Hotéis em St. Louis

Contras: Everything was wonderful for my stay. Beautiful view.

Prós: Staff we awesome fitness center and restaurants awesome location is great room very plain and not impressed for the money

Contras: Cost of room for what we got horrible view and room not very luxury seen better rooms at smaller hotels for almost half the price

Prós: The room was clean and the location was excellent.

Contras: The bedding was inadequate and there was no comforter. The hotel staff couldn't figure out how to send one up to the room and lied about giving a discount for poor service.

Prós: We liked: The location The Staff The room The cleanliness The cocktails The food We love St Louis and will be back!

Prós: Location was great, very clean

Contras: No pool is only negative

Contras: Was told that I could self park my car for $30 per day. On my first attempt I was told by a valet attendant that the parking lot was full and I could back out. The same attendant pulled into the same lot and proceeds to park a vehicle. Which I could have done myself. This lot remained “ full for the entire time I stayed at the hotel! 5 days! If that’s the case include the service! And you will have satisfaction across the board

Prós: Nice view and good customer service

Contras: Room was not thoroughly cleaned; magazines on floor behind desk and bathroom shower/tub was not clean. While showering, was very discussed to find hairs on the shower walls etc of previous occupants. Called housekeeping and they did come to clean bathroom.

Prós: Spectacular location steps from The Arch. Staff was helpful even though they didn’t solve my issue.

Contras: Booked the highest level room available as I hoped to have a view of The Arch from my room (many of the reviews I read indicated they were given rooms without a view). I figured that a suite would guarantee a room with a view of the Arch. When I arrived I was informed that the suites don’t have Arch views (go figure) and they had no other rooms with an Arch view available even if I were to downgrade my reservation. In a hotel with over 850 rooms i just don’t understand how that’s possible. When I asked for a manager she was kind enough to offer me club level access where I could see the Arch-but that wasn’t really the point. Suites were large but bathrooms were tiny, air conditioning vent was directly above the bed which made comfort difficult. And I could hear my neighbors “pillow talk” so loud that we might as well have been roommates. Great location but they need to solve for the numerous shortcomings.

Contras: When the hotel is packed.. the elevators break down.. searching for alternative route to the 16th! Floor.. Got stuck in the elevator with 7 others.. for about 10 min.. 1 vending machine in lobby only!?!

Prós: Location

Contras: We checked in around 7pm. And the room had but been base up at. Just left as the last guest left it, dirty towels on the floor, dirty glasses, unmade bed etc. I informed staff, just asking them to make up the room while we went for dinner, since we just checked in and obviously wasn't done. So we come back from dinner and they literally didn't do anything more than make the bed. Left the dirty towels, didn't give us new shampoo, which was completely gone, by the way. Have used water bottles. It was late, so I just delt with it. But really poor service!

Prós: The location

Contras: There was not a pool. We wish it was in the description as we planned our whole afternoon around swimming.

Contras: vALET CALL DOWN WA DISCONTINUED DURING OUR STAY

Prós: Close to ballpark

Contras: People to loud next door room with thin walls

Prós: Location only good thing

Contras: Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!

Prós: Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good!

Contras: The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.

Prós: Great view of the stadium! Breakfast buffet was delicious!

Contras: East tower elevators had long wait time.

Contras: elevators were super slow

Prós: Went to St. Louis to watch a Cardinals game. Hotel is conveniently located across the street, just a 3 minute walk from the park and close to many local sites such as the Gateway Arch.

Contras: The room we got was located directly above where a loud band played after the baseball game until 2 am. We had trouble sleeping Friday night, and switched to another room that was farther away. What's interesting is they put us in another tower, but it too looked out at the park with the band father away, but could still be heard. You would have thought they would have put us in a room on the opposite side, but they didn't. We were comp'd for the move, but still it could have been handled differently.

Prós: The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative.

Contras: The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.

Prós: Very friendly staff

Prós: The rooftop bar was amazing!

Contras: Everything was great!

Contras: Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime

Prós: Room 1230 has a wonderful view of Busch stadium.

Contras: Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.

Prós: Location was great

Contras: The water pressure was horrible in the shower, and our bed was not comfortable at all

Prós: Location

Contras: No

Prós: For someone who is visiting for the first time to downtown St. Louis, this is a nice hotel. The location is the best thing; next door to Bush Stadium, two blocks from the Great Arch, and minutes away from the casinos! Nice pool / hot tub area. Soft matress on the king size bed.

Contras: There was a very long wait for the breakfast buffet due to not having enough people working in the restaurant. Be prepared to pay for parking - $25 for overnight/valet and $18 for self parking. Kinda thought that would be included with the rate of the room.

Prós: Comfortable room in the location desired with full facilities you would expect from a Hilton. Walking distance to the Arch and nice dinner (Rooster) too.

Contras: The fact that the check-in staff could not find my reservation just because my first and middle names were swapped around and they showed no initiative at all was not impressive.

Prós: Reasonable price for its location.

Contras: The hotel seems to be very popular so long lineup to check in. I hope they could do it much more quicker.

Prós: Location, location, location. Right across the street from Busch Stadium, easy access to interstates, and a short walk from the Arch and the Edward Jones Dome.

Prós: convienent and comfortable

Contras: I was disappointed that the rooms did not look like the rooms on your web page. We were in the east wing not realizing it hadn't been updated as the west wing had been.

Contras: I’m sure the hotel was beautiful back in its prime, but it is in need of a serious upgrade. Staff could care less about it’s guest other then the one trying to get you to sign up to go tour other properties. Parking garage was also in poor shape.

Prós: Good Location.

Contras: They charged me for the room twice after I paid for it in advance. Now have to wait 7 days to hopefully get reimbursed. Not Happy At All!

Contras: The location was the only convenience about this place. There were no towels, soap, or shampoo in the room. We had to call three times to get them and they still forgot the soap. The shower curtain rod was broken and paint was peeling from the ceiling. This room needed to be about $100 less for it to be decent.

Prós: The Cheshire is a quirky British castle and authors based 'Lodge". Each room is named for an author and has a copy of one of the writer's works with a bio bookmark for each guest. (I have, over the years, enjoyed Auden & Isherwood, and now Laurence Sterne.) The windows on each floor and in each room are leaded pale colored diamonds. The reception area boasts heavy wooden furniture, a bear, and "Oriental" rugs over tile. The front desk and bar staff are superb! Nice pleasant people. The pool area is inviting even in non-swim weather, with standing heaters and a firepit. Too much fun, and reasonably quiet for a full hotel.

Contras: Guest with relatives in lounge area espousing ethnic and religious prejudices (?!) loud enough for others, including me, at separate tables to show surprise. Not a common experience at The Lodge!

Prós: Fun and charming theme, great location, and excellent staff!

Prós: We loved getting to stay somewhere that was pretty much rich in the middle of everywhere we wanted to go and see, but avoid the mass traffic of the city. This was our second time to St. Louis together and we definitely can't wait to make it back out to The Cheshire. It was everything we were looking for in a hotel. Plus the continental breakfast may have been small, but the quality made up for the quantity by far.

Contras: Noisy AC which had to be reset to work dirty shower walls, musty smell. Modest breakfast, but fresh and delicious. Accommodating staff and unparalleled decor. Overall, too expensive.

Prós: Cleanliness. Comfort.

Contras: No frig in rooms. Paying for parking. Small pool.

Prós: The staff was friendly and the lobby was friendly and inviting, there was ample parking and a great location!

Contras: The hotel could have used some fresh carpet.

Contras: Check in was a nightmare, they didn't clean my room in-between nights, woken up by a drunk man banging on my door because he needed to use my bathroom (for 30min) I don't stay here again. Staff was pleasant to deal with. $17 per night for Wi-Fi and breakfeat wasn't cheap!

Prós: bell man was awesome with the best customer service

Contras: Parking should be included! Upon check in there was only 1 person and there was a line!

Prós: Redone bathroom

Contras: Avoid rooms by the elevator, they don't have enough space between the bed and TV cabinet to fit a suitcase through

Prós: The lobby and bar area where good, lots of atmosphere in those areas.

Contras: Free internet was only available in the lobby, it was and extra $10 for internet in our room. Breakfast was not free with our room rate which was $149 for the night. The room had a king size bed but the room was so small it took up almost the entire room.

Contras: no free breakfast

Prós: I didn't like anything

Contras: I was charged TWICE for overnight parking and I was also charged for my guest overnight stay and he didn't even have a parked car. So I was charged $30! and an additional $20 that was ALREADY taken from my card from when I checked it. I HATED THE RENNAISSANCE HOTEL AND WOULD NEVER STAY THERE AGAIN!!!

Prós: Room was nice. Bed was comfortable.

Contras: There is a $12 fee for parking that is not included in the price. There is a $10 fee for Internet in your room that is not included.

Prós: Friendly and helpful staff

Prós: At least breakfast was Alright.

Contras: Overpriced rooms.

Contras: Did not get a receipt for my stay. Can you email to me?

Prós: The location is good if you need to be near the conference center.

Contras: The room was very small. Our view was a brick building. We didn't have enough towels. The front desk staff was indifferent about our requests. Parking is pricey. The restaurant was awful.

Contras: For the price you pay for a room you should be able to get free wifi, but you don’t.

Prós: Very clean

Contras: No free breakfast

Prós: The rooms were great and the staff were extremely nice.. Had a great time!

Prós: The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor!

Contras: Didn't realize the self parking was so overly priced! P

Prós: Great location. Staff was good too. The rooms were clean and very updated. Shower pressure was great. Rooms had high ceilings.

Contras: You have a 20/day self parking fee. For the money do ballet for only 10 more

Prós: Surprisingly reasonable price for a very upscale experience

Contras: noisy hallways, after I asked to be in a quiet location away from the elevator - that didn't happen.

Prós: While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.

Contras: Zero complaints. Everything was completely up to par. Proce was fair. We could not find fault.

Prós: Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at.

Contras: Location was described as being within walking distance of public transportation, which is not accurate. Room service order was delivered with missing items, and I was charged for them. Despite apologies from the front desk personnel and a promise that additional charges would be removed for undelivered items, nothing was changed. I asked again at checkout, but when I got the bill on my bank card it was the same. Prices for room service were typically outrageous so that just added to the issue.

Prós: I liked the location

Contras: Room had hair in the bed. It clearly wasn’t cleaned well I was uncomfortable sleeping because of this. The water took awhile to warm. I eventually left it running so I would have hot water. The shower was not functioning well, I had to hold the shower lever in order for the shower to work properly. I had a late checkout and the housekeeping staff kept knocking at my door each time I advised her of the time of our checkout. She said she was aware and was just checking to see if we were still in the room. I would not stay here again.

Prós: Room decor and comfort; friendly and attentive staff.

Contras: Dining options, especially room service which didn’t meet the standards I’m used to when staying at a Marriott.

Prós: Rooms are very nice. Beds are great !!! Slept like a baby.

Contras: Parking, not great

Prós: Hotel has been renovated within the past year or so. I had a Junior suite which was very nice. The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth). Cher was very helpful at the front desk.

Prós: Fast check in, nice clean room, great view, Starbucks, close to lots of restaurants

Contras: All the Cubs fans staying for the weekend. Go cards!!!

Prós: Location

Prós: We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.

Contras: The mattress made my back hurt! And holy parking prices! I guess that’s to be expected but it still catches you off guard to see how much it costs to park your vehicle overnight here.

Prós: Big room and bathroom

Prós: Beds were comfortable. Convienent.

Contras: Our room had a very poor layout. Antiquated TV that was 20 ft from the bed. Bathroom set up is very poor. The bathroom was huge but just wasted space. A pedestal sink with a narrow glass shelf above, left very little room for your toiletries. My tioletry bag wouldn't even sit on it. Service in the bar was also very poor, especially for the price of a cocktail.

Contras: Rooms very small double beds. Staff didn’t clean well. Had to call down to get room cleaned or get clean towels glasses etc

Prós: 530 kickback.

Contras: Nothing.

Prós: Provided breakfast and dinner with happy hour

Prós: They were very pet friendly. I had my dog with and had no issues. Flat rate 15$ a day.

Contras: Beds were hard

Prós: We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.

Prós: Complimentary breakfast and evening happy hour.

Contras: Strong chlorine odor around the pool.

Prós: Comfortable, quiet, and great location with a generous breakfast, evening 'recepti

Prós: The staff was very friendly and efficient, delicious breakfast, beautiful hotel!

Prós: The pool area was very nice. We felt like we saved a lot of money on food because the hotel had the evening kickback with enough food to make a meal of it and a nice free breakfast. The adult beverages were a big bonus. This is the perfect place to stay with children.

Prós: My whole stay at the Druery inn was my favorite. From the excellent customer service. They go above and beyond letting you know how important you are that you’re there! They gave me coffee for the night! Told us where to park, put us in the best room! Very quiet, close to the pool. CBC Only allows 10 people in the pool at this time. Very easy to make reservations! Breakfast was amazing. Hospitality 10+

Contras: None

Prós: within walking distance to numerous tourist spots downtown fairly decent free breakfast

Contras: "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.

Prós: Seriously hard to beat for the money. The evening happy hour is a full dinner and the breakfast is great. Location is wonderful and we had a great view of the river and arch from our room. Also, the gym had new machines and was super clean!

Contras: The pool and hot tubs need a refresh but are perfectly serviceable.

Prós: Location, comfort, amenities, friendly staff

Contras: Nothing

Prós: The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.

Contras: It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.

Prós: I enjoy the comfortable, clean rooms, easy access to the casino too!

Contras: Price was a bit high.

Prós: The room was nice and had plenty of space

Contras: Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.

Prós: Close to baseball field

Contras: You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.

Contras: Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incidental fee at check-in and say you will get it all back. Then you automatically get charged a $20/day 'resort fee' that is supposed to cover your amenity usage. Like the fitness center in which not one of the treadmills worked. Will never stay here again.

Contras: There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.

Contras: When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.

Prós: The staff were concerned and helpful.

Prós: Nothing

Contras: There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!

Prós: Will be nice when remodeled.

Contras: They had a hidden $10 fee. I could have stayed in the middle of downtown for same price at a very least the same quality room, but from what I found out, nicer.

Prós: The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.

Contras: Third shift housekeeping was very lax and unresponsive when we needed any extra towels.

Prós: The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.

Contras: The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room. Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,

Contras: Staff especially helpful and friendly

Prós: The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.

Prós: Location, facilities and architecture were excellent.

Contras: Room was a bit dated.

Prós: The shoe shine guy is fantastic as is the bellman staff. I almost allowed one front desk girl to ruin my stay with her inability to provide basic customer service but other than that single interaction, everyone was quite amiable. The amenities are fantastic and the neighborhood, The Central West End, would rival any other boutique environment in the US. The rooms are well appointed although I'll admit the floor lamp in my room was broken beyond repair, the alarm clock seemed to inexplicably lose and gain hours on a daily basis, none of the phones worked quite right and when I requested an ottoman for my chair the staff simply said "No".

Contras: I feel like when Sonnesta took over the property they made some cost cutting measures that aren't indicative to running an all inclusive luxury hotel. They seem to rely solely on the innate ability of their staff to anticipate their guests needs. And while exploiting your employees talents is obviously smart I feel that their customer service training for those employees who could use it, is lacking. A hotel representing itself as the Chase does should leave the corner cutting to the Holiday Inn down the street.

Prós: The rooms are beautiful and clean. The room had a refrigerator and wine opener which was perfect. The Chase Park lounge had live music and a fun atmosphere. The movie theater was a nice touch although we did not see a movie during our stay.

Contras: What happened to microwaves in hotel rooms? Can we get them back please. The tenderloin room had a nice atmosphere but a very limited menu. The fitness center was somewhat difficult to locate and did not have a sauna even though they offer classes. For the price, it would be nice for some of these additional options.

Prós: The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit.

Contras: Like a lot of hotels, the sink and bathtub drained very slowly.

Prós: Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to

Contras: Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds

Prós: friendly staff, convenient services.

Prós: Everything was truly wonderful. From cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities there is not one thing that I encountered on my three day stay that could have been improved upon and I don’t see that very often!

Prós: Everything. Very nice place to stay.

Contras: Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.

Prós: Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.

Prós: I love the Art Deco building. The rooms are comfortable. It's location near restaurants, bars and the park is terrific. Our room was quiet dispite the the festivities going on in the hotel.

Prós: Location is convenient, they upgraded my room and the food/cocktails around the pool were just what the doctor ordered.

Prós: service

Prós: Loved the location, and the bars in the buildings. Staff was nice. Room was clean. No problem getting a late check out.

Contras: Asked for a king bed, got two fulls. No bathtub which was highly disappointing, I love long baths when I'm away since it's not something I get at home. Security was quite brash. It was a weekend night, but come on. They were being louder then the kids they were looking for. Smoking area could be much better! And for the price, breakfast was not included and a salmon bagel at the Eclipse was 16 dollars. Only will go back for its convince to the Pageant.

Prós: We loved the atmosphere, look, and quality of the hotel. The rooftop bar is so cool and relaxing.

Contras: The only thing we didn't like was the tv, it would cut out and was small. Minor duty though!

Prós: We absolutely love the Moonrise Hotel. The decor, the staff, the restaurant, the bar...everything receives our highest praise.

Prós: Vibe

Contras: No pool or shuttle

Prós: This is a great hotel and the staff was wonderful. We loved the rooftop deck. The hotel room was very nice - modern, chic and spacious! The bed was so comfortable! The hotel is situated in an eclectic area of St. Louis. Walking distance to various bars and unique restaurants.

Prós: Friendly staff, great service, up and coming area, close to downtown

Contras: Not much - just that we had to leave

Prós: The waterfall shower was very nice

Contras: The pillows aren't comfortable

Prós: Friendly staff. Clean nicely furnished room. Very comfortable bed.

Contras: A larger TV.

Prós: Very friendly staff. The welcome cocktail was a fun and WELCOME touch! Very nice rooms with comfy beds. Love the rooftop bar as well. Great stay!

Prós: Vibe and people

Prós: Wonderful little touches make this hotel a wonderful place. My new favorite hotel!

Prós: The staff was friendly and helpful. The decor was amazing and we loved the room we stayed in.

Prós: Very beautiful and comfortable room. Good location if you want to visit "The loop" region.

Contras: The location is not that good if you want to visit downtown St. Louis but public transprotation is close and easy to use.

Prós: Perfect ambiance, well designed, great place to relax

Contras: Cannot think of anything

Prós: While the lobby was as tacky as I had expected, the rooms were all really quite nice. Absurdly comfortable beds.

Contras: Bathroom was a shower only (no bath).

Prós: The staff was so friendly and helpful. The rooms were luxurious and modern. The restaurant attached was very yummy and affordable. I really enjoyed staying at this hotel.

Contras: no i loved it

Prós: The level of service is very high, and the rooms and location (close to Wash U) are attractive.

Contras: The bouncer at the bar was rude. There were no luggage racks in the room for suitcases.

Prós: worth what we paid. Bed was comfortable. Shower pressure was really good

Contras: mini refrigerator was froze over. we had 2 small conditioners and not a shampoo and conditioner.

Prós: The pillows were nice. The front desk staff was pleasant

Contras: The carpets were dirty, the furniture was old, and the hotel needs a thorough cleaning and updating. The tub bottom was dirty, as well

Prós: The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas.

Contras: I didn't like the popcorn in the couch cushions, the pizza left the counter, and the wad of hair floating in the pool. Cleanliness is a real issue. I would overlook the worn facilities if the place was clean.

Prós: Good security for the better part.

Contras: The room was dirty. I found food on the floor. Staff at front desk was fair. A woman followed me into the bathroom that I had to unlock. Strange certainly not a guest. Do not know how she got into the hotel.

Prós: The staff was helpful and friendly. We were close to downtown and the room was very clean and was a very spacious room. The hotel was quiet and overall was a very positive experience.

Contras: There wasn't too many food options right near the hotel, we ended up taking a taxi to the downtown area for most of our trip.

Prós: Hospitality awesome

Prós: Check in and out was smooth, room was comfortable, on site parking, good proximity to Busch Stadium and Scottrade Center.

Contras: Wi-fi wasn't free, TV wasn't easily seen from the far side of the bed. Needed better parking signage from the street.

Prós: The employees were very nice and helpful.

Contras: Hotel bed was dirty, found lipstick stain as well as hairs that didn't belong to us.

Prós: The staff were all very friendly, if not terribly helpful.

Contras: Room was *filthy*. Walls were dirty, carpet was horrifying, and the bedspreads were filthy. They didn't even cover the bedspreads with fresh sheets. Sofa and chairs were so gross we were didn't want to sit on them. We were surprised to find out at the last minute that there was: -no microwave (They offered to bring us a microwave for a fee of $20/day. What?!) -no complimentary parking (We chose a hotel downtown in part to save on parking!!) -no complimentary breakfast So the value of a "discounted" room went out the window.

Prós: Room was spacious. On site restaurant and bar a benefit. Cabs readily available.

Contras: Everything was very good except checkout. I had to wait in line for 30 minutes before two customers in the only two lines were helped and the line began to move. I had no issues to resolve, there should have been someone else that was called up to help or an express line for people checking out.

Prós: The staff was very friendly and helpful!

Contras: Room smelled , dirty carpeting , very limited to no food and beverage service. No news paper or magazines available. Ice machine on 7th floor broke, drink machine don't take cash

Prós: Check-in process was quick and easy.

Contras: While convenient, I did not like the additional expense of parking at the hotel.

Prós: The beds were wonderfully comfortable and we had a nice, clean room with a view. The only drawback was the small bathroom.

Contras: the small bathroom

Prós: proximity to railway/metro

Contras: the fact that breakfast was not provided at the rate I had been given. Personally I think that it is in the hotel's interest to have guests breakfast in the hotel rather than going elsewhere because the price seemed steep

Prós: I liked that the room was large and living room separate of the bedroom, that there was a lounge, and that they had a Starbucks.

Contras: The bathroom was not cleaned when we arrived at the room, the orders on room service were incorrect and the hotel said they would remove the charge and did not, the staff was apathetic to needs or simply lazy with the exception of a few, the hotel guide has things in it that no longer exist (a sports bar), questions on where to eat in the city were not easily answered, they locked the smoking area

Prós: Everything.very clean. Nice staff

Prós: We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely.

Contras: There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.

Prós: The room was very nice and the bathroom was amazing.

Contras: Nothing

Prós: there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying

Contras: Was suppose to check in after 3 didn't get 1 room till 5:30 and didn't get the other 2 rooms until 8:30 at night. Some of our group had to change clothes in the hotels public restroom. Front desk staff was not very helpful probably will not stay there again.

Prós: Nicely appointed rooms and great location to Busch Stadium.

Contras: There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.

Prós: Bed was comfortable. Big rooms and nice rain shower.

Contras: Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.

Prós: We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.

Contras: The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating. There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.

Prós: Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.

Contras: Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.

Prós: old average accomadation

Contras: difficult communication a change of date I actually paid twice for a room!! Oh well!

Prós: They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!

Contras: Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.

Prós: High ceilings and plenty of space in the room. Extra large bathroom as well. Very nicely decorated. Noon checkout.

Prós: The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.

Contras: There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.

Prós: Bed was extremely comfortable. Very nice. Good TV. Nice set up for outlets and connections for your devices.

Contras: No Microwave, no refrigerator, and the in hotel dining was very, very expensive. $20 for 3 blueberry pancakes and 3 slices of bacon with a water-a incl $3 tip. $20 for a cheeseburger and fries with a water - incl a $3 tip. They must think they are the Ritz Carlton.

Prós: Quick ride to the airport and nice breakfast buffett.

Contras: Parking was awkward and the room at the back of the facility was a very long walk. The crazy kids in-house for their animation convention was weird, but they seemed to quieten after about 10pm so maybe the hotel laid down ground rules. They were entertaining though.

Prós: The lobby/restaurant bar are is very well designed!

Prós: Shaff were nice enough and the main floor had a very pleasant and clean smell. Food in the restaurant was good but pricey.

Contras: The fitted sheets for the bed were under sized for the bed probably due to shrinking and wouldn't stay on which was very frustrating along with effecting my sleep. Once you moved past the main floor the smell turn from pleasant to mildly musty. Not to mention the women who checked us in said that we were not charged for parking and not to worry about it, then when I got the bill it was there. I don't mind paying for things, but don't tell me one thing then do another. When I registered my complaint during check out the fellow said sorry and quickly checked me out without another word.

Prós: The staff was excellent, particularly the breakfast staff.

Contras: About 7 in the morning a sound check was performed in their attached facility. Was hoping to sleep in a bit.

Prós: Friendly staff, tryed to make things right.

Contras: Had trash from previous guests, hair in bath tub, had ants in bathroom they moved us to new room only to have ants there also. They did come and spray but still had lots of ants got on our personal items and brought them home with us ugh.they did give us a 30.00 food credit at restaurant but the food was not good and all the dishes and glasses had a sour dishwater smell. Ugh the staff and people were great but need to have a come to Jesus meeting on room cleaning ,insect control,and a clean kitchen . at least with dishes . also when I arrived I was told I had to pay an extra fee for parking ! really ane you kidding me. I am staying and paying for a room but have to pay to park anywhere! Why not raise the price of the room and include parking . no one likes a surprise. Think it was 12.00 a day. I am not one to write bad reviews and only am writing this in hopes they will correct these things.

Prós: The location was good, as it was located by many restaurants and the airport.

Contras: We were not informed at booking or check-in that parking was $10/night. We were also not informed at booking that we would be charged $40 to a credit card that would be refunded to us after check-out if there were no damages to the room. The front desk staff was very rude and treated us as if we were children, instead of the paying customers that we were. The hotel was very old and the online photos and descriptions were very off from what it looked like in real life. They were doing some sort of construction, so half of the entrances were locked. This was the worst Mariott I have ever stayed at.

Prós: Great atmosphere, nice lively lobby, nice pool area, etc. Overall facilities were nice Front desk staff were nice and pleasant.

Contras: Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.

Contras: The prices at the restraunts were a bit high

Prós: Great lounge

Contras: Rooms dated, lots of issues with keys

Prós: I liked location and atmosphere

Prós: Very comfortable, quiet location and accommodating staff.

Contras: I like the signature scent that fills the lobby, but am not a fan of it also invading my room space in a pervasive way. It could still be enjoyed if it were dialed back 50%-like someone wearing too much cologne, you begin to wonder, “what are they trying to mask?”

Prós: Pretty

Contras: My window outlookef the hallway.

Contras: Our room was in the middle of the Irish Dance Competition - and next to the elevator. TERRIBLE room.

Prós: Spacious room, nice amenities, well kept property. Staff wss plessant an attentive to our needs.

Contras: Everything was good, if i had to say anything, the layout of the multiple bldgs.

Prós: Very nice and helpful front staff Close proximity to the mall and restaurants.

Prós: The beds are amazingly comfortable.

Prós: Location. The room itself was clean.

Contras: Not clean and immature staff. Thought overpriced for how dirty it was.

Prós: Friendly staff, fresh breakfast, room fridge, nice TV,, free parking and plenty of luggage carts were all nice to have.

Contras: Pool water was slightly on the cold side. Also, I like the idea, but the dispenser for shower soap & shampoo weren’t great.

Prós: Clean and comfoirtable.

Prós: Location was great, and was in the middle of the Blues celebration and parade. Brandon at the front did what he could to accommodate us and is very appreciated!

Contras: Our room smelled like an ashtray. No other rooms available. It was DISGUSTING. We came back from a night out at a wedding and all our stuff smelled horrible! The bedding reeked of cigarette smoke too! It was nasty. First time at Drury and DEFINITELY our last.

Prós: ...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.

Prós: Very polite and accommodating staff. High quality rooms and food breakfast

Prós: Pool was small, crowded and a little dirty - we didn't get to use it. Otherwise the location and staff were great!!

Prós: Value for the money was good.

Contras: They needed more staff working the continental breakfast to keep up.

Prós: Very friendly staff. Very clean. Reasonable food and breakfast. Lots of parking. Efficient service.

Contras: Not a single morning newspaper. No possibility to buy forgotten articles in the hotel. Quite a walk to public transportation. Location a bit gray, not green.

Prós: the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc...

Contras: N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.

Prós: Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.

Contras: Bed was a little firm for me but I admit I like them softer than most folks do.

Prós: Great room, breakfast, Wifi connection, restaurant

Contras: One person on the staff -- doing hospitality in the afternoon -- was kind of rude.