Encontre passagens baratas na Air Astana

Look at scat as an option next time

Prós: Crew was great

Contras: No legroom or entertainment

Look at other more comfort options

Prós: Good legroom.

Contras: Boeing 757. 1 movie on overhead screen.no power to charge devices

Contras: Turbukence...terrible..

Discrimination services

Prós: Check in ok

Contras: Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!

Contras: The flight was nearly 5 hours delayed with no explanation why or compensation.

Contras: The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.