Avaliações de viajantes
Avaliação geral
7,1
Bom
Baseado em 94 avaliações
Embarque
7,1
Conforto
7,4
Tripulação
7,8
Entretenimento
5,7
Comida
7,0
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Encontre passagens baratas na Air Astana
Ida e volta
Econômica
Informações sobre a Air Astana
| Código IATA | KC |
|---|---|
| Rotas | 143 |
| Rota principal | Almaty a Nur-Sultan Nursultan Nazarbayev Intl |
| Aeroportos em que opera | 41 |
| Aeroporto principal | Almaty |
Avaliações recentes
Avaliações dos viajantes
40
25
14
10
0
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10,0
Prós: NA
Contras: NAavaliação de
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7,3
Cost effective flight back from Kazakhstan
Prós: New plane, comfortable, good food and attentive crew.
Contras: Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight.avaliação de
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4,0
Prós: The trip was very short.
Contras: Providing a savory snack to the passengersavaliação de
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9,3
Prós: Crew was very accommodating of my needs.
Contras: The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.avaliação de
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10,0
Prós: Seats and crew are the best
Contras: Flight time, also business class was almost empty, if I received an email I would have bet for upgradeavaliação de
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9,6
Contras: more movie choices
avaliação de
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8,6
Contras: Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual.
avaliação de
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6,5
Prós: Crew was friendly, flight was relatively empty so comfortable.
Contras: The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late.avaliação de
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2,0
One of the worst services i’ve ever experienced
Prós: The thing that i could come back home
Contras: The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight...avaliação de
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4,3
Prós: Boarding was very slow. Check in was also slow
avaliação de
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4,0
Prós: I liked the time and care that they took to help those that needed assistance.
Contras: In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time.avaliação de
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7,6
Prós: TV screens on every seat
Contras: Foodavaliação de
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8,0
Contras: Food.
avaliação de
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8,4
Prós: Crew were super friendly; food was very good - had trouble choosing options. This was in reference to business class.
Contras: We were on a 757, flying business class. Is not a proper flat bed option; and being 6’4” struggled on finding a position in which I could sleep in.avaliação de
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9,6
Prós: Friendly staff, business class upgrade.
Contras: No priority boarding at the Lufthansa lounge.avaliação de
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10,0
Prós: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.
avaliação de
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7,0
Prós: The plane was clean and we arrived early.
Contras: Service of food and drinks was very disorderly.avaliação de
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8,0
Prós: Excellent flight attendants and customer service
Contras: Informing travelers that flight was late.avaliação de
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7,6
Prós: Good service
Contras: No individual entertainment systemavaliação de
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4,6
Contras: There was no personal entertainment system nor USB port for charging.
avaliação de
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8,0
Prós: Little snacks, USB ports, clean
Contras: Video and music are kinda out of dateavaliação de
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2,0
Contras: Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them
avaliação de
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5,0
6 hours late with no explanation
Prós: The plane was nice.
Contras: 6 hours late. No explanation. No apology from any Air Astana employee.avaliação de
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9,0
Prós: Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.
Contras: The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.avaliação de
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10,0
Prós: I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.
avaliação de
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9,6
Prós: The chairs were comfortable and the Chicken dish was delicious.
Contras: Boarding the plane was hectic and unorganized.avaliação de
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7,6
Great flight but needs more creature comforts
Prós: The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.avaliação de
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10,0
Contras: Delay from Almaty to Aktau about 1hr. Other perfact
avaliação de
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10,0
Crew
Prós: Serviceavaliação de
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4,6
Flight attendants need to be more attentive
Prós: Price Travel kit
Contras: The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.avaliação de
Status do voo
Mapa de rotas da Air Astana
Principais aeroportos em que a Air Astana opera
- Aeroporto de Almaty (ALA)
- Aeroporto de Atyrau (GUW)
- Aeroporto de Shimkent (CIT)
- Aeroporto de Aktau (SCO)
- Aeroporto de Semipalatinsk (PLX)
- Aeroporto de Aktobe (AKX)
- Aeroporto de Oral Uralsk (URA)
- Aeroporto de Moscou Domodedovo (DME)
- Aeroporto de Dubai Intl (DXB)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Kzyl-Orda (KZO)
- Aeroporto de Tashkent Vostochny (TAS)
- Aeroporto de Kiev Boryspil Intl (KBP)
- Aeroporto de Antália (AYT)
- Aeroporto de Kostanay (KSN)
Informações de contato da Air Astana
- KC Código IATA
- + 7 727 244 44 77 Ligue
- airastana.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.