Hotéis em St. Louis

Prós: Pretty hotel on the inside. Nice view of the river. Close to casinos.

Contras: Super loud. Cars rev their engines all night long, I guess because the hotel is right by the casino. Based on the outside noise and the sub-par location, I wouldn't think that this hotel should get any more than 4 stars.

Prós: Typical Four Seasons attention to detail and customer service.

Contras: The restaurant was not up to Four Seasons standards.

Prós: The location was central to all the tourist attractions.

Contras: Except for front desk, all other staff were unwelcoming and not helpful. Also they only provided one bar of soap that had to be used for both the sink and the shower.

Prós: Had an amazing view of the City with a roof top pool! The restaurant was lovely!

Prós: All staff were great, Valet, front desk and anyone you came across.

Prós: In general everything. Big fan of Four Seasons, and in St. Louis this is the only five-star option that merits the prices. Beautiful views of the arch, river, and downtown. Very friendly and helpful staff, nice spa and wonderful gym.

Contras: Got stuck here for a week... there was not a single day or night where service was seamless. From not restocking the coffee bar, to the bed being way too soft, to the key cards getting demagnetized and losing 20 mins going up and down in the elevators, to the terrible restaurant downstairs (service, food, kitchen wait times), to room service continuously burning our breakfast toast, a million of tiny details that had they been individual one-off's wouldn't have been a big deal. But one week. Every day and night, these tiny things added up to a constant annoyance and frustration, which was more annoying when the final check out and bill arrived (which again took 20 mins to correct the info we told them we needed on it when we originally checked in). Very disappointing experience from Four Seasons. We also skipped actual spa treatments, between difficulty booking times and the outrageous prices. Been to Four Seasons and their spas around the world, these spa prices in St. Louis made no sense.

Prós: Clean room, superb staff

Contras: I wish they would have told us bottled water was included

Prós: The Lounge area was or is special. Especial a great view of the ARCH

Contras: Parking was confusing

Prós: External heated pool - kids loved it.

Contras: Not the best location - no decent restaurant Near by - in walking distance.

Prós: Amazing Hotel. Fabulous room. The view was amazing, extra requests catered for in style Loved the pool.

Contras: The outside bar was shut Some fillming being done

Prós: The shuttle to the game

Contras: A pool waiter who took it upon himself to correct us regarding where we were sitting outside! When there were very few people outside!

Prós: The staff, especially the front desk and room service personnel

Contras: I was enjoying my late checkout 10:00 and the alarm went off while i was in the shower, I got out quick grabbed everything and my dog and walked down 7 flights tilll someone told me in was a practice drill. I left the hotel without the crispy bacon and English muffin, so I left rushed unable to enjoy the suite for the last two hours, no breakfast, and lost a 100 bill at the front desk, this is a premier hotel which( should have tried harder to make up for their scheduled drill which ruined my stay

Prós: The location is fabulous. It's close to everything we wanted to do including the new aquarium, ferris wheel, ropes course and the blues game. It's also not too far from Forest Park, the zoo, science center and the City Museum.

Contras: There was a wedding at the hotel. This resulted in a crowded lobby area, a cumbersome check in process and several areas, like the bar, were off limits for hotel guests. Once the wedding was over, it was much easier to get around the property.

Prós: Everything! Artistic historical architecture, amazing light show broadcast on the ceiling, great, hospitable staff!

Contras: No.

Prós: The hotel staff....was great in assisting me on how to find my room and the WWT Christmas party.

Contras: No.

Prós: There are so many activities you can do without even leaving the hotel.

Contras: I felt like the rooms could've been a little nicer.

Prós: Beautiful main room, the history.

Contras: Paying for parking

Prós: It was in a good location for our plans.

Contras: The staff were not friendly or helpful. I was a little early and they said they would text when my room was ready. No text and someone else was complaining about the same thing when I went to check on my room at check in time. My sister asked for a roll away bed 4 different times before she finally asked them if they were going to bring it before they went to sleep. They gave complimentary Starbucks certificates but neglected to mention it was only for black coffee. Staff need to be more friendly and communicate better.

Prós: Variety

Contras: I was charged about 70.00 more for each room not counting the amenity charge.

Prós: All the things to do right outside the door of the hotel was fun. The fire and light show was cool!! The valet and bell hop (? I'm not sure if that's what they are even called anymore) were extremely friendly and full of information!!

Prós: Location in relation to Enterprise Center.

Contras: This hotel is starting to run down already after the renovation. the rooms are showing wear and tear and I did not expect this. The cost is too high.

Prós: Valet and doorman very friendly and nice, also desk staff.

Contras: Mattress pad on sofa was stained, gross! Airflow vents were very dusty. I find this in many hotels, otherwise room clean. Sofa mattress should be replaced.

Contras: Price being biggest factor, I've stayed in cheaper hotels with nicer rooms and friendlier front desk staff. Wasn't anything like I was expecting, very unimpressed.

Contras: It was disappointing that there was a private party that occupied the Grand Hall and we were not able to use it. The Grand Hall was one of the reasons we picked this hotel!

Prós: Close to dome

Contras: Nothing

Prós: The hotel room was very quiet.

Contras: The lack of vending machines.

Prós: Price. Also, very pretty main lobby from what I saw of it.

Contras: There was a nasty red stain on the yellow couch in the room. I took a picture if you want to see.

Prós: The location was as-expected and very convenient for our stay. The room and hotel were well-appointed, if quite minimal.

Contras: No shuttle or cheap, walkable parking. We kept the door hanger on our room to pause service while we stayed two nights, yet housekeeping came in while we were out during our second afternoon anyway. That was disrespectful and we felt quite violated.

Prós: Rooms were spacious and very nice.

Contras: Morning staff in the bar/restaurant were not very good or nice.

Prós: Location. Friendliness of staff and cleanliness of rooms. Rooms were good size

Contras: No fridge in the room. Beer at bar was expensive

Prós: Location

Prós: This is a beautiful hotel with an incredible room.

Contras: Nothing

Contras: The staff was rude. The house keeper knocked on the door early morning a day before our check out. Management was slow to respond over a item left behind.

Prós: The lovely chandeliers in lobby, the Bed- slept great and looked nice. Location to down town events.

Contras: Having to pay $25 to park. Water pressure in room 1208 was poor.

Prós: Great hotel. Encountered a problem during our stay, but staff acted quickly to resolve. Food at Robbie’s okay. Would stay at hotel again and again

Prós: The hotel is located in a convenient location downtown.

Contras: The room did not include a refrigerator which is disappointing as we travel with indulin.