Hotéis em St. Louis

The hotel staff was professional, helpful, and friendly. The amenities were very good.

Loved the included big breakfast and the 5:30 "kickback" (basically, happy hour with free drinks and appetizers). Very friendly, helpful staff. Secure parking garage.

...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.

Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.

Bed was a little firm for me but I admit I like them softer than most folks do.

The actual hotel room is great!

The staff did a poor job of providing customer service. The room card didn't work no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room. It was loud The casino makes everything smell like smoke and whatever they use to try and mask the smoke.

We were staying at the STL Union Station Drury for Pride weekend. The staff are always kind, helpful and attentive to your needs. Having the complementary breakfast and the "5:30 Kickback" is great as well. It was walking distance from all that we wanted to see and do on this weekend. Loved the stay, will do it again!

We had a third person with us and opted for the roll away bed. The first one we received had a bug in it.Once notified, the staff quickly replaced it but the mattress on the second bed left a lot to be desired. Very flat and uncomfortable.

Great value with free parking, breakfast, and happy hour. Staff was courteous and friendly. Easy walk to Scottrade Center. Enjoyed dinner at Lombardo's too. Would stay here again.

Staff apologized for construction but it was quiet over the weekend and didn't bother us at all. (Was told construction would end March 2016.) Room was on the small side but comfortable.

Went for a weekend stay to watch a football game. It's across the street from the stadium. They had a nice breakfast as well as a pleasant evening snack gathering which could be a low key dinner as well. The staff was quite helpful with suggestions and nicely accommodated my need for extended parking until after the game. Everything on this trip went right, and the room itself was a pleasure.

Can't think of anything.

The staff was very friendly and helpful! The rooms were lovely and clean and comfortable. Loved being able to swim in the indoor pool. And the "extras' were all free! Great hotel!

Complimentary breakfast and evening happy hour.

Strong chlorine odor around the pool.

Provided breakfast and dinner with happy hour

The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.

The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room. Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,

Will be nice when remodeled.

They had a hidden $10 fee. I could have stayed in the middle of downtown for same price at a very least the same quality room, but from what I found out, nicer.

Vibe

No pool or shuttle

Loved the location, and the bars in the buildings. Staff was nice. Room was clean. No problem getting a late check out.

Asked for a king bed, got two fulls. No bathtub which was highly disappointing, I love long baths when I'm away since it's not something I get at home. Security was quite brash. It was a weekend night, but come on. They were being louder then the kids they were looking for. Smoking area could be much better! And for the price, breakfast was not included and a salmon bagel at the Eclipse was 16 dollars. Only will go back for its convince to the Pageant.

Room 1230 has a wonderful view of Busch stadium.

Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.

Great view of the stadium! Breakfast buffet was delicious!

East tower elevators had long wait time.

Great location. Staff was good too. The rooms were clean and very updated. Shower pressure was great. Rooms had high ceilings.

You have a 20/day self parking fee. For the money do ballet for only 10 more

While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.

Zero complaints. Everything was completely up to par. Proce was fair. We could not find fault.

Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.

Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to

Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds

-Friendly/helpful staff -Proximity to ballpark -Clean/comfortable room

Parking situation was not ideal, not enough parking to accomodate guests. If it is a game day count on hunting for parking.

I liked that they had convierge and bellman to help you to your room with your luggage

Nothing..i loved everything!!!

We loved getting to stay somewhere that was pretty much rich in the middle of everywhere we wanted to go and see, but avoid the mass traffic of the city. This was our second time to St. Louis together and we definitely can't wait to make it back out to The Cheshire. It was everything we were looking for in a hotel. Plus the continental breakfast may have been small, but the quality made up for the quantity by far.

The Cheshire is a quirky British castle and authors based 'Lodge". Each room is named for an author and has a copy of one of the writer's works with a bio bookmark for each guest. (I have, over the years, enjoyed Auden & Isherwood, and now Laurence Sterne.) The windows on each floor and in each room are leaded pale colored diamonds. The reception area boasts heavy wooden furniture, a bear, and "Oriental" rugs over tile. The front desk and bar staff are superb! Nice pleasant people. The pool area is inviting even in non-swim weather, with standing heaters and a firepit. Too much fun, and reasonably quiet for a full hotel.

Guest with relatives in lounge area espousing ethnic and religious prejudices (?!) loud enough for others, including me, at separate tables to show surprise. Not a common experience at The Lodge!

newness meant that building looked good and felt "new" superior breakfast bar spacious shower

really small swimming pool somewhat thin walls between rooms

Location, friendly staff and price

Everything was just as advertised. Not one thing less nor one thing more

It's quite away from downtown but not too far and the staff was polite but not that helpful

I definitely liked the customer service rep named Andrew. When we arrived I told him that we were on our anniversary and he made a point to go and get us a bottle of Champagne. I will be definitely staying here when I visit St. Louis again!!

Beds!!!! Very Uncomfortable but the customer service, hands down made up for it!!

Absolutely every staff person was polite, friendly and always seemed truly happy. I made a point to tell the front desk person along with other staff that I happened to interact with.

Our bed seemed to send both of us to the middle of the bed.

Absolutely horrible. We checked in on Saturday evening late and I had a conference starting next morning. We get to room and was advertised to have a queen bed, what we get is a full and a room that is so hot it was ridiculous so we go ask about the bed and get moved. We spend the night and r up and out the door by 7. The continental breakfast is cereal and toast, a joke.. Gone all day and notice I have bites on my arms and legs, back to hotel after my conference and look. What do I find but, BED BUGS!!! Go complain, show her photos and ask for refund, she tells me ppl bring her pics on there phone and they aren't from her hotel. Insist she go look, so she sends staff. Of coarse they say there are no bugs, so I ask her to let me show her. Guess what she saw the bugs when I pointed them out... Wouldn't refund for the night I spent getting bit in the nasty place:( don't go here, her maintenance staff said "I'll kill these and it will be okay." Really that's not how bed bugs work!!!

Close to stadiums

Not in a very good neighborhood. Horrible smell. Stains all over the carpets. Toilet leaked. Shower head cracked & leaking. Definitely a " last resort " option.

Cleanliness; food.

Security staff.

Across the street from airport Superb shuttle service no matter what time of day Fresh, clean, sharp rooms Very good breakfast buffet

No negatives

The location was perfect! Within walking distance to multiple shops, restaurants, and bars. Also within walking distance to a Metro stop -- easy access to downtown!

The hotel messed up our bill and ended up over charging us for an extra night. They fixed the mistake but it took a while and did not offer anything to us for the inconvenience.

Friendly staff

Carpets in hall and in our room were stained. i get stains out of my carpet, don't know why they cant. Its gross. We had noisy neighbors that kept us up most the night, but staff did take care of it for us. The friendly staff is the reason I gave 3 stars. location is in a safe part of St. Louis.

Club level was nice and offered free breakfast and wifi

Furnishings were worn. Ie. Chair and carpet

Good location by airport. 24/7 airport pick up

No sheets for pullout couch. Called twice. Finally went down to the lobby at midnight. Got sheets. Unacceptable There was a gap around the door to the hall 1/2 to 1inch wide. Every time someone walked by talking (which was often), we were disturbed.....and this happened late at night I would not stay here again

The majority of the concierge staff was nice and helpful. Some were not polite and even though communication wasn't impolite, their face expression would say it all and came across as if you were bothering them or made it seem like u were asking for too much. On a good note, the weather was really cold and appreciated how they had hot chocolate for guest and cups with lids. That made it very helpful for me as a mom as my kids were able to have some .

Did not like the cleaning staff. One in particular made a facial expression like she didn't care of my needs. I made the concierge aware and from there don't know but I continued to have issues with getting our room clean. With lil ones, u have to have a clean sanitized rm. Also, even when they clean, u can tell that no effort is placed in making sure it's sanitized as our shower curtain was dirty, underneath the sink was dusty, and I dropped an earring and was able to see that the very bottom was super dirty, hairs, and god knows what else. Overall cleaning, 1 star! I also don't think cleaning crew was unhappy with us due to that we would always step out the rm past 12pm and would let them know that they could clean and of course they wouldn't say yes or no and would give me a stare like "whatever". On one occasion our rm wasn't cleaned! My experience wasn't what I would have expected from a Hilton.

Great atmosphere, nice lively lobby, nice pool area, etc. Overall facilities were nice Front desk staff were nice and pleasant.

Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.

I liked location and atmosphere

Everything about this place was amazing! Staff were all very friendly. Comfy beds, very clean room, lots of soft pillows, awesome free wifi. Free hot breakfast, tons of seating in the dining area. The best part about this was the 5:30-7pm kickback! They served baked potato bar, nachos, chili, hot dogs, popcorn, salad bar, fountain drinks, and 3 alcoholic beverages- all totally FREE! And they had comfy oversized chairs w/ TV for dining. It was absolutely great! We are going to stay at Drury from now on. I highly recommend this place!!

There was nothing we did not like about this place.

The rooms were very nice and the hotel was up kept. The beds were comfortable.

The shampoo, conditioner, and shower gel dispensers in the shower had little black particles in it.

The hotel was very clean, the decor was modern, the hotelier was quite nice.

The temperature was hard to modulate in the room and the pillows were horribly uncomfortable.

The staff were friendly and kind. The service was prompt, and the room was beautifully decorated, clean, and very functional. Although my stay was for leisure, this would be a great spot for those traveling on business. I would recommend it, and would be happy to stay again.

I would stay there again it was clean everybody was nic food was good and good drinks

I ended up staying at another Marriott - the one closer to the airport. I had such an early call I was trying to stay as close as possible. Thank you. All employees at both locations were very helpful in helping me change my reservation over. :)

Location

Big room and bathroom

Oh, by the way, the airport shuttle does not run after after 11.

I like that the hotel was quit and quick housekeeping response

I didnt like how small the pool was and the color of the water was a grey looking color, but my kids hsd fun. Also i didnt like the fact that the tv in my room didnt work and we didn't notice until it was to late