing for myself and everyone else on the flight.
avaliação de
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4,0
Prós: Flight attendant made best of bad situation
Contras: Idiotic. Scheduled at 410. Crew not there. Delayed because of that until weather hit. Stuck on runway. 2.5 hours delayed. Not booked on next flight from philly. Bounced to Mayer
avaliação de
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2,0
Contras: Lost luggage
avaliação de
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3,0
2.5 Hours Late
Prós: Nice gate agent and crew (once the finally arrived).
Contras: Delayed 2.5 hours due to "crew rest" issue. No compensation given. Meal voucher offered AFTER all of the food concessions had closed. Boarding area was freezing cold. Terrible!
avaliação de
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5,5
Out $25
Prós: Flight attendant was very pleasant.
Contras: State College ticket agent told me I needed to check my roller bag, I said I didn't want to. He didn't give me the option of dropping the bag off at the plane. So I paid the $25 bag fee when others certainly didn't.
avaliação de
Status do voo
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Informações de contato da Air Wisconsin
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- +1 920 739 5123 Ligue
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Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.